Table of Contents
Advertisement
7 TROUBLESHOOTING
Problem
There is no
audio when
viewing cable
channels
There is no
audio from the
center and/or
surround
speakers of a
home theater
receiver
connected to
the DCX set-
top
Possible Solution
Verify that the mute button on the remote control
has not been pressed. Press mute on the remote
control to restore sound.
•
If the DCX set-top audio output is
connected to the TV, verify that the
mute button on the TV has not been
pressed.
•
If the DCX set-top audio output is
connected to a home theater receiver,
verify that the receiver is set to the
appropriate input source and the mute
button on the receiver has not been
pressed.
•
Verify that you have the correct
cables for the audio connections.
•
Verify that the audio cables are firmly
connected between the DCX set-top
and the audio playback device (TV,
receiver, DVD player, etc.).
Not all programs feature full Dolby Digital [5.1] or
Dolby Digital Plus [7.1] full surround sound. In
some cases, the programs may only contain left
and right stereo audio.
•
Verify that the S/PDIF (coaxial or
optical) audio cable is firmly connected
to the DCX set-top and the home
theater receiver.
•
Verify that the home theater receiver
is set to a surround sound audio mode
(Dolby Pro Logic
Dolby Pro Logic IIx
•
Verify that the receiver is properly
configured to work with all connected
speakers.
42
®
, Dolby Pro Logic II
®
).
®
,
Advertisement
Table of Contents
