HP ProLiant DL580 User Manual page 5

Integrated Management Log ........................................................................................................... 73
Array Diagnostic Utility .................................................................................................................. 73
Remote support and analysis tools ............................................................................................................. 73
HP Instant Support Enterprise Edition................................................................................................ 73
Keeping the system current ....................................................................................................................... 74
Drivers ......................................................................................................................................... 74
ProLiant Support Packs ................................................................................................................... 74
Operating system version support .................................................................................................... 74
Change control and proactive notification ........................................................................................ 74
Care Pack .................................................................................................................................... 74
Troubleshooting .......................................................................................................................... 75
Troubleshooting resources ........................................................................................................................ 75
Pre-diagnostic steps ................................................................................................................................. 75
Important safety information............................................................................................................ 75
Symptom information ..................................................................................................................... 77
Prepare the server for diagnosis ...................................................................................................... 78
Loose connections ................................................................................................................................... 78
Service notifications................................................................................................................................. 79
Troubleshooting flowcharts ....................................................................................................................... 79
Start diagnosis flowchart ................................................................................................................ 79
General diagnosis flowchart ........................................................................................................... 80
Server power-on problems flowchart ................................................................................................ 82
POST problems flowchart ............................................................................................................... 85
OS boot problems flowchart ........................................................................................................... 86
Server fault indications flowchart ..................................................................................................... 88
POST error messages and beep codes ....................................................................................................... 90
Regulatory compliance notices ..................................................................................................... 91
Regulatory compliance identification numbers ............................................................................................. 91
Federal Communications Commission notice............................................................................................... 91
FCC rating label............................................................................................................................ 91
Class A equipment......................................................................................................................... 91
Class B equipment ......................................................................................................................... 91
Declaration of conformity for products marked with the FCC logo, United States only....................................... 92
Modifications.......................................................................................................................................... 92
Cables ................................................................................................................................................... 92
Canadian notice (Avis Canadien).............................................................................................................. 93
European Union regulatory notice ............................................................................................................. 93
Disposal of waste equipment by users in private households in the European Union ......................................... 93
Japanese notice ...................................................................................................................................... 94
BSMI notice ............................................................................................................................................ 94
Korean notice ......................................................................................................................................... 94
Laser compliance .................................................................................................................................... 95
Battery replacement notice........................................................................................................................ 95
Taiwan battery recycling notice................................................................................................................. 96
Power cord statement for Japan................................................................................................................. 96
Acoustics statement for Germany (Geräuschemission) .................................................................................. 96
Electrostatic discharge ................................................................................................................. 97
Preventing electrostatic discharge .............................................................................................................. 97
Grounding methods to prevent electrostatic discharge .................................................................................. 97
Specifications ............................................................................................................................. 98
Environmental specifications ..................................................................................................................... 98
Contents 5