Planet VIP-362WT User Manual
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Planet VIP-362WT User Manual

802.11n wireless desktop ip phone
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User's Manual
VIP-362WT
802.11n wireless Desktop IP Phone
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Summary of Contents for Planet VIP-362WT

  • Page 1 User’s Manual VIP-362WT 802.11n wireless Desktop IP Phone...
  • Page 2 PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred.
  • Page 3 Trademarks The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and software products by their trade names. In most, if not all cases, their respective companies claim these designations as trademarks or registered trademarks.

  • Page 4: Table Of Contents

    Table of Contents Chapter 1 Introduction ................... 6 Overview ............................6 Package Content ......................... 7 Physical Details ........................... 8 Front View and Keypad function ..................8 Rear View .......................... 10 Phone Screen Features ......................11 Chapter 2 Preparations & Installation ............13 Physical Installation .........................
  • Page 5 ............................. 35 Chapter 7 Phone Configurations ..............37 Performance ..........................37 Volume ..........................37 Regional ..........................37 Call Forward ........................38 Miscellaneous ........................38 Dial Plan ............................ 39 Phonebook ..........................43 Phonebook ......................... 43 Black List ........................... 44 Call Log ..........................

  • Page 6: Chapter 1 Introduction

    Voice over Wireless (or through normal RJ-45 cable) applications. With flexible support for PLANET IP PBX systems or existing VoIP systems, the VIP-362WT allows users to make or receive phone calls in the coverage of 802.11n wireless environment and offers toll-quality voice communication services via the existing SIP-based call servers and various VoIP client devices.

  • Page 7: Package Content

    DHCP Option Codes for SIP (RFC3361) DNS/DNS SRV (RFC1706 and RFC 2782) IEEE802.1Q VLAN/802.1p and IP TOS Call Features 4 lines Auto Answer, 3-way Conference, Music on hold, Call Hold, Call Forwarding, Call Mute, Call Transfer, Call Waiting, Call Pickup CID and CWCID DTMF Relay: In-band, Out-band(RFC2833) and SIP Info Full-duplex Speakerphone...

  • Page 8: Physical Details

    Physical Details The following figure illustrates the front/rear panel of IP Phone. Front View and Keypad function VIP-362WT Front Keypad Description Handset top For the placement of handset (Receiver end) cradle Hook switch For hang-up and hang-off of handset Cradle latch To prevent the handset from dropping when it is wall-mounted.
  • Page 9 Headset wire RJ-11 jack on the bottom of the handset port Headset To mount mouthpiece and earpiece on the single handle. The LCD screen is for displaying your settings, such as phone number, line status and so 2 LCD screen These keys are used as line keys;...

  • Page 10: Rear View

    Headset Power Jack 10/100 RJ-45 Ethernet Port (LAN) 10/100 RJ-45 Ethernet Port (To PC) VIP-362WT Rear Keypad Description DC 5V Power port Connects to a PC. Connects to the Ethernet switch, router or Internet. Headset Headset console, connect to headset...

  • Page 11: Phone Screen Features

    Phone Screen Features This is what your main phone screen might look like with an active call. Graphic Icon Description To display the current date. Date Date format is mm/dd To display the current time. Time Time format is mm:ss (A or P) Wired Icon To display the status of wired connection Wi-Fi Icon...
  • Page 12 The icon mean registered.

  • Page 13: Chapter 2 Preparations & Installation

    Chapter 2 Preparations & Installation Physical Installation Step 1. Handset Connection Plug Handset Core with Handset and Handset Jack Step 2. Connecting Power Adapter and Network 2.1 Power adapter...
  • Page 14 2.2 Network 2.2. Wired Network Connect to LAN port to access Internet NOTE: Use only the power adapter shipped with the unit to ensure correct functionality 2.2.b Wireless Network Through wireless connection to access the Internet For connection with Wireless AP / AP Router, it may need some advance connection NOTE: information (SSID, authorization password, Security mode).
  • Page 15 administrator. Step 4. Login Prompt Use web browser (Internet Explorer 6.0 or above) to connect to 192.168.0.1 (type this address in the address bar of web browser). You’ll be prompted to input user name and password: admin / 123...

  • Page 16: Administration Interface

    Administration Interface The IP Phone provides GUI (Web based, Graphical User Interface) for machine management and administration. Key pad administration also available for simple configuration. Web configuration access To start IP Phone web configuration, you must have one of these web browsers installed on computer for management •...

  • Page 17: Chapter 3 Network Service Configurations

    Chapter 3 Network Service Configurations Configuring and monitoring your IP Phone from web browser The IP Phone integrates a web-based graphical user interface that can cover most configurations and machine status monitoring. Via standard, web browser, you can configure and check machine status from anywhere around the world.

  • Page 18: Chapter 4 Voip Ip Phone Status

    Chapter 4 VoIP IP Phone Status Status You can check the basic phone status to find out more information about the phone. They include three parts Basic, DHCP and Syslog. Basic In this page include Product Information, Line Straus, Network Straus, System Status.
  • Page 19 Descriptions Item It shows the basic information of the product. Product Information It shows the registration state of each line. Line Status It shows the information of Internet port, VPN and PC Network Status port. It shows the current time and the running time of the System Status product.

  • Page 20: Dhcp

    DHCP This page displays the status about DHCP server enable/disable, start IP address, end IP address and client lease time. Click Refresh button to refresh status of DHCP server. Descriptions Item It shows the information of the DHCP Server. DHCP Status Syslog It shows all the log information of system.

  • Page 22: Chapter 5 Sip Account Setting

    Chapter 5 SIP Account Setting SIP Account SIP is a request-response protocol, dealing with requests from clients and responses from servers. Participants are identified by SIP URLs. Requests can be sent through any transport protocol. SIP establishes call parameters at either end of the communication, and handles call transfer and termination.

  • Page 23: Nat Setting

    Set your NAT Traversal parameters in the following interface. It is helpful for the device behind NAT Descriptions Item Enable/Disable NAT. VIP-362WT supports STUN traversal, choose “STUN” in the “NAT NAT Traversal Traversal Mode” if you want traverse NAT/Firewall. STUN server IP address, default is stun.fwdnet.net...

  • Page 24: Basic

    Basic, Audio Configuration, User and Advanced, user can program all the SIP parameters. For VIP-362WT it can support 5 lines registered. Basic Set the basic information provided by your VOIP Service Provider, such as Phone Number, Account, password, SIP Proxy and so on.

  • Page 25: Audio Configuration

    Audio Configuration Select the audio Codec you want to use... Descriptions Item Choose the audio codec type from G.711U, G.711A, G.722, G.729, Audio Codec Type1 G.723 Choose the audio codec type from G.711U, G.711A, G.722, G.729, Audio Codec Type2 G.723 Choose the audio codec type from G.711U, G.711A, G.722, G.729, Audio Codec Type3 G.723...

  • Page 26: Advanced

    Enable / Disable Call Pickup. Call Pickup Fill in the hotline number. Pickup handset or press speaker/headset button, VIP-362WT will Delayed Hot Line dial out the hotline number automatically. Ex: xxxT4 will delay 4 seconds, then transfer to xxx(set to T0 will not delay.) Enable / Disable MWI (message waiting indicate).
  • Page 27 When you set enable, an unregistered message will be sent before Cancel Message registration, while you set disable, unregistered message will not be Enable sent before registration. You should set the option for different Proxy. Enable / Disable prack. Prack Enable If this option enable, IP Phone will send SIP-PING to Server periodically SIP Ping Enable instead of sending hello packet.

  • Page 28: Chapter 6 Network Setting

    Chapter 6 Network Setting Basic In this item you can program all the Network parameters. Internet Port (WAN) Internet Port WAN (Static IP) Descriptions Item Internet Connection Choose Static IP.
  • Page 29 Type The IP address of Internet port IP Address The subnet mask of Internet port. Subnet Mask The default gateway of Internet port. Default Gateway The primary DNS of Internet port. Primary DNS The second DNS of Internet port. Second DNS Internet Connection Choose Static IP.

  • Page 30: Pc Port(Lan)

    Descriptions Item Internet Connection Choose PPPoE. Type PPPoE Account Fill in the PPPoE account which get from Internet Service Provider PPPoE Password Fill in the PPPoE account get from Internet Service Provider PPPoE Auto-Dial Enable / Disable PPPoE Auto-Dial. Choose DNS type from Manual and Automatic 1.

  • Page 31: Network Address Server Settings (Dhcp)

    The starting IP address which IP phone will attribute to clients. Note: The Network Sect of DHCP Server Start Address should be the Start IP Address same with the one that VIP-362WT’s PC port. Generally speaking, you can use the default setting. Number of IP address will distribute to clients.

  • Page 32: Wireless

    You can use the default setting. Secondary DNS that DHCP Server will distribute. Secondary DNS You can use the default setting. Enable / Disable DHCP Server. Local DHCP Server If PC port is not in NAT mode, user can not enable DHCP server. Wireless Wireless Setting Same as Internet Port (WAN), support Fixed IP, PPPoE, DHCP...

  • Page 33: Mac Address Clone

    MAC is right, in order to prevent to make VIP-362WT unusable. You can login VIP-362WT’s Web via PC port if you are incautious to make it wrong. And then cloning the right MAC or resume the default settings.

  • Page 34: Dmz

    shared or public networks like the Internet. In short, by VPN technology, you can send data between two computers across a shared or public network in a manner that emulates the properties of a point-to-point private link. Descriptions Item Enable / Disable VPN. VPN Enable And user can choose the VPN mode from PPTP and L2TP.

  • Page 35: Qos

    For example, the DMZ computer’s IP is “192.168.1.2”, “DMZ start port” and “DMZ end port” is 20 and 1023. The DMZ function is that DMZ computer can get the requests from the ports (20 to 1023) of VIP-362WT’s Internet port. Layer 3 QoS: Set the IP TOS value of SIP and RTP Packets.
  • Page 36 Descriptions Item Some ISP supply QoS services. The QoS services can make the best of improving the quality of Voice application. You can get the settings from the ISP if they supply QoS services. Please connect with them if you need it.

  • Page 37: Chapter 7 Phone Configurations

    Chapter 7 Phone Configurations User can configuration volume, call forward, multi-functional key, dial plan, phonebook and call log. Performance User can configuration the value of ring volume, speakerphone volume, handset volume and so on. Volume Volume Settings - Adjust the input gain or the volume of handset/speaker/ring Items Description Handset Input...

  • Page 38: Call Forward

    The Max value of VIP-362WT’s jitter delay, VIP-362WT’s jitter is an Max Jitter Delay (ms) adaptive jitter mechanism. How long VIP-362WT will delay to sound hook-on tone when call party Hook-On Tone Delay end call. (sec) How long VIP-362WT will ring Ringing Time(Sec) Before the busy tone VVIP-256WT will send the delay tone(like di,di.),...

  • Page 39: Dial Plan

    Call Immediately Key Choose call immediately key form * or #. Enable / Disable ICMP Ping. If enable this option, VIP-362WT will ping the SIP Server every interval ICMP Ping time, otherwise, It will send “hello” empty packet to the SIP Server.
  • Page 40 Items Description Adding one dial plan: Step 1. Enable Dial Plan Step 2. Click Add button, and the configuration table Step 3. Fill in the value of parameters. Step 4.Press OK button to end configuration. Step 5. Press Save Settings button to save changes. Editing one dial plan: Step 1.
  • Page 41 “9,1xxxxxxxxxx”:VIP-362WT make outside dial tone after inputting “9”, stop tone until inputting “1” “9,8,010x”: make outside dial tone after inputting “9”, stop tone until inputting “0” Set the delayed time. For example: “<9:111>T2”: VIP-362WT will dial out the matched number “111” after 2 seconds.
  • Page 42 If user dials 2,622 or 2,6222 or 2,62222 or VIP-362WT will call 5622 or 56222 or 562222 or immediately. And VIP-362WT will make outside dial tone after inputting “2” or “3”, stop tone until inputting “6”. Example 5 If user dials...

  • Page 43: Phonebook

    Phonebook Phonebook The list Show all the directory entries. Please click "Save Settings" button to save this list after you edit or add an item. Items Description Input the name Name Input the phone number Number Items Description Adding one phone book: Step 1.

  • Page 44: Black List

    Step 1. Choose one phone book Step 2. Click Edit button, and the configuration table Step 3. Change the value of parameters. Step 4. Press OK button to end configuration. Step 5. Press Save Settings button to save changes. Deleting one phone book: Step 1.

  • Page 45: Call Log

    Items Description Adding one Black List: Step 1. Click Add button, then the configuration table. Step 2. Fill in the value of parameters. Step 3. Press OK button to end configuration. Step 4. Press Save Settings button to save changes. Editing one Black List: Step 1.

  • Page 46: Chapter 8 Voip Ip Phone Administration

    Chapter 8 VoIP IP Phone Administration In this item; can configuration the Time/Date, password, web access, system log and so on Management In this page can configuration the value of Time/Date, password, web access, and system log and so Time/Date Items Description Fill in the NTP server IP address or Domain name...
  • Page 47 Items Description Alarm Setting: Step 1. Enable alarm Step 2.Set alarm time Step 3. Press Save Settings button to save changes and then press Reboot button to active changes Items Description Daylight Saving Time: Step 1. Enable Daylight Saving Time. Step 2.

  • Page 48: Password Reset

    Password Reset Items Description Choose the user type from admin and user. User Type Input original password Original Password Input the new password New Password Input the new password again Password Confirm Items Description Change the password: Step 1. Choose the admin from the drop-down list. Step 2.

  • Page 49: Web Access

    Web Access Items Description If or not enable user login WEB via Internet port. WAN Interface If enable, user can access Web to administration. Login Set the port which used to login WEB via Internet port and PC port, Web Login Port Default is 8080, that is why URL should have 8080.

  • Page 50: Factory Defaults

    Local and remote Syslog In local: Step 1. Set syslog server null and choose one kind of Log Level. Step 2. Press Saving Settings button to save and press Reboot button to active changes. Step 3. User can view syslog in Status/Syslog webpage. In remote: Step 1.

  • Page 51: Security

    Security CA Certificate - The issuer of the certificate. Client Certificate - user's certificate issued by CA. Private Key - user's private key file. Items Description The CA certificate file of TR069 TR069 CA Certificate The Client Certificate file of TR069 TR069 Client Certificate The Private Key file of TR069...

  • Page 52: Provision

    HTTP or HTTPS. Provisioning allow VIP-362WT auto-upgrading or auto-configuring VIP-362WT supports 3 ways to provision: TFTP, HTTP and HTTPS. Before testing or using TFTP, user should have tftp server and upgrading file and configuring file. Before testing or using HTTP, user should have http server and upgrading file and configuring file.
  • Page 53 Resync Error Retry “Resync Error Retry Delay” time, default is 3600s Delay If it’s time to resync, but VIP-362WT is busying now, in this case, VIP-362WT will wait for a period time, the longest is “Forced Resync Forced Resync Delay” , default is 14400s, when the time over, VIP-362WT will forced...

  • Page 54: Snmp

    SNMP Allow the device to be managed by the Manager which is set in the SNMP Manager IP. Items Description If or not enable SNMP SNMP Enable String, as an express password between management process and the Get Community agent process String, as an express password between management process and the Set Community agent process...
  • Page 55 TR069 Enable If or not enable TR069 CWMP The URL of TR069 server ACS URL The VIP-362WT’s user name for connecting to TR069 server User Name The VIP-362WT’s password for connecting to TR069 server Password Periodic Inform If or not enable periodic information...

  • Page 57: Appendix A Frequently Asked Questions List

    Appendix A Frequently Asked Questions List Q1 : No Operation after Power On? A1: Check if the power adapter is properly connected. Q2: No Dial Tone? A2: Check if the handset cord is properly connected. Q3: Can not Make a Call? A3: Check the status of your SIP registration status or contact your administrator, supplier, or ITSP for more information or assistance.

  • Page 59: Appendix B Specifications

    Appendix B Specifications Product 802.11n wireless Desktop IP Phone Model VIP-362WT Hardware 10/100M, Half or Full Duplex, auto-negotiation 10/100M, Half or Full Duplex, auto-negotiation Display 128×64 Graphic LCD with white back light Headset Jack 3.5mm earphone jack Phone Keys 4 soft keys...
  • Page 60 MAC Address Cloning SIP proxy redundancy: dynamic via DNS SRV, A records Direct IP to IP calling Alarm Clock Day Light Saving NAT Traversal: Traversal by STUN Built-in NAT Router QoS with Layer 2 and Layer 3 DHCP Server and Client IP conflict detection Network and Configuration Internet Connection Type...

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