Service Procedures; Support And Service Library - HP NonStop NS-series Operation Manual

Introduction to Integrity NonStop NS-Series
Operations
Viewer applications; it merely installs the Start menu shortcuts and default home pages
to make accessing these applications easier. You can also simply open a new Internet
Explorer browser window and enter the URL of the system you wish to access.
For more information on configuring, accessing, or using OSM applications, see:
OSM Migration and Configuration Guide
OSM Service Connection User's Guide
Online help within the OSM Service Connection, Low-Level Link, Notification
Director, and Event Viewer applications

Service Procedures

OSM offers a variety of guided procedures, interactive actions, and documented
service procedures to automate or assist with system serviceability. They are launched
by actions within the OSM Service Connection, and include online help.
For a list (and help files) for service procedures, both those incorporated into OSM and
others that are not part of OSM, refer to the Support and Service Library.

Support and Service Library

These NTL Support and Service library categories provide procedures, part numbers,
troubleshooting tips, and tools for servicing NonStop S-series and Integrity NonStop
NS-series systems:
Hardware Service and Maintenance Publications
Service Information
Service Procedures
Tools and Download Files
Troubleshooting Tips
Within these categories, where applicable, content might be further categorized
according to server or enclosure type.
Authorized service providers can also order the NTL Support and Service Library CD:
Channel Partners and Authorized Service Providers: Order the CD from the SDRC
at https://scout.nonstop.compaq.com/SDRC/ce.htm.
HP employees: Subscribe at World on a Workbench (WOW). Subscribers
automatically receive CD updates. Access the WOW order form at
http://hps.knowledgemanagement.hp.com/wow/order.asp.
HP Integrity NonStop NS-Series Operations Guide —529869-005
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Service Procedures