Motorola STB DCX3200 User Manual

Motorola cable box user manual.
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U S E R G U I D E
DCX3200 High-Definition
Digital STB

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   Summary of Contents for Motorola STB DCX3200

  • Page 1

    U S E R G U I D E DCX3200 High-Definition Digital STB...

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS • Read these instructions. • Keep these instructions. • Heed all warnings. • Follow all instructions. • Do not use this apparatus near water. • Clean only with dry cloth. • Do not block any ventilation openings. Install in accordance with the manufacturers instructions.

  • Page 4: Important Safety Considerations

    IMPORTANT SAFETY CONSIDERATIONS • The plug is the main disconnect device. It shall remain readily accessible and operable. • The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus. During Transportation to the Subscriber Home •...

  • Page 5

    FCC DECLARATION OF CONFORMITY Motorola Inc., Home & Network Mobility, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that the DCX 3200 set-top complies with 47 CFR Parts 2 and 15 of the FCC rules as a Class B digital device.

  • Page 6

    Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain the ownership of the Software.

  • Page 7

    THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License. Motorola is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or...

  • Page 8

    Software clause at 52.227-7013. The contractor/manufacturer is Motorola, Inc., Home & Network Mobility, 101 Tournament Drive, Horsham, PA 19044. © 2008 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from Motorola, Inc.

  • Page 9: Table Of Contents

    CONTENTS 1 Introduction ... 1 Front Panel... 2 Rear Panel ... 3 2 Operation ... 5 Turning Power On and Off ... 5 Changing Channels ... 5 Adjusting the Volume... 5 Interactive Program Guide ... 5 M-Card™... 5 3 Connecting Your DCX set-top... 7 Video Connection Options ...

  • Page 10

    3 CONNECTING YOUR DCX SET-TOP 5 On-Screen Graphics ... 25 6 Configuring the audio, video, and closed caption settings... 27 7 Troubleshooting... 41 viii...

  • Page 11: Introduction

    Congratulations on receiving a Motorola DCX3200 High-Definition All- Digital Cable Set-top box, one of the most advanced interactive digital cable set-tops available today. Motorola has merged the extraordinary features of digital cable — the seemingly endless programming options, interactive program guides, Video on Demand (VOD), commercial-free, CD quality music, and the incredible picture quality and sound of High- Definition TV (HDTV).

  • Page 12: Front Panel

    1 INTRODUCTION Front Panel Power —LED displays whether the set-top is on or off (standby) Data — Triple function LED • Flashes twice per second to indicate unit is booting • Flashes once per second to indicate unit is provisioning •...

  • Page 13: Rear Panel

    1 INTRODUCTION Rear Panel M-Card — Inserted M-Card Audio Out — L/R audio (SDTV) Digital Audio (Coaxial S/PDIF) — Provides Dolby PCM output Digital Audio (Optical S/PDIF) — Provides Dolby PCM output Ethernet* — Network connection Cable In — Connects to cable signal from your service provider External IR Input –...

  • Page 15: Turning Power On And Off, Changing Channels, Adjusting The Volume, Interactive Program Guide, M-card, Operation

    2 OPERATION Turning Power On and Off Press POWER on the remote control to turn the DCX set-top on or off (standby). Be sure the remote control is in cable mode by pressing CABLE before pressing POWER. Changing Channels You can change channels in three ways: •...

  • Page 17: Video Connection Options, Connecting Your Dcx Set-top

    3 CONNECTING YOUR DCX SET-TOP Instructions and diagrams are included for the following connections: • High-Definition TV (HDTV) • A/V receiver — Audio • Standard-Definition TV (SDTV) • Standard-Definition TV (SDTV) and VCR\DVD Recorder • A/V receiver, Standard-Definition TV (SDTV), and VCR\DVD Recorder Before you move or change components on your entertainment system, review the following:...

  • Page 18

    3 CONNECTING YOUR DCX SET-TOP • HDMI or IEEE-1394 — HDTV and SDTV HDMI and IEEE-1394 offer higher quality HD video than component video. If your TV has an HDMI input, this is for both audio and video. Connect a Standard HDMI cable to the TV and to the HDMI connector on your DCX set-top.

  • Page 19: Connecting Hdtv — Single Connection For Video/audio, Cable In, Hdmi, Ieee-1394

    3 CONNECTING YOUR DCX SET-TOP • Composite Video (also referred to as Video) — SDTV If an S-Video input is not available on your TV, use the composite video (video) connection. Note: Composite video does not provide audio. A separate audio connection must be made.

  • Page 20: Connecting Your Dcx Set-top To An Hdtv — Single Connection For Video/audio

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an HDTV — Single Connection for Video/Audio Choose HDMI M-card TM DEVICE ONLY EXT IR SERIAL CABLE IN Cable in Alternate HDTV CABLE/ IEEE 1394 HDMI ANTENNA IN Note: Only (1) HDTV video/audio connection needs to be made to an HDTV.

  • Page 21: Connecting Hdtv — Separate Video/audio Connections, Cable In, Component Video (ypbpr)

    3 CONNECTING YOUR DCX SET-TOP Connecting HDTV — Separate Video/Audio Connections Cable In Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the DCX set-top. If your TV has a DVI input, use the DVI connection for your video, connect a HDMI-to-DVI adapter or cable to the HDMI out connector on the DCX set-top and the DVI-HDTV connector on your TV.

  • Page 22: Audio

    3 CONNECTING YOUR DCX SET-TOP Audio If your TV does not have digital audio inputs, connect the stereo audio cable to the AUDIO L/R connectors on the DCX3200 set-top and the AUDIO L/R connectors on the HDTV. If your TV supports digital audio inputs, use the digital audio OPTICAL S/PDIF or COAXIAL S/PDIF outputs instead of the AUDIO L/R outputs.

  • Page 23: Connecting Your Dcx Set-top To An Hdtv — Separate Video/audio

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an HDTV — Separate Video/Audio L/R audio CABLE IN Cable in Alternate Component Video Input CABLE/ DVI-D ANTENNA IN HDMI-to-DVI adapter Note: Only (1) video connection and (1) audio connection needs to be made to an HDTV.

  • Page 24: Connecting Your Dcx Set-top To An Hdtv — Alternative Audio

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an HDTV — Alternative Audio Note: Only (1) audio connection needs to be made. Note: Solid lines indicate optimum connections.

  • Page 25: Connecting An A/v Receiver — Audio

    3 CONNECTING YOUR DCX SET-TOP Connecting an A/V Receiver — Audio There are several options available for audio connections to your A/V receiver: • Digital audio (OPTICAL S/PDIF) • Digital audio (COAXIAL S/PDIF) • Stereo audio (AUDIO L/R) If your A/V receiver supports it, the optical (S/PDIF) or coaxial (S/PDIF) digital audio outputs may be used in place of the stereo audio outputs (AUDIO L/R).

  • Page 26: Connecting Your Dcx Set-top To An A/v Receiver — Audio

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an A/V Receiver — Audio Note: Only (1) audio connection needs to be made to an A/V Receiver. Note: Solid lines indicate optimum connections.

  • Page 27: Connecting An Sdtv

    3 CONNECTING YOUR DCX SET-TOP Connecting an SDTV Connect the stereo audio cable to the AUDIO L/R connectors on the DCX set-top and the AUDIO L/R connectors on the Standard-Definition TV (SDTV). Connect an S-Video cable to the S-Video out connector on the DCX set-top and the input S-Video on the TV.

  • Page 28: Connecting Your Dcx Set-top To An Sdtv

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an SDTV L/R audio Cable in Standard-Definition TV CABLE/ ANTENNA IN Note: S-Video and Composite video require separate audio connections. Note: Only (1) video connection and (1) audio connection is required. Note: Solid lines indicate optimum connections.

  • Page 29: Connecting An Sdtv And Vcr/dvd Recorder

    3 CONNECTING YOUR DCX SET-TOP Connecting an SDTV and VCR/DVD Recorder Connect a stereo audio cable to the AUDIO L/R connectors on the DCX3200 set-top and the INPUT AUDIO L/R connectors on the VCR/DVD recorder. Connect a composite video cable to the VIDEO OUT connector on the DCX3200 set-top and the INPUT VIDEO connector on the VCR/DVD recorder.

  • Page 30: Connecting Your Dcx Set-top To An Sdtv And Vcr/dvd Recorder

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an SDTV and VCR/DVD Recorder...

  • Page 31: Connecting An A/v Receiver, Sdtv, And Vcr/dvd Recorder

    3 CONNECTING YOUR DCX SET-TOP Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder Connect a stereo audio cable to the AUDIO OUT L/R connectors on the DCX set-top and the INPUT L/R connectors on the A/V receiver. Connect an S-Video cable to the S-Video out connector on the DCX set-top and the S-Video connector on the A/V receiver.

  • Page 32: Connecting Your Dcx Set-top To An A/v Receiver, Sdtv, And Vcr/dvd Recorder

    3 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an A/V Receiver, SDTV, and VCR/DVD Recorder L/R audio S-Video CABLE IN Cable in VCR/DVD Recorder INPUT CABLE/ AUDIO VIDEO ANTENNA IN ToTV Note: Solid lines indicate optimum connections. Note: Consult your A/V receiver manual for additional wiring options or constraints when including a VCR/DVD recorder in your configuration.

  • Page 33: Recording Your Connections

    4 RECORDING YOUR CONNECTIONS Use this diagram to record connections between your home entertainment components. You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the DCX set-top before connecting or changing cable connections.

  • Page 34: Data Devices, Data Features

    4 RECORDING YOUR CONNECTIONS Data Devices EXT IR CABLE IN Audio/video Note: Do not attempt to connect data devices without contacting your service provider. Advanced data features require the proper application and network infrastructure to operate. Data Features In addition to high-quality audio and video, the DCX set-top has the capability to deliver high-speed data services such as Internet access, e-mail, IP telephony, e-commerce, and home banking.

  • Page 35: On-screen Graphics

    5 ON-SCREEN GRAPHICS Your DCX set-top can generate graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and interactive program guides. The DCX set-top overlays these graphics whenever you open a menu, enable closed captions, or scroll through a program grid.

  • Page 37: Configuring The Audio, Video, And Closed Caption Settings

    When using an HDMI connection between the DCX3200 and the television, be sure to have the cable connected and the TV powered on before adjusting the video settings. Motorola recommends using HDMI cables less than 20 meters long. To configure the DCX3200 settings on the User Settings menu screen: Power off the DCX set-top and then immediately press the menu key on the remote control.

  • Page 38

    6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS When the HDMI connection is not being used the User Settings Menu will update to reflect this: An example of the User Settings menu when the HDMI output is not connected. Use your remote control to navigate the on-screen display: •...

  • Page 39

    6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS The User Settings option follow: Setting Description TV Type The TV Type allows you to specify the style of television connected to the DCX3200. Options include 16:9, 4:3 LETTERBOX, and 4:3 PAN SCAN. By default, the 16:9 option is selected.

  • Page 40

    6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Setting Description HDMI / The HDMI/YPbPr Output setting allows you to YPbPr specify the video output format of the DCX3200 for Output all programs (when the 4:3 Override setting is set Off or Stretch) or for all widescreen programs (when the 4:3 Override is set to 480i or 480p).

  • Page 41

    6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Setting Description The 4:3 Override setting allows you to specify the Override video output format of the DCX3200 when it is tuned to a Standard-Definition program or playing back a Standard- Definition program from the DVR. Options include 480i, 480p, Stretch, and Off.

  • Page 42

    6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Setting Description My TV The My TV Supports The Following Formats Supports checklist allows you to configure the Native mode operation of the DCX3200. The checklist becomes Following accessible only when the HDMI/YPbPr Output Formats setting is set to Native.

  • Page 43

    6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Setting Description Note 1: The DCX3200 cannot provide 1080p30 or 1080p24 video using the YPbPr output. When using the DCX3200 in Native mode, these two formats are disabled and inaccessible if there is no HDMI connection in place.

  • Page 44

    6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Setting Description Closed The Closed Caption setting turns closed captions off Caption or on. When this option is set to Disabled, the DCX3200 does not render (draws) closed captions on any video output. When this option is set to Enabled, the DCX3200 renders (draws) closed captions on all video outputs.

  • Page 45

    6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS This will display the main User Settings menu. Move the cursor next to the “Additional HDMI Settings” option and press the ► key. An example of the Additional HDMI Settings menu. The Additional HDMI Settings menu options are: Setting Description...

  • Page 46

    6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Setting Description Color Space The Color Space setting allows you to adjust the color space used by the DCX3200 to generate the video signals on the HDMI output. By default, this option is set to YCC 4:4:4.

  • Page 47

    6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Setting Description Audio The Audio Output setting allows you to specify the Output digital audio format delivered over the HDMI connection by the DCX3200. Options include Auto, L-PCM, and Pass Through. By default, the Auto option is selected.

  • Page 48

    6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS To configure the DCX3200 settings on the Additional Closed Caption Settings menu screen: Power off the DCX3200 and then immediately press the MENU key on the remote control. This will display the main User Settings menu.

  • Page 49

    6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS Setting Description Font Style Sets the font style for closed captions. Defaults to AUTO. Options are AUTO, MONO SERIF, PROPORTION SERIF, MONO NO SERIF, PROPORTION NO SERIF, CASUAL, CURSIVE, or SMALL. Font Color Sets the font color.

  • Page 51: Troubleshooting

    7 TROUBLESHOOTING Before calling your service provider, review this troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider. Problem Possible Solution The DCX set- The DCX set-top may have received a software top will not update and may not power on while the new power on...

  • Page 52

    7 TROUBLESHOOTING Problem Possible Solution There is no Verify that the mute button on the remote control audio when has not been pressed. Press mute on the remote viewing cable control to restore sound. channels There is no Not all programs feature full Dolby Digital [5.1] or audio from the Dolby Digital Plus [7.1] full surround sound.

  • Page 53

    7 TROUBLESHOOTING Problem Possible Solution There is no Verify that the TV is powered on and set to the video on the appropriate input source for the DCX set-top. TV screen Verify that the DCX set-top is powered on and tuned to an authorized cable channel.

  • Page 54

    7 TROUBLESHOOTING Problem Possible Solution No graphics or If you use the IEEE-1394 connection, on-screen program graphics, including closed captions and program guides appear guides, are not displayed by the DCX set-top. On- on the TV screen graphics and captions may still be overlaid screen by your TV, if enabled.

  • Page 55

    7 TROUBLESHOOTING Problem Possible Solution There are This may occur on a 4:3 TV if the 4:3 OVERRIDE black bars on setting is OFF. To set 4:3 SD programming to fill all four sides the screen, depending on the capabilities of the of the picture TV, set 4:3 OVERRIDE to 480i or 480p.

  • Page 57

    Motorola, Inc. 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.com 547052-001-b 10/08...

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