Oce Scanner Maintenance kit User Manual page 14

Error messages
to the current Scanner mode. When there is no error detected in the Scanner
mode field, <None> is displayed in the Error messages.
Error messages are useful for troubleshooting your scanner's function or
connection. Here is a list of error messages:
Error messages
"Invalid Smart Card for this
scanner type."
"Correction of Camera X
(A, B, C, or D..) failed"
"Stitching of Camera X/Y
(A/B or B/C or C/D) failed."
If you encounter another error message, try to shut down and reboot
Note:
your system.
If the problem persists, contact your technical support. Make sure you
Note:
have the Error message text and information from the Info tab on hand to relay
to your Océ service technician.
Original
scanner.
During scanning, the scanner moves the paper back and forth in the slot in
order to position it correctly for the next task. If the Océ Scanner Agent screen
is opened during scanning, you are able to follow the operations performed on
the original through the messages that appear in the 'Original' field.
The Original messages tell you if the original is present, 'Not ready', 'Busy'
or 'Ready', and includes additional information on the original's position,
insertion/ejection status and more.
14 Scanner Maintenance User Manual
This field relays errors returned from the scanner and related
Description/Remedy
Check your smart card in the smart card drawer. Make
sure it is positioned/inserted correctly and then reboot.
The scanner is continuously monitoring your cameras.
This problem often arises when the internal glass plate or
white platen is dirty or smudged. Follow the cleaning in-
structions that came with your scanner maintenance kit
and run through the full maintenance process (adjust-
ment, stitching and calibration). Contact your Océ serv-
ice technician if the problem persists.
The scanner is continuously monitoring the stitching sta-
tus between the scanner cameras. This problem often
arises when the internal glass plate or white platen is
dirty or smudged. Follow the cleaning instructions that
came with your scanner maintenance kit and run through
the full maintenance process (adjustment, stitching and
calibration). Contact your Océ service technician if the
problem persists.
This field informs you about the load status of the original in the