If You Have A Problem; Lubrication; Service - Hoover R3 7-96 Owner's Manual

If you have a problem

This appliance was inspected thoroughly and was in good operat-
ing condition when it was shipped from the factory. If a minor
problem occurs, it usually can be solved quite easily when the
cause is found. Therefore, this check list is provided for your
convenience.
Problem Possible cause
Cleaner 1. Not firmly plugged in.
won't 2. No voltage in wall plug.
run 3. Blown fuse/tripped
breaker.
Cleaner 1. Broken or worn agitator
won't belt.
pick up 2. Agitator brushes worn.
3. Bag full
4. Obstruction in cleaner.
5. Bag not opening.
6. Incorrect carpet height
setting.
7. Hose inserted in hose
door.
Cleaning 1. Hose clogged.
tools won't
pick up 2. Hose connector inserted
incorrectly.
Cleaner 1. Self Propel belt broken
won't or worn.
self propel 2. Self Propel control button 2. Slide button to ON.
in OFF position.

Lubrication

The motor is equipped with self-lubricated bearings. Do not add
lubricant to the motor; it could cause damage.
The agitator is equipped with two ball bearings that should be
lubricated periodically by a Hoover Factory Service Center or an
Authorized Hoover Warranty Service Dealer (Depot).
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Possible solution
1. Plug cord in firmly.
2. Check fuse or breaker.
3. Replace fuse/reset
breaker.
1. Replace belt.
2. Replace brushes.
3. Change paper bag.
4. Clear dirt duct
and/or dirt tube.
5. Check for firm bag
connection.
6. Move nozzle control
lever to type of carpet
being cleaned.
7. Remove hose from hose
door.
1. Remove hose and tools;
remove obstruction.
2. Re-insert hose connector
properly. (page 12)
1. Replace belt.

Service

To obtain approved HOOVER service and genuine HOOVER parts,
locate the nearest Hoover Factory Service Center or Authorized
Hoover Warranty Service Dealer (Depot) by:
• checking the Yellow Pages under "Vacuum Cleaners -
Household" OR -
• checking the list of Factory Service Centers provided
with this cleaner OR -
• calling 1-800-944-9200 for an automated referral of
authorized service outlet locations (U.S. only).
Do not send your cleaner to The Hoover Company in North Canton
for service, this will only result in delay.
If further assistance is needed, contact The Hoover Company
Consumer Response Center, North Canton, Ohio 44720
Phone: 330-499-9499.
In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the complete model number when
requesting information or ordering parts. (The model number
appears on the bottom of the cleaner.)
Cleaning Effectiveness Per Amp Rating
This is not an Amp rating. Amps do not measure dirt removal, only
the amount of electricity used. Cleaning Effectiveness Per Amp is
determined by dividing this model's Cleaning Effectiveness
Amps.
*
Cleaning Effectiveness is the percent value obtained from dividing:
(a) the geometric mean of the amount of embedded carpet dirt
removed in testing under ASTM Test Method F608-89, by
(b) the value 29 (the geometric mean of the midpoints of the % dirt
pickup scales selected by Hoover as a reference for its rating
system).
*
by its
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