Motorola DCX3200 User Manual
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Motorola DCX3200 User Manual

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U S E R G U I D E
DCX3200
User Guide

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Summary of Contents for Motorola DCX3200

  • Page 1 U S E R G U I D E DCX3200 User Guide...

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS • Read these instructions. • Keep these instructions. • Heed all warnings. • Follow all instructions. • Do not use this apparatus near water. • Clean only with dry cloth. • Do not block any ventilation openings. Install in accordance with the manufacturers instructions.
  • Page 4 IMPORTANT SAFETY CONSIDERATIONS • The plug is the main disconnect device. It shall remain readily accessible and operable. • The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus. During Transportation to the Subscriber Home •...
  • Page 5 FCC DECLARATION OF CONFORMITY Motorola Inc., Home & Network Mobility, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that the DCX 3200 set-top complies with 47 CFR Parts 2 and 15 of the FCC rules as a Class B digital device.
  • Page 6 Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain the ownership of the Software.
  • Page 7 THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License. Motorola is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or...
  • Page 8 Software clause at 52.227-7013. The contractor/manufacturer is Motorola, Inc., Home & Network Mobility, 101 Tournament Drive, Horsham, PA 19044. © 2008 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from Motorola, Inc.

  • Page 9: Table Of Contents

    CONTENTS 1 Introduction ............................1 Front Panel........................... 2 Rear Panel ........................... 3 2 Operation ............................5 Turning Power On and Off ......................5 Changing Channels ........................5 Adjusting the Volume......................... 5 Interactive Program Guide ....................... 5 M-Card™............................6 3 Connecting Your DCX set-top......................7 Video Connection Options ......................
  • Page 10 3 CONNECTING YOUR DCX SET-TOP 5 On-Screen Graphics ........................25 6 Configuring the Audio, Video, and Closed Caption Settings........... 27 7 Troubleshooting..........................41 viii...

  • Page 11: Introduction

    1 INTRODUCTION Congratulations on receiving a Motorola DCX3200 High-Definition All- Digital Cable Set-top box, one of the most advanced interactive digital cable set-tops available today. Motorola has merged the extraordinary features of digital cable — the seemingly endless programming options,...

  • Page 12: Front Panel

    LED illuminates to indicate when one or more set-top boxes and associated DVR devices are detected on the home network Rec — Unit is in record mode on a home network device (only available on DCX3200-M model) with MoCA option USB connector...

  • Page 13: Rear Panel

    1 INTRODUCTION Rear Panel Cable In — Connects to cable signal from your service provider M-Card — Inserted M-Card External IR Input – Connects to a remote control IR receiver cable Serial — Data test connector (service personnel only) IEEE-1394 — Audio and video device connection RF Out —...

  • Page 15: Operation

    2 OPERATION Turning Power On and Off Press POWER on the remote control to turn the DCX set-top on or off (standby). Be sure the remote control is in cable mode by pressing CABLE before pressing POWER. Changing Channels You can change channels in three ways: •...

  • Page 16: M-Card

    2 OPERATION M-Card™ The M-Card is required to view cable television programs and interactive on-demand programs. The M-Card should not be removed.

  • Page 17: Connecting Your Dcx Set-Top

    3 CONNECTING YOUR DCX SET-TOP Instructions and diagrams are included for the following connections: • High-Definition TV (HDTV) • A/V receiver — Audio • Standard-Definition TV (SDTV) • Standard-Definition TV (SDTV) and VCR\DVD Recorder • A/V receiver, Standard-Definition TV (SDTV), and VCR\DVD Recorder Before you move or change components on your entertainment system, review the following:...
  • Page 18 3 CONNECTING YOUR DCX SET-TOP • HDMI or IEEE-1394 — HDTV and SDTV HDMI and IEEE-1394 offer higher quality HD video than component video. If your TV has an HDMI input, this is for both audio and video. Connect a Standard HDMI cable to the TV and to the HDMI connector on your DCX set-top.

  • Page 19: Connecting Hdtv - Single Connection For Video/Audio

    RF Output — SDTV If no other input is available on your TV, the RF Output of the DCX3200 can be connected to the Antenna or Cable Input on your TV. The RF Output carries both video and audio. Set your TV to channel 3 or 4.

  • Page 20: Connecting Your Dcx Set-Top To An Hdtv - Single Connection For Video/Audio

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an HDTV — Single Connection for Video/Audio Note: Only (1) HDTV video/audio connection needs to be made to an HDTV. Note: On screen graphics will not be displayed when using IEEE-1394 connection.

  • Page 21: Connecting Hdtv - Separate Video/Audio Connections

    3 CONNECTING YOUR DCX SET-TOP Connecting HDTV — Separate Video/Audio Connections Cable In Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the DCX set-top. If your TV has a DVI input, use the DVI connection for your video, connect a HDMI-to-DVI adapter or cable to the HDMI out connector on the DCX set-top and the DVI-HDTV connector on your TV.

  • Page 22: Audio

    Audio If your TV does not have digital audio inputs, connect the stereo audio cable to the AUDIO L/R connectors on the DCX3200 set-top and the AUDIO L/R connectors on the HDTV. If your TV supports digital audio inputs, use the digital audio OPTICAL S/PDIF or COAXIAL S/PDIF outputs instead of the AUDIO L/R outputs.

  • Page 23: Connecting Your Dcx Set-Top To An Hdtv - Separate Video/Audio

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an HDTV — Separate Video/Audio Note: Only (1) video connection and (1) audio connection needs to be made to an HDTV. Note: Solid lines indicate optimum connections. Note: HDMI-to-DVI adapter is not included with the set-top.

  • Page 24: Connecting Your Dcx Set-Top To An Hdtv - Alternative Audio

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an HDTV — Alternative Audio Note: Only (1) audio connection needs to be made. Note: Solid lines indicate optimum connections.

  • Page 25: Connecting An A/V Receiver - Audio

    3 CONNECTING YOUR DCX SET-TOP Connecting an A/V Receiver — Audio There are several options available for audio connections to your A/V receiver: • Digital audio (OPTICAL S/PDIF) • Digital audio (COAXIAL S/PDIF) • Stereo audio (AUDIO L/R) If your A/V receiver supports it, the optical (S/PDIF) or coaxial (S/PDIF) digital audio outputs may be used in place of the stereo audio outputs (AUDIO L/R).

  • Page 26: Connecting Your Dcx Set-Top To An A/V Receiver - Audio

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an A/V Receiver — Audio Note: Only (1) audio connection needs to be made to an A/V Receiver. Note: Solid lines indicate optimum connections.

  • Page 27: Connecting An Sdtv

    3 CONNECTING YOUR DCX SET-TOP Connecting an SDTV Connect the stereo audio cable to the AUDIO L/R connectors on the DCX set-top and the AUDIO L/R connectors on the Standard-Definition TV (SDTV). Connect an S-Video cable to the S-Video out connector on the DCX set-top and the input S-Video on the TV.

  • Page 28: Connecting Your Dcx Set-Top To An Sdtv

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an SDTV Note: S-Video and Composite video require separate audio connections. Note: Only (1) video connection and (1) audio connection is required. Note: Solid lines indicate optimum connections.

  • Page 29: Connecting An Sdtv And Vcr/Dvd Recorder

    Connecting an SDTV and VCR/DVD Recorder Connect a stereo audio cable to the AUDIO L/R connectors on the DCX3200 set-top and the INPUT AUDIO L/R connectors on the VCR/DVD recorder. Connect a composite video cable to the VIDEO OUT connector on the DCX3200 set-top and the INPUT VIDEO connector on the VCR/DVD recorder.

  • Page 30: Connecting Your Dcx Set-Top To An Sdtv And Vcr/Dvd Recorder

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an SDTV and VCR/DVD Recorder...

  • Page 31: Connecting An A/V Receiver, Sdtv, And Vcr/Dvd Recorder

    3 CONNECTING YOUR DCX SET-TOP Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder Connect a stereo audio cable to the AUDIO OUT L/R connectors on the DCX set-top and the INPUT L/R connectors on the A/V receiver. Connect an S-Video cable to the S-Video out connector on the DCX set-top and the S-Video connector on the A/V receiver.

  • Page 32: Connecting Your Dcx Set-Top To An A/V Receiver, Sdtv, And Vcr/Dvd Recorder

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an A/V Receiver, SDTV, and VCR/DVD Recorder Note: Solid lines indicate optimum connections. Note: Consult your A/V receiver manual for additional wiring options or constraints when including a VCR/DVD recorder in your configuration.

  • Page 33: Recording Your Connections

    4 RECORDING YOUR CONNECTIONS Use this diagram to record connections between your home entertainment components. You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the DCX set-top before connecting or changing cable connections.

  • Page 34: Data Devices

    4 RECORDING YOUR CONNECTIONS Data Devices Note: Do not attempt to connect data devices without contacting your service provider. Advanced data features require the proper application and network infrastructure to operate. Data Features In addition to high-quality audio and video, the DCX set-top has the capability to deliver high-speed data services such as Internet access, e-mail, IP telephony, e-commerce, and home banking.

  • Page 35: On-Screen Graphics

    5 ON-SCREEN GRAPHICS Your DCX set-top can generate graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and interactive program guides. The DCX set-top overlays these graphics whenever you open a menu, enable closed captions, or scroll through a program grid.

  • Page 37: Configuring The Audio, Video, And Closed Caption Settings

    Motorola recommends using HDMI cables less than 20 meters long. To configure the DCX3200 settings on the User Settings menu screen: Power off the DCX set-top and then immediately press the menu key on the remote control. If your TV is on, the...
  • Page 38 6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS An example of the User Settings menu when the HDMI output is connected. Note: The User Settings menu indicates whenever an HDMI connection is in place between the DCX3200 and another device.
  • Page 39 6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS When the HDMI connection is not being used the User Settings Menu will update to reflect this: An example of the User Settings menu when the HDMI output is not connected. Use your remote control to navigate the on-screen display: •...
  • Page 40 Description TV Type The TV Type allows you to specify the style of television connected to the DCX3200. Options include 16:9, 4:3 LETTERBOX, and 4:3 PAN SCAN. By default, the 16:9 option is selected. The options are used as follows: •...
  • Page 41 Note 2: The DCX3200 can detect when the HDMI connection is in use. If you are not using the HDMI connection on the DCX3200, the “HDMI/YPbPr Output” setting will display as ”YPbPr Output” in the User Settings Menu.
  • Page 42 4:3 Override The 4:3 Override setting allows you to specify the video output format of the DCX3200 when it is tuned to a Standard-Definition program or playing back a Standard- Definition program from the DVR. Options include 480i, 480p, Stretch, and Off. By default, the 480i option is selected.
  • Page 43 HDMI/YPbPr Output setting is set Formats to Native. The DCX3200 is capable of delivering all of the video formats listed in this checklist depending upon the type of video connection (HDMI or YPbPr) being used. By default, the 1080i and 480i formats are checked in this checklist.
  • Page 44 TV. Note 4: When using the DCX3200 in Native mode, at least one of the following formats (1080i, 720p, 480p, 480i) MUST be checked even if one or both of the 1080p formats has been checked. The DCX3200 cannot be configured to provide video only in the 1080p30 and/or 1080p24 formats.
  • Page 45 Defaults An example of the User Settings menu when configured for Native mode operation. To configure the DCX3200 settings on the Additional HDMI Settings menu screen: With an HDMI connection in place, power off the DCX3200 and then immediately press the MENU key on the front panel.
  • Page 46 Color Space The Color Space setting allows you to adjust the color space used by the DCX3200 to generate the video signals on the HDMI output. By default, this option is set to YCC 4:4:4. The options are used as follows: •...
  • Page 47 Audio Output The Audio Output setting allows you to specify the digital audio format delivered over the HDMI connection by the DCX3200. Options include Auto, L-PCM, and Pass Through. By default, the Auto option is selected. The options are used as follows: •...
  • Page 48 6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS An example of the Additional Closed Caption Settings menu.
  • Page 49 6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS The Additional Closed Caption Settings menu options are: Setting Description Service Sets the service used by the DCX3200 to render (draw) the closed Selection captions: • Analog: CC1, CC2, CC3, CC4, T1, T2, T3, or T4. The default is CC1.

  • Page 51: Troubleshooting

    7 TROUBLESHOOTING Before calling your service provider, review this troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider. Problem Possible Solution The DCX set- The DCX set-top may have received a software update and may not top will not power on while the new software is being installed.
  • Page 52 7 TROUBLESHOOTING Problem Possible Solution There is no Verify that the mute button on the DCX set-top or the remote control audio when has not been pressed. Press mute on the remote control to restore viewing cable sound. channels • If the DCX set-top audio output is connected to the TV, verify that the mute button on the TV has not been pressed.
  • Page 53 7 TROUBLESHOOTING Problem Possible Solution There is no Verify that the TV is powered on and set to the appropriate input video on the source for the DCX set-top. TV screen Verify that the DCX set-top is powered on and tuned to an authorized cable channel.
  • Page 54 This is called a “hybrid” aspect ratio and results in a black border surrounding the video on a 4:3 TV. Because this is part of the broadcast, the DCX3200 cannot correct the video. You may be able to minimize the border using the zoom feature on the TV.
  • Page 57 Motorola, Inc. 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.com 547052-001-a 05/08...

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