Multi-Link ATX-250 Operating Instructions Manual

Multi-link versa-link atx-250 call processors: user guide
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Versa-Link
ATX-250
Online Operating
Instructions
www.multi-link.net

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Summary of Contents for Multi-Link ATX-250

  • Page 1 Versa-Link ATX-250 Online Operating Instructions www.multi-link.net...
  • Page 2: Dip Switches

    (1) DIP SWITCHES (2) POWER ON INDICATOR (3) 12 VOLT AC POWER INPUT (4) TELEPHONE LINE CONNECTOR (5) DEVICE 1 (6) DEVICE 2...
  • Page 3: Table Of Contents

    S E R V I C E VERSA-LINK ATX-250 TABLE OF CONTENTS N ..........
  • Page 4 C A L L P R O C E S S I N G Your Versa-Link ATX-250 is a powerful Computerized Call Processor that allows more than one telephone device to share a single phone line. Versa-Link is compatible with...
  • Page 5: Introduction

    Your ATX-250 can be used to process calls to your voice and data equipment, just as it did in the above example. If you are adding FAX or a computer MODEM to a voice line,...
  • Page 6 (called CNG tone or AUTO-FAX tone). It will then continue to identify itself until the called FAX answers the call. When an ATX-250 is used at the receiving end, it can detect this FAX identification tone, and automatically transfer the call to the FAX machine on the receiving end, without ringing the telephone.
  • Page 7: Equipment

    2 . 2 C O M P U T E R Your ATX-250 is compatible with all dial-up MODEM Usually, MODEM are attached to the connector of your ATX-250. Your ATX-250 will transfer incoming calls to your MODEM when the calling MODEM dials *2 (or another code, if re-programmed) after the call has been answered by your Versa-Link.
  • Page 8: Operation

    4 . 1 O U T B O U N D Your ATX-250 will only allow one DEVICE port to access the telephone line at a time. For example, if you are sending or receiving a FAX, your telephones and extensions will be unable to interrupt the communication.
  • Page 9 “ C A L L E R I D ” S E R V I C E C O M P A T I B I L I T Y Your ATX-250 is now programmed to wait for and detect the transmission of “Caller ID” data. This function allows the calling party’s phone number to appear on your “Caller ID”...
  • Page 10: Applications

    As your business grows, you may want to make your FAX line a dedicated line. Your ATX-250 can still give you maximum utility of your phone lines. You may want to re- configure your system to allow outgoing voice calls on this FAX line.
  • Page 11 In this application, your ATX-250 will direct all incoming calls to your FAX machine when attached to the port on your ATX-250. When your FAX is not in use, you will be able to use this line for telephone calls.
  • Page 12: O P E R A T I O N

    3-1/2 seconds that allows call processing equipment, like your ATX-250, to identify the call as originating from a FAX. When auto FAX tone detection is turned on, your ATX-250 will transfer these calls to DEVICE 2, where your FAX machine is normally connected.
  • Page 13 The called party can manually transfer a call with either touch-tone or pulse-dialing equipment connected through the ATX-250. If you plan to manually transfer calls with a pulse-dialing telephone, choose device selection codes that do not use the symbol. WHEN TO ENTER A DEVICE SELECTION CODE Device selection codes can be entered any time a call is in process.
  • Page 14 250 will assume that the office is unattended, and that this call and all future calls should go to the FAX. Your ATX-250 will immediately begin ringing this call to the FAX. (If your FAX has adjustable ring selection, set it to answer on the earliest possible ring).
  • Page 15 4 . 3 S U M M A R Y Your ATX-250 will answer incoming calls on the first ring and produce a simulated ringback tone to the caller. Your ATX waits about six seconds longer before it begins to ring DEVICE During this time the caller may manually transfer the call by dialing a device selection code.
  • Page 16: I N S T A L L A T I O

    WHAT LINE DO I LINE DO I USE? Locate and identify the telephone line to which you plan to attach your ATX-250. If you are using a multi-line telephone system with rollover, use the last line in the rollover sequence.
  • Page 17 T e l e p h o n e s Attach your telephone system to the DEVICE 1 connector on the back of your ATX-250. If you have only one phone with no extensions, you can connect the phone by plugging it into the DEVICE 1 connector on your ATX-250.
  • Page 18 Voice Line When adding FAX to a voice line, attach your FAX to the DEVICE 2 connector on the back of your ATX-250. See your installation manual for details. You should enable auto FAX tone detection. Configuration switch 6 should be set to the “up”...
  • Page 19: Data Devices

    Attach this device to the DEVICE 1 connector on the back of your ATX-250. Attach the other data device to the DEVICE 2 connector. If you are not using FAX, or if your FAX is attached to DEVICE 1, you should disable auto FAX detection.
  • Page 20 (OPX), including answering services located away from your building, are not compatible with your ATX-250. Do not install an ATX-250 if you are on a party line or have an OPX. 5 . 6 . 2 Your ATX-250 is intended for use with standard modular RJ-11 jacks.
  • Page 21 U S E R S E L E C T A B L E F E A T U R E S Your Versa-Link ATX-250 can be used in a wide variety of applications by changing the selectable features. The following features are set with the...
  • Page 22: User Selectable Features

    NIGHT IN NIGHT FUNCTION FUNCTION MlZEi IS OFF) VERSA-LINK ATX-250 6 . 3 P R O T E C T E D F L A S H Some key tone telephone systems do not allow tone generation on an inbound call.
  • Page 23 The factory settings are: FAX TONE detection 6 . 6 R I N G I N G When your ATX-250 was shipped to you, W I T H it was programmed with the following settings: on your 1 DEVICE...
  • Page 24: Commonly Asked Questions

    LINE? If you cannot get a dial tone, and only hear a click-click every two seconds or so, the ATX-250 does not have a good connection to the phone company. Check your installation and wiring for loose or open connections. Connect a single-line telephone directly to the incoming line.
  • Page 25: Versa-Link Atx

    To determine this, disconnect the cord from the LINE jack of your ATX-250. If you can get a dial tone on any of your telephones, your installation is not correct. G L O S S A R Y...
  • Page 26 CALL WAITIN G - A feature provided by many telephone companies that allows two calls to be managed at the same time on one line. Your ATX-250 will work fine with “Call Waiting”, but your FAX or MODEM probably won’t. Call Waiting is not recommended for lines used for data transfer.
  • Page 27 Examples of OPXs are off- premise answering services, and lines that serve more than one building. Your ATX-250 will not operate fully if attached on a line with an OPX. PARTY LINE - A line that serves more than one subscriber or user. Your ATX- 250 cannot be properly operated on a party line system.
  • Page 28: Technical Specifications

    S P E C I F I C A T I O N S Input power requirements: At AC Transformer: 110 - 125 Volts AC Only 50-60 Hz At power jack on ATX-250: 12-15 Volts AC only Power consumption Idle: 3 Watts Ringing a device: 6-11 Watts CO Interface: Ren 1.1 B...
  • Page 29: A N D S E R V I C E I N F O R M A T I O N

    ATX-250 maintain uninterrupted telephone service. If you experience trouble with this telephone equipment, please contact your Versa-Link dealer or Multi-Link, Inc. for information on obtaining service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.
  • Page 30 To obtain service under this warranty, you must present or send your ATX-250 product, together with a copy of the retail seller’s original bill of sale, your charge or...
  • Page 31 The Versa-Link ATX-250 contains patented and otherwise proprietary circuits and software algorithms. This owner’s manual describes the operation and function of some of these circuits and algorithms. Unauthorized duplication of this manual is a violation of U.S. and other copyright laws, and unauthorized...

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