Solutions; Solution 1 - Motorola SB5100 Series Installation Manual

Solutions

If you choose not to run the Motorola Remove program, you can perform the procedures in
Solution 1 or Solution 2. Review both solutions before choosing which one to run.

Solution 1

1
Leave the USB cable plugged into the SURFboard cable modem and the computer.
From the Windows Desktop, right-click the My Computer icon to display a list of options.
2
Click Properties at the bottom of the list. The System Properties window is displayed.
3
4
On the System Properties window, click the Device Manager tab.
Expand the Universal Serial Bus controllers branch and see if there is an entry for USB
5
Composite Device. The following additional entries are automatically removed when the
USB Composite Device is removed:
Windows 98 Second Edition may list two entries as USB Cable Modem under Other
#
Devices.
# Windows 98 may list two entries as Unknown Devices under Other Devices.
These additional entries are automatically removed when the USB Composite Device is
removed.
Select the USB Composite Device and click Remove.
6
CAUTION!
Extremely Important: After removing the USB composite device, disconnect the USB cable from the SURFboard
cable modem and reboot the PC. To reinstall the USB drivers, follow the instructions in "Setting Up a USB Driver
for Windows 98", page 3-5
Installation and Operation
SURFboard Cable Modem Installation Manual
3-47