ADTRAN Aastra 480i SIP User Manual

ADTRAN Aastra 480i SIP User Manual

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NetVanta Unified Communications
Aastra 480i SIP

User Guide

619500101-1A
October 2009

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Summary of Contents for ADTRAN Aastra 480i SIP

  • Page 1: User Guide

    NetVanta Unified Communications Aastra 480i SIP User Guide 619500101-1A October 2009...
  • Page 2 Enterprise/Business Servers Copyright © 2009 ADTRAN, Inc. 619500101-1A...
  • Page 3 To the Holder of the Manual The contents of this manual are current as of the date of publication. ADTRAN reserves the right to change the contents without prior notice. In no event will ADTRAN be liable for any special, incidental, or consequential damages or for commercial losses even if ADTRAN has been advised thereof as a result of issue of this publication.
  • Page 4 Conventions Enterprise/Business Servers Conventions Notes provide additional useful information. Cautions signify information that could prevent service interruption or damage to equipment. Warnings provide information that could prevent injury or endangerment to human life. Copyright © 2009 ADTRAN, Inc. 619500101-1A...
  • Page 5: Table Of Contents

    Using the Aastra Web UI ........... . 9 2 Using Aastra 480i SIP IP Phone Features ......11 Key Descriptions .
  • Page 6 Aastra 480i SIP IP Phone User Guide Copyright © 2009 ADTRAN, Inc. 619500101-1A...
  • Page 7: Aastra Model 480I Sip Ip Features Overview

    Aastra Model 480i SIP IP Features Overview Aastra Model 480i SIP IP Features Overview This document outlines the features and functions of the Aastra Model 480i SIP IP phone in relation to the ADTRAN NetVanta UC Unified Communications Server™. It covers the following topics: • Overview •...
  • Page 8: Display Features

    These keys are static and cannot be reprogrammed or changed. They are located in two different areas on the phone. The intercom feature is currently not available in this version of the 480i IP phone. Copyright © 2009 ADTRAN, Inc. 619500101-1A...
  • Page 9: Using The Aastra Web Ui

    2 Use the Down key to scroll down the list of the options to Phone Status and press the Right Arrow key to select. 3 Select Network Port and press the Right Arrow key. The IP address of your 9112i IP phone displays in the IP Address field. 619500101-1A Copyright © 2009 ADTRAN, Inc.
  • Page 10 For a user, the default user name is “user” and the password field is left blank. The Network Status windows displays for the IP phone you are accessing. 3 You can log out of the Aastra Web UI at any time by selecting LOGOFF. Copyright © 2009 ADTRAN, Inc. 619500101-1A...
  • Page 11: Using Aastra 480I Sip Ip Phone Features

    Using Aastra 480i SIP IP Phone Features Using Aastra 480i SIP IP Phone Features This chapter outlines the keys and features that are available on the Aastra 480i phone. UC server supports the following main features of the Aastra Model 480i SIP IP phone: •...
  • Page 12: Placing Calls

    Using Aastra 480i SIP IP Phone Features Depending on how the phone has been configured, the maximum number of total line/call appearances that can be set up is 8 or 9 (4 line/call appearance as hard keys, and 4 or 5 as softkeys). If all line/call appearances have been set up for the same number, a total of 9 lines can be configured.
  • Page 13: Holding And Resuming Calls

    Using Aastra 480i SIP IP Phone Features To answer a call 1 If you want handsfree operation, press the Pickup softkey or the line/call appearance button for the incoming call. 2 If you want handsfree or headset operation, press the button for handsfree or headset.
  • Page 14: Transferring Calls

    Using Aastra 480i SIP IP Phone Features To create a conference call 1 Make sure that you are connected to the first party that you want to include in the conference. 2 Press the Conf button. 3 Dial the number of the person that you want to add to the conference.
  • Page 15: Ending Calls

    Using Aastra 480i SIP IP Phone Features 5 Press the Xfer button again to complete the transfer. The transfer will complete once the receiving party answers the call. You can optionally drop out of the transfer before the receiving party answers the call (effectively resulting in a true blind transfer), by selecting the line/call appearance button for the original inbound call, and pressing the Drop soft key.
  • Page 16 Using Aastra 480i SIP IP Phone Features To configure phone-wide call forwarding from the IP phone 1 Press the Options button on the phone to enter the Options list. 2 Select Call Forward. 3 Enter the Call Forward number destination for which you want your incoming calls to be forwarded.
  • Page 17: Changing The Volume

    Using Aastra 480i SIP IP Phone Features 3 In the Forward Number field, enter the call forward number for which you want your calls on this line to be call forwarded. 4 In the Number of Rings field, select the number of rings on the line before the call is forwarded.
  • Page 18: Speed Dialing

    Using Aastra 480i SIP IP Phone Features You can view, scroll, and delete line items in the Callers List using the IP phone UI. You can also directly dial from a displayed line item in the Callers List. You can download the Callers List to your desktop for viewing using the Aastra Web UI.
  • Page 19: Accessing Voicemail

    Using Aastra 480i SIP IP Phone Features 2.16 Accessing Voicemail The voicemail feature on the 480i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned voicemail number, there can be a minimum of 0 or a maximum of 1 voicemail access phone number.
  • Page 20 Using Aastra 480i SIP IP Phone Features Copyright © 2009 ADTRAN, Inc. 619500101-1A...
  • Page 21: Using Netvanta Unified Communications Server Features

    UC server supports the following features listed below. • Parking Calls and Picking up Parked Calls • Picking up Calls Ringing at Another Extension • Using the UC Server Conference Bridge • Queuing Calls • Paging 619500100-1A Copyright © 2009 ADTRAN, Inc.
  • Page 22: Using The Uc Server Call Feature Access Codes

    Press a number from 1 to 9 to indicate the longest idle agent status. your reason for being unavailable. Reset agent status to available *83 + 0 Dial: Make yourself available again to accept queued calls Press “0” at the prompt. Copyright © 2009 ADTRAN, Inc. 619500100-1A...
  • Page 23 1. Put the current call on hold. feature is useful if you need to switch phones 2. Establish a new call. while on a call. 3. Dial *991234 The call is automatically parked at 1234. 619500100-1A Copyright © 2009 ADTRAN, Inc.
  • Page 24: Parking Calls And Picking Up Parked Calls

    If a person whose call has been parked then puts the call on hold, the person retrieving the parked call will hear dead air or silence until the other party resumes the call. Copyright © 2009 ADTRAN, Inc. 619500100-1A...
  • Page 25 The system disconnects the current call and presents a new call. 4 Answer the new call to speak to the parked caller. If nobody answers the parked call, the call rings the extension that originally put the call on system park. 619500100-1A Copyright © 2009 ADTRAN, Inc.
  • Page 26: Picking Up Calls Ringing At Another Extension

    To access the conference bridge 1 From an internal telephone, dial 7050. You can also dial 7050 to access the conference bridge from the dial by extension or dial by name directory. 2 Enter the 4-digit conference ID. Copyright © 2009 ADTRAN, Inc. 619500100-1A...
  • Page 27: Queuing Calls

    For more information on queuing calls refer to the following sections: • Logging in and out of a call queue • Temporarily stop accepting queued calls • Checking your agent status in a call queue 619500100-1A Copyright © 2009 ADTRAN, Inc.
  • Page 28 To set your agent status to unavailable 1 Dial *83. 2 Press a number from 1 to 9 to indicate your reason for being unavailable. 3 Hang up. Copyright © 2009 ADTRAN, Inc. 619500100-1A...
  • Page 29: Paging

    1 From your phone, dial *72 (or *PA). 2 After you hear the tone, begin speaking. 3 When you are finished with the page, hang up or use the end call function on your phone. 619500100-1A Copyright © 2009 ADTRAN, Inc.

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