www.gateway.com
The printer will not turn on
•
Make sure that the printer is online. Many printers have
an online/offline button that you may need to press.
•
Make sure that the power cable is plugged into an
AC power source.
The printer is on but will not print
•
Check the cable between the printer and your
convertible notebook. Make sure that it is connected to
the correct port.
•
Make sure that the printer is online. Many printers have
an online/offline button that you may need to press so
the printer can start printing. Press the button to put
the printer online.
•
If you are using a parallel port printer and the optional
port replicator, check the port and cable for bent or
broken pins.
•
If the printer you want to print to is not the default
printer, make sure that you have selected it in the
printer setup.
To set a default printer:
1
Click or tap
Panel. The Control Panel window opens.
2
Click or tap Hardware and Sound.
3
Click or tap the Printers.
4
Right-click or button-tap the name of the printer you
want to be the default printer, then click or tap Set
as Default Printer.
•
Reinstall the printer driver. See the guide that came with
your printer for instructions on installing the printer
driver.
You see a "Printer queue is full" error message
•
Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1
Click or tap
Panel. The Control Panel window opens.
2
Click or tap Hardware and Sound.
3
Click or tap Printers.
(Start), then click or tap Control
(Start), then click or tap Control
141
Need help?
Do you have a question about the Convertible notebook and is the answer not in the manual?
Questions and answers