Planet Vip-321 User Manual

Planet Vip-321 User Manual

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DECT VoIP Phone
VIP-321
User's manual
Version 1.0.0

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Summary of Contents for Planet Vip-321

  • Page 1 DECT VoIP Phone VIP-321 User’s manual Version 1.0.0...
  • Page 2 PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred.
  • Page 3 Trademarks The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and software products by their trade names. In most, if not all cases, their respective companies claim these designations as trademarks or registered trademarks.
  • Page 4: Table Of Contents

    CHAPTER 3 NETWORK SERVICE CONFIGURATIONS ................16 VIP-321 ............. 16 ONFIGURING AND MONITORING YOUR FROM WEB BROWSER Overview on the web interface of VIP-321....................16 Manipulation of VIP-321 via web browser ....................16 CHAPTER 4 VOIP CONFIGURATIONS ......................18 DECT B ......................18...
  • Page 5 Codec ID Setting ............................30 DTMF Setting ............................. 31 RPort Settings.............................. 31 Other Settings.............................. 31 STUN settings.............................. 32 Auto Configuration............................. 32 FXO Impedence Settings ..........................33 MAC Clone Settings............................ 34 Advanced Settings ............................34 System Authority ............................35 Firmware Upgrade............................35 Auto Upgrade ..............................
  • Page 6 AMPLES Case 1: (Peer-to-Peer mode) VIP-321 to VIP-321 connection via IP address.......... 56 Case 2: (Intercom Call) VIP-321 Handset 1 to Handset 2 communications ..........57 Case 3: Voice communication via IP PBX server – IPX-2000..............58 Case 4: Call Forward Feature........................60 ....................
  • Page 7 Call Waiting ..............................62 C VIP- 321 S ......................63 PPENDIX PECIFICATIONS...
  • Page 8: Chapter 1

    VIP-321 is capable of handling VoIP telephony into cordless transmission and up to 3 registrations to the SIP proxy. The VIP-321 is able to make calls to either Peer-to-Peer or voice communication in SIP proxy mode environment. The VIP-321 is the ideal choice for Voice over IP communications and providing integrated Internet sharing features, such as DHCP server, Virtual server and DMZ support.
  • Page 9: Product Features

    Product Features • Feature-rich telephone service over home or public areas with Internet/Intranet connection • Cost effective, field proven compatibility and stability • SIP 2.0 (RFC3261) Compatible • Peer-to-Peer / SIP proxy calls • Up to 5 DECT Handset registering •...
  • Page 10: Package Content

    DECT VoIP Stand DECT Handset Power adapter Quick Installation Guide User’s Manual CD RJ-11 cable x 1 AAA Ni-HH rechargeable batteries x 3 Physical Details The following figure illustrates the front/rear panel of VIP-321. Front / Rear View Front Panel of VIP-321...
  • Page 11 Rear Panel of VIP-321 Physical Interfaces Description RJ-45 connector, to maintain the existing network structure, connected directly to the xDSL/Cable modem through straight CAT-5 cable. RJ-45 connector, for Internet access, connected directly to Switch/Hub, through straight CAT-5 cable. Reset to the factory default setting.
  • Page 12: Front Panel Led And Button Function

    Front panel LED and Button function: Charge PIN In Use LED PWR LED PAGE / Registration Button Top view LED function: VoIP LED 1 / 2 LAN LED WAN LED...
  • Page 13 LED and Button Description An active LED indicates either Handset has been hanged off or In use Incoming call is ongoing. A solid LED indicates PWR works normally. Press this button (1~9 seconds) to enable the DECT PAGE PAGE / Registration function.
  • Page 14: Chapter 2 Preparations & Installation

    • Microsoft Internet Explorer 6.00 or higher with Java support Default LAN IP address of VIP-321 is 192.168.0.1. You may now open your web browser, and insert http://192.168.0.1 in the address bar of your web browser to logon DECT VoIP Phone web configuration page.
  • Page 15: Installing Batteries Into The Handset

    Installing Batteries into the Handset You must install three AAA Ni/MH batteries (included in the package) into the VIP-321 handset and charge them in the base for 15 hours or more before you can use your new VIP-321 Cordless IP Telephone.
  • Page 16: Chapter 3 Network Service Configurations

    Network Service Configurations Configuring and monitoring your VIP-321 from web browser The VIP-321 integrates a web-based graphical user interface that can cover most configurations and machine status monitoring. Via standard, web browser, you can configure and check machine status from anywhere around the world.
  • Page 17 Save Change to Flash Memory Most of the VIP-321 parameters will take effective after you modify, but it is just temporary stored on RAM only, it will disappear after your reboot or power off the DECT VoIP Phone, to save the parameters into Flash ROM and let it take effective forever, please remember to press the "Save &...
  • Page 18: Chapter 4 Voip Configurations

    Phone Book settings The VIP-321 support a phone book with up to 140 sets of the SIP account in 14 pages. User can make the index number (Phone item) for speed dialing, give a phone name (Name) for reference and enter the SIP account number (or URL).
  • Page 19: Call Forward

    Call forward This page defines Call Forward function. You can setup the phone number you want to forward in this page. There are three type of Forward mode. You can choose All Forward, Busy Forward, and No Answer Forward by click the icon. Parameter Description All incoming call will forward to the number you chosen.
  • Page 20: Sntp Settings

    SNTP settings This page defines the primary and second SNTP Server IP Address, to get the date/time information. Also you can base on your location to set the Time Zone, and how long need to synchronize again. Volume Setting Selects the “Volume Settings” item to configure the settings for adjust the handset volume and sending gain.
  • Page 21: Block Setting

    Block Setting This page defines the Block Setting to keep the phone slience. You can choose Always Block or Block a period. Parameter Description All incoming call will be blocked until disable this feature. Always Block Set a time period and the phone will be blocked during the time period. If the “From”...
  • Page 22 The prefix number. It only accept the numeral and the max length is 8. Replace rule The identification number. It can accept the numeral or symbol and the max length is 40. Symbol: It only accept the [+], [x] +: It means as “or”. For example, [123+456+334+5xx] even if [123 or 456 or 334 or 5xx] x: It is equal to 0~9.
  • Page 23: Flash Time Setting

    When you use the PSTN Phone and you need to press the Hook to do the Flash (Switch to the other phone line or HOLD), this function is for you to set the time you press the Hook to represent the Flash function. Beside the above settings, VIP-321 also can set the flash time of FXO port.
  • Page 24: Call Waiting Settings

    Call waiting Settings When you are talking with other people, You can choose If you want to hear the notice when there is a new coming call. If the call waiting function is On, if there is a new incomeing call, you will hear the call waiting notice in your current call.
  • Page 25: Ddns Settings

    DDNS Settings This page defines the DDNS setting in this page. You need to have the DDNS account and input the informations properly. You can have a DDNS account with a public IP address then others can call you via the DDNS account. But now most of the VoIP applications are work with a SIP Proxy Server. When you finished the setting, please click the Submit button.
  • Page 26: Virtual Server Settings

    The default setting is OFF. When turn on the “VLAN Packet”, it will enable the VLAN Packets VLAN function. One must also set the VID (VLAN ID, supported by VLAN Server) and CFI VID, CFI (Canonical Format Indication) property for the VLAN operation. One can also set the user priority for 0~7.
  • Page 27: Pptp Settings

    Parameter Description To switch Phone1 or Phone2 page when configuration the Service Domain Setting, that this VIP-321 is able to support two VoIP line in the some time Phone No. and each phone line can register up to tree SIP account.
  • Page 28 When you finished the setting, please click the Submit button. The VIP-321 can register to three different SIP Proxies at the same time. It can receive any one of different SIP accounts incoming call, and it can switch to any one SIP accounts for making calls...
  • Page 29: Port Settings

    It will switch to realm 2, and it can make the SIP calls via realm 2. For VIP-321 can register to three different SIP Proxy servers at the same time. The Realm 2 and Realm 3 are backup Note purpose.
  • Page 30: Codec Settings

    Codec Settings This page defines the Codec priority, RTP packet length, and VAD function in this page. You need to follow the ISP suggestion to setup these items. When you finished the setting, please click the Submit button. Codec ID Setting This page defines the Codec ID.
  • Page 31: Dtmf Setting

    DTMF Setting This page defines the RFC2833 Out-Band DTMF, Inband DTMF and Send DTMF SIP Info in this page. To change this setting, please following your ISP information. When you finished the setting, please click the Submit button. RPort Settings This page defines the RPort Enable/Disable in this page.
  • Page 32: Stun Settings

    DNS SRV resource records indicates how to find services for various protocols. STUN settings This page defines the STUN Enable/Disable and STUN Server IP address in this page. This function can help your Phone Adapter working properly behind NAT. To change these settings please following your ISP information.
  • Page 33: Fxo Impedence Settings

    /aps_cfg/123/ FXO Impedence Settings This page defines the FXO port settings. When VIP-321 connected to different country’s PSTN Line, you have to set the country’s setting to meet the requirement. When you finished the setting, please click the Submit button.
  • Page 34: Mac Clone Settings

    PPPoE interface, so if PC is setup internal in the VIP-321, the MAC Clone Setting must to be enabling, that this VIP-321 will copy the PC’s LAN MAC address to the WAN of VIP-321 for communicating with ISP server properly. When you finished the setting, please click the Submit button.
  • Page 35: System Authority

    System Authority In System Authority you can change your login password. Please fill the new user name and password then click “Submit“ to save the change and reboot the device. That the “Reset“ be used clear to typeing characters. Firmware Upgrade In Firmware Upgrade function you can update new firmware via HTTP or TFTP methods in this page.
  • Page 36 TFTP Server domain name None Max. length: 128 TFTP Server (or IP address). TFTP Server domain name None Max. length: 128 HTTP Server (or IP address). The file path under HTTP server, for None Max. length: 128 HTTP Path example /aps_cfg/123/ FTP Server domain name None Max.
  • Page 37: Reset To Default

    Reset to Default In Default Setting you can restore the DECT VoIP Phone to factory default in this page. You can just click the Restore button, then the DECT VoIP Phone will restore to default and automatically restart again. Save & Reboot In Save &...
  • Page 38: Configure The Registration Settings

    DECT Registration Setting In DECT Registration Setting page, allow user enable registering mode for VIP-321 via Web browser. To do the Registering through the push button: User can also push and keep the PAGE/Registration push button over seconds and then release the push button to enable the DECT registering process.
  • Page 39: Dect Handset Page Setting

    DECT Handset Page Setting In DECT Handset Page Setting page, user can press “Submit“ to enable DECT Page. To do Paging through the push button: One can also push and keep the PAGE/Registration/RESET push button seconds and then 1 ~9 release the push button to page the DECT handsets.
  • Page 40: Deactivating A Handset

    Step5. Press the Up or Down key to choose the base number you want. Press the SELECT key in order to search the base. The display shows "Searching:” Step6. Press SELECT key to confirm, then the display asks you to enter the base PIN code (preset to 1590) which acts as phone's authentication code (AC).
  • Page 41: Handset Basic Functions

    1. The time setting must be entered in 24H format. Note 2. In the state of FSK standard, the date and time will be automatically set when you receive a call to this unit. Handset Basic Functions Making a Call You can dial numb ers up to 25 digits which are shown in the display.
  • Page 42: Adjusting Voice Volume

    press any key. During the conversation, the display shows the elapsed time. To end the call, either press the key or replace the handset on the base. The caller’s identification can work only if your telephone Note network supports the service as well as the caller’s one. However the caller can still hide his/her number.
  • Page 43: Using A Pause

    services (e.g. call waiting, conference etc.) which can be available in your phone network. For further details please contact your network telephone company. Moreover, if you are connected to an extension of a switchboard (PABX), you can use the R key to locally transfer a call to another extension.
  • Page 44: Intercom

    Step1. Please pick up the handset and press the key to engage the line. Step2. Please press and hold the key until “━” is displayed: your phone is temporarily to the tone dial mode. Step3. Please enter the number of the service you need to access as you do normally. Step4.
  • Page 45: Call Lists

    Call Lists Incoming Calls When you receive a call, if the caller's information is transmitted from the network on which the call was made (and the caller doesn't hide it), the caller's phone number is displayed. Moreover, when there is a received call which you missed, the pop up message "Missed Call"...
  • Page 46: Using Incoming Calls Options

    Using Incoming Calls Options You can save, delete or dial a number in the incoming calls list as follows: Step1. Please find the desired number in the incoming calls list. Step2. Press the SELECT key to display the information of the call. Step3.
  • Page 47: Phonebook

    Phonebook The phonebook built in your cordless phone allows you to store frequently used numbers so that you can easily make a call without having to remember or enter the phone number. Moreover, it reduces the risks of wrong dialing. You can store up 250 entries in your internal phonebook. You can store the phonebook entries in the below stated modes, by using the phonebook menu or in Standby mode.
  • Page 48: Character Map

    Character Map To enter a specific alphanumeric character, press one or more times the relevant key for the required character according to the following table: once for the first character, twice for the second and so on. Characters in the display order (spc)...
  • Page 49: Using Phonebook Entries Options

    Using Phonebook Entries Options You can edit, delete or dial it in the Phonebook as follows: Step 1. Please find the desired number in the phonebook. Step 2. Press the SELECT key to view the details of the selected entry. Step 3.
  • Page 50: Setting Key Tone

    Step 5. Press the SELECT key to save the ring tone setting and enter the ring volume setting. Step 6. Press the Left or Right key to choose the volume level you want. Each time you press the Left or Right key, the handset sounds with the selected loudness. Step 7.
  • Page 51: Base Selection

    Step 2. Turn on the handset then hold the “0” key immediately before the handset shows "Searching". The display will show "Reset PIN?” press the right soft key to confirm. After "Saved!" shows on the LCD display, the PIN is reset successfully. Base Selection Your handset can be used with up to 4 base units, provided that it has been previously registered with them.
  • Page 52: Setting Auto Answer

    When you reset the handset you will lose any date stored in it (e.g. Note name and numbers in phonebook). Don’t forget to note them down before resetting the handset. Setting Auto Answer With this feature, you can answer a call by just picking up the handset from the base without pressing any key.
  • Page 53: Selecting The Windows Style

    Selecting the Windows Style Step 1. Entered to the MENU > H/Set Setting items, and then selected "Display Setting". Step 2. Press the Up or Down key to choose Windows Style. The current setting appears on the display. Step 3. Press the navigation keys to choose among 8 pre-defined color styles, and then press the SELECT key.
  • Page 54: Setting Sleep Mode

    Step3. Press the Up or Down key to choose Alarm, then press the SELECT key. Step4. You are now on the time field. Set the time with hh:mm format by using the numeric keys. Step5. Press the SELECT key to save the alarm time setting and enter the alarm ring type setting. Step6.
  • Page 55: Setting Access Code

    Step4. To select the operation for four calculations, press the Left or Right keys to choose the required arithmetic symbol appears: Step5. Enter the second number (second operand) using the numeric keys Step6. To get the result, press the SELECT key. To insert a decimal point, press key or use the Left or Right key Note...
  • Page 56: Appendixa Voice Communication Samples

    Appendix A Voice Communication Samples There are several ways to make calls to desired destination in VIP-321. In this section, we’ll lead you step by step to establish your first voice communication via web browsers operations. Case 1: (Peer-to-Peer mode) VIP-321 to VIP-321 connection via IP address Assume there are two VIP-321 in the network the WAN IP address are 172.16.0.1, 172.16.0.2...
  • Page 57: Case 2: (Intercom Call) Vip-321 Handset 1 To Handset 2 Communications

    If you connected more than one handset to a base (you can connect up to 5 handsets to the same base), you can have a conversation between two people using two different handsets. DECT VoIP Phone are registering to the base already of the some VIP-321. VIP-321 Test the scenario: 1.
  • Page 58: Case 3: Voice Communication Via Ip Pbx Server - Ipx-2000

    123 (for VIP-321 B) for the voice calls. STEP 2: Please log in VIP-321 via web browser, browse to the SIP Settings menu and select the Service Domain Settings menu. In the setting page, please insert the account/password information obtained from your service provider (in this sample, we’re using PLANET...
  • Page 59 2. Press the keypad: 200 shall be able to connect to the VIP-321 B. Then the telephone set in VIP-321 B should ring. Please repeat the same dialing steps on VIP-321 B to establish the first voice communication from VIP-321 A.
  • Page 60: Case 4: Call Forward Feature

    Case 4: Call Forward Feature In the following samples, we’ll introduce the Call Forward Feature applications. In this example, there are three VIP-321 register to IPX-2000 and VIP-321_A had set Call Forward function to VIP-321_B. Machine configuration on the VIP-321: Please log in VIP-321_1 via web browser, browse to the Phone Settings menu and select the Call Forward Setting menu.
  • Page 61: Appendixb The Method Of Operation Guide

    Appendix B The method of operation guide In this section, we’ll introduce the features method of operation, and lead you step by step to establish these features. Call Transfer A. Blind Transfer 1. B call to A and they are in the process of conversation. 2.
  • Page 62: Call Waiting

    Call Waiting 1. A and B are in the process of conversation. 2. C call to A and A will hear the prompt sounds. 3. A press “R” soft-button to hold the conversation with B, and switch to conversation with C.
  • Page 63 Appendix C VIP- 321 Specifications Product DECT VoIP Phone Model VIP-321 Hardware 1 x 10/100Mbps RJ-45 port 1 x 10/100Mbps RJ-45 port FXO (PSTN connection) 1 x RJ-11 connection DECT 1 x DECT GAP compatible base Protocols and Standard Standard SIP 2.0 (RFC3261)

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