Swann Advanced series Easy Setup Manual
Swann Advanced series Easy Setup Manual

Swann Advanced series Easy Setup Manual

16 channel h.264 dvr
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Helpdesk / Technical Support Details
Swann Technical Support
All Countries E-mail: tech@swannsecurity.com
Telephone Helpdesk
USA toll free
1-800-627-2799
(Su, 2pm-10pm US PT)
(M-Th, 6am-10pm US PT)
(F 6am-2pm US PT)
USA Exchange & Repairs
1-800-627-2799 (Option 1)
(M-F, 9am-5pm US PT)
© Swann Communications 2011
AUSTRALIA toll free
1300 138 324
(M 9am-5pm AUS ET)
(Tu-F 1am-5pm AUS ET)
(Sa 1am-9am AUS ET)
NEW ZEALAND toll free
0800 479 266
UK
0203 027 0979
16 Channel H.264 DVR
M162600_211111E

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Summary of Contents for Swann Advanced series

  • Page 1 (Tu-F 1am-5pm AUS ET) (F 6am-2pm US PT) (Sa 1am-9am AUS ET) USA Exchange & Repairs NEW ZEALAND toll free 1-800-627-2799 (Option 1) 0800 479 266 (M-F, 9am-5pm US PT) 0203 027 0979 16 Channel H.264 DVR © Swann Communications 2011 M162600_211111E...
  • Page 2 Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.
  • Page 3 etup Guide H.264 DVR Technical Specifi cations Video Compression H.264 Video System NTSC / PAL Operating System Linux BNC: 16-ch inputs / BNC: 2 outputs / VGA: 1 output / HDMI: 1 Video ouput Input/Output Camera Connections BNC :4-ch inputs/ BNC via adapter: 12-ch inputs / RCA: 2-ch Audio outputs NTSC: 704 x 480 / PAL: 704 x 576...
  • Page 4: Before You Begin

    Solution: Make sure the DVR is connected to a USB fl ash drive, and that the USB fl ash • If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical drive is formatted to have a FAT32 fi le system. Some fl ash drives are not compatible with Support Telephone Helpdesk - the number is on the back cover.
  • Page 5: Table Of Contents

    Changing or Installing the Hard Drive Table of Contents Contents Note: the following instructions are for Before you begin Remove installing or changing the hard drive. If Table of Contents Overview your DVR already has a hard drive pre- Important Information installed, and you don’t want to change Layout of the Front Panel it, disregard these steps.
  • Page 6: Push The Metal Clip On The Sata

    Overview Preparing your Mobile Device Congratulations on your purchase of this Swann DVR! Mobile technology is becoming increasingly advanced, and the rate of change is You’ve chosen a versatile, powerful and great value security monitoring and increasing. We’re constantly updating software to keep up with the evolution of recording solution for your home or business.
  • Page 7 We strongly advise setting password on the admin Remote Control USB Mouse account to prevent unauthorized remote access. Operating Instructions Security Stickers (4 Pack) Power Adapter with Cable 12-way Audio Adapter Software CD If you are missing any of these components, contact Swann Communications for assistance.
  • Page 8: Important Information

    Choose something that you’ll remember, but that others changes. Choose Yes. would be unlikely to guess. If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover.
  • Page 9: Layout Of The Front Panel

    Remote Access via Internet Explorer Layout of the Front Panel 1 2 3 The easiest way to access your DVR remotely is via an Internet browser. These instructions will detail how to access the DVR via Microsoft Internet Explorer ® .
  • Page 10: Layout Of The Rear Panel

    Layout of the Rear Panel Static and Dynamic IP Addresses In much the same way as your home network can use static or dynamic IP addresses, many Internet providers don’t issue (or charge more for) a static IP address for users. The easiest way to fi nd out is to contact your Internet service provider.
  • Page 11 Remote Access: IP addresses Public and Private IP Addresses The IP address used by the DVR, whether entered manually (STATIC) or assigned by the dynamic host (DHCP) is the private IP address of the DVR. The private IP address is used to locate the DVR on your private network. However, to access the DVR from a remote location via the Internet, you’ll need to know your home network’s public IP address.
  • Page 12: Layout Of The Remote Control

    Layout of the Remote Control Remote Access: Ports and UPnP UPnP Basically, UPnP is the ultimate shortcut when setting up your home network. The big benefi t of UPnP is that you don’t have to worry about port forwarding, which is one of the most time consuming and diffi cult stages of confi guring your network.
  • Page 13 Remote Access The primary requirements for accessing the DVR via the Internet are: 1) Record: Press to immediately start 11) PIP (Picture In Picture): Initiates recording. This acts as a manual override picture in picture mode. Press multiple to the schedule and motion recording times to cycle through PIP options.
  • Page 14: Navigating The Menus

    Navigating the Menus SELECTED PRESET POINT: The current preset point being defi ned/edited. Camera Color Setup 10. STOP TIME: How long the camera will pause at each preset point when using CRUISE MODE. Record Record Setup 11. GOTO: Moves the camera to the selected preset point. 12.
  • Page 15 PTZ Controls You can bring up the PTZ Control window by pressing the PTZ button on the remote controlor the front panel of the DVR. The PTZ control window is not available while There are two main ways to navigate through the menus on the DVR. One is to use Cruise Mode is active.
  • Page 16 UPDATE: For loading new soft/fi rmware onto the DVR via a USB fl ash drive. Usually, When you’re using the menus to change settings or values, you should click “Apply” you won’t need to use this setting unless directed to do so by Swann Technical Sup- in the bottom right corner to save your changes.
  • Page 17 Maintain (System Maintenance) Menu Getting Started If you’ve just unpacked your DVR and are not sure where to begin setting up your system, here’s a quick rundown of the most important things that need to be set up. • Test your system. Before installing cables into walls, it’s a great idea to plug everything in and make sure it all works.
  • Page 18: Starting The Dvr

    Starting the DVR System Information Menu Once the DVR has been connected to power it will switch itself on automatically. The DVR takes approximately 45 seconds to boot up, during which time the image to the right will be displayed. When you fi rst press a button on the remote control or click a button on the mouse, the DVR may ask you to LOGIN.
  • Page 19 Language Menu Main Menu: Opens the Main Menu of the DVR. See page 18. Multi-pics: Select from all available viewing modes, and which channels you’d like to display. You can ac- cess the same options by using the viewing modes select button.
  • Page 20: Main Menu

    Main Menu View Mode: Advanced Setup The MAIN MENU of the DVR. In this picture, the mouse cursor is currently highlighting the DISPLAY icon. V-OUT CH SEQUENCE SETUP “Display Setup Menu” on page 20: The camera menu contains all the options for Here, you can set what order you’d like the DVR to present channels.
  • Page 21 Rotate Time: How long channels will be displayed in Auto Rotate mode. “Network Menu” on page 30: Where you can confi gure the DVR to operate on your home network and over the Internet. If you want to connect to your DVR re- View Setup: You can customize which channels will be displayed in Live Viewing motely using a computer or a mobile device, these settings will need to be confi g-...
  • Page 22: Display Setup Menu

    Display Setup Menu Video / Audio Setup Menu Video System: Here you can choose between PAL and NTSC. PAL is used in Western The Display Setup menu of the DVR. In this picture, the mouse cursor is cur- Europe and Australia, NTSC is used in the US, Canada and Japan. If rently highlighting the CH1 title fi eld.
  • Page 23 Color Setup You can fi ne tune the look of each channel individually by adjusting the HUE, BRIGHT (brightness), CONTRAST and SATURATION values for each channel. Just select the SETUP option under the COLOR heading to open the dialog window. This is useful if peculiar lighting conditions, a non-standard camera or a conspicuously colored object in the frame cause the display to be inconveniently tinted, or over/ under exposed.
  • Page 24: Record Menu

    Record Menu User Setup Menu Record Setup: The Record Setup menu will allow you to access and confi gure: • The Recording Schedule, which governs when your DVR will record, and under what circumstances. • Quality settings: How much data the DVR will use to record video. The higher the data rate, the more clarity there will be in your images, but the less video you’ll You can defi ne up to seven user accounts for the DVR.
  • Page 25: Record Setup Menu

    Record Setup Menu Confi guring DST (Daylight Savings Time) Settings As the standards for daylight savings diff er from country to country, and often state to state, you might need to manually tell the DVR exactly when it commences and ends in your locality.
  • Page 26: Manual Frame Rate Confi Guration

    Manual Frame Rate Confi guration Date and Time Menu Setting the Date and Time It is very important if you’re planning on using the video search function that the date and time are correctly set. This is also the case if you want to be able to use the Frame Rate: How many frames per second (FPS) the DVR records.
  • Page 27: The Recording Schedule

    System Setup Menu The Recording Schedule The SYSTEM SETUP menu is where most of the advanced settings for the DVR hide out. Most of the time, there isn’t much you’ll need to change here. However, a few settings might need tweaking from time to time, particularly when you’re fi rst confi guring the DVR.
  • Page 28 NO RECORD: As the name suggests, the DVR will not record anything from this Email: Choose whether you want the email function enabled or disabled here. channel while NO RECORD is selected. We suggest only using this Channel Select: You can choose which channels will trigger the auto-email function. setting if you’re absolutely sure you don’t want to see what’s going on during these times.
  • Page 29: Motion Detection Setup

    Auto Email Setup Menu Motion Detection Setup Here, you’ll be able to set the motion detection features of the DVR for each channel. We suggest that motion detection is, under most circumstances, the most practical recording method for the DVR to employ. How it Works: Once motion detection has been enabled for a channel, it will register You can confi gure the DVR to automatically send you email alerts when it detects an to the DVR as an ALARM EVENT.
  • Page 30: About Motion Detection

    About Motion Detection How Motion Detection Works Output: Triggers the external alarm output (on the rear of the DVR - see item 8 in “Layout of the Rear Panel” on page 8 for its location) for The way that the DVR looks for motion is quite straight forward - it’s a process where the specifi ed duration.
  • Page 31: Motion Detection Area Setup

    Alarm Confi guration Menu Motion Detection Area Setup Say, for example, you are trying to monitor your front yard, whilst in the background there is a busy street, and the cars driving past continually set off the motion detection. What can you do about it? Setting only part of the camera’s view to be motion sensitive might be the answer.
  • Page 32: Network Menu

    Network Menu Alarm Setup To use the Alarm features of the DVR, you’ll need to confi gure them here. This is the NETWORK SETUP screen. There are two screens which allow you to confi gure how the DVR will accept or This is the most technically complex aspect to setting up the DVR, and does output alarm signals.
  • Page 33 PTZ Menu UPnP (Universal Plug and Play): UPnP is a technology which makes confi guring your net- work easier and faster. To use the UPnP setting on the DVR, you’ll need a router which sup- ports the feature, with UPnP enabled. Note that many routers which do support UPnP do not come with the feature enabled by default.
  • Page 34 NETMASK (SUBNET MASK): If the IP address is like a street address, then a sub- network is like your neighborhood. This will be formatted in a similar way to the IP address (ie. four numbers up to 255 separated by periods) but contain very dif- ferent numbers.
  • Page 35: Record (Video) Search

    HDD Management Record (Video) Search Video Search In the VIDEO SEARCH screen you can search for a specifi c day for a recording and view it in playback mode. This is useful for hunting a specifi c recording of an incident This is the HARD DRIVE (HDD) MANAGEMENT screen.
  • Page 36: Detail Files And Log List

    Detail Files and Log List Device Management The Detail Files Screen This is the main screen you’ll use when locating specifi c incidents and recordings. It’s also where you’ll need to go to perform a backup to a USB fl ash drive. For more about using the File List to perform a backup, see “USB Backup”...
  • Page 37: Usb Backup

    USB Backup Playback Controls Preparing a USB Flash Drive Most, but not all, USB fl ash drives are compatible with the DVR. The Toolbar The fl ash drive will have to be formatted with the correct fi le The playback controls are located at the bottom of the playback interface. They structure, which is FAT32.
  • Page 38: Playing Backed Up Footage On A Mac

    Playing Backed Up Footage on a Mac USB Backup Instructions Got a Mac? No problems. The CD contains a version of the playback software for Mac • First, insert a USB fl ash drive into the USB port on the rear of the DVR. Inserting a OS X.
  • Page 39: Playback

    Playback The Playback Interface Assuming that you’ve used the default installation paths, you can access the playback software by selecting the desktop icon named Playback Software, or fi nding the program group of the same name in your Start Menu. This will take you to the default interface playback...
  • Page 40 Playing Backed Up Footage on a PC The video fi les which the DVR backs up are not playable by standard multimedia Playback Controls software. This means that your usual media player is not going to be able to open or The playback controls work in a similar manner to those you’ll fi nd on a DVD player display footage from the DVR.

Table of Contents