Troubleshooting - Sony KP-FR43M31 Service Manual

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Troubleshooting

If you find any problem while viewing your projection TV, you can either use the "Factory
Settings" function or check the Troubleshooting guide below. If the problem persists,
contact your Sony dealer.
"Factory Settings" function
Press the WEGA GATE button. Choose "Settings" and go to "Setup" (
From "Setup" menu, select "Factory Settings". Then select "Yes" and press
Your projection TV will go blank for a few seconds, then the "Initial Setup" menu will
appear. Your projection TV will be set to factory settings, but certain problems may be solved.
Symptom
Snowy picture,
• Check the antenna cable and connection on the projection TV, VCR and at
noisy sound
the wall (see page 30).
• Check the antenna setup. Contact a Sony dealer for advice.
• Display the "Channel Setup" menu and select "Manual Program" to preset
the channel again (see page 27).
• Display the "Channel Setup" menu and set the "Signal Booster" to "Auto"
from "Manual Program" (see page 27).
• Try using an external booster.
Distorted picture,
• Turn off or disconnect the external booster if it is in use.
noisy sound
• Display the "Channel Setup" menu and set the "
from "Manual Program"(see page 27).
Good picture, • Display the "Channel Setup" menu and select the appropriate
noisy sound
"TV System" from "Manual Program" (see page 27).
• The sound of the right picture is selected when twin pictures are displayed.
Press
• Check the power cord, antenna and VCR connections (see page 30).
No picture,
no sound • Press
• Press ! (main power) on the projection TV to turn off the projection TV for
about five seconds, then turn it on again (see page 9).
• Press 2 + to increase the volume level (see page 9).
Good picture,
no sound • Press
• The sound of the right picture is selected when twin pictures are displayed.
Press
• Do not use a hair dryer or other equipment near the projection TV.
Dotted lines or
stripes
• Check the antenna setup. Contact a Sony dealer for advice.
Double images or • Use the fine tuning ("Fine") function (see page 27).
"ghosts"
• Check the antenna setup. Contact a Sony dealer for advice.
• Turn off or disconnect the external booster if it is in use.
No color
• Display the "Picture" menu and select "Custom" of "Picture Mode", then
adjust the "Color" level in "Picture Adjustment" (see page 22).
• Display the "Setup" menu and check the "Color System" setting
(usually set this to "Auto") (see page 29).
• Check the antenna setup. Contact a Sony dealer for advice.
or B, b once (KP-FR53M96 only) (see page 14).
(power) to turn on the projection TV (see page 10).
?/1
to cancel the muting (see page 10).
or B, b once (KP-FR53M96 only) (see page 14).
Solutions
Sensitivity" to "Low"
Additional Information
) menu.
.
continue
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