HP StorageWorks 1900ux User Manual page 51

Table 8: Troubleshooting installation (Continued)
The power-on selftest failed and
DEVICE FAILED
Power to the jukebox failed while a disk
was in the drive and the display did not
return to
back on
No display messages appear
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User's Guide
Problem
displays
after the power came
READY
Solution
Check that the application software
is compatible with the jukebox.
Check that the device is present on
the system using HP StorageWorks
Library & Tape Tools, available from
http://www.hp.com/support/tape
tools.
Power cycle the jukebox and power
down the host. Wait until the
jukebox completes its power cycle
before powering up the host.
Power cycle the jukebox.
If the power-on test continues to fail,
ENTER
press , write down the
displayed error code and a micro
move error, and contact your
support representative.
Power cycle the jukebox.
If does not display
READY
(power-on test is unsuccessful),
switch off the power and contact
your support representative.
Caution: Do not move the unit!
Moving the unit risks damaging
the optical drive.
Ensure that the power cord is
connected.
Ensure that the power switch is on.
Power cycle the jukebox.
Troubleshooting
51