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Summary of Contents for Multi-Link VERSA-LINKTM ATX-250
- Page 1 VERSA-LINK ATX-250 Call Processor Owner’s Manual VERSA-LINK ATX-250 POWER VERSA-LINK ATX-250 092407...
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Page 3: Table Of Contents
ATX-250 OPERATING MANUAL TABLE OF CONTENTS Page . INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Basic Features / Call Processing 2. ... -
Page 4: Introduction
INTRODUCTION INTRODUCTION TO THE WORLD OF CALL PROCESSING Your Versa-Link ATX-250 is a powerful Computerized Call Processor that allows more than one telephone device to share a single phone line . Versa-Link is compatible with standard telecommunication and office equipment including: Facsimile (FAX) machines, computer MODEMS, PC FAX Boards, single and multi-line telephone systems, answering machines, phone mail systems, credit approval systems, and loop start TELEX equipment . - Page 5 INTRODUCTION .2 CALL PROCESSING Call processing is the task of routing telephone voice and data calls to one of several desti- nations . Your phone company can be considered a very large call processor . To better understand the principles behind call processing, consider the following example: •...
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Page 6: Equipment
EQUIPMENT Your Versa-Link ATX-250 is compatible with virtually all modern telecommunications equipment, including single and multi-line telephones . Because your ATX-250 is installed between your telephone system and the phone company, it can direct all your telephone traffic to the proper equipment . The most popular types of equipment used with a Versa-Link ATX-250 are described below . - Page 7 EQUIPMENT 2.2 COMPUTER MODEMS Your ATX-250 is compatible with all dial-up MODEMS . Usually, MODEMS are attached to the DEVICE 2 connector of your ATX-250 . Your ATX-250 will transfer incoming calls to your MODEM when the calling MODEM dials *2 (or another code, if re-programmed) after the call has been answered by your Versa-Link .
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Page 8: Other Equipment
EQUIPMENT 2.3 TELEPHONES AND MULTI-LINE 2.3 SYSTEMS Your ATX-250 may be used with single and multi-line telephone equipment . Both tone-di- aling and pulse-dialing equipment may be used with your ATX-250 . See section 4 .2 .2 for restrictions when using pulse-dialing equipment . 2.4 OTHER EQUIPMENT Your ATX-250 is also compatible with Credit Authorization Terminals and Loop-Start dialup machines . -
Page 9: Applications
APPLICATIONS There are many applications for your Versa-Link ATX-250 . One unique advantage that Versa-Link gives you is the ability to change its operation as your business grows and your telephone needs change . A few of the popular applications are described here . 3. ADDING A FAX MACHINE TO 3. A VOICE LINE This application allows your ATX-250 to automatically direct all Auto-dialing FAX calls to... - Page 10 APPLICATIONS 3.4 ALLOWING TWO DATA DEVICES TO SHARE 3.4 ONE TELEPHONE LINE This application allows you to use two data devices, such as FAX, MODEM, Credit Authorization Terminal, etc . Normally, incoming calls will be directed to your FAX equipment . Data calls can easily reach your MODEM or other equipment by dialing the proper device selection code .
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Page 11: Operation
OPERATION Your ATX-250 will route incoming calls to the proper equipment and prevent other devices from interfering with the ongoing communication . 4. OUTBOUND CALLS Your ATX-250 will only allow one DEVICE port to access the telephone line at a time . For ex- ample, if you are sending or receiving a FAX, your telephones and extensions will be unable to interrupt the communication . -
Page 12: Call Opti-Mizer
OPERATION 4.2.2 Manual Transfer To transfer calls to a selected device, enter the proper device selection code on your telephone (or other equipment) . The factory settings are: Device Selection Codes: DEVICE 1 DEVICE 2 Device Selection Codes: These device selection codes can be changed . See section 6 . 1 for detailed information on changing these codes . - Page 13 OPERATION The CALL OPTI-MIZER feature will count the number of times the telephone (attached to DEVICE 1) rings, after an incoming call has been screened for Auto-dial FAX tones and device codes . If the phone is not answered in 5 rings (this number is selectable - see section 6 .2), your ATX-250 will assume that the office is unattended, and that this call and all future calls should go to the FAX .
- Page 14 OPERATION 4.3 SUMMARY OF OPERATION Your ATX-250 will answer incoming calls on the first ring and produce a simulated ring- back tone to the caller . Your ATX waits about six seconds longer before it begins to ring DEVICE 1 . During this time the caller may manually transfer the call by dialing a device selection code .
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Page 15: Installation
INSTALLATION The following section covers installation THROUGH your ATX-250 . You may need of your Versa-Link ATX-250 in various to install RJ-11 jacks to facilitate applications . installation of your ATX-250 . NOTE: You may want to call a local IMPORTANT: One function of your ATX telephone service company to install the 250 is to receive incoming calls and then... - Page 16 Products are available to allow use of loop-start equipment on a ground-start PBX trunk . Contact your local telephone service company or our experts here at Multi-Link . 5.4 ATTACHING OTHER If you are using a multi-line Key system, 5.4 DEVICES (FAX, attach your KSU telephone input for the 5.4 MODEM, ETC.)
- Page 17 INSTALLATION How you attach your data equipment line you will want to move your telephone system to the DEVICE 2 connector and depends entirely on what you want your attach your FAX machine to DEVICE 1 . system to do . Some of the most popular applications are listed below: This will allow all incoming calls to go directly to your FAX machine .
- Page 18 INSTALLATION If you are not using FAX, choose the data FAX, so that callers with manually dialed device that most of your incoming calls FAX machines can send you messages should go to . Attach this device to the while you are not there . A sample DEVICE 1 connector on the back of your message might be: ATX-250 .
- Page 19 INSTALLATION For example, if you connect your ATX- 5.6.3 250 in the following way, it will not Manual transfers are accomplished by function properly: entering touch-tones or dial pulses. Some multi-line key systems do not allow tone or dial pulse generation on incoming calls .
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Page 20: User Selectable Features
USER SELECTABLE FEATURES Your Versa-Link ATX-250 can be used There are four different sets of device in a wide variety of applications by selection codes that your ATX-250 will changing the selectable features . recognize . Set the configuration switches 1 and 2 according to the following table: The following features are set with the configuration switches located on the back of your ATX-250:... - Page 21 USER SELECTABLE FEATURES 6.2 CALL OPTI-MIZER 6.3 PROTECTED HOOK 6.3 FLASH CALL OPTI-MIZER is useful if you want all incoming calls to go to DEVICE 2 Some key tone telephone systems do not when your office is unattended . See allow tone generation on an inbound call . section 4 .2 .3 for a detailed description .
- Page 22 USER SELECTABLE FEATURES 6.4 FAX TONE and route the call to the intended phone 6.4 DETECTION device . Switching is completely transparent to the caller . If you connect a FAX machine to your “Selective Ringing” can be enabled by network, you will need to tell your ATX- simply placing all DIP Switches in, the up 250 which DEVICE port it is on .
- Page 23 USER SELECTABLE FEATURES To restore the original factory settings, set the configuration switches (located on the back of your ATX-250) according to the chart below . Set switches 1 and 6 UP, and switches 2,3,4, and 5 DOWN . Unplug the AC power cord on your ATX- 250 for about 2 seconds and re-connect the power to activate the new settings .
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Page 24: Commonly Asked Questions
COMMONLY & ASKED QUESTIONS Before you contact Multi-Link about a WHY DOES MY ATX-250 REPEATEDLY question, please read this section. If you CLICK-CLICK WHEN I PICK UP THE are experiencing a problem, you may be LINE? able to quickly solve it yourself. -
Page 25: Versa-Link Atx
If you experience trouble with this telephone equipment, please contact your Versa-Link dealer or Multi-Link, Inc . for information on obtaining service or repairs . The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning . -
Page 26: Technical Specifications
Multi-Link, Inc . or a warranty repair center that we have authorized . The owner is restricted from performing any maintenance operation other than those specified within this instruction manual . - Page 28 TO BE USED ONLY WITH OR AS A MARKETING TOOL FOR THE VERSA-LINK ATX-250 . Duplication of all or part of this manual without the permission of Multi-Link, Inc . is prohibited . Printed in the U .S .A .
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