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•
Check for the RJ45 cables that are used for the network connectivity.
•
If POE is used check if the power is got by the network camera when
connected to it.
Login Password lost
•
Reset the camera by pressing the Reset button for more than 3
seconds to restore default settings.
•
After the factory settings login using the default username and
password.
Video Streaming problems
•
If the video streaming does not start on the Web client as per the
indication install the latest version of JRE (Java Runtime Environment)
on your computer.
•
When Windows IE browsers are used always take care to allow pop
ups, check this option before we run the web client.
•
Check the quality of image by referring the video settings as
described in the manual.
•
Sometimes there would be intermittent or very slow video streaming,
this may be because of the higher resolution and frame rate that are
set for the video.
•
The video streaming may appear poor at times, this may be because
of the network traffi c ,too many devices connected to the switch or
hub, enabling motion detection to each of the video streams and
because of other programs running on your computer.
•
If the images appear to be blurred adjust the focus of the network
camera to get a clear image.
•
If video images appear white and black adjust the settings in the OSD
to get back the colorful image.
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