Table of Contents
Advertisement
56
Cannot access the camera from browser:
•
Reconnect the network camera with power and check the ping
operation to know if the IP is used by others.
•
Disable the proxy setting in the Browser if you are using a proxy server.
•
Check for proper cabling and network connections, try to ping after
verifying the connectivity.
•
Sometimes when HTTPS is enabled, we would be checking the URL
with http, in this case manually change the URL to the http/https
accordingly.
•
Verify the DNS and Gateway settings if the IP address is assigned
statically to the network device.
•
When the web page loading is failed or very slow, Check the
streaming confi guration. Use H.264 codec and change frame rate,
stream quality, resolution setting.
•
If you have error at web client live view page, close browser, delete
below directory and re-connect the camera.
ex) "C:\Documents and Settings\[UserID]\WebClient".
Accessing camera external to the local network
•
Firewall Protection: Check for the internet fi rewall with the system
administrator, either he has to do port forwarding or modify the DMZ
function on the router.
•
Default router needed: Check if you need confi gure the router
settings.
Sporadic network performance
•
Network Switches or hubs used may be of the lower confi guration
and the load on this may not meet the required conditions of our
network camera.
Advertisement
Table of Contents
