Common Product Recognition Issues - Garland MWE3W Installation And Operation Manual

GARLAND CLAMSHELL GRILLS WITH PRODUCT RECOGNITION

COMMON PRODUCT RECOGNITION ISSUES

Product Recognition Errors can appear in 2 ways:
1. After initiating cook cycle, the controller displays "PRODUCT NOT RECOGNIZED - NO RECIPE FOUND".
2. The controller displays the incorrect product for the product that was layed on the grill.
In both cases, the most common reasons for these 2 issues are as follows:
OVERLAPPING
PRODUCT
In any of the cases as outlined above or in any other event, perform an Forced Auto Calibration to reset the upper platen
distance to the grill surface. Prior to performing a Forced Auto Calibration, be sure to:
1. Make sure the upper platen is free and clear of any carbon build up or debris.
2. Ensure that the grill surface is scraped and cleaned.
3. Teflon sheet should not be worn and be fit to the upper platen tightly.
Perform a Forced Auto Calibration routine as indicated in section "PRODUCT RECOGNITION", "TO PERFORM FORCED AUTO
CALIBRATION".
PART #4521777 (10/09/09)
Overlapping
Product - Ensure that
you do not have any
patties overlapping
when you lay
product. This will
fool the controller
into thinking that
there is much thicker
product on the grill
than there is.
Wrinkled or Worn
Teflon Sheet -
Ensure that the teflon
sheet is installed and/
or wrapped correctly
to platen. A loose,
worn, or teflon sheet
with tears and/or
scratches can effect
product recognition.
INSTALLATION/OPERATION MANUAL
Platen makes
contact with
Chicken Ring -
Always make sure
that the chicken
ring is clear of the
adjacent platen prior
to initiating a cook
cycle.
Auto calibation
done with carbon
build up or
product residue
on grill surface
- Ensure that the
grill surface is free
of any carbon build
up. Debris on the
grill surface during
auto calbration will
cause the control to
mark the location
of the grill surface
incorrectly.
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