Troubleshooting Guide - Cumberland Stove Works MF3800 Operator's Manual

TROUBLESHOOTING GUIDE

Unplug stove before performing any maintenance.
PROBLEM
? Fire burns with a lazy, orange
flame and/or fuel builds up in the
fire pot. Glass may become dirty.
PROBLEM
? Fire goes out or parlor stove
shuts down. Fuel may stop feed-
ing.
PROBLEM
? Fire goes out or parlor stove
shuts down. Fuel may stop feed-
ing.
PROBLEM
? Stove fans are not running.
Contact service provider if above remedies fail, contact dealer or call CSW customer service at 800-345-6007.
WARNING! Negative pressure in a home is a serious issue. If there is a problem, the stove should be installed with a
Fresh Air kit (not included).
800-345-6007
Make sure glass door is shut and
sealed tightly. If not, adjust door handle
or replace gasket.
Check that ash pan is in place and
properly sealed.
Check that firepot is back all the way
and sealing with the potholder
Check that exhaust blower is running
and venting properly. If not, check con-
nection and clean or replace.
CAUSE: Fire pot burns out of fuel
Hopper empty, refill
Hopper door is open.
Auger jams. Remove auger and
clean. (Auger jams can be a problem if
poor quality fuel is used. Or excessive
fines (sawdust, corn cobs or husk)
Feed auger has come loose. Check
to see if auger motor is turning and au-
ger is not.
Heat sensor. If the operating tem-
perature is too low the parlor stove will
shutdown.
Make sure glass door is shut and
sealed tightly. If not, adjust the door
handle or replace gasket.
Heated room is under negative pres-
sure, check the make-up air fans and
ducts.
CumberlandStoveWorks.com
INSTALLATION AND OPERATION MANUAL
WARNING
NEVER SERVICE OR TOUCH THE FEED AUGER WITH
THE STOVE PLUGGED IN.
CAUSE: Too rich air/fuel mixture
Moisture content of fuel above 15%. Allow fuel to
dry.
Check inside parlor stove and exhaust pipes for
blockage. Tap inside walls of firebox, clean behind
side access plates, clean fire pot and firebox vent
holes above firebrick panel.
Feed rate is too high for fuel, reduce range set-
ting.
Check to make sure that exhaust vent is not
blocked.
are found in hopper. Auger jams are evident when
the auger motor runs but no fuel is delivered.
Hopper switch is not functioning properly or not
conntected to the controller.
CAUSE: Auger stops turning
High limit sensor. Evident when parlor stove is ex-
tremely hot. Allow parlor stove to cool for one hour
and restart.
Vacuum switch tripped. Caused by exhaust blower
not running or venting blocked. Check blower, clean
or replace. Clean venting of blockage.
Auger motor not operating. Inspect connection
and replace if necessary.
CAUSE: Loss of vacuum
Faulty fans or control board. Call your dealer or
customer service for advance diagnostics.
MF3700, MF3800 Models
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