HP StorageWorks 1900ux User Manual
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HP StorageWorks 1900ux User Manual

HP StorageWorks 1900ux User Manual

Hewlett-packard optical jukebox user's guide
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User's Guide
hp StorageWorks
1000ux/1900ux/2300ux
Optical Jukebox
First Edition (May 2004)
Part Number: AA966-90901
This guide describes procedures for operating and troubleshooting the HP StorageWorks
1000ux/1900ux/2300ux Optical Jukebox.

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Summary of Contents for HP StorageWorks 1900ux

  • Page 1 User’s Guide hp StorageWorks 1000ux/1900ux/2300ux Optical Jukebox First Edition (May 2004) Part Number: AA966-90901 This guide describes procedures for operating and troubleshooting the HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox.
  • Page 2 Hewlett-Packard. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    HP authorized reseller ........
  • Page 4 Using HP StorageWorks Library and Tape Tools ....... . .
  • Page 5 Index ............79 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...
  • Page 6 Contents HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...

  • Page 7: About This Guide

    This user guide provides information to help you: Operate the jukebox Troubleshoot the jukebox “About This Guide” topics include: Related Conventions, page 8 Getting HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide About this Guide About this Guide documentation, page 8 help, page 10 About This Guide...

  • Page 8: Related Documentation

    About this Guide Related documentation In addition to this guide, HP provides corresponding information: HP StorageWorks Optical 1000ux/1900ux/2300ux Jukebox Setup Guide HP StorageWorks Optical 1000ux/1900ux/2300ux Jukebox Getting Started Poster Conventions Conventions consist of the following: Document conventions Text symbols Document conventions...

  • Page 9: Text Symbols

    Nichtbeachtung der Anleitungen zu Verletzungen oder zum Tod führen kann. ADVERTENCIA: instrucciones, pueden producirse lesiones corporales o incluso la muerte. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Text set off in this manner indicates that failure to follow le non-respect de ces instructions expose l'utilisateur...

  • Page 10: Getting Help

    Text set off in this manner presents commentary, sidelights, or interesting points of information. Getting help If you still have a question after reading this guide, contact an HP authorized service provider or access our web site: http://www.hp.com. HP technical support Telephone numbers for worldwide technical support are listed on the following HP web site: http://www.hp.com/support/.

  • Page 11: Hp Storage Web Site

    HP storage web site The HP web site has the latest information on this product. Access storage at: http://www.hp.com/country/us/eng/prodserv/storage.html. From this web site, select the appropriate product or solution. You can also visit http://www.hp.com/go/udo. HP authorized reseller For the name of your nearest HP authorized reseller:...
  • Page 12 About this Guide HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...

  • Page 13: Operations

    Operations This chapter describes the following: Identifying panel Using Ultra Density Optical (UDO) Using mixed Using application HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide features, page 14 disks, page 18 media, page 24 software, page 26...

  • Page 14: Identifying Panel Features

    Mailslot—Used to insert and remove disks from the jukebox. Front service access panel—A panel for service access that should only be removed by qualified personnel. on page 15). HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Figure 1 Mailslot Front service access panel...

  • Page 15: Back Panel Features And Descriptions

    Back access panel—Covers the interface aseembly (1, 2 and 3 in This panel is removed by pushing up on the panel (from the bottom) and then pulling the panel out and away from the jukebox. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Power receptacle Back access panel...
  • Page 16 AVERTISEMENT : d'alimentation approuvé par HP pour votre zone géographique. L'utilisation d'un cordon d'alimentation non approuvé par HP vous expose à ce qui suit : 1) non-conformité aux spécifications de sécurité du pays concerné ; 2) intensité admissible du conducteur insuffisante pouvant provoquer une surchauffe créant un risque de blessure ou d'endommagement du produit ;...
  • Page 17 ADVERTENCIA: alimentación aprobado por HP para su región geográfica específica. El uso de un cable de alimentación no aprobado por HP puede provocar lo siguiente: 1) el incumplimiento de requisitos de seguridad individuales y específicos del país; 2) insuficiente corriente permanente admisible de conductor que puede provocar un sobrecalentamiento y posibles lesiones personales o daños a la propiedad;...

  • Page 18: Using Ultra Density Optical (Udo) Disks

    Table 2: UDO disk types Disk Type Rewritable Write once, ready many times (WORM) To order HP UDO media, contact your local HP Authorized Reseller or buy online from http://www.hp.com/go/storagemedia. type, page 18 cartridge, page 19 disk, page 20 media, page 22 “Media...

  • Page 19: Labeling A Disk Cartridge

    Do not use disks with multiple labels applied. Always remove old labels before applying new ones. Figure 3: Labeling an UDO disk HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Figure In order to avoid damaging the drives and media: Operations Figure 3.

  • Page 20: Write-Protecting An Udo Disk

    To write-protect an UDO disk, slide the red write-protect switch to the left, as indicated by the arrow on the cartridge (see Write-protect switch Figure 4: Write-protecting an UDO disk Figure HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...

  • Page 21: Loading A Disk Into The Drive

    4. LOADING displays as the jukebox moves the disk to a slot. After the disk is loaded into the storage slot, LOAD * displays. You can now load additional disks by inserting them into the mailslot and repeating finished loading disks. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Figure Operations step 3...

  • Page 22: Maintaining Udo Media

    Do not open the disk’s shutter and touch the disk surface. Do not store the disk in a dusty location. Do not store the disk in temperatures outside of Do not disassemble the disk. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide 5ºC to 55ºC (41ºF to 122ºF)
  • Page 23 Operations Do not expose the disk to direct sunlight. Do not drop the disk. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...

  • Page 24: Using Mixed Media

    Consult your software provider to verify that your configuration is supported. The proper version of HP StorageWorks Library and Tape Tools (L&TT) is required for diagnostic support. Please see the online quick specs of HP L&TT for the most up to date information. They can be found at the following web address.
  • Page 25 MO drives can only accept a SCSI address from 0 to 7. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...

  • Page 26: Using Application Software

    Operations Using application software Note: While HP-UX does provide native file system support for UDO media, this support is only for rewritable UDO media. Refer to the “Configuration” chapter in the HP StorageWorks 1000ux/1900ux/2300ux Jukebox Setup Guide this product for more information.

  • Page 27: Navigation

    Navigation This chapter describes the following: Control panel features and Jukebox menu Control panel HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide descriptions, page 28 tree, page 30 operations, page 33...

  • Page 28: Control Panel Features And Descriptions

    Activity light—Lights up differently to indicate status: — Steady green—Power is on. — Flashing green—A drive is being accessed. — Amber—A fault occurred. 16-character display—Shows information about the current operation. Activity light Selection buttons HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Figure 6...

  • Page 29: Using Selection Buttons

    To scroll through the menu options more quickly, push and hold the NEXT or PREV button. You can return to READY at any time by pressing CANCEL. In some cases, you may need to press CANCEL more than once. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Navigation...

  • Page 30: Jukebox Menu Tree

    MICRONOVE ER # TOP/BOTTOM PICKER NORTH/SOUTH THUMB SOFT ERRORS* (same logs available as under "HARD ERRORS") RECOVERY ERRORS* (same logs available as under "HARD ERRORS") HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide PREV/NEXT EJECT* EJECT SLOT # PREV/NEXT PREV/NEXT ENTER ENTER PREV/NEXT...

  • Page 31: Top-Level Menus

    The jukebox has four second-level menus. TEST * INFO * CONFIG * SCSI IDs * HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Indicates that jukebox is ready for operation. Provides access to second-level menu choices. A password is needed to access these choices. Note: A default password of “000 000 000”...
  • Page 32 Note: An “*” indicates that there are multiple choices available for the displayed menu item. When an item is flashing, press ENTER to select it, or PREV or NEXT to display additional choices. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...

  • Page 33: Control Panel Operations

    ENTER. EJECTING displays as the jukebox moves the disk to the mailslot. When the disk is in the mailslot, the display returns to EJECT SLOT #. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide disk, page 33 password, page 34...

  • Page 34: Entering The Administration Menu Password

    4. Press NEXT or PREV until the second number of your password displays and then press ENTER. The third set of three zeros flashes. step 3 until you are finished ejecting the disks. > ADMIN* > PSWD 000 000 000 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide “Changing the administration...

  • Page 35: Changing The Administration Menu Password

    ROM. Note: Be sure to document your new password. If you forget it, contact your service representative to reset the security code to the factory default. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide > ADMIN* > PSWD 000 000 000 Navigation >CONFIG*...

  • Page 36: Viewing The Current Scsi Ids

    Default SCSI IDs Table 3 lists the default SCSI IDs for the jukebox and drives Table 3: Default SCSI IDs Bus 1 Jukebox Drive 1 Drive 2 Drive 3 Drive 4 “Entering the administration menu HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...

  • Page 37: Changing The Current Scsi Ids

    Configuring the jukebox You can set configurations to customize the way the jukebox operates. lists the jukebox configuration options. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide “Viewing the current SCSI step 3 until you have changed all the IDs that need to be Navigation IDs”...
  • Page 38 Used by service personnel only. Used by service personnel only. Used by service personnel only. loading and ejecting disks. The OFF enables loading and ejecting disks. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Default RECOVERY ON DUAL PICKER STARWARS ON 000-000-000...

  • Page 39: Setting An Operating Configuration

    If the configuration has multiple settings, the current setting flashes. Proceed step 5. Otherwise, the configuration is set and a confirmation message displays. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Description Caution: Changing this configuration may result in a service call. Used by service personnel only.

  • Page 40: Retrieving Log History

    4. Press NEXT until the name of the log you want to access displays and then press ENTER. 5. After you are finished viewing log information, press CANCEL to return to READY. “Entering the administration menu HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...
  • Page 41 FLIPS XLATES ROTATES DRIVE LOADS* DRIVE # DRIVE FW* DRIVE SN* HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Table Description Jukebox firmware version number. Pressing ENTER allows you to select from the following: Product identification string Serial number of the unit.
  • Page 42 Internal diagnostics error number for the failure. Field replaceable unit most likely to be at fault. Field replaceable unit second most likely to be at fault. Field replaceable unit third most likely to be at fault. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Description...
  • Page 43 — — — — *MICROMOVE 4 — HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide <name> indicates one of the following types of movements taking place in the jukebox at the <name> time of the failure: SCSI element number to which the source refers.

  • Page 44: Running An Internal Test

    Diagnostic tests should be run only by an authorized service for information purposes only HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Description . If not properly completed, some of the “Entering the administration menu...
  • Page 45 INIT MECHANICS INIT ELEM STATUS MAGAZINE IO DRIVE IO HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Description Used by service personnel only. Do not run this test if the jukebox contains disks with file system data on them. This test moves randomly-chosen optical disks to random storage slot locations.
  • Page 46 Moves a disk from the disk transport mechanism to its home storage slot location if that location is known, otherwise the disk is placed into the first available empty storage slot. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...
  • Page 47 PLUNGE 1/4 SPD MAILSLOT SENSORS STARWARS HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Description Used by service personnel only. Do not run this test if the jukebox contains disks with file system data on them Moves a disk into the disk transport mechanism from the first storage slot containing a disk.
  • Page 48 Moves all of the disks in the jukebox, except those in drives, to the media test station, then back to their original positions to determine the drive compatibility of all of the disks. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...

  • Page 49: Troubleshooting

    Troubleshooting This chapter describes the following: Troubleshooting common Retrieving log Running an internal Using HP StorageWorks Library and Tape HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide problems, page 50 history, page 56 test, page 56 Tools, page 57...

  • Page 50: Troubleshooting Common Problems

    HP technical “Getting help” on page 10). Problem HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Solution Check that the power indicator light on the control panel is on. If it is not, make sure the power switch on the front panel is on.
  • Page 51 Power to the jukebox failed while a disk was in the drive and the display did not return to READY back on No display messages appear HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Problem displays after the power came Troubleshooting Solution Check that the application software is compatible with the jukebox.
  • Page 52 An attempt was made to load an incompatible disk into the drive. Ensure that you use UDO disks in UDO drives, and MO disks in MO drives. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Solution Check SCSI ID assignments and resolve any conflicts.
  • Page 53 MAILSLOT SENSOR displays when a disk is inserted into the mailslot EJECT ERROR displays when a disk eject is attempted HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Problem The SECURE MS configuration is set. Disks cannot be loaded. To change this setting, see configuration”...
  • Page 54 A disk is in the mailslot. To remove the disk, select EJECT *, select the slot you want the disk ejected from again, and eject the disk. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Solution “Setting an operating configuration” on page Attempt the operation using your application software.
  • Page 55 Troubleshooting Table 8: Troubleshooting installation (Continued) Problem Solution You want to stop a test that is running Press CANCEL. The current test loop continues until finished, then the test stops. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...

  • Page 56: Retrieving Log History

    If your service representative requests that you run an internal test, see an internal test” on page 44 for more information on how to access the test options using the jukebox control panel. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide “Retrieving log history” on “Running...

  • Page 57: Using Hp Storageworks Library And Tape Tools

    Using HP StorageWorks Library and Tape Tools HP StorageWorks Library and Tape Tools (L&TT) is a robust diagnostic tool for tape mechanisms, tape automation, magneto-optical and UDO products. L&TT provides functionality for firmware downloads, verification of device operation, maintenance procedures, failure analysis, corrective service actions and some utility functions.
  • Page 58 Troubleshooting HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...

  • Page 59: A Specifications

    Specifications This appendix describes the following: Environmental Jukebox Drive specifications, page 62 Media Safety and regulatory HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide specifications, page 60 specifications, page 61 specifications, page 63 specifications, page 64...

  • Page 60: Environmental Specifications

    Power Requirements Line voltage Line frequency Power consumption Energy-saving mode Characteristic HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Specification 10ºC to 32ºC (50ºF to 90ºF) -40ºC to 60ºC (-40ºF to 140ºF) 10ºC (50ºF) per hour -30ºC to 60ºC (-22ºF to 140ºF)

  • Page 61: Jukebox Specifications

    Depth Weight (net) Weight (shipping) Interface SCSI interface Certification Safety Emissions Laser HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Characteristic Specifications Specification 6.5 seconds 2,000,000 swaps 914 mm (36.0 in) 869 mm (33.9 in) 482 mm (19.0 in) 100 kg (220 lb)

  • Page 62: Drive Specifications

    Seek error rates Note: This product supports mixed drives. The supported configuration includes two MO drives and two UDO drives only. Characteristic HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Specification 30 GB 35 msec 2100 RPM +/- 0.5% WORM 1950 RPM +/- 0.5% Rewritable Reads (max.

  • Page 63: Media Specifications

    Operating humidity range Non-operating (storage) humidity range Note: This product supports mixed media. The supported configuration includes two MO drives and two UDO drives only. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide WORM Specification 30 GB 30 GB 50 years 50 years...

  • Page 64: Safety And Regulatory Specifications

    EN60950, IEC950 (standard for safety of information technology equipment, third edition) Low Voltage Directive, 73/23/EEC, European Union CAN/CSA 22.2 No. 950 (standard for safety of information technology equipment) N3620N3Z, Class A HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Specification...

  • Page 65: Safety And Regulatory

    CDRH regulations (USA Note: In addition to the safety information in this appendix, also refer to the Guide that shipped with your product. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Canadien), page 67 Notice, page 68 notice, page 74 Notice, page 75...

  • Page 66: Federal Communications Commission Notice

    The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...

  • Page 67: Cables

    This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Safety and Regulatory...

  • Page 68: European Union Notice

    è tenuto ad adottare opportune misure per eliminare il problema. This is a class A product. In a domestic environment this product matériel de classe A. L'utilisation de ce matériel en zone Questo è un prodotto di Classe A. In un ambiente HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...

  • Page 69: United Kingdom Telecommunications Act 1984

    NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Dies ist ein Produkt der Klasse A. Bei Betrieb in Wohnräumen este es un producto de clase A. En un entorno doméstico...

  • Page 70: Herstellerbescheinigung

    1 laserlaitteita. Normaalissa käytössä levymuistiaseman kotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825 mukaisesti. VAROITUS ! Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle lasersäteilylle. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...

  • Page 71: Huolto

    The jukebox was type approved in Finland for laser safety by the National Board of Labour Protection. The safety class of the products was defined according to the resolution No 472/1985 of the Council of State and the standard EN 60825. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Safety and Regulatory...
  • Page 72 à ce Il mancato rispetto delle indicazioni sull'utilizzo del prodotto Bei unsachgemäßer Nutzung des Produkts (nicht gemäß der un uso del producto distinto de los especificados en HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...
  • Page 73 Evite la exposición al rayo. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide If the enclosure of the optical drive mechanism is opened and the si le boîtier du mécasnime d'entraînement optique s'ouvre et Se il contenitore del meccanismo dell'unità...

  • Page 74: Bsmi Notice

    Safety and Regulatory The information about the radiation characteristics of the laser diode used in the optical drive mechanism: Wavelength 680 nm Power 60 mW Class 3B laser BSMI notice HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...

  • Page 75: Japanese Notice

    Japanese Notice Laser Device All HP systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product. The product does not emit hazardous light;...

  • Page 76: Cdrh Regulations (Usa Only)

    Laser Class Information: A black on yellow label which reads, “Class 1 Laser Product” printed in English, French, German, Finnish, Japanese, and Spanish. Compliance with International Regulations All HP systems equipped with laser devices comply with appropriate safety standards, including IEC825. Use of controls or adjustments, or performing procedures other...

  • Page 77: Glossary

    An optical disk drive that supports both rewritable and WORM optical disks. The drive detects the disk type by reading a factory-stamped code on the disk, and automatically determines whether to operate in rewritable or WORM mode. HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide Glossary Glossary...
  • Page 78 UDO (Ultra Density Optical), like HP's DVD+RW, uses Phase Change technology in order to achieve increased data density on a 130mm disk. Phase Change technology uses a laser to read and write from the active layer on the disk. The recording process uses the laser to heat each data bit to a specific temperature.

  • Page 79: Index

    18, types using WORM 18, write-protecting document conventions HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide related documentation drive specifications environmental specifications European Union Notice front access panel getting help help, obtaining host troubleshooting authorized reseller...
  • Page 80 HP tests running text symbols troubleshooting 50, 52, UDO media 18, 19, 20, 21, warning laser safety web sites HP storage Library and Tape Tools write-protecting disks HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide...

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