Motorola DCX3200 P2 User Manual
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Motorola DCX3200 P2 User Manual

High-definition all-digital cable set-top box
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U S E R G U I D E
DCX3200 P2

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Summary of Contents for Motorola DCX3200 P2

  • Page 1 U S E R G U I D E DCX3200 P2...

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS • Read these instructions. • Keep these instructions. • Heed all warnings. • Follow all instructions. • Do not use this apparatus near water. • Clean only with dry cloth. • Do not block any ventilation openings. Install in accordance with the manufacturers instructions.

  • Page 4: Important Safety Considerations

    IMPORTANT SAFETY CONSIDERATIONS • The mains plug is the main disconnect device. It shall remain readily accessible and operable. • The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus. During Transportation to the Subscriber Home •...

  • Page 5: Fcc Compliance

    FCC DECLARATION OF CONFORMITY Motorola Inc., Home & Network Mobility, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that the DCX 3200 set-top complies with 47 CFR Parts 2 and 15 of the FCC rules as a Class B digital device.
  • Page 6 Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain the ownership of the Software.
  • Page 7 THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License. Motorola is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or...
  • Page 8 Software clause at 52.227-7013. The contractor/manufacturer is Motorola, Inc., Home & Network Mobility, 101 Tournament Drive, Horsham, PA 19044. © 2010 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from Motorola, Inc.

  • Page 9: Table Of Contents

    CONTENTS 1 Introduction ............................1 Features ............................1 Front Panel........................... 2 Rear Panel ........................... 3 2 Operation ............................5 Turning Power On and Off ......................5 Changing Channels ........................5 Adjusting the Volume......................... 5 Interactive Program Guide ....................... 5 M-Card™............................5 3 Connecting Your DCX Set-top ......................
  • Page 10 Data Features..........................24 5 On-Screen Graphics ........................25 6 Configuring the audio, video, and closed caption settings............. 27 7 Troubleshooting..........................41 viii...

  • Page 11: Introduction

    Congratulations on receiving a Motorola DCX3200 High-Definition All- Digital Cable Set-top box, one of the most advanced interactive digital cable set-tops available today. Motorola has merged the extraordinary features of digital cable — the seemingly endless programming options, interactive program guides, Video on Demand (VOD), commercial-free, CD quality music, and the incredible picture quality and sound of High- Definition TV (HDTV).

  • Page 12: Front Panel

    1 INTRODUCTION Front Panel USB connector* Power LED — Illuminates when the DCX3200 is powered on Data — Dual function LED • Flashes once per second to indicate unit is booting • Flashes once per second to indicate unit is provisioning LAN —...

  • Page 13: Rear Panel

    1 INTRODUCTION Rear Panel Cable In — Connects to cable signal from the service provider Ext IR Input – Connects to a remote control receiver accessory cable IEEE-1394 — Audio and video device connection M-Card — Inserted M-Card Serial — Data test connector (service personnel only) S-Video —...

  • Page 15: Operation

    2 OPERATION Turning Power On and Off Press POWER on the front panel or the remote control to turn the DCX set-top on or off (standby). Be sure the remote control is in cable mode by pressing CABLE before pressing POWER. Changing Channels You can change channels in three ways: •...

  • Page 17: Connecting Your Dcx Set-Top

    3 CONNECTING YOUR DCX SET-TOP 3 CONNECTING YOUR DCX SET-TOP Instructions and diagrams are included for the following connections: Instructions and diagrams are included for the following connections: • • High-Definition TV (HDTV) High-Definition TV (HDTV) • • A/V receiver — Audio A/V receiver —...
  • Page 18 3 CONNECTING YOUR DCX SET-TOP • HDMI or IEEE-1394 — HDTV and SDTV HDMI and IEEE-1394 offer higher quality HD video than component video. If your TV has an HDMI input, this is for both audio and video. Connect a Standard HDMI cable to the TV and to the HDMI connector on your DCX set-top.

  • Page 19: Connecting Hdtv - Single Connection For Video/Audio

    3 CONNECTING YOUR DCX SET-TOP • Composite Video (also referred to as Video) — SDTV If an S-Video input is not available on your TV, use the composite video (video) connection. Note: Composite video does not provide audio. A separate audio connection must be made.

  • Page 20: Connecting Your Dcx Set-Top To An Hdtv - Single Connection For Video/Audio

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an HDTV — Single Connection for Video/Audio Note: Only (1) HDTV video/audio connection needs to be made to an HDTV. Note: On screen graphics will not be displayed when using IEEE-1394 connection.

  • Page 21: Connecting Hdtv - Separate Video/Audio Connections

    3 CONNECTING YOUR DCX SET-TOP Connecting HDTV — Separate Video/Audio Connections Cable In Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the DCX set-top and then choose one of the following: If your TV has a DVI input, use the DVI connection for your video, connect a HDMI-to-DVI adapter or cable to the HDMI out connector on the DCX set-top and the DVI-HDTV connector on your TV.

  • Page 22: Audio

    3 CONNECTING YOUR DCX SET-TOP Audio If your TV does not have digital audio inputs, connect the stereo audio cable to the AUDIO L/R connectors on the DCX3200 set-top and the AUDIO L/R connectors on the HDTV. If your TV supports digital audio inputs, use the digital audio OPTICAL S/PDIF or COAXIAL S/PDIF outputs instead of the AUDIO L/R outputs.

  • Page 23: Connecting Your Dcx Set-Top To An Hdtv - Separate Video/Audio

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an HDTV — Separate Video/Audio Note: Only (1) video connection and (1) audio connection needs to be made to an HDTV. Note: Solid lines indicate optimum connections. Note: HDMI-to-DVI adapter is not included with the set-top.

  • Page 24: Connecting Your Dcx Set-Top To An Hdtv - Alternative Audio

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an HDTV — Alternative Audio Note: Only (1) audio connection needs to be made. Note: Solid lines indicate optimum connections.

  • Page 25: Connecting An A/V Receiver - Audio

    3 CONNECTING YOUR DCX SET-TOP Connecting an A/V Receiver — Audio There are several options available for audio connections to your A/V receiver: • Digital audio (OPTICAL S/PDIF) • Digital audio (COAXIAL S/PDIF) • Stereo audio (AUDIO L/R) If your A/V receiver supports it, the optical (S/PDIF) or coaxial (S/PDIF) digital audio outputs may be used in place of the stereo audio outputs (AUDIO L/R).

  • Page 26: Connecting Your Dcx Set-Top To An A/V Receiver - Audio

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an A/V Receiver — Audio Note: Only (1) audio connection needs to be made to an A/V Receiver. Note: Solid lines indicate optimum connections.

  • Page 27: Connecting An Sdtv

    3 CONNECTING YOUR DCX SET-TOP Connecting an SDTV Connect the stereo audio cable to the AUDIO L/R connectors on the DCX set-top and the AUDIO L/R connectors on the Standard-Definition TV (SDTV). Connect an S-Video cable to the S-Video out connector on the DCX set-top and the input S-Video on the TV.

  • Page 28: Connecting Your Dcx Set-Top To An Sdtv

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an SDTV Note: S-Video and Composite video require separate audio connections. Note: Only (1) video connection and (1) audio connection is required. Note: Solid lines indicate optimum connections.

  • Page 29: Connecting An Sdtv And Vcr/Dvd Recorder

    3 CONNECTING YOUR DCX SET-TOP Connecting an SDTV and VCR/DVD Recorder Connect a stereo audio cable to the AUDIO L/R connectors on the DCX3200 set-top and the INPUT AUDIO L/R connectors on the VCR/DVD recorder. Connect a composite video cable to the VIDEO OUT connector on the DCX3200 set-top and the INPUT VIDEO connector on the VCR/DVD recorder.

  • Page 30: Connecting Your Dcx Set-Top To An Sdtv And Vcr/Dvd Recorder

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an SDTV and VCR/DVD Recorder...

  • Page 31: Connecting An A/V Receiver, Sdtv, And Vcr/Dvd Recorder

    3 CONNECTING YOUR DCX SET-TOP Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder Connect a stereo audio cable to the AUDIO OUT L/R connectors on the DCX set-top and the INPUT L/R connectors on the A/V receiver. Connect an S-Video cable to the S-Video out connector on the DCX set-top and the S-Video connector on the A/V receiver.

  • Page 32: Connecting Your Dcx Set-Top To An A/V Receiver, Sdtv, And Vcr/Dvd Recorder

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an A/V Receiver, SDTV, and VCR/DVD Recorder Note: Solid lines indicate optimum connections. Note: Consult your A/V receiver manual for additional wiring options or constraints when including a VCR/DVD recorder in your configuration.

  • Page 33: Recording Your Connections

    4 RECORDING YOUR CONNECTIONS Use this diagram to record connections between your home entertainment components. You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the DCX set-top before connecting or changing cable connections.

  • Page 34: Data Devices

    4 RECORDING YOUR CONNECTIONS Data Devices Note: Do not attempt to connect data devices without contacting your service provider. Advanced data features require the proper application and network infrastructure to operate. Data Features In addition to high-quality audio and video, the DCX set-top has the capability to deliver high-speed data services such as Internet access, e-mail, IP telephony, e-commerce, and home banking.

  • Page 35: On-Screen Graphics

    5 ON-SCREEN GRAPHICS Your DCX set-top can generate graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and interactive program guides. The DCX set-top overlays these graphics whenever you open a menu, enable closed captions, or scroll through a program grid.

  • Page 37: Configuring The Audio, Video, And Closed Caption Settings

    When using an HDMI connection between the DCX3200 and the television, be sure to have the cable connected and the TV powered on before adjusting the video settings. Motorola recommends certified Standard HDMI cables for 1080i or 720p resolutions. A certified High Speed HDMI cable is recommended for resolutions of 1080p.
  • Page 38 6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Note: The User Settings menu indicates whenever an HDMI connection is in place between the DCX3200 and another device. When the HDMI connection is not being used the User Settings Menu will update to reflect this: An example of the User Settings menu when the HDMI output is not connected.
  • Page 39 6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Use your remote control to navigate the on-screen display: • Press the ▲ and ▼ keys to highlight the setting you wish to change. • Press the ► key to select an option for that setting. •...
  • Page 40 6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Setting Description HDMI / The HDMI/YPbPr Output setting allows you to YPbPr specify the video output format of the DCX3200 for Output all programs (when the 4:3 Override setting is set Off or Stretch) or for all widescreen programs (when the 4:3 Override is set to 480i or 480p).
  • Page 41 6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Setting Description The 4:3 Override setting allows you to specify the Override video output format of the DCX3200 when it is tuned to a Standard-Definition program or playing back a Standard- Definition program from the DVR. Options include 480i, 480p, Stretch, and Off.
  • Page 42 6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Setting Description My TV The My TV Supports The Following Formats checklist allows you to configure the Native mode Supports operation of the DCX3200. The checklist becomes Following accessible only when the HDMI/YPbPr Output Formats setting is set to Native.
  • Page 43 6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Setting Description 480i — The DCX3200 will present programs broadcast in the Standard Definition 480i format using both the HDMI and YPbPr connections. The DCX3200 can also convert any other broadcast format to the 480i format. Notes The DCX3200 cannot provide 1080p30 or 1080p24 video using the YPbPr output.
  • Page 44 6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Setting Description Additional The Additional HDMI Settings option is available HDMI whenever an HDMI connection is in place. Settings Selecting this option will present a new menu screen with settings specific to the HDMI connection.
  • Page 45 6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS To configure the DCX3200 settings on the Additional HDMI Settings menu screen: With an HDMI connection in place, power off the DCX3200 and then immediately press the MENU key on the remote control.
  • Page 46 6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS The Additional HDMI Settings menu options are: Setting Description HDMI/DVI The HDMI/DVI mode settings allows you to optimize Mode the HDMI output to work with both DVI-equipped televisions and HDMI equipped televisions. By default, this option is set to HDMI.
  • Page 47 6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Setting Description Audio The Audio Output setting allows you to specify the Output digital audio format delivered over the HDMI connection by the DCX3200. Options include Auto, L-PCM, and Pass Through. By default, the Auto option is selected.
  • Page 48 6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS To configure the DCX3200 settings on the Additional Closed Caption Settings menu screen: Power off the DCX3200 and then immediately press the MENU key on the remote control. This will display the main User Settings menu.
  • Page 49 6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Setting Description Font Style Sets the font style for closed captions. Defaults to AUTO. Options are AUTO, MONO SERIF, PROPORTION SERIF, MONO NO SERIF, PROPORTION NO SERIF, CASUAL, CURSIVE, or SMALL. Font Color Sets the font color.

  • Page 51: Troubleshooting

    7 TROUBLESHOOTING Before calling your service provider, review this troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider. Problem Possible Solution The DCX set- The DCX set-top may have received a software top will not update and may not power on while the new power on...
  • Page 52 7 TROUBLESHOOTING Problem Possible Solution There is no Verify that the mute button on the remote control has not been pressed. Press mute on the remote audio when viewing cable control to restore sound. channels • If the DCX set-top audio output is connected to the TV, verify that the mute button on the TV has not been pressed.
  • Page 53 7 TROUBLESHOOTING Problem Possible Solution There is no Verify that the TV is powered on and set to the video on the appropriate input source for the DCX set-top. TV screen Verify that the DCX set-top is powered on and tuned to an authorized cable channel.
  • Page 54 7 TROUBLESHOOTING Problem Possible Solution No graphics or If you use the IEEE-1394 connection, on-screen graphics, including closed captions and program program guides appear guides, are not displayed by the DCX set-top. On- on the TV screen graphics and captions may still be overlaid screen by your TV, if enabled.
  • Page 55 7 TROUBLESHOOTING Problem Possible Solution There are All 4:3 HDTVs display HD programs in letterbox format (black bars above and below the picture) black bars above and because of the shape of the display screen. below the • Turn on the 4:3 OVERRIDE feature in picture the User Settings menu.
  • Page 57 Motorola, Inc. 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.com 571331-001-a 01/10...

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