Troubleshooting Communication Problems; Cold Booting The Pw50 - Intermec PW50 User Manual

Troubleshooting Communication Problems

Cold Booting the PW50

PW50 Workboard Printer User's Guide
Chapter 3 — Troubleshooting and Maintaining the PW50
Printer Problems and Possible Solutions (continued)
Problem
The battery charge is
not lasting as long as it
should.
The test pages do not
print.
Print quality is poor.
Use Test mode to verify that the printer is receiving data from the host
correctly. For help, see
You rarely need to cold boot the PW50 printer, unless you are
upgrading the firmware. If your printer occasionally locks up, you
should cold boot it. A cold boot clears the working memory.
Note: The Setup menu is not affected by a cold boot. Your printer
retains all of your configuration settings after the printer powers back
up.
Possible Solution
•
Check the battery date. If the battery is a few
years old, the shortened life may be due to
normal aging.
•
Replace the battery.
•
Make sure that the blue light is not blinking. If
it is, make sure your printer has media and that
the media cover is closed.
•
Make sure that you can advance media by
pressing the Feed button.
•
Clean the printhead. For help, see
the PW50" on page
•
Check the battery and charge or replace as
necessary. For help, see
Batteries" on page
•
Check the quality of the media. Use only
Intermec media to ensure superior print quality
and product performance.
•
Check that the printer is configured to the
appropriate Set Media Sensitivity value for the
media you are using.
"Understanding Test Mode" on page
"Cleaning
30.
"Charging the
8.
20.
29