Error Symptoms - IBM IntelliStation M Pro 6225 Hardware Maintenance Manual And Troubleshooting Manual

Error code/symptom
215-XXX-000
(Failed IDE CD-ROM drive test.)
217-198-XXX
(Could not establish drive parameters.)
217-XXX-000
(Failed BIOS hard disk test)
Note: If RAID is configured, the hard disk
number refers to the RAID logical array.
217-XXX-001
(Failed BIOS hard disk test)
Note: If RAID is configured, the hard disk
number refers to the RAID logical array.
301-XXX-000
(Failed keyboard test.)
302-XXX-000
(Failed mouse test.)
405-XXX-000
(Failed Ethernet test on controller on the
system board.)
405-XXX-00N
(Failed Ethernet test on adapter in PCI slot
n.)
415-XXX-000
(Failed Modem test.)

Error symptoms

You can use the error-symptom tables to find solutions to problems that have
definite symptoms.
If you cannot find the problem in the error symptom charts, go to "Starting the
diagnostic programs and viewing the test log" on page 13 to test the computer.
If you have just added new software or a new option and the computer is not
working, complete the following steps before using the error symptom charts:
1. Remove the software or device that you just added.
2. Run the diagnostic tests to determine whether the computer is running correctly.
3. Reinstall the new software or new device.
In the following table, if the entry in the FRU/action column is a suggested action,
perform that action; if it is the name of a component, reseat the component and
replace it if necessary. The most likely cause of the symptom is listed first.
FRU/action
1. Try test with another CD-ROM.
2. CD-ROM drive cables.
3. CD-ROM drive.
4. System board.
1. Check cable and termination.
2. SCSI backplane.
3. Hard disk.
1. Fixed disk 1 (hard disk drive 1)
2. System board
1. Fixed disk 2 (hard disk drive 2)
2. System board
1. Keyboard
2. System board
1. Mouse
2. System board
1. Verify that Ethernet is not disabled in BIOS.
2. System board.
1. For n=0, system board
2. For n>0, adapter in PCI slot n
3. System board
1. Cable
Note: Ensure modem is present and attached to computer.
2. Modem
3. System board
Chapter 6. Symptom-to-FRU index
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