Brother HL-2030 Service Manual page 183

This printer does not appear in Chooser (Mac OS
S-3
(Mac OS
User Check
(1) Check the printer is turned on.
(2) Check the USB cable is connected correctly.
(3) Check the printer driver is installed correctly.
Possible cause Step
Printer 1
connection
Driver 2
installation
Make sure that the supplied Macintosh
Disk and that it is selected with Chooser (Mac OS
S-4
®
(Mac OS
®
X 10.2.4 or greater).
Check
Select 'Apple System Profiler'
in Apple Menu. Are the
following items indicated in the
USB box of the Device and
Volumes tab?
• Product ID: 0x27 (for HL-
2030), 0x28 (for HL-2040),
0x29 (for HL-2070N)
• Vender: Brother International
Corporation (or 0x4f9)
Are there the following files in
the Extensions Folder of
System Folder?
<For System 9.1 – 9.2>
• BR_PrintMoniter (laser)
• Brother Laser
X 10.2.4 or greater).
®
9.1 to 9.2) or Print center
Result
No Check the printer is turned on
and the USB cable is
connected correctly.
Check that the USB cable
used is the shielded twisted
pair type and 5 m or less.
Try to connect the printer and
PC with the USB cable
directly.
No Try to re-install the printer
driver.
Yes Turn off the printer and PC
power switch, and check all
connections between them.
Then, turn them on again.
®
printer driver is installed in the Hard
®
9.1 to 9.2) or Print Center
7-19
HL-2030/2040/2070N SERVICE MANUAL
Remedy
Confidential