Motorola DCX3300 User Manual

Motorola high-definition dual tuner / external dvr set-top user guide.
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User Guide
DCX3300
High-Definition Dual Tuner / External DVR
Set-top

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   Summary of Contents for Motorola DCX3300

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    User Guide DCX3300 High-Definition Dual Tuner / External DVR Set-top...

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    Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 3: Important Safety Instructions

    The plug is the mains disconnect device. It shall remain readily accessible and operable. The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus. DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 4: Fcc Compliance

    • Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 5

    Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Caring for the Environment by Recycling When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial waste.

  • Page 6

    Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain the ownership of the Software.

  • Page 7

    License. Motorola is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product.

  • Page 8: Table Of Contents

    Connecting Your Set-top to an SDTV and VCR/DVD Recorder ............. 16 Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder............17 Connecting Your Set-top to an A/V Receiver, SDTV, and VCR/DVD Recorder......18 DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 9: Table Of Contents

    Native Mode Settings Screen ....................28 Additional HDMI Settings Screen ................... 31 Additional Closed Caption Settings Screen................33 Subtitle and DVS Settings Screen................... 35 Advanced Audio/Video Settings Screen.................. 37 Troubleshooting .......................... 39 DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 10: Introduction

    (DVR) with the connection of an external eSATA hard disk drive. Note: An external hard disk drive must be connected to the DCX3300 and authorized by your local cable operator for DVR functionality.

  • Page 11: Front Panel

    Video Format Indicator — Displays the video format currently being output on the component video (YPbPr) and HDMI outputs Power — Turns the set-top on and off (standby) * Availability of certain features is dependent upon application support. DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 12: Rear Panel

    POWER AUDIO Cable In — Connects to the signal from your service provider IEEE-1394 — Audio and HDTV video device connection (DCX330 and DCX3300-M only) Video Out — Composite Video (SDTV) YPbPr — Component video output (HDTV) Audio Out — Variable stereo L/R audio output Digital Audio (Optical S/PDIF) —...

  • Page 13: Operation, Turning Power On And Off, Changing Channels, Adjusting The Volume, Interactive Program Guide

    TV or A/V receiver. When using any of the digital audio outputs (HDMI, IEEE-1394 (DCX330 and DCX3300-M only), optical or coaxial digital audio) adjust the audio levels on your external device such as your TV or A/V receiver.

  • Page 14: Video Format Indicators (front Panel Display), M-card™ (dcx3300-m Only)

    Operation Video Format Indicators (Front Panel Display) The front panel display of the DCX3300 set-top is equipped with indicators to the right hand side of the display that are used to indicate the currently-selected video output format on the component video (YPbPr) and HDMI outputs.

  • Page 15: External Digital Video Recorder (dvr)

    External Digital Video Recorder (DVR) The DCX3300 is equipped with an eSATA interface on the rear panel. This interface allows the connection of an external hard disk drive for Digital Video Recorder (DVR) functionality. DVR functionality provides the ability to record both Standard-Definition TV (SDTV) and High-Definition TV (HDTV) programs.

  • Page 16: Approved External Hard Disk Drives, Using The External Dvr Feature

    DVR functionality. Using the External DVR Feature To use the external DVR feature of the DCX3300, first ensure that your service provider has authorized your DCX3300 for external DVR functionality. If authorized, follow these steps to begin using the external DVR feature: 1.

  • Page 17

    External Digital Video Recorder (DVR) 5. After formatting is complete, the DCX3300 must reboot in order to begin using the external DVR feature. Use the remote control to confirm the reboot. The reboot process will require approximately 30-40 seconds. 6. After the reboot is complete the DCX3300 will confirm that an external drive is connected and available for use.

  • Page 18: Connecting Your Set-top, Video Connection Options, Hdmi Or Ieee-1394 — Hdtv And Sdtv

    HDMI and IEEE-1394 outputs provide video and audio, so no separate audio connections are required if you plan to use your TV’s speakers as the primary audio source. DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 19: Component Video (ypbpr) — Hdtv And Sdtv, Composite Video — Sdtv

    If you have an audio/video receiver and are not using your TV’s speakers, go to Connecting Your set-top to an A/V Receiver – Audio. Note: IEEE-1394 is available with the DCX3300 and DCX3300-M only. DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 20: Connecting Your Set-top To An Hdtv —video, Connecting Hdtv — Separate Video/audio Connections, Cable In

    HDMI out connector on the set-top and the DVI connector on your TV. Note: HDMI-to-DVI adapter is not included with the set-top. DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 21: Component Video (ypbpr), Audio

    If your TV does not have digital audio inputs, connect the stereo audio cable to the audio L/R connectors on the DCX3300 set-top and the Audio L/R connectors on the HDTV. If your TV supports digital audio inputs, use the digital audio optical S/PDIF output instead of the audio L/R outputs.

  • Page 22: Connecting Your Set-top To An Hdtv — Audio

    Audio Optical Digital Audio Coax Note: Only (1) video connection and (1) audio connection needs to be made to an HDTV. Note: Solid lines indicate optimum connections. DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 23: Connecting An A/v Receiver — Audio, Connecting Your Set-top To An A/v Receiver — Audio

    VIDEO S-VIDEO Note: Only (1) audio connection needs to be made to an A/V Receiver. Note: Solid lines indicate optimum connections. Note: HDMI supports audio and video. DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 24: Connecting An Sdtv, Connecting Your Set-top To An Sdtv

    CABLE IN DIGITAL AUDIO eSATA POWER Cable in Standard-Definition TV INPUT AUDIO LEFT AUDIO RIGHT VIDEO CABLE/ ANTENNA IN S-VIDEO Note: Composite video requires separate audio connections. DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 25: Connecting An Sdtv And Vcr/dvd Recorder, Connecting Your Set-top To An Sdtv And Vcr/dvd Recorder

    Connecting Your Set-top Connecting an SDTV and VCR/DVD Recorder 1. Connect a stereo audio cable to the audio out L/R connectors on the DCX3300 set- top and the input audio L/R connectors on the stereo VCR. 2. Connect a composite video cable to the video out connector on the DCX3300 set-top and the input video connector on the stereo VCR.

  • Page 26: Connecting An A/v Receiver, Sdtv, And Vcr/dvd Recorder

    ). These outputs offer a higher level of audio quality, including support for Dolby Digital audio. These video connection methods do not support HD video. If you have an HDTV, see Connecting HDTV —Video/Audio. DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 27: Connecting Your Set-top To An A/v Receiver, Sdtv, And Vcr/dvd Recorder

    Alternate Note: Solid lines indicate optimum connections. Note: Consult your A/V receiver manual for additional wiring options or constraints when including a VCR/DVD Recorder in your configuration. DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 28: Connecting Your Set-top To An External Esata Dvr

    POWER External Hard Drive Note: Only connect external hard drives that have been approved by Motorola for external DVR service. Connecting an external drive that has not been approved could result in poor DVR performance. DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide...

  • Page 29: Recording Your Connections

    VIDEO COMPONENT VIDEO DIGITAL AUDIO 5.1 CH INPUT VIDEO S-VIDEO COAX IN CENTER OPTICAL IN CABLE/TV FRONT SURROUND SUB- WOOFER VIDEO 2 TV/MONITOR HDMI OUTPUT VIDEO S-VIDEO DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 30: Data Devices, Data Features

    Internet access, e-mail, IP telephony, e-commerce, and home banking. Note: Your set-top may be equipped with the interface connections illustrated, but their functionality depends on the services offered by your service provider. DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 31: On-screen Graphics

    On-screen graphics are not available on all video output combinations. • On-screen graphics will not be displayed when you are using the IEEE-1394 connection on the rear panel of the set-top. DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 32: Configuring A/v And Closed Captioning

    2. Press POWER to put the set-top in stand-by mode. Within two (2) seconds press the MENU key on the remote control. 3. If the TV is on, the on-screen User Settings menu lists the DCX3300 settings that can be adjusted:...

  • Page 33

    16:9 designates that a widescreen television is connected to the DCX3300. • 4:3 LETTERBOX designates that a standard-screen television is connected to the DCX3300 and that widescreen programs should be scaled to fit the screen with black bars above and below the picture. •...

  • Page 34

    • The DCX3300 can detect when the HDMI connection is in use. If you are not using the HDMI connection on the DCX3300, the “HDMI/YPbPr Output” setting will display as “YPbPr Output” in the User Settings Menu.

  • Page 35

    The Closed Captions setting turns closed captions off or on. Captions When this option is set to Disabled, the DCX3300 does not render (draw) closed captions on any video output. When this option is set to Enabled, the DCX3300 will render (draw) closed captions on all video outputs if closed captions are included within the program.

  • Page 36

    • Low – The front panel display will be at its lowest (visible) brightness level. This setting is most useful when using the DCX3300 in dim or dark rooms. • Off – The front panel display will be turned off completely, including the clock/channel number and all indicator icons.

  • Page 37: Native Mode Settings Screen

    When using the native mode feature of the DCX3300, please exercise caution when selecting the formats from the checklist. If a format is selected that is not compatible with the television, there may be a loss of video whenever the DCX3300 is tuned to a channel which is broadcast in that format.

  • Page 38

    1080p30 is a high-definition video image with 1920 x 1080 pixels, progressive scanning, and a frame rate of 30 frames per second. This option is only available if the DCX3300 is connected to an HDMI display device. If no HDMI connection is detected, this option is disabled and no longer selectable in the menu.

  • Page 39

    1080i and 480i formats selected. Selecting this option will return you to the User Settings Menu main screen. Return to Main Menu DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 40: Additional Hdmi Settings Screen

    Additional HDMI Settings Screen To configure the DCX3300 settings on the Additional HDMI Settings menu screen: 1. With an HDMI connection in place, power off the DCX3300 and then immediately press the MENU key on the remote control. 2. This will display the main User Settings menu.

  • Page 41

    HDMI device (when connected to an HDMI Auto Lip Sync compatible device). • Manual – The DCX3300 will delay the audio signal on the HDMI output by the amount of time selected for the Lip Sync Delay setting. •...

  • Page 42: Additional Closed Caption Settings Screen

    To configure the DCX3300 settings on the Additional Closed Caption Settings menu screen: 1. Power off the DCX3300 and then immediately press the menu key on the front panel. This will display the main User Settings menu. 2. Move the cursor next to the “Closed Caption” option and adjust this setting to “Enabled.”...

  • Page 43

    Menu To reset all of the Additional Closed Caption settings to their default values, Restore Default navigate to this option and press the ► key. CC Settings DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 44: Subtitle And Dvs Settings Screen

    The Subtitle and DVS Settings menu is used to customize the language and appearance of subtitles and to turn the descriptive video service feature on and off on the DCX3300. Subtitles allow a viewer to watch television programs and movies which contain dialogue that is not in the viewer’s native language.

  • Page 45

    Off – The DVS audio track is not played by the DCX3300. • On – The DVS audio track is played by the DCX3300 if it is included within the program. Note: DVS may be supported by the IPG even if the DCX3300 does not support it natively.

  • Page 46: Advanced Audio/video Settings Screen

    Advanced Audio/Video Settings Screen The Advanced Audio/Video Settings menu is used to customize several advanced audio and video features of the DCX3300, most notably the Dolby Volume feature and the Video Sharpness feature. The Dolby Volume feature provides intelligent volume leveling across channels, programs, and commercials.

  • Page 47

    Off – The Dolby Volume feature is turned off and the output volume may fluctuate during commercials or when changing channels. • On – The Dolby Volume feature is turned on and the DCX3300 will maintain a more consistent output volume regardless of the channel or program being viewed.

  • Page 48: Troubleshooting

    Verify that you have the correct cables for the audio connections. • Verify that the audio cables are firmly connected between the set- top and the audio playback device (TV, receiver, DVD player, etc.). DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 49

    TVs to stretch the video to fill the screen (see your TV manual for information about stretching 4:3 video). If the set-top is connected to a wide screen TV, verify that the TV TYPE is DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 50

    The noise noise. varies in volume occasionally when the speed of the internal fan adjusts to changes in the temperature around the set-top. DCX3300 High-Definition Dual Tuner / External DVR Set-top • User Guide 365-095-14427 x.2...

  • Page 51

    Motorola, Inc. 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.com 365-095-14427 x.2 07/2010...

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