Enquiry - Siemens HiPath 3000 Operating Manual

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Quit and return?

Enquiry

You interrupt your call to consult with a user (including
external users) and then resume the original call.
p
You are on a call.
Activating and conducting an enquiry/consultation
call
Activate consultation. The current call is placed "on-
Enquiry
hold" so that the first user waits.
o
Enter the phone number for the consultation call.
p
The number is dialled. The user answers. The consulta-
tion starts.
The second user is busy or does not answer
"
Cancel the enquiry. You are reconnected to the first
partner.
During the consultation you can
• book a callback (
• activate call waiting (
• override(
The consultation is ended and you return to the
waiting call
either: The second user hangs up. You are reconnected to the
first user.
or:
Menu Call the system menu.
[
Select the menu item and confirm.
You are reconnected to the first partner. The second
partner hears the busy tone and hangs up; a Gigaset
handset hangs up automatically.
However, you can also
• toggle between the partners (
• set up a conference (
• transfer the waiting partner to the second partner
( Page 80).
Conducting calls – the basic functions
Page 5),
Page 77) or
Page 79).
Page 83) or
Page 82),
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