ATEN CE774 User Manual

ATEN CE774 User Manual

Usb dual view kvm extender

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USB Dual View KVM Extender
CE774 / CE775
User Manual
www.aten.com

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Summary of Contents for ATEN CE774

  • Page 1 USB Dual View KVM Extender CE774 / CE775 User Manual www.aten.com...
  • Page 2: Fcc Information

    CE774 / CE775 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3: User Information

    CE774 / CE775 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America http://www.aten-usa.com/product_registration Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea...
  • Page 4: Package Contents

    * Features may have been added to the CE774 / CE775 since this manual was printed. Please visit our website to download the most up-to-date version Copyright ©...
  • Page 5: Table Of Contents

    CE774 / CE775 User Manual Contents FCC Information ..........ii RoHS.
  • Page 6 CE774 / CE775 User Manual Invoking HSM ......... . . 21 Alternate HSM Invocation Keys .
  • Page 7: About This Manual

    An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CE774 / CE775 system. Its purpose, features and benefits are presented, and its front and back panel components are described.
  • Page 8: Product Information

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
  • Page 9: Introduction

    The solution is a setup that makes it convenient to manage multiple servers, locally and remotely, while still making all data easily accessible. The CE774 / CE775 is a USB based Dual View KVM Extender (with Deskew Function for CE775) that allows access to a computer system from a remote console.
  • Page 10: Features

    Superior video quality – high quality images over long distance transmissions of up to 1920 x 1200 @ 60Hz (30 m); 1600 x 1200 @ 60Hz (150 m) for CE774; and 1920 x 1200 @ 60Hz (150 m); 1280 x 1024 @ 60Hz (300m) for CE775 Deskew Function (CE775 only) –...
  • Page 11 Chapter 1. Introduction Easy to install – no software required – connecting cables to the devices is all it takes Rack mountable Hot pluggable Sun/Mac keyboard support and emulation* Note:* 1. PC keyboard combinations emulate Sun/Mac keyboards. 2. Sun/Mac keyboards only work with their own computers.
  • Page 12: Requirements

    Cat 5e/6 cable is the minimum required to connect the Local and Remote CE774 / CE775 Units. Cable of a lower standard will result in degrading of the video signal. For best performance, we strongly recommend an ATEN 2L-2801 cable.
  • Page 13: Operating Systems

    Chapter 1. Introduction Operating Systems Supported operating systems are shown in the table, below: Version Windows 2000, XP, Vista, 7 Linux RedHat 7.1 and higher SuSE 9.0 and higher Mandriva (Mandrake) 9.0 and higher UNIX FreeBSD 4.2 and higher Solaris 8 and higher Novell Netware 6.0 and higher...
  • Page 14: Components

    CE774 / CE775 User Manual Components CE774L / CE775L (Local Unit) Front View Component Description Operating Mode This pushbutton toggles between the Operating Pushbutton Modes available from the Local Console: Local – only the Local Console can control the system(s).
  • Page 15: Ce774R (Remote Unit) Front View

    Chapter 1. Introduction CE774R (Remote Unit) Front View CE775R Front View Component Description Video Adjustment Port Use this switch to select which video output port you Selection want to adjust. Video Gain Tuner / Use the Video Gain and Video Compensation tuners to adjust signal strength in order to compensate for Video Compensation distance.
  • Page 16 CE774 / CE775 User Manual Component Description Operating Mode The Auto / Remote pushbutton toggles between the Pushbutton Operating Modes available from the Remote Console. Auto – both the Local and Remote Consoles can control the system. Remote – only the Remote Console can control the system(s).
  • Page 17: Ce774L / Ce775L Rear View

    Chapter 1. Introduction CE774L / CE775L Rear View CE774R / CE775R Rear View Component Description Grounding Terminal The grounding wire (used to ground the unit) attaches here. See Grounding, page 13, for further details. RS-232 Serial Port RS-232 serial devices – such as touchscreens or barcode scanners –...
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  • Page 19: Hardware Setup

    Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 33. Please review it before proceeding. 2. Make sure that the power to all devices connected to the installation are turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
  • Page 20 CE774 / CE775 User Manual 2. Screw the bracket into any convenient location on the rack. Note: We recommend that you use M5 x 12 Phillips Type I cross, recessed type screws.
  • Page 21: Installation

    Chapter 2. Hardware Setup Installation Grounding To prevent damage to your installation it is important that all devices are properly grounded. 1. Use a grounding wire to ground both units by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object.
  • Page 22 CE774 / CE775 User Manual b) The second method is to use the STP cable shielding for grounding. In this case, make sure that the shielding makes tight contact with the top inside of the RJ-45 connector as shown in the diagram below:...
  • Page 23: Setting Up

    Each connector is marked with an appropriate icon to indicate which it is. Note: If you are combining the CE774 / CE775 with a KVM switch, the other end of the USB KVM cable plugs into the appropriate ports on the KVM switch.
  • Page 24: Installation Diagrams

    CE774R / CE775R's Power Jack. Note: Hot-plugging the Cat 5e/6 cable will automatically trigger the Gain/ Compensation control and the Deskew function for CE774 / CE775. Installation Diagrams CE774L / CE775L USB KVM...
  • Page 25: Operation

    Chapter 3 Operation Operating Modes The CE774 / CE775 USB KVM Extender has three operating modes: Local, Auto, and Remote, as described in the table below: Mode Description Local Only the local console has KVM access. The remote console’s keyboard and mouse input is disabled.
  • Page 26: Deskew And Picture Compensation

    CE774 / CE775 User Manual When the system is in Local Mode, the Remote unit’s selection switch is inactive. Pressing it has no effect – the Remote operator cannot take over control. The Remote selection switch only becomes active after the Local selection switch is pressed to put the system back into Auto Mode.
  • Page 27: Wake Up Pc

    Remote unit to enter the firmware upgrade mode. 2. Connect a computer to the RS-232 port of the local/remote unit. 3. Use ATEN Firmware upgrade utility to do the firmware upgrade. Note: Do these steps for the Local and Remote units individually.
  • Page 28: Led Display

    CE774 / CE775 User Manual LED Display The CE774 / CE775 Local and Remote Units have front panel LEDs to indicate their operating status, as shown in the tables, below: CE774L / CE775L (Local Unit) Indication Local Lights when the local console is active (the Remote LED is off).
  • Page 29: Hotkey Setting Mode

    Chapter 3. Operation Hotkey Setting Mode The administrator and users can use hotkey combinations to configure a number of the USB Dual View KVM Extender with Deskew’s working environment parameters. All Hotkey operations begin by invoking Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM (CE774L / CE775L only), do the following: 1.
  • Page 30: Alternate Hsm Invocation Keys

    H key again. Keyboard Operating Platform The CE774 / CE775's default configuration is for a PC Compatible keyboard operating platform. If you have a Mac or a Sun on your installation, you can change the keyboard operating platform as follows: 3.
  • Page 31: Hotkey Summary Table

    Chapter 3. Operation Hotkey Summary Table After invoking HSM (see page 21), key in one of the following keys to perform the corresponding function: Function Toggles between the default ([Ctrl] [F12]) and alternate ([Num Lock] [–]) Hotkey invocation keys. [F1] Sets the PC compatible keyboard operating platform for the port that currently has the KVM focus.
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  • Page 33: Keyboard Emulation

    Chapter 4 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...
  • Page 34: Sun Keyboard

    CE774 / CE775 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.
  • Page 35: The Firmware Upgrade Utility

    Internet support site and choose the model name of your device (CE774 / CE775) to get a list of available Firmware Upgrade Packages. Note: You can only update one CE774 / CE775 unit at a time (Local Unit or Remote Unit); the Firmware Upgrade Utility varies for each.
  • Page 36: Starting The Upgrade

    CE774 / CE775 User Manual Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file – either by double clicking the file icon, or by opening a command line and entering the full path to it.
  • Page 37 Chapter 5. The Firmware Upgrade Utility 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. The Local or Remote Unit is listed in the Device List panel and automatically selected for upgrade. 4.
  • Page 38 CE774 / CE775 User Manual 5. As the upgrade proceeds, status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress... bar. The highlight / color of the device name in the Device List panel also...
  • Page 39: Upgrade Succeeded

    Chapter 5. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: 1. Click Finish to close the Firmware Upgrade Utility. 2. After successfully upgrading the firmware, unplug the unit’s power adapter.
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  • Page 41: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 42 CE774 / CE775 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
  • Page 43: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 44: Technical Support

    CE774 / CE775 User Manual Technical Support Technical support is available both by email and online (with a browser over the web): International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii:...
  • Page 45: Specifications

    Appendix Specifications Function CE774L CE774R Connectors Console Keyboard 1 x USB Type A Female (White) Ports Video 2 x HDB-15 Female (Blue) Mouse 1 x USB Type A Female (White) Speakers 1 x Mini Stereo Jack Female (Green) Mic. 1 x Mini Stereo Jack Female (Pink) Main 1 x RJ-45 Female 1 x RJ-45 Female...
  • Page 46 CE774 / CE775 User Manual Function CE775L CE775R Connectors Console Keyboard 1 x USB Type A Female (White) Ports Video 2 x HDB-15 Female (Blue) Mouse 1 x USB Type A Female (White) Speakers 1 x Mini Stereo Jack Female (Green) Mic.
  • Page 47: Troubleshooting

    Appendix Troubleshooting Overview Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. Problem Action No video Make sure that all cables are securely plugged into their sockets.

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Ce775

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