Page 1 HP Integrity NonStop NS-Series Operations Guide Abstract This guide describes how to perform routine system hardware operations for HP Integrity NonStop ™ performing common operations tasks, and performing routine hardware maintenance. This guide is written for system operators. Product Version N.A.
Page 2 Document History Part Number Product Version 529869-003 N.A. 529869-004 N.A. 529869-005 N.A. Published February 2006 August 2006 November 2006...
Page 3: Table Of Contents
Who Should Use This Guide What Is in This Guide Where to Get More Information Notation Conventions 1. Introduction to Integrity NonStop NS-Series Operations When to Use This Section Understanding the Operational Environment What Are the Operator Tasks? Monitoring the System and Performing Recovery Operations...
Page 4 Support and Service Library 2. Determining Your System Configuration When to Use This Section Modular Hardware Components Differences Between Integrity NonStop NS-Series Systems Terms Used to Describe System Hardware Components Recording Your System Configuration Using SCF to Determine Your System Configuration...
Page 5 Monitoring Communications Subsystems and Their Objects Monitoring the SLSA Subsystem Monitoring the WAN Subsystem Monitoring the NonStop TCP/IP Subsystem Monitoring Line-Handler Process Status Tracing a Communications Line Recovery Operations for Communications Subsystems Related Reading 6-13 HP Integrity NonStop NS-Series Operations Guide—529869-005 6-10 6-12 6-13...
Page 6 Monitoring Processor Status Using the OSM Low-Level Link Monitoring Processor Status Using the OSM Service Connection Monitoring Processor Performance Using ViewSys Identifying Processor Problems Processor or System Hangs Processor Halts OSM Alarms and Attribute Values HP Integrity NonStop NS-Series Operations Guide—529869-005...
Page 7 M8xxx Fibre Channel Disk Drives Recovery Operations for Disk Drives Recovery Operations for a Down Disk or Down Disk Path Recovery Operations for a Nearly Full Database File Related Reading 10-15 HP Integrity NonStop NS-Series Operations Guide—529869-005 9-10 9-14 9-15 9-19 9-19...
Page 8 Monitoring TMF 13-1 Monitoring the Status of TMF Monitoring Data Volumes TMF States 13-3 Monitoring the Status of Pathway PATHMON States Related Reading 13-6 HP Integrity NonStop NS-Series Operations Guide—529869-005 11-1 11-1 11-2 11-2 11-5 11-7 11-8 11-9 12-1 12-1...
Page 9: Starting And Stopping The System
Stopping Application, Devices, and Processes Stopping the System Alerts 15-16 Halting All Processors Using OSM Powering Off a System System Power-Off Using OSM System Power-Off Using SCF Emergency Power-Off Procedure HP Integrity NonStop NS-Series Operations Guide—529869-005 14-2 14-2 14-2 14-2 14-3 14-3 14-3 14-3...
Page 10 Writing Efficient Startup and Shutdown Command Files Command File Syntax Avoid Manual Intervention Use Parallel Processing Investigate Product-Specific Techniques How Process Persistence Affects Configuration and Startup Tips for Startup Files HP Integrity NonStop NS-Series Operations Guide—529869-005 15-18 15-18 15-19 15-19 15-20 15-21...
Page 11 Checking Physical Security Maintaining Order and Cleanliness Checking Fire-Protection Systems Cleaning System Components Cleaning an Enclosure Cleaning and Maintaining Printers Cleaning Tape Drives Handling and Storing Cartridge Tapes HP Integrity NonStop NS-Series Operations Guide—529869-005 16-12 16-12 16-14 16-14 16-14 16-17 16-17...
Page 12 D. Converting Numbers When to Use This Appendix Overview of Numbering Systems Binary to Decimal Octal to Decimal Hexadecimal to Decimal Decimal to Binary Decimal to Octal Decimal to Hexadecimal HP Integrity NonStop NS-Series Operations Guide—529869-005 Running G-Series and H-Series RVUs...
Page 13 Figure 15-4. OutsideView Buttons on the Windows Toolbar Figure D-1. Binary to Decimal Conversion Figure D-2. Octal to Decimal Conversion Figure D-3. Hexadecimal to Decimal Conversion HP Integrity NonStop NS-Series Operations Guide—529869-005 2-11 2-15 2-16 3-13 3-16 3-17 3-10 3-11...
Page 14 System Load Paths in Order of Use Table 15-2. Related Reading for Starting and Stopping a System Table C-1. Related Reading for Tools and Utilities Table D-1. Descriptions of Number Systems HP Integrity NonStop NS-Series Operations Guide—529869-005 3-14 3-20 3-22 9-22 11-7 13-3...
Page 15: New And Changed Information
N.A. 529869-005 N.A. New and Changed Information This manual has been updated to include references to HP Integrity NonStop NS14000 and NS1000 servers containing VIO enclosures (in place of an IOAM enclosure). HP Integrity NonStop NS-Series Operations Guide—529869-005 Published February 2006...
Page 16 What’s New in This Manual New and Changed Information HP Integrity NonStop NS-Series Operations Guide—529869-005...
Page 17: About This Guide
About This Guide This guide describes how to perform routine system hardware operations for HP Integrity NonStop NS-series servers on H-series release version updates. This guide is primarily geared toward commercial type NonStop NS-series servers (see Differences Between Integrity NonStop NS-Series Systems level architectural and hardware differences between the various commercial models).
Page 18: Determining Your System Configuration
Creating Startup and Shutdown Files Preventive Maintenance Section 17 Appendix A Operational Differences Between Systems Running G-Series and H-Series RVUs Appendix B Tools and Utilities for Operations Appendix C Related Reading Appendix D Converting Numbers HP Integrity NonStop NS-Series Operations Guide —529869-005...
Page 19: Where To Get More Information
NTL. For comprehensive information about performing operations tasks for an Integrity NonStop NS-series server, you need both this guide and the Guardian User’s Guide. The Guardian User’s Guide describes some tasks not covered in this guide, such as supporting users of the system.
Page 20: Support And Service Library
Authorized service providers can also order the NTL Support and Service Library CD: Channel Partners and Authorized Service Providers: Order the CD from the SDRC at https://scout.nonstop.compaq.com/SDRC/ce.htm. HP employees: Subscribe at World on a Workbench (WOW). Subscribers automatically receive CD updates. Access the WOW order form at http://hps.knowledgemanagement.hp.com/wow/order.asp.
Page 21 ALLOWSU { ON | OFF } | Vertical Line. A vertical line separates alternatives in a horizontal list that is enclosed in brackets or braces. For example: INSPECT { OFF | ON | SAVEABEND } HP Integrity NonStop NS-Series Operations Guide —529869-005 { $process-name...
Page 22 The following list summarizes the notation conventions for the presentation of displayed messages in this manual. Bold Text. Bold text in an example indicates user input entered at the terminal. For example: ENTER RUN CODE ?123 CODE RECEIVED: HP Integrity NonStop NS-Series Operations Guide —529869-005 … … 123.00...
Page 23 % Percent Sign. A percent sign precedes a number that is not in decimal notation. The % notation precedes an octal number. The %B notation precedes a binary number. The %H notation precedes a hexadecimal number. For example: %005400 %B101111 %H2F P=%p-register E=%e-register HP Integrity NonStop NS-Series Operations Guide —529869-005...
Page 24 Common Run-Time Environment (CRE). The CRE has many new message types and some new message type codes for old message types. In the CRE, the message type SYSTEM includes all messages except LOGICAL-CLOSE and LOGICAL-OPEN. HP Integrity NonStop NS-Series Operations Guide —529869-005 xxii...
Page 25 Opening a TACL Window Overview of OSM Applications Launching OSM Applications Service Procedures on page 1-12 Support and Service Library HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 1-2 on page 1-2 on page 1-2 on page 1-3 on page 1-3...
Page 26: When To Use This Section
Operations When to Use This Section This section introduces system hardware operations for Integrity NonStop NS-series servers. It provides an introduction to the other sections in this guide. Understanding the Operational Environment To understand the operational environment: If you are already familiar with other NonStop systems, see...
Page 27: Preparing For And Recovering From Power Failures
Preparation and Recovery. Stopping and Powering Off the System HP recommends a specific set of procedures for stopping and powering off an Integrity NonStop server or its components, as described in System. Powering On and Starting the System...
Page 28: Responding To Spooler Problems
The results might not tell you exactly what is occurring, but they will narrow down the number of possible causes. You are authorized by HP to reproduce this worksheet only for the purpose of operating your system.
Page 29: Table 1-1. Problem-Solving Worksheet
Operations Table 1-1. Problem-Solving Worksheet Problem Facts What? Where? When? Magnitude? Situation Facts Plan to Verify/Fix Plan to Prevent and Control Damage HP Integrity NonStop NS-Series Operations Guide —529869-005 Possible Causes Escalation Decision 1 -5...
Page 30: Task 1: Get The Facts
Where is this problem occurring? When is this problem occurring? What is the magnitude of this problem? HP Integrity NonStop NS-Series Operations Guide —529869-005 Answer A terminal is hung. In the office of USER.BONNIE. The affected terminal is named $JT1.#C02.
Page 31: Task 2: Find And Eliminate The Cause Of The Problem
Office of USER.BONNIE When? 8:30 a.m. today Two days ago at 8:30 a.m. After 3 failed logon attempts Magnitude? Intermittent Goes away on its own HP Integrity NonStop NS-Series Operations Guide —529869-005 Possible Causes Terminal TACL hardware process 1 -7 Security...
Page 32: Task 3: Escalate The Problem If Necessary
Diagnostic information such as copies of the event log, results of memory dumps, and so on You might also have procedures at your site for logging problems. If you have a shift log or problem log, make timely entries in the log. HP Integrity NonStop NS-Series Operations Guide —529869-005 1 -8...
Page 33: Task 4: Prevent Future Problems
Overview of OSM Applications System Consoles A system console is a personal computer approved by HP to run maintenance and diagnostic software for Integrity NonStop servers. New system consoles are preconfigured with the required HP and third-party software. When upgrading to the latest RVU, software upgrades can be installed from the HP NonStop System Console Installer CD.
Page 34: Opening A Tacl Window
TACL Windows on page 15-22. For more details on the functions of the TACL command interpreter, see Tools and Utilities for Operations. HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 1-11. Opening Startup Event Stream and Startup 1-10 Appendix B,...
Page 35: Overview Of Osm Applications
(or default home page, for the browser-based OSM applications) for log-on instructions. To launch OSM applications: Start>Programs>HP OSM. Then select the name of the application to launch: OSM Service Connection OSM Low-Level Link Application OSM Notification Director>Start/Stop...
Page 36: Service Procedures
Authorized service providers can also order the NTL Support and Service Library CD: Channel Partners and Authorized Service Providers: Order the CD from the SDRC at https://scout.nonstop.compaq.com/SDRC/ce.htm. HP employees: Subscribe at World on a Workbench (WOW). Subscribers automatically receive CD updates. Access the WOW order form at http://hps.knowledgemanagement.hp.com/wow/order.asp.
Page 37: Determining Your System Configuration
When to Use This Section This section describes the system enclosures, the system organization, numbering and labeling, and how to identify components in an Integrity NonStop NS-series server. For detailed information on system hardware organization, refer to the NonStop NSxxxx Planning Guide for your Integrity NonStop NS16000, NS14000, or NS1000 server.
Page 38: Modular Hardware Components
Differences Between Integrity NonStop NS-Series Systems NonStop System Architectures Integrity NonStop NS-series systems offer of a variety of architecture and configuration options to suit different customer needs. Integrity NonStop NS16000 and Integrity NonStop NS14000 systems take advantage of NonStop advanced architecture (NSAA).
Page 39 NS14000 systems. For more information on Integrity NonStop NS1000 systems, refer to the NonStop NS1000 Planning Guide and the NonStop NS1000 Hardware Installation Manual. HP Integrity NonStop NS-Series Operations Guide —529869-005 Systems, except for the absence of the LSUs. 2 -3...
Page 40: Terms Used To Describe System Hardware Components
View pane drop-down menu, select Inventory to display a list of the system’s hardware resources. Click Save to save this list to a Microsoft Excel file. Using SCF to list objects and devices and to display subsystem configuration information HP Integrity NonStop NS-Series Operations Guide —529869-005 2 -4 Components...
Page 41: Using Scf To Determine Your System Configuration
The SCF Reference Manual for H-Series RVUs lists naming conventions for SCF objects, as well as HP reserved names that cannot be changed or used for other objects or processes in your environment. SCF Configuration Files Your system is delivered with a standard set of configuration files: The $SYSTEM.SYSnn.CONFBASE file contains the minimal configuration...
Page 42: Using Scf To Display Subsystem Configuration Information
INFO command without specifying an object, SCF displays only the information for the workstation called $Ll.#TERM1: > SCF ASSUME WS $L1.#TERM1 HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 15-18. 2 -6...
Page 43: Example 2-1. Scf Listdev Command Output
167 $ZTC0 0,338 1,332 168 $ZTNT 0,340 1,334 200 $ZPMON 0,375 HP Integrity NonStop NS-Series Operations Guide —529869-005 2-1, the SCF LISTDEV command lists all the Type RSize Pri Program ( 1,0 ) 102 201 \DRP14.$SYSTEM.SYS00.OPCOLL (62,0 ) 3 199 \DRP14.$SYSTEM.SYS00.NCPOBJ ( 6,4 ) 80 205 \DRP14.$SYSTEM.SYS00.TMIOP...
Page 44: Table 2-1. Key Subsystems And Their Logical Device Names And Device Types
Table 2-1 gives the names of some subsystems that are common to most Integrity NonStop NS-series systems and are routinely monitored by operations. These subsystems appear in the LISTDEV output in Table 2-1. Key Subsystems and Their Logical Device Names and Device Types...
Page 45: Displaying Scf Configuration Information For Subsystems
The following tables give some of the SCF commands that display configuration information for objects controlled by subsystems that are common to most Integrity NonStop NS-series systems. The examples use the SCF ASSUME command to make a given subsystem the current default object for gathering information.
Page 46: Table 2-3. Displaying Information For The Kernel Subsystem ($Zzkrn)
All generic processes Detailed information about a generic process Storage Subsystem The storage subsystem manages disk and tape drives as well as SCSI and HP NonStop Storage Management Foundation (SMF) devices. Use the commands listed Table 2-4 to display desired information.
Page 47: Example 2-2. Scf Add Disk Command Output
INFO command. For details, see the SCF Reference Manual for the Storage Subsystem. To get detailed configuration information in command format for all disks on the system, issue this command: -> INFO DISK $*,OBEYFORM HP Integrity NonStop NS-Series Operations Guide —529869-005 Example 2-2. 2- 11 Subsystems...
Page 48: Table 2-5. Displaying Information For The Slsa Subsystem ($Zzlan)
Each attribute appears as a syntactically correct system configuration command. For example: ADD ADAPTER $ZZLAN.E0154, & LOCATION TYPE G4SA, ACCESSLIST HP Integrity NonStop NS-Series Operations Guide —529869-005 SLSA) Subsystem Table 2-5, type this command to make the SLSA Enter This Command LISTDEV SLSA NAMES $ZZLAN...
Page 49: Additional Subsystems Controlled By Scf
AM3270 AM3270 Access Method Asynchronous Transfer Mode (ATM) protocol ATP6100 Asynchronous Terminal Process 6100 HP Integrity NonStop NS-Series Operations Guide —529869-005 Table 2-6, type this command to make the wide area Enter This Command LISTDEV WAN INFO * INFO PATH *...
Page 50 SNMP Simple Network Management Protocol agent TELSERV TCP/IP TELNET product TR3271 TR3271 Access Method X25AM X.25 Access Method HP Integrity NonStop NS-Series Operations Guide —529869-005 Device Type 62 or 63 58 or 13 58 or 13 2- 14 Device Subtype...
Page 51: Displaying Configuration Information-Scf Examples
The system displays a listing similar to that shown in Example 2-4. SCF INFO SAC Command Output -> INFO SAC $ZZLAN.* SLSA Info SAC Name $ZZLAN.E4SA0.0 $ZZLAN.E4SA0.1 $ZZLAN.E4SA52.0 $ZZLAN.E4SA52.1 $ZZLAN.FESA0.0 HP Integrity NonStop NS-Series Operations Guide —529869-005 *Name *Autorestart *Program $CLCI $ZOSM $ZCMOM 5 $ZOLHI 0 $ZOEV $TRAK $ZMnn...
Page 52: Example 2-5. Scf Info Process $Zzwan Command Output
7 *Timerbind... 0:01:00.00 *L2Timeout... *Txwindow... 7 *Maxreconnects... *Timerreconnect 0:01:00.00 *Retryprobe... *Associatedev... $ZZSCL *Associatesubdev *ConnectType... ACTIVEANDPASSIVE *LineTf... HP Integrity NonStop NS-Series Operations Guide —529869-005 Example 2-5: *Type... ( 0,49) Alternate Cpu... 1 *Type... (50,00) Alternate Cpu... N/A Example 2-6 for Expand-Over-NAM and 1 *SpeedK...
Page 53: Overview Of Monitoring And Recovery
It describes some common monitoring tasks. It also refers you to other sections or manuals for more information about monitoring specific system components, events, applications, or processes. HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 3-1 on page 3-2...
Page 54: Functions Of Monitoring
Find performance problems that can affect the users of the system Make better use of existing resources Ensure that products such as HP NonStop SQL/MP, HP NonStop SQL/MX, HP NonStop Transaction Management Facility (TMF), and Pathway are available Prevent many problems and outages from occurring...
Page 55: Tools For Checking The Status Of System Hardware
Tools for Checking the Status of System Hardware Several tools are available to check the status of system components in an Integrity NonStop NS-series server. The most frequently used tools are the OSM Service Connection and the Subsystem Control Facility (SCF).
Page 56: Table 3-1. Monitoring System Components
ServerNet adapters in legacy NonStop S-series enclosures Modular I/O adapter module (IOAM) and subcomponents, including ServerNet switch boards, power supplies, and fans HP Integrity NonStop NS-Series Operations Guide —529869-005 Monitored Using These Tools See... OSM Service Using the OSM Service Connection...
Page 57 NS1000 system (which have no processor switches) 4-Port ServerNet Extender (4PSE) ServerNet fabrics: processor- to-processor and processor- to-IOMF2 communication HP Integrity NonStop NS-Series Operations Guide —529869-005 Monitored Using These Tools See... OSM Service Using the OSM Service Connection Connection...
Page 58: Additional Monitoring Tasks
General Tasks Monitor messages from system users Monitor operator messages Monitor key applications Monitor system processes HP Integrity NonStop NS-Series Operations Guide —529869-005 Monitored Using These Tools See... OSM Service Using the OSM Service Connection Connection page 3-7 SCF interface...
Page 59: Monitoring And Resolving Problems-An Approach
OSM is reporting no problems on the system, has turned yellow. The system icon in the tree pane is displaying a yellow arrow to indicate a problem within. HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 1-11 for examples of how the other OSM...
Page 60: Figure 3-1. Osm Management: System Icons Indicate Problems Within
(in the tree pane) indicates that there is an alarm on the object. To obtain information about the alarm: 1. Click to select the object displaying the red triangular and bell-shaped symbols. 2. Select the Alarms tab from the details pane. HP Integrity NonStop NS-Series Operations Guide —529869-005 3 -8...
Page 61: Figure 3-2. Expanding The Tree Pane To Locate The Source Of Problems
However, when a resource displays a yellow or red triangular object but no bell-shaped icon, it has no alarms but is reporting problem or degraded attribute values. HP Integrity NonStop NS-Series Operations Guide —529869-005 3 -9...
Page 62: Figure 3-3. Attributes Tab
3-4, open the Management window for that system and locate the problem as described in A Top-Down Approach on page 3-7. Figure 3-4. Using System Status Icons to Monitor Multiple Systems VST313.vsd HP Integrity NonStop NS-Series Operations Guide —529869-005 3- 10...
Page 63: Figure 3-5. Alarm Summary Dialog Box
(Figure 3-6) dialog boxes to quickly view all alarms and problem conditions that exist on your system. Figure 3-5. Alarm Summary Dialog Box VST314.vsd Figure 3-6. Problem Summary Dialog Box VST315.vsd HP Integrity NonStop NS-Series Operations Guide —529869-005 3- 11...
Page 64: Recovery Operations For Problems Detected By Osm
This subsystem-specific information appears in a separate manual for each subsystem. A partial list of these manuals appears in Appendix C, Related Reading. HP Integrity NonStop NS-Series Operations Guide —529869-005 Recovery— for information on using the 3- 12 Support and...
Page 65: Determining Device States
Some other examples of the SCF STATUS command are: -> STATUS LINE $LAM3 -> STATUS WS $LAM3.#WS1 -> STATUS WS $LAM3.* -> STATUS WINDOW $LAM3.#WS1.* -> STATUS WINDOW $LAM3.*, SEL STOPPED HP Integrity NonStop NS-Series Operations Guide —529869-005 Backup DeviceStatus 3,288 NOT READY Backup...
Page 66: Table 3-3. Scf Object States
SCF STATUS command can report. Table 3-3. SCF Object States (page 1 of 2) State Substate ABORTING DEFINED DIAGNOSING INITIALIZED HP Integrity NonStop NS-Series Operations Guide —529869-005 BPID attr1 attr2 attr3 … nn,nnn val1 val2 val3...
Page 67 UNKNOWN- REASON STOPPING SUSPENDED SUSPENDING UNKNOWN HP Integrity NonStop NS-Series Operations Guide —529869-005 Explanation The object is being serviced or used by a privileged process and is inaccessible to user processes. The object is reserved for exclusive testing. The object is logically accessible to user processes.
Page 68: Automating Routine System Monitoring
For an example of the output that is sent to your home terminal when you execute a command file such as SYSCHK, refer to elements of the system being monitored are up and running normally. HP Integrity NonStop NS-Series Operations Guide —529869-005 Example 3-2 into an EDIT file.
Page 69: Example 3-3. System Monitoring Output File
STORAGE - Status TAPE $TAPE0 LDev State SubState STARTED COMMENT THIS CHECKS THE SPOOLER PRINT DEVICES: SPOOLCOM DEV DEVICE $LINE1 $LINE2 $LINE3 $LASER HP Integrity NonStop NS-Series Operations Guide —529869-005 Mirror MirrorBackup Primary *STARTED STARTED Mirror MirrorBackup Primary *STARTED STARTED Mirror MirrorBackup...
Page 70 AuditDump Status: Master: State: enabled, Status: active, Process $X545, File: $TMF2.ZTMFAT.AA000042 BeginTrans Status: Enabled Catalog Status: Status: Up Processes Status: Dump Files: State: InProgress HP Integrity NonStop NS-Series Operations Guide —529869-005 State STARTED STARTED STARTED STARTED State STARTED STARTED STARTED...
Page 71 STOPPED TERMS PATHMON \COMM.$ZVPT -- STATE=RUNNING PATHCTL (OPEN) $OPER.VIEWPT.PATHCTL LOG1 SE (OPEN) LOG2 (CLOSED) REQNUM FILE PATHCOM $X0X7 $Z040 HP Integrity NonStop NS-Series Operations Guide —529869-005 FREEZE THAWED FROZEN PENDING PENDING PENDING SUSPENDED CPUS 0:1 PAID WAIT 1,254 3- 19...
Page 72: Using The Status Leds To Monitor The System
(top green) Drive Online (middle green) Drive Failure (bottom amber) Heartbeat Power HP Integrity NonStop NS-Series Operations Guide —529869-005 Table 3-4 lists some of the status light-emitting Color Function Green Lights when the disk drive is receiving power. Yellow or...
Page 73 Service LSU optics Power-on adapter connector LSU logic board Power-on Service HP Integrity NonStop NS-Series Operations Guide —529869-005 Color Function Amber Flashes when EMU is operational and performing locate. On when EMU is operational, but an enclosure fault exists. Off when EMU is operational, or power...
Page 74: Table 3-5. Related Reading For Monitoring
FRUs Using SCF, its commands and options, and device types and subtypes Monitoring clustered servers HP Integrity NonStop NS-Series Operations Guide —529869-005 Color Function Flashing Lights when power is on and Blade Ele- Green ment is available for normal operation.
Page 75: What Is The Event Management Service (Ems)?
To view EMS event messages for an Integrity NonStop server, use one of these tools: OSM Event Viewer EMSDIST ViewPoint Web ViewPoint HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 4-1 on page 4-1 on page 4-1 on page 4-2...
Page 76: Osm Event Viewer
For more information about monitoring EMS event messages, see the documentation Table 4-1. Table 4-1. Related Reading for Monitoring EMS Event Messages Task Viewing event logs HP Integrity NonStop NS-Series Operations Guide —529869-005 Launching OSM Applications Tool For information, see... EMSDIST Guardian User’s Guide...
Page 77: Types Of Processes
Examples of system processes include the memory manager, the monitor, and the I/O control processes. HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 5-1 on page 5-2...
Page 78: I/O Processes (Iops)
OSM server processes The $ZZLAN ServerNet LAN Systems Access (SLSA) subsystem manager process The $FCSMON fibre channel storage monitor For more information, refer to the SCF Reference Manual for the Kernel Subsystem. HP Integrity NonStop NS-Series Operations Guide —529869-005 5 -2...
Page 79: Monitoring Processes
$DSMSCM 0,344 220 P $Z1RM 1,80 $ZPP01 1,280 160 P HP Integrity NonStop NS-Series Operations Guide —529869-005 Program file 040 255,255 $SYSTEM.SYS14.NMEMMAN 051 255,255 $SYSTEM.SYS14.NMSNGERR 011 255,255 $SYSTEM.SYS14.OPCOLL 017 255,255 $SYSTEM.SYS14.TMFMON 251 255,255 $SYSTEM.SYS14.TMIOP 015 255,255 $SYSTEM.SYS14.NZNUP 015 255,255 $SYSTEM.SYS14.OCDIST 011 255,255 $SYSTEM.SYS14.OAUX...
Page 80: Monitoring Iops
Monitoring the Status of All Generic Processes To monitor the status of all generic processes controlled by $ZZKRN, at a TACL prompt: > SCF STATUS PROCESS $ZZKRN.#* HP Integrity NonStop NS-Series Operations Guide —529869-005 015 255,255 $SYSTEM.SYS14.LANMON 011 255,255 $SYSTEM.SYS14.TCPIP 001 255,255 $SYSTEM.SYS14.TELSERV 001 255,255 $SYSTEM.SYS14.LISTNER...
Page 81 TFDSHLP $ZTH07 STARTED TFDSHLP $ZTH08 STARTED TFDSHLP $ZTH09 STARTED TFDSHLP $ZTH10 STARTED TFDSHLP $ZTH11 STOPPED TFDSHLP $ZTH12 STOPPED HP Integrity NonStop NS-Series Operations Guide —529869-005 State Sub Primary Backup STOPPED None None 0 ,306 None 1 ,291 None 2 ,285...
Page 82: Recovery Operations For Processes
SCF Reference Manual for the Kernel Subsystem. For more information about IOPs, refer to the WAN Subsystem Configuration and Management Manual, the SWAN Concentrator and WAN Subsystem Troubleshooting Guide, and the Expand Configuration and Management Manual. HP Integrity NonStop NS-Series Operations Guide —529869-005 None None None...
Page 83: Communications Subsystems
The software that provides users of Integrity NonStop systems with access to a set of communications services is called a communications subsystem. Because connectivity is an important part of online transaction processing (OLTP), HP offers a variety of communications products that support a wide range of applications.
Page 84: Local Area Networks (Lans) And Wide Area Networks (Wans)
Multifunction I/O board (MFIOB) in the processor multifunction (PMF) customer- replaceable unit (CRU) and I/O multifunction (IOMF) CRU Token-Ring ServerNet adapter (TRSA) For further information, refer to the Introduction to Networking for NonStop NS-Series Servers. In addition to the adapters, the SLSA subsystem supports these objects:...
Page 85 LAN providers to connect to an FCSA or G4SA attached to an Integrity NonStop NS-series server are called LAN clients. For example, the WAN subsystem is a client of the SLSA subsystem because the SLSA subsystem provides the WAN subsystem access to the ServerNet wide area network (SWAN) concentrator through the LAN.
Page 86: Monitoring Communications Subsystems And Their Objects
> SCF STATUS ADAPTER adapter-name A listing similar to this example is sent to your home terminal: ->STATUS ADAPTER $ZZLAN.G11123 SLSA Status ADAPTER Name $ZZLAN.G11123 HP Integrity NonStop NS-Series Operations Guide —529869-005 Related Reading on page 2-5. State STARTED 6 -4 Objects on page 6-13.
Page 87 LAN. To monitor the status of a PIF: > SCF STATUS PIF pif-name A listing similar to this example is sent to your home terminal: ->STATUS PIF $ZZLAN.G11123.0 SLSA Status PIF Name $ZZLAN.G11123.0.A HP Integrity NonStop NS-Series Operations Guide —529869-005 State STARTED STARTED STARTED STARTED STARTED...
Page 88: Monitoring The Wan Subsystem
WAN Subsystem Configuration and Management Manual. Monitoring Status for a SWAN Concentrator To display the current status for a SWAN concentrator: > SCF STATUS ADAPTER $ZZWAN.#concentrator-name HP Integrity NonStop NS-Series Operations Guide —529869-005 State Trace Status STARTED...
Page 89 > SCF STATUS DEVICE $ZZWAN.#device-name The system displays a listing similar to: -> status DEVICE $zzwan.#IP01 WAN Manager STATUS DEVICE for DEVICE STATE ...STARTED LDEV number...173 PPIN...2, 13 HP Integrity NonStop NS-Series Operations Guide —529869-005 \TAHITI.$ZZWAN.#S01 \COMM.$ZZWAN.#SWAN1 \COMM.$ZZWAN.#SWAN2 \COWBOY.$ZZWAN.#IP01 BPIN...3, 11 6 -7...
Page 90 > SCF STATUS PROCESS $ZZWAN.#boot-process The system displays a listing similar to: -> status PROCESS $ZZWAN.#ZB017 WAN Manager STATUS PROCESS for PROCESS \ICEBAT.$ZZWAN.#ZB017 STATE:...STARTED PPIN...0 ,278 HP Integrity NonStop NS-Series Operations Guide —529869-005 \COMM.$ZZWAN.#5 ,264 Process traced.. NO \COMM.$ZZWAN.#4 ,264 Process traced..
Page 91: Monitoring The Nonstop Tcp/Ip Subsystem
Proto State Laddr TIME-WAIT 130.252.12.3 ftp-data TIME-WAIT 130.252.12.3 ftp-data ESTAB 130.252.12.3 ftp TIME-WAIT 130.252.12.3 smtp HP Integrity NonStop NS-Series Operations Guide —529869-005 : $SAT23A : $SAT23B BPID... ( 1. 98) Lport Faddr 130.252.12.152 11089 130.252.12.152 63105 130.252.12.152 57441 130.252.12.8 6 -9...
Page 92: Monitoring Line-Handler Process Status
> SCF STATUS LINE $line A listing similar to this example is sent to your home terminal: 1-> STATUS LINE $LHPLIN1 EXPAND Status LINE Name State $LHCS6S STARTED HP Integrity NonStop NS-Series Operations Guide —529869-005 RefCnt Status STARTED STARTED PPID BPID 1, 20...
Page 93 To display the status of all the Expand lines that are currently active on your system, enter this INFO PROCESS command for the Expand manager process $NCP: -> INFO PROCESS $NCP, LINESET HP Integrity NonStop NS-Series Operations Guide —529869-005 Path LDEV... Clip Status... UNLOADED...
Page 94: Tracing A Communications Line
For information about PTrace, refer to the PTrace Reference Manual. For information about configuring a trace by using the SCF TRACE command, refer to the configuration and management manual for the communications subsystem you want to trace. HP Integrity NonStop NS-Series Operations Guide —529869-005 $NCP , LINESET (116) #LINESETS=35 TIME:...
Page 95: Recovery Operations For Communications Subsystems
WAN subsystem and SWAN concentrator are described in the WANMGR and TRAPMUX sections of the Operator Messages Manual, respectively. HP provides a comprehensive library of troubleshooting guides for the communications subsystems. Attempt to analyze the problems and restart the...
Page 96 HP Integrity NonStop NS-Series Operations Guide —529869-005 Refer to... WAN Subsystem Configuration and Management Manual Asynchronous Terminals and Printer Processes Configuration and Management Manual ATM Adapter Installation and Support Guide ATM Configuration and Management Manual...
Page 97: Servernet Communications Network
Use this section to learn about monitoring and performing recovery operations for the internal and external ServerNet fabrics, and to understand how and when an Integrity NonStop NS-series system can be connected to legacy NonStop S-series I/O enclosures. Notes. Integrity NonStop NS16000 systems support connectivity to NonStop S-series I/O enclosures, Integrity NonStop NS14000 and NS1000 systems do not.
Page 98: Figure 7-1. Integrity Nonstop Ns16000 System
LSUs, p-switches, and IOAMs, enabling an Integrity NonStop system to be connected to legacy NonStop S-series enclosures. Figure 7-1 shows a logical representation of a complete system with the X and Y ServerNet fabrics. Figure 7-1. Integrity NonStop NS16000 System HP Integrity NonStop NS-Series Operations Guide —529869-005 7 -2...
Page 99: Figure 7-2. Integrity Nonstop Ns14000 System With Ioam Enclosure
Connections to Maintenance Switch IOAM Enclosure S T Q R S T Q R HP Integrity NonStop NS-Series Operations Guide —529869-005 Connection to 6780 ServerNet Cluster Switch Enclosure 0 1 2 3 4 5 6 7 8 Blade Element B...
Page 100: System I/O Servernet Connections
The ServerNet fabrics provide the communication paths used for interprocessor messages, for communication between processors and I/O devices, and (in the case of HP Integrity NonStop NS-Series Operations Guide —529869-005 shows the connections to the PICs in a fully populated...
Page 101: Monitoring The Servernet Fabrics Using Osm
Instead, ServerNet connectivity is provided through 4PSEs located in the IOAMs. For more information on monitoring and recovery for external fabrics, see the appropriate ServerNet cluster manual for your particular ServerNet cluster configuration and hardware. HP Integrity NonStop NS-Series Operations Guide —529869-005 7 -5...
Page 102: Monitoring The Servernet Fabrics Using Scf
The status from processors 0 and 1 to processors 2 through 15 is displayed as unavailable (UNA) in both fabrics. The status from processors 2 through 15 is displayed as down. HP Integrity NonStop NS-Series Operations Guide —529869-005 7 -6...
Page 103 TO column is down. For a processor that does exist on your system, this status is abnormal. UNA overrides all other states. HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 7-7. on page 7-7.
Page 104: Related Reading
Messages Manual. Related Reading For more information about the interconnections between Integrity NonStop systems and NonStop S-series systems, see the Integrity NonStop NS-Series Planning Guide. For more information about the ServerNet fabrics, see the SCF Reference Manual for the Kernel Subsystem.
Page 105: When To Use This Section
Versatile I/O (VIO) Manual NonStop NS14000 (or NS1000) Planning Guide NonStop NS14000 (or NS1000) Hardware Installation Manual OSM Service Connection User’s Guide HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 8-1 on page 8-2 on page 8-2 on page 8-2...
Page 106: I/O Adapters And Modules
(4PSE)). There are two IOAMs in an IOAM enclosure, so a total of 10 G4SAs can be installed in an enclosure. Although the G4SA supersedes the HP Integrity NonStop NS-Series Operations Guide —529869-005 4-Port ServerNet Extender (4PSE)). The form factor and...
Page 107: Port Servernet Extender (4Pse)
LANs. Monitoring the 4PSEs Monitoring I/O Adapters and Modules Use the Subsystem Control Facility (SCF) or the OSM Service Connection to monitor the FCSAs, G4SAs, and ServerNet/DAs. HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 8-7. 8 -3...
Page 108: Monitoring The Fcsas
State is defined by the NonStop OS. Defined Device State: Performance is degraded. Degraded Device State: A diagnostic test is running on the component. Diagnose HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 3-7. Table 8-1 lists the possible states for the FCSA. 8 -4...
Page 109: Monitoring The G4Sas
For example, to monitor G4SAs using SCF: > SCF STATUS ADAPTER $ZZLAN.G1123 The LAN Configuration and Management Manual provides reference details and examples for using the SCF INFO and SCF STATUS commands. HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 3-7. 8 -5...
Page 110 The component is operational. Enabled Enabled State: A problem was detected. The component might be functioning below Fault standard or not responding. Inspect the component. HP Integrity NonStop NS-Series Operations Guide —529869-005 Table 8-2 lists the possible states for the G4SA. 8 -6...
Page 111: Monitoring The 4Pses
SLSA and STO sections of the Operator Messages Manual, respectively. HP provides a comprehensive library of troubleshooting guides for the communications subsystems. Attempt to analyze the problems and restart the process or object using the commands described in the appropriate manual listed Related Reading object, contact your service provider.
Page 112: Table 8-3. Related Reading For I/O Adapters And Modules
Monitoring and recovery information for the ServerNet/DA General information on the IOAM HP Integrity NonStop NS-Series Operations Guide —529869-005 Refer to... Fibre Channel ServerNet Adapter Installation and Support Guide SCF Reference Manual for the Storage Subsystem OSM Service Connection User’s Guide...
Page 113: When To Use This Section
9-22 When to Use This Section Use this section to monitor processors and to perform recovery operations such as processor dumps. HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 9-1 on page 9-2 on page 9-4 on page 9-7...
Page 114: Overview Of The Nonstop Blade Complex
Figure 9-1 is an overview of the modular NSAA and shows one NonStop Blade Complex with four processors, the I/O hardware and the ServerNet fabrics. HP Integrity NonStop NS-Series Operations Guide —529869-005 NonStop System Architectures Differences Between Integrity NonStop 9 -2...
Page 115: Figure 9-1. Modular Nsaa With One Nonstop Blade Complex And Four Processors
IOMF2s (represented by S-Series I/O blocks in the diagram). Integrity NonStop NS14000 systems do not have p-switches and cannot be connected to legacy NonStop S-series I/O enclosures. For more information, see NonStop NS14000 ServerNet Connectivity HP Integrity NonStop NS-Series Operations Guide —529869-005 Modular X ServerNet Y ServerNet...
Page 116: Monitoring And Maintaining Processors
Sends halt information message to the EMS collector. If configured in OSM, a dial-out message is sent to HP Global Support to notify them of the halt. For more information on configuring and using TFDS, see the Tandem Failure Data System (TFDS) Manual.
Page 117: Monitoring Processor Status Using The Osm Low-Level Link
Figure 9-2. Processor Status Display Monitoring Processor Status Using the OSM Service Connection For Integrity NonStop NS-series systems, the OSM Service Connection displays processor-related components under Processor Complex objects in the tree pane. There can be up to four Processor Complex objects per NS-series system, for a total of 16 processors.
Page 118: Figure 9-3. Osm Representation Of Processor Complex
If a problem exists on a logical processor, the Halt Flag attribute has a value of true, and a Halt Code attribute value is displayed, refer to the Processor Halt Codes Manual. HP Integrity NonStop NS-Series Operations Guide —529869-005 9 -6 Connection...
Page 119: Monitoring Processor Performance Using Viewsys
An unexpected event such as a deadlock (two or more processors waiting for each other) might have occurred. In some cases, the entire system might hang, or be unresponsive. HP Integrity NonStop NS-Series Operations Guide —529869-005 ViewSys on page B-6.
Page 120: Processor Halts
Recovery actions might call for: Trying the Recovery Operations for Processors Contacting your service provider. HP Integrity NonStop NS-Series Operations Guide —529869-005 nnnnnn on page 9-9. 9 -8...
Page 121: Recovery Operations For Processors
Recovery Recovery Operations for Processors The architecture of Integrity NonStop NS-series servers offers recovery options not available in NonStop S-series. Because a logical processor has a physical processor element (PE) in each of up to three NonStop Blade Elements, in some cases, you no longer have to choose between taking the time to dump entire processors and skipping the dump to reload the system as quickly as possible.
Page 122: Halting One Or More Processors
PE while normal operations resume on the reloaded PEs within that logical processor. See the HP Integrity NonStop NS-Series Operations Guide —529869-005 Dumping a Processor to Disk that you might be directed to use.
Page 123 RELOAD [ / run-option [ , run-option ] ... / ] cpu-set [; cpu-set ] ... run-option is any of the options described in the RUN[D|V] Command, in the HP NonStop TACL Reference Manual. cpu-set is a set of processors (and options) to be reloaded. Specify cpu-set as: { cpu-range } [, option, option, ...
Page 124 $SYSTEM where the operating system image (sysnn.osdir) to be used for reloading the processor is located. Depending on your requirements, this specification could take the form of $volume or $volume.sysnn.osdir or sysnn.osdir or osdir. HP Integrity NonStop NS-Series Operations Guide —529869-005 9- 12...
Page 125 4. Click OK to the dismiss the confirmation dialog box. 5. In the Logical Processor Reload Parameters dialog box, select the appropriate options. See OSM online help for information about the options. 6. Click OK. HP Integrity NonStop NS-Series Operations Guide —529869-005 9- 13...
Page 126: Recovery Operations For A System Hang
Blade Element to dump later. For more information, see Dumping a Processor to Disk 4. Disabling System Freeze (see on page 9-15). HP Integrity NonStop NS-Series Operations Guide —529869-005 Enabling/Disabling Processor and System Freeze on page 9-15. on page 15-11. You can omit one Blade Element on page 9-15.
Page 127: Enabling/Disabling Processor And System Freeze
Status dialog box, each processor should now display an “F” appears next to its name Dumping a Processor to Disk Dump options for NonStop NS-series servers are different than for NonStop S-series servers. While dumping to tape is not option for NS-series, there are many new options for dumping an entire processor or just the processor element (PE) needed.
Page 128 Recovery For automatic dumping and reloading of halted processors, use the HP Tandem Failure Data System (TFDS). To dump automatically, TFDS must be configured on the system before the halt occurs. However, you can also bring up TFDS following a halt and use the TFDSCOM command ANALYZE CPU to obtain information about the failure.
Page 129: Before You Begin
[, ONLINE | PARALLEL] filename is the name of the disk file to which the dump is to be written. HP Integrity NonStop NS-Series Operations Guide —529869-005 dumpfile on page 9-15 for how they might be used for some 9- 17...
Page 130 PEs in that logical processor are reloaded and continue normal operations. You may use either PARALLEL or ONLINE but not both. For more information, see the HP NonStop TACL Reference Manual. 3. Monitor the dump to make sure that it finishes successfully: a.
Page 131: Backing Up A Processor Dump To Tape
Submitting Tapes of Processor Dumps Submitting Tapes of Configuration and Operations Files Additional Information Required by Your Service Provider HP Integrity NonStop NS-Series Operations Guide —529869-005 Dumping a Processor to Disk Recovery. on page 9-19.
Page 132: Table 9-1. Other Files To Submit To Your Service Provider
>BACKUP $tape, (CPU0,$SYSTEM.SYS00.CONFTEXT,& $SYSTEM.SYS00.CONFLIST,$SYSTEM.ZSYSCONF.CONFIG,& $SYSTEM.ZLOG00.*,$SYSTEM.ZSERVICE.*),LISTALL,OPEN,VERIFYREEL For more information on the BACKUP command and options, see the Guardian Disk and Tape Utilities Reference Manual. HP Integrity NonStop NS-Series Operations Guide —529869-005 Description System configuration database System configuration file System generation program output file...
Page 133: Table 9-2. Additional Processor Dump Information For Your Service Provider
Any particular circumstances that you think contributed to the problem. A brief description of the problem in an EDIT file and a short program that duplicates or illustrates the problem (if possible) would be helpful. Any OSM status messages reported. HP Integrity NonStop NS-Series Operations Guide —529869-005 __________________________________________ __________________________________________ __________________________________________...
Page 134: Table 9-3. Related Reading For Monitoring And Recovery Operations On Processors
Monitoring or recovery operations on processors Replacing a memory unit Monitoring processor performance Recovery operations for processor halt HP Integrity NonStop NS-Series Operations Guide —529869-005 Table 9-3. Tool TACL Guardian User’s Guide TACL Reference Manual OSM online help OSM Service Connection User’s Guide...
Page 135: When To Use This Section
When to Use This Section Use this section to monitor M8xxx Fibre Channel and internal SCSI disk drives, and to recover from common disk problems. HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 10-1 on page 10-2 on page 10-2...
Page 136: Overview Of Disk Drives
Overview of Disk Drives The Integrity NonStop NS-series server supports three types of disk drives: Internal SCSI Disk Drives M8xxx Fibre Channel Disk Drives Enterprise Storage System (ESS) Disks Internal SCSI Disk Drives Internal SCSI disk drives are installed in NonStop S-series I/O enclosures.
Page 137: M8Xxx Fibre Channel Disk Drives
M8xxx Fibre Channel disk drives are installed in disk drive enclosures. A single disk drive is shown: Fibre Channel disk drives are field-replaceable units (FRUs). Any physical action on a FRU, including installation and replacement, must be performed only by a qualified HP service provider. For information about...
Page 138: Monitoring Disk Drives
Learn possible values of primary and backup path state attributes for disk drives and disk paths HP Integrity NonStop NS-Series Operations Guide —529869-005 Appendix B, Tools and Utilities for Operations Section 4, Monitoring EMS Event Messages Monitoring Disk Drives With OSM...
Page 139: Monitoring Disk Drives With Scf
STARTED STORAGE - Status DISK \COMM.$P1D02 LDev Primary Backup *STARTED STARTED STORAGE - Status DISK \COMM.$P1D03 LDev Primary Backup *STARTED STARTED HP Integrity NonStop NS-Series Operations Guide —529869-005 Mirror MirrorBackup *STARTED STARTED Mirror MirrorBackup *STARTED STARTED Mirror MirrorBackup *STARTED STARTED...
Page 140 To display the status of the mirror disk of the volume $DATA02: -> STATUS $DATA02-M 47-> STATUS DISK $DATA02-M STORAGE - Status DISK \SHARK.$DATA02-M LDev Path PathStatus MIRROR INACTIVE HP Integrity NonStop NS-Series Operations Guide —529869-005 State Substate STOPPED HARDDOWN STOPPED HARDDOWN STOPPED HARDDOWN...
Page 141 STORAGE - Status VIRTUAL DISK \COMM.$ZIMBU LDev State Primary STARTED 9,28 STORAGE - Status DISK \COMM.$VIRCFG LDev Primary Backup *STARTED STARTED HP Integrity NonStop NS-Series Operations Guide —529869-005 Mirror MirrorBackup *STARTED STARTED Backup Type Subtype 8,53 Backup Type Subtype 9,56...
Page 142 Current SCF substate of the disk path Primary PID Primary processor number and process identification number (PIN) of the specified device Backup PID Backup processor number and PIN of the specified device HP Integrity NonStop NS-Series Operations Guide —529869-005 State SubState STARTED STARTED STARTED STARTED Device Subtype...
Page 143: Monitoring The State Of Disk Drives
To check file size: > FUP INFO filename, DETAIL A report similar to this one is sent to your home terminal: HP Integrity NonStop NS-Series Operations Guide —529869-005 Description This path of this disk drive has a state other than Up.
Page 144: Monitoring Disk Configuration And Performance
For information about Checking configuration information for disk devices Monitoring disk block and cache statistics Examining system performance data with Measure HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 10-15. SCF Reference Manual for the Storage Subsystem Measure User’s Guide...
Page 145: Identifying Disk Drive Problems
Defective tracks or sectors M8xxx Fibre Channel Disk Drives The most common disk problems on an Integrity NonStop NS-series server are intm- errors-exceeded and slow-IOs-threshold-exceeded errors on the Fibre Channel loop. Such errors are often normal. However, if they cause problems on a Fibre Channel loop, power the affected disk down and up again.
Page 146: Table 10-3. Common Recovery Operations For Disk Drives
For information on reinitializing the disk drive, see the SCF Reference Manual for the Storage Subsystem. Disks come formatted from HP. No disk format utility is available. Return any disk that requires formatting to HP. HP Integrity NonStop NS-Series Operations Guide —529869-005 on page B-2.
Page 147 For how to create an alternate disk system disk, see the Integrity NonStop NS-Series Planning Guide. For internal SCSI disk drives: if there is no alternate system disk and you cannot load from the CONFBASE file, you might be able to...
Page 148: Recovery Operations For A Down Disk Or Down Disk Path
-> START DISK $volume If the disk does not start, the disk might need replacement. If neither half of a mirrored volume starts, the database might need recovery. Contact your service provider. HP Integrity NonStop NS-Series Operations Guide —529869-005 Status State...
Page 149: Recovery Operations For A Nearly Full Database File
SCF commands used in this section Utilities such as: DCOM DSAP BACKUP RESTORE Other operations procedures involving disk drives HP Integrity NonStop NS-Series Operations Guide —529869-005 SCF Reference Manual for the Storage Subsystem Guardian Disk and Tape Utilities Reference Manual Guardian User’s Guide 10 -15...
Page 150 Disk Drives: Monitoring and Recovery Related Reading HP Integrity NonStop NS-Series Operations Guide —529869-005 10 -16...
Page 151: Overview Of Tape Drives
When to Use This Section This section provides an overview of operating, monitoring, and recovery operations for tape drives attached to Integrity NonStop NS-series servers. Overview of Tape Drives A new generation of multimode fibre channel (MMF) peripherals is supported on Integrity NonStop systems.
Page 152: Monitoring Tape Drives
For further information, refer to the document on Integrity NonStop NS-Series Supported Hardware and the NonStop NS16000 Hardware Installation Manual. Monitoring Tape Drives This section describes the various methods of tape drives, which include: OSM Service Connection Use MEDIACOM to monitor the use of tape drives and to write tape labels.
Page 153: Figure 11-1. Osm: Monitoring Tape Drives Connected To An Fcsa
Alarms. Perform actions on one or more tape drives (as described in Using the OSM Service Connection HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 1-12 for the replacement procedure. on page 11-8) 11- 3 VST316.vsd...
Page 154: Figure 11-2. Osm: Monitoring Tape Drives Connected To An Iomf2
IOMF2-connected tape drive uses storage routers, those objects appear under that tape drive object in the OSM tree pane hierarchy; however, fibre channel routers appear under the Monitored Service LAN Devices object (after being configured in OSM). HP Integrity NonStop NS-Series Operations Guide —529869-005 11- 4...
Page 155: Monitoring Tape Drive Status With Scf
> SCF STATUS TAPE $TAPE0 A listing such as this one is sent to your home terminal: STORAGE - Status TAPE \MINDEN.$TAPE0 LDev State Primary STARTED 1,289 HP Integrity NonStop NS-Series Operations Guide —529869-005 Backup DeviceStatus 0,279 NOT READY Backup DeviceStatus 0,278...
Page 156: Monitoring Tape Drive Status With Mediacom
A listing such as this one is sent to your home terminal: MEDIACOM - T6028D42 (18DEC98) Drive Tape Drive Status ----------- ----- $TAPE0 FREE 1 tape drive returned. HP Integrity NonStop NS-Series Operations Guide —529869-005 Tape Tape Label Name Status Type ----- ------ --------...
Page 157: Monitoring The Status Of Labeled-Tape Operations
A tape continues to spin beyond the load point. No error Every time a tape is mounted, it is unloaded. HP Integrity NonStop NS-Series Operations Guide —529869-005 Possible Causes An attempted operation was not allowed. An unexpired labeled tape was used.
Page 158: Recovery Operations For Tape Drives
(using the Ctrl key to select multiple tape drives). 4. From the Action drop-down menu, select the desired action. 5. Click Perform Action. HP Integrity NonStop NS-Series Operations Guide —529869-005 11-1, you might use the Start action to bring up the selected 11- 8...
Page 159: Recovery Operations Using Scf
Configuring tape drives Starting and stopping tape drives Using the MEDIACOM utility HP Integrity NonStop NS-Series Operations Guide —529869-005 Description Causes the backup processor of a tape drive to become the primary processor and the primary processor of the drive to become the backup processor.
Page 160 Virtual tape server Virtual tape server Virtual tape server HP Integrity NonStop NS-Series Operations Guide —529869-005 Refer to... Guardian Disk and Tape Utilities Reference Manual Guardian Disk and Tape Utilities Reference Manual Guardian Disk and Tape Utilities Reference Manual...
Page 161: Overview Of Printers And Terminals
An asynchronous connection provided by the ServerNet wide area network (SWAN) concentrator for either a terminal or a printer A LAN connection provided by an adapter for a printer HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 12-1 on page 12-1...
Page 162: Monitoring Printer And Collector Process Status
90 percent full. To check their status: > SPOOLCOM COLLECT A listing similar to this output is sent to your home terminal: COLLECT STATE FLAGS ACTIVE ACTIVE ACTIVE HP Integrity NonStop NS-Series Operations Guide —529869-005 STATE WAITING WAITING WAITING WAITING STATE FLAGS WAITING...
Page 163: Recovery Operations For Printers And Terminals
WAN Subsystem Configuration and Management Manual Asynchronous Terminals and Printer Processes Configuration and Management Manual For information about the spooler and SPOOLCOM: Guardian User’s Guide Spooler Utilities Reference Manual HP Integrity NonStop NS-Series Operations Guide —529869-005 Related Reading on page 12-3. 12- 3...
Page 164 Printers and Terminals: Monitoring and Recovery Related Reading HP Integrity NonStop NS-Series Operations Guide —529869-005 12- 4...
Page 165: Monitoring Tmf
13-6 When to Use This Section This section explains how to monitor the status of the HP NonStop Transaction Management Facility (TMF) and Pathway transaction processing applications. For other applications, such as SQL/MP or SQL/MX, see the appropriate documentation.
Page 166: Monitoring The Status Of Tmf
TMF transactions. Audited requests are allowed for data volumes in this state only where transaction processing is enabled within the subsystem. HP Integrity NonStop NS-Series Operations Guide —529869-005 TMF States 13- 2 on page 13-3.
Page 167: Table 13-1. Tmf States
The TMF subsystem is starting and is in one of these conditions: Services Waiting for Network Transactions to be Resolved Data Volumes Running Backout Started The TMF subsystem has started. HP Integrity NonStop NS-Series Operations Guide —529869-005 State Started Started Recovering Recovering Started Started Recovering The subsystem is starting audit-trail service and other services.
Page 168: Monitoring The Status Of Pathway
$Y290: PATHCOM - T9153D20 - (01JUN93) COPYRIGHT TANDEM COMPUTERS INCORPORATED 1980 - 1985, 1987 - 1992 = STATUS PATHWAY HP Integrity NonStop NS-Series Operations Guide —529869-005 The subsystem is waiting for all transactions to be finished. The subsystem is stopping data volumes.
Page 169: Pathmon States
The REQNUM column contains the PATHMON internal identifiers of application requesters that are currently running in this environment. The FILE column identifies the type of requester. HP Integrity NonStop NS-Series Operations Guide —529869-005 STOPPED THAWED FROZEN...
Page 170: Related Reading
The request is waiting for a RUN PROGRAM to finish. Related Reading For more information about Pathway or interpreting displays, refer to: TS/MP System Management Manual TMF Operations and Recovery Guide TMF Planning and Configuration Guide TMF Reference Manual HP Integrity NonStop NS-Series Operations Guide —529869-005 13- 6...
Page 171 Power Failure Recovery Procedure to Recover From a Power Failure Setting System Time Related Reading on page 14-5 HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 14-2 on page 14-2 on page 14-3 on page 14-3 on page 14-4...
Page 172: System Response To Power Failures
UPS is available. If AC power to a NonStop NS-series server is lost, the system will shut down after a preset time as long as UPS power is available. If the system shuts down, it will be necessary to restart the system manually when AC power is restored.
Page 173: Ess Cabinets
Ensure that the system is set for the proper ride-through time. The default powerfail delay time for NS-series systems that are configured with rack-mounted UPSs is 30 seconds. Contact HP Expert Services for the optimum ride-through time for your system.
Page 174: Monitor Power Supplies
I/O enclosures require charging every six months. Power Failure Recovery After a power failure, if AC power is restored to a NonStop NS-series server while the batteries are still holding up the system, it will not be necessary to restart the system.
Page 175: Procedure To Recover From A Power Failure
Related Reading For more information about preparing for and recovering from power failures: The effect of power failures on NonStop NS-series servers, see the NonStop NS-Series Planning Guide. The ride-through time, see the SCF Reference Manual for the Kernel Subsystem.
Page 176 Power Failures: Preparation and Recovery Related Reading HP Integrity NonStop NS-Series Operations Guide —529869-005 14- 6...
Page 177 Amber LED on a Component Remains Lit After the POST Finishes Components Fail When Testing the Power Recovering From a System Load Failure Getting a Corrupt System Configuration File Analyzed HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 15-2 on page 15-2 on page 15-5...
Page 178: Powering On A System
Powering On the System From a Low Power State Powering On the System From a No Power State HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 15-21 on page 15-22 on page 15-22...
Page 179: Powering On The System From A Low Power State
(MEs) in each p-switch or IOAM enclosure, or the integrated maintenance entities (IMEs) in each VIO enclosure*: a. From the Log On to HP OSM Low-Level Link dialog box, select Logon with Host Name or IP Address. b. Enter the IP address of:...
Page 180 Locate the other circuit breaker that controls the other half of the power cords. Switch this breaker off. g. Check that all components are still operating. h. Switch this breaker back on. HP Integrity NonStop NS-Series Operations Guide —529869-005 15- 4 on page 3-20.
Page 181: Starting A System
System Load to a Specific Processor Normal System Load Normally, you initiate the system load as described in page 15-9. When you choose this method: HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 15-19. Starting a System on page 15-6.
Page 182 15-11. System Load Disks An Integrity NonStop NS-series system can contain multiple system disk pairs in different locations. Use the System Load dialog box to select which system disk to load from. You select the system disk from the Configuration drop-down menu. The system load disk you choose must be in the configured location, properly configured as a system disk, and contain the software configuration that you want to load.
Page 183: Table 15-1. System Load Paths In Order Of Use
Table 15-1. System Load Paths in Order of Use Load Path Description Primary Primary Backup Backup Mirror HP Integrity NonStop NS-Series Operations Guide —529869-005 IOAM FCSA Module Slot Table 15-1 describes each load path in order of use. on page 15-18.
Page 184: Configuration File
For more information about when to use CONFSAVE or CONFBASE, see From a System Load Failure HP Integrity NonStop NS-Series Operations Guide —529869-005 Data Travels $SYSTEM-M $SYSTEM-M...
Page 185: Starting Other System Components
Starting Other System Components HP recommends that you bring your system up in stages, verifying each stage, to facilitate recovery if any step fails. When the system starts, many individual devices, processes, applications, and communications lines start automatically, but others might need to be started using start up files.
Page 186: Figure 15-1. System Load Dialog Box
CIIN disabled check box is cleared so that the commands in the CIIN file execute. 9. To make changes to the load paths, double-click on a row in the Path window. 10. Click Start system. HP Integrity NonStop NS-Series Operations Guide —529869-005 15 -10...
Page 187: Performing A System Load From A Specific Processor
From the Select Blade Element drop-down menu in the Processor Element Dump Settings field, select the Blade Element. HP Integrity NonStop NS-Series Operations Guide —529869-005 Recovery. To perform a system load into a specified Configuration File on page 15-8.
Page 188: Reloading Processors
PE for that Blade Element before reintegrating it into the running processor. To reload a single processor, see Monitoring and Recovery. HP Integrity NonStop NS-Series Operations Guide —529869-005 Section 9, Processors and Components: Monitoring on page 15-12 on page 15-12 Recovery.
Page 189: Figure 15-2. Logical Processor Reload Parameters
8. Check that the reload initiated successfully. From the Low-Level Link, the Processor Status dialog box shows the status for the processor as “Executing NonStop OS.” Figure 15-2. Logical Processor Reload Parameters HP Integrity NonStop NS-Series Operations Guide —529869-005 Figure 15-2 15 -13...
Page 190: Minimizing The Frequency Of Planned Outages
Anticipating and Planning for Change Anticipating and planning for change is a key requirement for maintaining an enterprise-level, 24 x 7 operation. To avoid taking a NonStop NS-series system down unnecessarily: Evaluate system performance and growth—Track system usage and anticipate system capacity and performance requirements as new applications are introduced.
Page 191 5. Identify and stop any remaining processes that should be stopped individually: a. Use the TACL PPD and STATUS commands to help you identify running processes. b. Use the TACL STOP command to stop running processes. HP Integrity NonStop NS-Series Operations Guide —529869-005 15 -15...
Page 192: Stopping The System
CONTROL DISK, REFRESH command: > SCF CONTROL DISK $*,REFRESH 9. If the system is a member of a ServerNet cluster, HP recommends that you first remove the system from the cluster. To remove the system from the cluster, refer to the ServerNet Cluster 6780 Operations Guide (for 6780 switches) or the ServerNet Cluster Manual (for 6770 switches).
Page 193: Powering Off A System
To power off the system using SCF, log on to an available TACL command interpreter as the super ID (255,255) and issue the SCF power-off command: > SCF CONTROL SUBSYS $ZZKRN, SHUTDOWN HP Integrity NonStop NS-Series Operations Guide —529869-005 Stopping Application, Devices, and Processes on page 15-17...
Page 194: Emergency Power-Off Procedure
Emergency Power-Off Procedure If possible, HP recommends that the system be in a low power state before you remove power to the system. However, in emergency situations, you might need to quickly remove AC power from a system. Sites equipped with an emergency power-off (EPO) switch can use it to remove AC power from your entire system.
Page 195: System Does Not Appear To Be Powered On
A power cord is defective. A component power supply is defective. A fuse is defective. The UPS, if installed, is not fully charged. HP Integrity NonStop NS-Series Operations Guide —529869-005 15 -19...
Page 196: Recovering From A System Load Failure
11. After you load a system from a saved version (CONFxxyy) of the system configuration database file or the CONFBASE, verify that no pending changes to system attributes appear. From a TACL prompt: INFO SUBSYS $ZZKRN HP Integrity NonStop NS-Series Operations Guide —529869-005 Configuration File Starting a System on page 15-5. In the...
Page 197: Getting A Corrupt System Configuration File Analyzed
Components: Monitoring and contact your service provider. 7. If you still cannot reload the processor or processors, try a hard reset of the processor. HP Integrity NonStop NS-Series Operations Guide —529869-005 Configuration File Dumping a Processor to Section 9, Processors and Recovery.
Page 198: Exiting The Osm Low-Level Link
TACL prompt in one OutsideView window, you can check the other OutsideView window (see To open startup event stream windows and startup TACL windows using Outside View: HP Integrity NonStop NS-Series Operations Guide —529869-005 VST813.vsd TIF719 Figure 15-4).
Page 199 TACL prompt appears in the startup TACL window. Consult the OSM Event Viewer for any important system startup messages logged to the EMS log that you might have missed while opening the terminal-emulation windows. HP Integrity NonStop NS-Series Operations Guide —529869-005 15 -23 Windows...
Page 200: Table 15-2. Related Reading For Starting And Stopping A System
Starting up and shutting down Starting and shutting down the Pathway environment Draining the spooler HP Integrity NonStop NS-Series Operations Guide —529869-005 Table Refer to SCF Reference Manual for H-Series RVUs provides an overall reference for SCF, as well as information on customizing your configuration using command files.
Page 201 TCP/IP Stack Configuration and Startup File CP6100 Lines Startup File ATP6100 Lines Startup File X.25 Lines Startup File Printer Line Startup File HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 16-2 on page 16-2 on page 16-3 on page 16-3...
Page 202: Automating System Startup And Shutdown
Spooler, Pathway, and Expand lines, and creating startup and shutdown files. This section is about creating startup and shutdown files without the use of MCS. For more information about MCS, see the Integrity NonStop NS-Series Hardware Installation Manual.
Page 203: Shutdown
Processes That Represent the System Console On Integrity NonStop NS-series servers, the system console is a pair of windows on a LAN-connected system console. It is represented by the processes $YMIOP.#CLCI and $YMIOP.#CNSL, and the home terminal is represented by the $ZHOME process pair.
Page 204: Zhome
Generic processes started by the $ZPM persistence manager inherit $YMIOP.#CLCI as the HOMETERM, INFILE, and OUTFILE unless these attributes are changed in the configuration record for the generic process. HP recommends that you configure most NonStop Kernel and system-level generic processes to use $ZHOME for the HOMETERM and OUTFILE.
Page 205: Ciin File
HP does not warrant, guarantee, or make any representations regarding the use or the results of the use of any examples or sample programs in any documentation. You must verify the applicability of any example or sample program before placing the software into production use.
Page 206: Establishing A Ciin File
DSM/SCM automatically copies the CIIN file from the initial location into each SYSnn you create. Note. The CIIN file must be owned by a member of the super-group (255,n). HP recommends that you specify “N” for the read access portion of the file security attribute (RWEP) to allow the file to be read by any user on the network.
Page 207: If A Ciin File Is Not Specified Or Enabled In Osm
Caution. Situation 5 presents a security issue: the initial TACL process is left logged on to the super ID (255,255). You must either immediately continue with the system startup process (as described in the Results column), log on to another user ID, or log off. HP Integrity NonStop NS-Series Operations Guide —529869-005 CIIN Option...
Page 208: Example Ciin Files
Comment -- process creates displays a prompt and attempts to read from Comment -- $YMIOP.#CLCI, blocking other processes from writing to this Comment -- device. SCF /NOWAIT, OUT/ START PROCESS $ZZKRN.#CLCI-TACL HP Integrity NonStop NS-Series Operations Guide —529869-005 16- 8...
Page 209: Writing Efficient Startup And Shutdown Command Files
Therefore, you should balance the time it takes to update configuration files against the savings in startup or shutdown time. Use single-line commands instead of multiple-line commands. Multiple-line commands in a command file increase execution time. HP Integrity NonStop NS-Series Operations Guide —529869-005 16- 9 Files...
Page 210: Avoid Manual Intervention
When using the technique shown in this command file, make sure to spread the process workload across all available processors. If there are too many processes to start in processors 0 and 1, queuing and memory-contention problems can result. HP Integrity NonStop NS-Series Operations Guide —529869-005 16 -10...
Page 211: Investigate Product-Specific Techniques
SCF Reference Manual for the Kernel Subsystem. Tips for Startup Files HP recommends that you specify “N” for the read access portion of the file security attribute (RWEP) for your startup files to allow the files to be read by any user on the network.
Page 212: Startup File Examples
You can implement the system startup sequence with a collection of startup files, each with a specific purpose. HP recommends that you invoke the startup files in this order: 1. Startup file for the system, to be invoked after the CIIN file is invoked 2.
Page 213 SCF / IN $SYSTEM.STARTUP.STRTLP, OUT $ZHOME / comment -- Start the Expand-over-IP line to \Case2 SCF / IN $SYSTEM.STARTUP.IP2CASE2, OUT $ZHOME / comment -- Start the direct-connect line SCF / IN $SYSTEM.STARTUP.STRTLH, OUT $ZHOME / HP Integrity NonStop NS-Series Operations Guide —529869-005 16 -13...
Page 214: Spooler Warm-Start File
The NonStop TCP/IPv6 subsystems participate in the system configuration database (however, not with the initial configuration database that is shipped with a new system). TCP/IP Configuration and Management Manual TCP/IPv6 Configuration and Management Manual HP Integrity NonStop NS-Series Operations Guide —529869-005 LINE^NAME LST^NAME TCP^CPU1...
Page 215 STOP [TEL^NAME] [#IF [#PROCESSEXISTS [LST^NAME]] |THEN| STOP [LST^NAME] [#IF [#PROCESSEXISTS [TCP^NAME]] |THEN| #PUSH #INLINEPREFIX SET VARIABLE #INLINEPREFIX + SCF /INLINE, OUT [#MYTERM], NAME/ + ALLOW ALL ERRORS + ABORT PROCESS [TCP^NAME] HP Integrity NonStop NS-Series Operations Guide —529869-005 16 -15...
Page 216 TELSERV /NAME [TEL^NAME], CPU [TCP^CPU1], PRI 170, NOWAIT, TERM [CON^NAME]/ - backupcpu [TCP^CPU2] #OUTPUT #OUTPUT Starting Telserv: [TEL^NAME] TELSERV /NAME [TEL^NAME], CPU [TCP^CPU1], PRI 170, NOWAIT, TERM [CON^NAME]/ - backupcpu [TCP^CPU2] DELETE DEFINE =TCPIP^PROCESS^NAME CLEAR PARAM TCPIP^PROCESS^NAME CLEAR PARAM ZTNT^TRANSPORT^PROCESS^NAME #UNFRAME HP Integrity NonStop NS-Series Operations Guide —529869-005 16 -16...
Page 217: Cp6100 Lines Startup File
TACL command: > SCF / IN $SYSTEM.STARTUP.STRTX25, OUT $ZHOME / This is $SYSTEM.STARTUP.STRTX25 Starts the X.25 lines associated with the SWAN concentrator $ZZWAN.#S01 ALLOW 20 ERRORS START LINE $X25* HP Integrity NonStop NS-Series Operations Guide —529869-005 16 -17...
Page 218: Printer Line Startup File
This file can be invoked automatically from the STRTSYS file, or you can invoke it by using the following TACL command: > SCF / IN $SYSTEM.STARTUP.STRTLH, OUT $ZHOME / This is $SYSTEM.STARTUP.STRTLH START LINE $Case2elh HP Integrity NonStop NS-Series Operations Guide —529869-005 16 -18...
Page 219: Tips For Shutdown Files
Tips for Shutdown Files HP recommends that you specify “N” for the read access portion of the file security attribute (RWEP) for your shutdown files to allow the files to be read by any user on the network. For example, you might secure these files “NCCC.”...
Page 220: System Shutdown File
-- Drain the spooler subsystem using the SPOOLCOM command file comment -- SPLDRAIN. OBEY $SYSTEM.SHUTDOWN.SPLDRAIN comment -- Stop the Transaction Management Facility (TMF) subsystem using the comment -- TMFCOM command file TMFSTOP. TMFCOM / IN $SYSTEM.SHUTDOWN.TMFSTOP, OUT $ZHOME / HP Integrity NonStop NS-Series Operations Guide —529869-005 16 -20...
Page 221: Cp6100 Lines Shutdown File
TACL command: > SCF/ IN $SYSTEM.SHUTDOWN.SDNX25, OUT $ZHOME / This is $SYSTEM.SHUTDOWN.SDNX25 This shuts down the X.25 lines associated with the SWAN concentrator $ZZWAN.#S01 ALLOW 20 ERRORS ABORT LINE $X25* HP Integrity NonStop NS-Series Operations Guide —529869-005 16 -21...
Page 222: Printer Line Shutdown File
This file can be invoked automatically from the STOPSYS file, or you can invoke it by using the following TACL command: > SCF/ IN $SYSTEM.SHUTDOWN.STOPLH, OUT $ZHOME / This is $SYSTEM.SHUTDOWN.STOPLH This shuts down the direct-connect line ALLOW 20 ERRORS ABORT LINE $Case2elh HP Integrity NonStop NS-Series Operations Guide —529869-005 16 -22...
Page 223: Spooler Shutdown File
TACL command: > TMFCOM / IN $SYSTEM.SHUTDOWN.TMFSTOP, OUT $ZHOME / To maintain the integrity of the TMF environment, HP recommends that you wait until all transactions have finished rather than stop any TMF processes by using the TACL STOP command.
Page 224 Creating Startup and Shutdown Files TMF Shutdown File HP Integrity NonStop NS-Series Operations Guide —529869-005 16 -24...
Page 225: Monitoring Physical Facilities
Your computer environment should have information posted that lists the names and telephone numbers of individuals that operators can call when a malfunction occurs with the heating, air conditioning, and humidity systems. HP Integrity NonStop NS-Series Operations Guide —529869-005 on page 17-1 on page 17-1...
Page 226: Checking Physical Security
Cleaning System Components This subsection contains basic information about cleaning enclosures, printers, and tape drives. Many companies have service-level agreements with HP that include regular preventive maintenance (PM) of their hardware components. If a Field Service Organization (FSO) representative handles cleaning and other preventive maintenance for your company, you need not be concerned with the cleaning tasks mentioned here.
Page 227: Cleaning Tape Drives
Cleaning supplies are available from HP. Use these materials: Cleaning solvent: HP supports the use of only isopropyl alcohol (91 percent or greater) as a tape-path cleaning solvent. Isopropyl alcohol cuts oil and grease, evaporates quickly, leaves no residue, and does not damage the tape path.
Page 228 Pack them carefully with the reel sides upright. The leader block edges can crack if they engage with each other. To store or transport tape cartridges in an ACL cartridge magazine, follow the same guidelines as you would for storing or transporting individual cartridge tapes. HP Integrity NonStop NS-Series Operations Guide —529869-005 17- 4...
Page 229 The H-series OSS environment does not support TNS execution. OSS programs must be migrated to TNS/E native mode to run on an H-series system. HP Integrity NonStop NS-Series Operations Guide —529869-005 A- 1...
Page 230 Operational Differences Between Systems Running G-Series and H-Series RVUs HP Integrity NonStop NS-Series Operations Guide —529869-005 A- 2...
Page 231 NS-series server. The use of some of these tools and utilities is discussed throughout this guide. For a list of other documentation that provides detailed information about these tools and utilities, refer to HP Integrity NonStop NS-Series Operations Guide —529869-005 on page B-1 on page B-2...
Page 232: Disk Compression Program (Dcom)
Use the Event Management Service Analyzer (EMSA) to extract specific types of event messages from EMS log files and to create an Enscribe database that you can query to analyze problem trends. HP Integrity NonStop NS-Series Operations Guide —529869-005 B- 2...
Page 233: File Utility Program (Fup)
NSKCOM allows you to configure and manage permanently allocated swap files. OSM Package The HP Open System Management (OSM) product is the system management tool for Integrity NonStop systems. OSM offers a browser-based interface that improves scalability and performance and overcomes other limitations that existed in TSM. The OSM Low-Level Link has a new System Load dialog specifically for Integrity NonStop servers.
Page 234: Subsystem Control Facility (Scf)
Begin or restore access to an object Stop access to an object Show static configuration information for an object Show dynamic information for an object Automate subsystem startup and shutdown procedures Power off the system HP Integrity NonStop NS-Series Operations Guide —529869-005 B- 4...
Page 235 The events screens allow operators to monitor significant occurrences or problems in the network as they occur. Critical events or events requiring immediate action are highlighted. HP Integrity NonStop NS-Series Operations Guide —529869-005 B- 5...
Page 236 It can help you decide when to move user processes to processors and disk files that are less busy or when to relocate partitions to disk volumes that are less busy. HP Integrity NonStop NS-Series Operations Guide —529869-005 B- 6...
Page 237: Related Reading
User’s Guide DSM/Tape Catalog Operator Interface (MEDIACOM) Manual Guardian User’s Guide HP Integrity NonStop NS-Series Operations Guide —529869-005 C-1. Description This manual describes these disk and tape utilities: BACKCOPY, BACKUP, DCOM, DSAP, and RESTORE. This manual supports D-Series, G-series, and H-series RVUs.
Page 238 OSM Migration and Configuration Guide NonStop System Console Installer Guide Online help HP Integrity NonStop NS-Series Operations Guide —529869-005 Description Describes how to integrate system and network management services. It serves as an alternative to the ViewPoint console application. This manual describes the operation of and command syntax for NSKCOM, the command interface to KMSF.
Page 239 Startup and shutdown Integrity NonStop command files NS-Series Planning Guide HP Integrity NonStop NS-Series Operations Guide —529869-005 Description This manual describes the interactive management interface to the NonStop TS/MP product. It is intended for system managers and operators. It provides...
Page 240 TMFCOM TMF Operations and Recovery Guide TMF Reference Manual HP Integrity NonStop NS-Series Operations Guide —529869-005 Description This manual describes the operation of SCF on H-series RVUs and how it is used to configure, control, and monitor subsystems supported by an SCF interface.
Page 241 Guide ViewPoint ViewPoint Manual ViewSys ViewSys User’s Guide HP Integrity NonStop NS-Series Operations Guide —529869-005 Description This guide describes Web ViewPoint, a browser-based automated operation and management product that provides access to the Event Viewer, Object Manager, and Performance Monitor subsystems.
Page 242 Related Reading HP Integrity NonStop NS-Series Operations Guide —529869-005 C- 6...
Page 243 Hexadecimal to Decimal Decimal to Binary Decimal to Octal Decimal to Hexadecimal When to Use This Appendix Refer to this appendix if you need to convert numbers from one numbering system to another. HP Integrity NonStop NS-Series Operations Guide —529869-005 D- 1...
Page 244: Table D-1. Descriptions Of Number Systems
The %H notation precedes a hexadecimal number. On some system displays, hexadecimal numbers are preceded by the notation 0X instead of %H. HP Integrity NonStop NS-Series Operations Guide —529869-005 Description Binary numbers are made up of the digits 0 and 1.
Page 245: Binary To Decimal
Continue to do this until the binary number has been exhausted. 3. Add the multiplied values together. The result is: Binary Value Decimal Value %B11011 HP Integrity NonStop NS-Series Operations Guide —529869-005 Figure D-1. 1 * 2 0 * 4...
Page 246: Figure D-2. Octal To Decimal Conversion
Continue to do this until the octal number has been exhausted. 3. Add the multiplied values together. The result is: Octal Value Decimal Value %1375 HP Integrity NonStop NS-Series Operations Guide —529869-005 Figure D-2. 4096 5 * 1 7 * 8...
Page 247: Hexadecimal To Decimal
2. Add the results of the multiplications in Step 1. Example Convert the hexadecimal value BA10 to its decimal equivalent. (In this example, the symbol “*” indicates multiplication.) Refer to HP Integrity NonStop NS-Series Operations Guide —529869-005 Figure D-3. D- 5...
Page 248: Figure D-3. Hexadecimal To Decimal Conversion
Convert the hexadecimal digits A and B to their decimal values 10 and 11 before multiplying. 3. Add the multiplied values together. The result is: Hexadecimal Value %HBA10 HP Integrity NonStop NS-Series Operations Guide —529869-005 4096 0 * 1 1 * 16 10 * 256...
Page 249: Decimal To Binary
Step Division 354/2 177/2 88/2 44/2 22/2 11/2 The result is: Decimal Value Binary Value %B101100010 HP Integrity NonStop NS-Series Operations Guide —529869-005 Quotient Remainder remainder = least significant (rightmost) digit remainder = most significant (leftmost) digit D- 7...
Page 250: Decimal To Octal
Convert the decimal value 358 to its octal equivalent. (In this example, the symbol “/” indicates division.) Step Division 358/8 44/8 The result is: Decimal Value Octal Value %546 HP Integrity NonStop NS-Series Operations Guide —529869-005 Quotient Remainder remainder = least significant (rightmost) digit remainder = most significant (leftmost) digit D- 8...
Page 251: Decimal To Hexadecimal
47632/16 2977/16 186/16 11/16 The result is: Decimal Value Hexadecimal Value 47632 %HBA10 HP Integrity NonStop NS-Series Operations Guide —529869-005 Quotient Remainder 2977 remainder = least significant (rightmost) digit 10 = A 11 = B remainder = most significant (leftmost)
Page 252 Converting Numbers Decimal to Hexadecimal HP Integrity NonStop NS-Series Operations Guide —529869-005 D -10...
Page 253: Regulatory Compliance Statements
Safety and Compliance This section contains three types of required safety and compliance statements: Regulatory compliance Waste Electrical and Electronic Equipment (WEEE) Safety Regulatory Compliance Statements The following regulatory compliance statements apply to the products documented by this manual. FCC Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
Page 254 Safety and Compliance Regulatory Compliance Statements Korea MIC Compliance Taiwan (BSMI) Compliance Japan (VCCI) Compliance This is a Class A product based on the standard or the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case the user may be required to take corrective actions.
Page 255: European Union Notice
Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. Allow only HP Authorized Service technicians to repair the module. The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976.
Page 256 SAFETY CAUTION The following icon or caution statements may be placed on equipment to indicate the presence of potentially hazardous conditions: NOT FOR EXTERNAL USE CAUTION: NOT FOR EXTERNAL USE. ALL RECEPTACLES ARE FOR INTERNAL USE ONLY. ATTENTION: NE PAS UTILISER A L’EXTERIEUR DE L’EQUIPEMENT IMPORTANT: TOUS LES RECIPIENTS SONT DESTINES UNIQUEMENT A UN USAGE INTERNE.
Page 257: Fuse Replacement
Safety information is available from the NTL home page. Select Safety and Compliance > Important Safety Information. To open the safety information in a language other than English, select the language. Local HP support can also help direct you to your safety information.
Page 258 Safety and Compliance Important Safety Information Statements -6...
Page 259: Figure D-1. Binary To Decimal Conversion
14-4 maintaining 14-4 Battery ride-through 15-22 Binary number system Binary to decimal conversion Bus dumps See Dumps HP Integrity NonStop NS-Series Operations Guide —529869-005 Cartridge tape, handling and storing CIIN file contents establishing file name initial location of modifying ownership...
Page 260: Scf Status Tape Command
EMS event messages, monitoring EMSA EMSDIST description of using to monitor EMS event messages EMSLOG file 9-20 HP Integrity NonStop NS-Series Operations Guide —529869-005 Enclosures cleaning Enterprise Storage System See ESS Ethernet 4 ServerNet adapter (E4SA) Event Management Service (EMS) Examples...
Page 261 See VHS HP NonStop Open System Management (OSM) See OSM HP NonStop Transaction Management Facility (TMF) See TMF HP Integrity NonStop NS-Series Operations Guide —529869-005 HP Tandem Advanced Command Language (TACL) See TACL INFO command (FUP) 9-18, INITIAL_COMINT_INFILE INITIAL_COMMAND_FILE Integrity NonStop NS1000 system...
Page 262 HP Integrity NonStop NS-Series Operations Guide —529869-005 6-13 Octal number system Octal to decimal conversion CIIN file description of documentation guided procedures...
Page 263 11-7 Processes generic monitoring 5-3/5-6 recovery operations for system Processor halts halt code = %nn message recovery operations for HP Integrity NonStop NS-Series Operations Guide —529869-005 Processors 14-2 dumps 14-4 freeze 14-4 halt halting processors hang monitoring recovery operations for...
Page 264: Spoolcom B
16-19 sequence 16-3, 16-19 spooler 16-23 system shutdown file 16-20 16-23 X.25 lines 16-21 SNAX/APN SPOOLCOM HP Integrity NonStop NS-Series Operations Guide —529869-005 Spooler 16-14, Startup files about ATP6100 lines automating CIIN configuration database CP6100 direct-connect Expand-over-IP invoking security...
Page 265: Special Characters
CIIN file 16-7 launching 1-11 security 16-7 TSM workstation See System console HP Integrity NonStop NS-Series Operations Guide —529869-005 ViewPoint description of using to monitor EMS event messages ViewSys utility 9-7, VIO enclosure, description VIO enclosure, powering on Virtual Hometerm Subsystem (VHS)
Page 266 Index Special Characters HP Integrity NonStop NS-Series Operations Guide —529869-005 Index -8...

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HP NonStop NS-series Operation Manual

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17. Preventive Maintenance

Table of Contents

Determining Your System Configuration

Overview of Monitoring and Recovery

Communications Subsystems

I/O Adapters and Modules

14 Power Failures: Preparation and Recovery

15 Starting and Stopping the System

16 Creating Startup and Shutdown Files

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