Swann Advanced-Series 8 Channel DVR H.264 Installation Manual

Swann Advanced-Series 8 Channel DVR H.264 Installation Manual

Advanced series 8 channel h.264 dvr

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Advanced-Series
8 Channel H.264 DVR
M82600_211111E

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Summary of Contents for Swann Advanced-Series 8 Channel DVR H.264

  • Page 1 Advanced-Series 8 Channel H.264 DVR M82600_211111E...
  • Page 2 Back of DVR correct INPUT - this is sometimes labelled A/V, input, source, L1, L2, etc. - consult TV manual for details Swann Communications • Toll Free Technical Support: USA - 1-800-627-2799, Australia - 1300 13 8324 • Email: tech...
  • Page 3: Camera Connections

    etup Guide 8ch H.264 DVR Camera Connections Connect the camera cable’s BNC Connect the DC power sockets on the extension socket & DC socket to the BNC cables to the power splitter’s DC plugs. plug & DC plug on the extension cable. Connect the other end of the BNC plug of the extension cable to the camera connections on the back of...
  • Page 4: Before You Begin

    Choose something that you’ll remember, but that others would be unlikely to guess. • If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover.
  • Page 5: Table Of Contents

    Table of Contents Contents Before you begin Table of Contents Overview Important Information Layout of the Rear Panel Layout of the DVR4-2600 Layout of the DVR4-2550 Layout of the Remote Control Navigating the Menus Starting the DVR Main Menu Display Setup Menu Record Menu Record Setup Menu Manual Frame Rate Configuration...
  • Page 6: Overview

    Overview Congratulations on your purchase of this Swann DVR! You’ve chosen a versatile, powerful and great value security monitoring and recording solution for your home or business. Let’s just take a moment to talk about some of the great features that the DVR offers and some of the things to think about before installing the system.
  • Page 7 • Your remote control is ideal for those times your DVR is out of arms reach. Package Contents DVR Unit Network cable Remote Control USB Mouse Operating Instructions Security Stickers (4 Pack) Power Adapter with Cable Software CD If you are missing any of these components, contact Swann Communications for assistance.
  • Page 8: Important Information

    Choose something that you’ll remember, but that others would be unlikely to guess. If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover.
  • Page 9: Layout Of The Rear Panel

    Layout of the Rear Panel 7 9 6 1) CH1 ~ CH8 (Video Inputs): These selectable resolution between 800 x are the eight camera inputs, labelled as 600, to a maximum of 1440 x 900. per their channel in the DVR’s interface. 6 Above) USB Mouse Port: For Thus, plug the camera you want to be associated with Channel 1 into the port...
  • Page 10: Layout Of The Dvr4-2600

    Layout of the DVR4-2600 1 2 3 10 11 12 13 15 16 17 18 19 1) Power Indicator: This LED is 5) PTZ: Opens the Pan, Tilt, Zoom pop- illuminated when the DVR is connected up menu. This is used to control PTZ to power and switched on.
  • Page 11: Layout Of The Dvr4-2550

    Layout of the DVR4-2550 13 14 1 2 3 10) Pause: During playback, will pause 13) Stop: In playback mode, pressing the current recording and leave a still- this button will stop playback. frame on screen. In live-viewing mode, 14) Record: Press to immediately start this will activate the auto-sequence mode, where the display automatically recording.
  • Page 12: Layout Of The Remote Control

    Layout of the Remote Control...
  • Page 13 1) 0 ~ 9 (Numeric Buttons): Used to 8) SEL (Select): The SELECT button is input numbers. 1 ~ 4 can be used as quick the equivalent of Enter/Return on a channel changing buttons in a similar computer keyboard. Use this button to manner to a television, and these will (as the name suggests) select an option work during either live-viewing mode...
  • Page 14: Navigating The Menus

    Navigating the Menus Camera Color Setup Record Setup Record Area Setup Motion Network Search Search Playback File Details File Details HDD Management Alarm Config Auto Email Main Menu Device PTZ Settings Mobile Date & Time Set User Password Video Settings System Language System Information...
  • Page 15 There are two main ways to navigate through the menus on the DVR. One is to use the included USB mouse. This is the fastest and easiest way to navigate through the menus, make selections and input information. We highly recommend using the mouse to operate your DVR.
  • Page 16 Navigating the Menus IMPORTANT - Remembering to Apply Your Changes When you’re using the menus to change settings or values, you should click “Apply” in the bottom right corner to save your changes. If you do not click “Apply, ” a window will pop up asking whether you want to save your changes.
  • Page 17 Getting Started If you’ve just unpacked your DVR and are not sure where to begin setting up your system, here’s a quick rundown of the most important things that need to be set up. • Test your system. Before installing cables into walls, it’s a great idea to plug everything in and make sure it all works.
  • Page 18: Starting The Dvr

    Starting the DVR Once the DVR has been connected to power it will switch itself on automatically. The DVR takes approximately 45 seconds to boot up, during which time the image to the right will be displayed. When you first press a button on the remote control or click a button on the mouse, the DVR may ask you to LOGIN.
  • Page 19 Main Menu: Opens the Main Menu of the DVR. See page 18. PTZ: Opens the Pan, Tilt, Zoom controls. The same function can be accessed by pressing the PTZ button on the remote control. Multi-pics: Select from all available viewing modes, and which channels you’d like to display.
  • Page 20: Main Menu

    Main Menu The MAIN MENU of the DVR. In this picture, the mouse cursor is currently highlighting the DISPLAY icon. “Display Setup Menu” on page 20: The camera menu contains all the options for setting up how the DVR interfaces with and displays the images from the cameras connected to it.
  • Page 21 “Network Menu” on page 30: Where you can configure the DVR to operate on your home network and over the Internet. If you want to connect to your DVR re- motely using a computer or a mobile device, these settings will need to be config- ured correctly.
  • Page 22: Display Setup Menu

    Display Setup Menu The Display Setup menu of the DVR. In this picture, the mouse cursor is cur- rently highlighting the CH1 title field. Naming Channels You can change the name of any channel from the default (and rather drab) “CHx” to anything that you would like (up to 8 characters in length).
  • Page 23 Color Setup You can fine tune the look of each channel individually by adjusting the HUE, BRIGHT (brightness), CONTRAST and SATURATION values for each channel. Just select the SETUP option under the COLOR heading to open the dialog window. This is useful if peculiar lighting conditions, a non-standard camera or a conspicuously colored object in the frame cause the display to be inconveniently tinted, or over/ under exposed.
  • Page 24: Record Menu

    Record Menu Record Setup: The Record Setup menu will allow you to access and configure: • The Recording Schedule, which governs when your DVR will record, and under what circumstances. • Quality settings: How much data the DVR will use to record video. The higher the data rate, the more clarity there will be in your images, but the less video you’ll be able to store on your hard drive.
  • Page 25: Record Setup Menu

    Record Setup Menu Enabling / Disabling Recording: Choose whether the channel you’ve selected will be recorded or not here. A channel which is “disabled” will still appear in live viewing mode, but won’t be recorded. This is a “master” setting, and will override the recording schedule or manual recording modes (i.e.
  • Page 26: Manual Frame Rate Configuration

    Manual Frame Rate Configuration Frame Rate: How many frames per second (FPS) the DVR records. “Real-time” is 25 fps (PAL) or 30 fps (NTSC). However, even lower frame rates are okay - even 3fps is still the equivalent of three photographs per second. Frame Rate - Fixed or Manual: If the FPS setting is “fixed”, then the DVR will automatically adjust the frame rate to a fixed value, determined by the resolution you’re recording at.
  • Page 27: The Recording Schedule

    The Recording Schedule In this example image, the CH1 will record only ALARM events between midnight and 3:00AM, CONSTANTLY between 3:00AM and 6:00AM, then continue to alternate be- tween alarm events and constantly recording for the remainder of the day. The DVR schedule can be set to record using three different record modes. ALARM: Will record only when the alarm function has been triggered. This is the setting to choose if you want to record only when the DVR detects motion (recommended).
  • Page 28 NO RECORD: As the name suggests, the DVR will not record anything from this channel while NO RECORD is selected. We suggest only using this setting if you’re absolutely sure you don’t want to see what’s going on during these times. Setting the Schedule The first step in setting the schedule is choosing which channel you’d like to set the schedule for.
  • Page 29: Motion Detection Setup

    Motion Detection Setup Here, you’ll be able to set the motion detection features of the DVR for each channel. We suggest that motion detection is, under most circumstances, the most practical recording method for the DVR to employ. How it Works: Once motion detection has been enabled for a channel, it will register to the DVR as an ALARM EVENT.
  • Page 30: About Motion Detection

    About Motion Detection How Motion Detection Works The way that the DVR looks for motion is quite straight forward - it’s a process where it compares one frame (that is, a single image taken approximately a 25th/30th of a second from the previous image) with the next. A certain amount of “difference” between these two “frames”...
  • Page 31: Motion Detection Area Setup

    Motion Detection Area Setup Say, for example, you are trying to monitor your front yard, whilst in the background there is a busy street, and the cars driving past continually set off the motion detection. What can you do about it? Setting only part of the camera’s view to be motion sensitive might be the answer.
  • Page 32: Network Menu

    Network Menu This is the NETWORK SETUP screen. This is the most technically complex aspect to setting up the DVR, and does require a working knowledge of network technologies. If you are unfamiliar with networking, then we suggest talking with a professional - ideally, the same person who installed your network, as they’ll know exactly how it’s configured and how best to setup the DVR.
  • Page 33 UPnP (Universal Plug and Play): UPnP is a technology which makes configuring your net- work easier and faster. To use the UPnP setting on the DVR, you’ll need a router which sup- ports the feature, with UPnP enabled. Note that many routers which do support UPnP do not come with the feature enabled by default.
  • Page 34 NETMASK (SUBNET MASK): If the IP address is like a street address, then a sub- network is like your neighborhood. This will be formatted in a similar way to the IP address (ie. four numbers up to 255 separated by periods) but contain very dif- ferent numbers.
  • Page 35: Record (Video) Search

    Record (Video) Search Video Search In the VIDEO SEARCH screen you can search for a specific day for a recording and view it in playback mode. This is useful for hunting a specific recording of an incident if you know the time and date it occurred. To search you need to input the date of the video then select the hour of the recording.
  • Page 36: Detail Files And Log List

    Detail Files and Log List The Detail Files Screen This is the main screen you’ll use when locating specific incidents and recordings. It’s also where you’ll need to go to perform a backup to a USB flash drive. For more about using the File List to perform a backup, see “USB Backup” on page Log List Screen The event log records all the “events”...
  • Page 37: Usb Backup

    USB Backup Preparing a USB Flash Drive Most, but not all, USB flash drives are compatible with the DVR. The flash drive will have to be formatted with the correct file structure, which is FAT32. This can be done via a compatible computer, or you can have the DVR itself format the USB flash drive.
  • Page 38 USB Backup Instructions • First, insert a USB flash drive into the USB port on the rear of the DVR. Inserting a flash drive into the mouse port will not work correctly. • Make sure there are no files on the USB flash drive that you wish to keep, as data already on the drive may be lost (whether or not you use the FORMAT option).
  • Page 39: Playback

    Playback This is an example of the PLAYBACK interface, currently showing quad view. Channels 1, 3 and 4 were not recording at this time. The playback controls are displayed across the bottom of the screen. They are as follows: Rewind Play Pause Fast...
  • Page 40 Playback Controls The playback controls work in a similar manner to those you’ll find on a DVD player or VCR. The playback controls affect all channels being played back simultaneously. Rewind: Reverses the footage. Pressing this button multiple times will increase the speed at which the footage plays in reverse.
  • Page 41: Playing Backed Up Footage On A Pc

    Playing Backed Up Footage on a PC The video files which the DVR backs up are not playable by standard multimedia software. This means that your usual media player is not going to be able to open or display footage from the DVR. The main reason for this is that footage from the DVR is always made of multiple channels of video which are synchronised into one data stream.
  • Page 42 The Playback Interface Assuming that you’ve used the default installation paths, you can access the playback software by selecting the desktop icon named Playback Software, or finding the program group of the same name in your Start Menu. This will take you to the default interface playback software, as shown to the right.
  • Page 43: Playing Backed Up Footage On A Mac

    Playing Backed Up Footage on a Mac Got a Mac? No problems. The CD contains a version of the playback software for Mac OS X. Installing the Playback Software To install the playback software, locate the MAC OS installation file on the included CD named “Mac_Player_vX”.
  • Page 44 Playback Controls The Toolbar The playback controls are located at the bottom of the playback interface. They operate in the same manner as those found on the DVR’s playback interface (see “Playback” on page 37). Managing the Playlist: Opening Files • You can choose to open either individual FILES or an entire FOLDER worth of files at once.
  • Page 45: Device Management

    Device Management HDD: For accessing information about your hard drive. This is where you go to correct or analyze any problem with your hard drive. Additionally, you’ll be able to see at a glance how much recording time you have left at your current quality settings, as well as being able to format (erase all data from) the hard drive here.
  • Page 46: Hdd Management

    HDD Management This is the HARD DRIVE (HDD) MANAGEMENT screen. All aspects of the hard drive can be managed from this screen. Additionally, this is the place to go if you want to know exactly how much space is left on the hard drive, and how much footage you can record to it. HDD STATUS: If the hard drive is not installed properly you will see a message saying NO DISK FOUND.
  • Page 47 You can choose how much footage the DVR will overwrite by selecting it from this menu. You can set this as low as an hour (where the DVR will only keep up to an hour’s worth of footage at a time) or up to 90 days. Alternately, you can leave it on Auto, in which case the DVR will overwrite footage as it deems necessary.
  • Page 48: Ptz Menu

    PTZ Menu This is where you configure the DVR to act as the controller for a PTZ capable camera system. PTZ devices are connected via the RS485 connection on the rear of the DVR. You’ll need the manufacturers documentation for your PTZ system on hand to correctly set it up. The DVR is not compatible with all PTZ systems - in these cases, you’ll need a stand-alone PTZ controller.
  • Page 49: Alarm Configuration Menu

    Alarm Configuration Menu From this menu you can configure the DVR to emit an alarm tone from it’s internal buzzer, or configure the DVR to send an ‘Auto-Mail’ email alert when motion is detected. For the Auto-Mail function to work correctly, the DVR will need to be correctly configured with the details of the email servers and addresses you want to use.
  • Page 50 Buzzer: Whether the internal alarm speaker inside the DVR is enabled or not. When set to OFF, the buzzer will not sound under any circumstances. You can choose which types of alarm events will trigger the buzzer by selecting or deselecting the first tick box next to the type of alarm event you want to trigger the buzzer.
  • Page 51: Auto Email Setup Menu

    Auto Email Setup Menu You can configure the DVR to automatically send you email alerts when it detects an alarm event. Please note that this function is not compatible with all email servers - as the email the DVR sends is procedurally generated, many email servers misidentify it as spam. We recommend setting up a free webmail account with a compatible email provider, such as Gmail, which is compatible with the DVR’s auto-email system.
  • Page 52 Email: Choose whether you want the email function enabled or disabled here. SSL (Secure Sockets Layer): A form of security encryption often employed on the Internet. Contact your email provider to learn if they support or require SSL to be enabled.
  • Page 53: System Setup Menu

    System Setup Menu The SYSTEM SETUP menu is where most of the advanced settings for the DVR hide out. Most of the time, there isn’t much you’ll need to change here. However, a few settings might need tweaking from time to time, particularly when you’re first configuring the DVR.
  • Page 54: Date And Time Menu

    Date and Time Menu Setting the Date and Time It is very important if you’re planning on using the video search function that the date and time are correctly set. This is also the case if you want to be able to use the footage from your DVR in a court of law or similar legal proceeding.
  • Page 55 Configuring DST (Daylight Savings Time) Settings As the standards for daylight savings differ from country to country, and often state to state, you might need to manually tell the DVR exactly when it commences and ends in your locality. First, turn DST on. We suggest setting the Daylight Saving Time Mode to Date, and manually entering the dates and times that daylight savings time applies to and from, in your locality.
  • Page 56: User Setup Menu

    User Setup Menu You can define up to seven user accounts for the DVR. One of these will always be the admin account (though the name can be changed) which has total access to all aspects of the DVR. The remaining six accounts are USER accounts, and can have customized levels of access.
  • Page 57 To edit the level of access a USER account has: • Tick the SEL box corrosponding to the user account you want to edit. • Click the AUTHORITY button. • On the subsequent page, tick the boxes for the control you want that particular user account to have.
  • Page 58: Video / Audio Setup Menu

    Video / Audio Setup Menu Video System: Here you can choose between PAL and NTSC. PAL is used in Western Europe and Australia, NTSC is used in the US, Canada and Japan. If the DVR’s picture is black and white, flickering or similar, then this is probably caused by the video system being set incorrectly.
  • Page 59: Language Menu

    Language Menu Language Menu • Using the mouse or the arrow buttons, select the drop-down menu of languages. • Choose the language that best suits your needs. • Confirm your choice pressing select or left clicking the option. A note on languages Unless you really want to change the language of the DVR menus, stay away from this setting.
  • Page 60: System Information Menu

    System Information Menu System Information Menu The system information screen displays system information about the DVR. There are two items that you can edit here. Device Name: This will identify the DVR over a LAN or via the Internet using remote access software - the name helps you identify the DVR.
  • Page 61: Maintain (System Maintenance) Menu

    UPDATE: For loading new soft/firmware onto the DVR via a USB flash drive. Usually, you won’t need to use this setting unless directed to do so by Swann Technical Sup- port. LOAD DEFAULT: Returns the DVR to it’s initial factory settings. Can be useful if, for some unknown reason, the DVR is behaving erratically.
  • Page 62: Ptz Controls

    PTZ Controls You can bring up the PTZ Control window by pressing the PTZ button on the remote control, or by right-clicking the mouse in the live view mode, and choosing PTZ. The PTZ control window is not available while Cruise Mode is active. Note: the features which will be usable depend on the capabilities and limitations of your PTZ system.
  • Page 63 SELECTED PRESET POINT: The current preset point being defined/edited. 10. STOP TIME: How long the camera will pause at each preset point when using CRUISE MODE. 11. GOTO: Moves the camera to the selected preset point. 12. DEFINE: Saves the current position of the camera as a preset point. 13.
  • Page 64: Remote Access

    Remote Access The primary requirements for accessing the DVR via the Internet are: A High-Speed Internet Connection Video uses a lot of data, so you’ll need a fast Internet connection in order to get smooth playback and monitoring remotely. Note that upload speed refers to the rate at which an Internet connection can send data, not receive it.
  • Page 65: Remote Access: Ports And Upnp

    Remote Access: Ports and UPnP UPnP Basically, UPnP is the ultimate shortcut when setting up your home network. The big benefit of UPnP is that you don’t have to worry about port forwarding, which is one of the most time consuming and difficult stages of configuring your network. The requirements for UPnP are: A UPnP capable router, with UPnP enabled.
  • Page 66: Remote Access: Ip Addresses

    Remote Access: IP addresses Public and Private IP Addresses The IP address used by the DVR, whether entered manually (STATIC) or assigned by the dynamic host (DHCP) is the private IP address of the DVR. The private IP address is used to locate the DVR on your private network. However, to access the DVR from a remote location via the Internet, you’ll need to know your home network’s public IP address.
  • Page 67 Static and Dynamic IP Addresses In much the same way as your home network can use static or dynamic IP addresses, many Internet providers don’t issue (or charge more for) a static IP address for users. The easiest way to find out is to contact your Internet service provider. Alternately, you can access the www.whatismyip.com service, make a note of your IP, then reboot...
  • Page 68: Remote Access Via Internet Explorer

    Remote Access via Internet Explorer The easiest way to access your DVR remotely is via an Internet browser. These instructions will detail how to access the DVR via Microsoft Internet Explorer . This ® section assumes that you’ve already configured the DVR and your network to operate properly.
  • Page 69 Adjusting the Security Settings in Internet Explorer Open Internet Explorer. You will now see the list below (or similar, depending on the Click Tools --> Internet Options. version of IE you are running). In Internet Options click on the Security tab at the top. Set Download signed ActiveX controls to Prompt.
  • Page 70: Remote Access From A Mobile Device

    Remote Access from a Mobile Device The DVR supports access from mobile devices such as iPhone, iPad and the increasingly popular Android operating system. To correctly configure your DVR for remote access via a mobile device, or indeed any remote access, it is important to have your network and Internet connection configured correctly.
  • Page 71 Preparing your Mobile Device Mobile technology is becoming increasingly advanced, and the rate of change is increasing. We’re constantly updating software to keep up with the evolution of handsets and other devices available, and developing new apps (or “applications”, for those who still prefer whole words) for other operating systems and hardware. Thus, we can’t tell you exactly how to prepare your mobile device here.
  • Page 72: Changing Or Installing The Hard Drive

    Changing or Installing the Hard Drive Note: the following instructions are for Remove installing or changing the hard drive. If your DVR already has a hard drive pre- installed, and you don’t want to change it, disregard these steps. Ensure the DVR is switched off and unplugged from mains power.
  • Page 73: Troubleshooting

    Try connecting another (working) hard drive to the DVR; if this still doesn’t work then the DVR maybe faulty. We suggest calling Swann Technical Support. The contact information is on the rear cover of this booklet.
  • Page 74: Technical Specifications

    Technical Specifications Video Compression H.264 Video System NTSC / PAL Operating System Linux Video BNC: 8-ch inputs / BNC: 2-ch output / VGA: 1 output Input/Output Audio RCA :4-ch inputs / RCA: 2-ch outputs NTSC: 704 x 480 / PAL: 704 x 576 Resolution VGA: 800 x 600, 1024 x 768, 1280 x 1024,1440 x 900 Display...
  • Page 75: Warranty Information

    Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centers. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.
  • Page 76: Helpdesk / Technical Support Details

    (M-Th, 6am-10pm US PT) (Tu-F 1am-5pm AUS ET) (F 6am-2pm US PT) (Sa 1am-9am AUS ET) USA Exchange & Repairs NEW ZEALAND toll free 1-800-627-2799 (Option 1) 0800 479 266 (M-F, 9am-5pm US PT) 0203 027 0979 © Swann Communications 2011...

This manual is also suitable for:

Advanced-seriesDvr8l1200Dvr8l1300Dvr4-2600Dvr4-2550

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