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ZyXEL Communications Omni 56K Smart User Manual

ZyXEL Communications Omni 56K Smart User Manual

Fax/data modem
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Omni 56K Smart
Fax/Data Modem
User's Guide
Version 1.0
August 2002

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Summary of Contents for ZyXEL Communications Omni 56K Smart

  • Page 1 Omni 56K Smart Fax/Data Modem User's Guide Version 1.0 August 2002...

  • Page 2: Copyright

    Trademarks ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL Communications, Inc. Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners.

  • Page 3: Zyxel Limited Warranty

    Omni 56K Smart User’s Guide ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon...

  • Page 4: Customer Support

    Omni 56K Smart User’s Guide Customer Support Please have the following information ready when you contact customer support. • Product model and serial number. • Warranty Information. • Date that you received your device. • Brief description of the problem and the steps you took to solve it.

  • Page 5: Table Of Contents

    List of Tables ..............................ix Preface ................................x Chapter 1 Getting To Know Your Modem ....................1-1 The Omni 56K Smart Modem......................1-1 Features of the Omni 56K Smart Modem ..................1-1 Chapter 2 Installation ............................. 2-1 Panel Descriptions.......................... 2-1 2.1.1 Front Panel LEDs........................2-1 2.1.2...
  • Page 6 Omni 56K Smart User’s Guide Firmware Specification........................3-1 Protocol Support ..........................3-2 Omni 56K Smart Capability ......................3-3 Data Function..........................3-4 3.6.1 Physical Layer Capability .......................3-4 Flow Control...........................3-5 Hardware CTS/RTS Flow Control....................3-5 Software XON/XOFF Flow Control....................3-5 3.10 Error Control...........................3-6 3.11 Data Compression...........................3-6 3.12 Repeat Dial .............................3-6 3.13...
  • Page 7 Omni 56K Smart User’s Guide 5.2.2 Service Class 2 Commands ....................5-11 5.2.3 Service Class 2.0 Commands ....................5-17 S-Register Descriptions........................ 5-20 5.3.1 Basic S-Registers "ATSn=x"....................5-20 5.3.2 Extended S-Registers "ATSn=x" ..................5-21 Chapter 6 Troubleshooting..........................6-1 Index .................................A Table of Contents...

  • Page 8: List Of Figures

    Omni 56K Smart User’s Guide List of Figures Figure 2-1 Omni 56K Smart Rear Panel and Connections ................2-2 Figure 2-2 Windows 98 Add New Hardware Wizard..................2-3 Figure 2-3 Windows Me Add New Hardware Wizard ...................2-4 Figure 2-4 Windows 2000 Found New Hardware Wizard ................2-4 Figure 2-5 Windows XP Hardware Update Wizard ..................2-5...
  • Page 9 Omni 56K Smart User’s Guide List of Tables Table 2-1 Front Panel LEDs for Omni 56K Smart ..................2-1 Table 2-2 Back Panel Description........................2-1 Table 3-1 Hardware Specifications ........................ 3-1 Table 3-2 Firmware Specifications ........................ 3-2 Table 3-3 Feature Description........................3-4 Table 3-4 Physical Layer Capacity ........................

  • Page 10: Preface

    For brevity's sake, we will use "e.g." as shorthand for "for instance" and "i.e." for "that is" or "in other words" throughout this manual. The Omni 56K Smart may be referred to as the modem or the device in this manual. Preface...

  • Page 11: Chapter 1 Getting To Know Your Modem

    Automatic Data/Fax Call Detection The Omni 56K Smart modem can automatically answer an incoming call and ascertain whether that call is a data or a fax call. Getting to Know Your Modem...

  • Page 12: G3 14.4Kbps Fax Send/Receive

    Support Fax Class 1, Class 2 and Class 2.0 Command Set The fax facilities as offered on the Omni 56K Smart modem provides full compatibility with the class 1, class 2 and class 2.0 command sets. This compatibility means that your fax modem is fully configurable with a wider range of options that can be optimized if need be.

  • Page 13: Chapter 2 Installation

    This chapter guides you through the installation process for your modem. Panel Descriptions 2.1.1 Front Panel LEDs The descriptions of the front panel LEDs are listed below: Table 2-1 Front Panel LEDs for Omni 56K Smart FUNCTION STATUS DESCRIPTION Hook Status The modem is off hook.

  • Page 14: Connecting Your Omni 56K Smart (Rs-232 Port)

    Omni 56K Smart User’s Guide Figure 2-1 Omni 56K Smart Rear Panel and Connections Connecting Your Omni 56K Smart (RS-232 Port) Step 1. Use telephone wire to connect the modem to a wall phone jack. Step 2. Use the RS-232 cable to connect the modem to your computer’s serial port.

  • Page 15: Driver Installation

    Omni 56K Smart User’s Guide 2.2.1 Driver Installation Windows automatically starts an installation wizard when it detects new hardware. Use the wizard to select the driver on your included CD. Browse to D:\Drivers\Omni56KSmart (where D: is your CD-ROM drive), and click Next or OK.

  • Page 16: Figure 2-3 Windows Me Add New Hardware Wizard

    Omni 56K Smart User’s Guide Figure 2-3 Windows Me Add New Hardware Wizard Figure 2-4 Windows 2000 Found New Hardware Wizard Installation...

  • Page 17: Tcp/Ip Setup

    Omni 56K Smart User’s Guide Figure 2-5 Windows XP Hardware Update Wizard Click Yes or Continue Anyway if a warning screen appears. Restart your computer if prompted. If Windows does not automatically detect your modem, make sure that the modem is connected and turned on.

  • Page 18: Configuring Tcp/Ip In Windows 95/98/Me

    Omni 56K Smart User’s Guide Click Add in the Network window Configuration tab. Select Protocol and then click Add. Select Microsoft from the list of manufacturers. Select TCP/IP from the list of network protocols and then click OK. 2.3.2 Configuring TCP/IP in Windows 95/98/Me In the Network window Configuration tab, select your network adapter’s TCP/IP entry and click...

  • Page 19: Dial-Up Networking

    Omni 56K Smart User’s Guide Dial-Up Networking Fill in the wizard screens with information from your ISP to create a new dial-up connection. Windows 98: Click Start, Programs, Accessories, Communications, Dial-Up Networking. Double-click the Make New Connection icon. Windows 2000/Me: Click Start, Settings, Network and Dial-Up Connections, Make New Connection.

  • Page 21: Chapter 3 Specifications & Functions

    This chapter introduces the specifications and functions of the Omni 56K Smart modem. This chapter and the next three chapters are designed for advanced users who might need more information about the Omni 56K Smart modem's specifications and functions when programming or using other applications.

  • Page 22: Protocol Support

    Omni 56K Smart User’s Guide Table 3-2 Firmware Specifications PHYSICAL LAYER FOR Multi-Auto DATA MODE V.90 V.34bis 33.6 Kbps to 2.4 Kbps V.34 28.8 Kbps to 2.4 Kbps V.32bis 14.4/12/9.6/7.2/4.8 Kbps V.32 9.6/4.8 Kbps V.23 1200/600/75 bps V.22bis 2.4 Kbps V.22/Bell 212A 1.2K bps...

  • Page 23: Omni 56K Smart Capability

    . EIA Class 2.0 Fax Command set . ZyXEL AT Command set For more information on detailed command sets, please refer to Chapter 5. Omni 56K Smart Capability The data/fax feature of Omni 56K Smart is described next: Specifications & Functions...

  • Page 24: Data Function

    Data Function 3.6.1 Physical Layer Capability The Omni 56K Smart modem is a high performance universal modem capable of transmission speeds up to 56/33.6Kbps full-duplex on a 2-wire dial-up line. Universal compatibility covers a broad range of ITU-T and BELL standards.

  • Page 25: Flow Control

    This feature refers to stopping and restarting the flow of data into and out of the modem's transmission and receiving data buffers. Flow control is necessary so that a device does not receive more data than it can handle. The Omni 56K Smart provides two kinds of flow control methods. Hardware CTS/RTS Flow Control This is a bi-directional flow control where CTS (Clear to Send) and RTS (Ready to Send) are RS-232 signals that must be available on your computer.

  • Page 26: Error Control

    Error control keeps the modem data link error-free by detecting and re-transmitting erroneous data. The Omni 56K Smart modem supports both MNP and V.42 error control protocols. The MNP protocol was an industry standard developed and licensed by Microcom, Inc. Omni 56K Smart modem supports level 4 and 3 error control protocols, commonly denoted as MNP4 and MNP3.
  • Page 27 Omni 56K Smart User’s Guide The command ATS40.2=n is used to enable (n=1) or disable (n=0) the Caller ID detection function. The default is disabled. Enable it only when you have this service and want to enable its detection. The Caller ID message may cause some communication software that is not expecting it to become confused.
  • Page 28 Omni 56K Smart User’s Guide Here is an example: RING TIME: 04-28 12:30 CALLER NUMBER: 7135551414 CALLER NAME: Tracy Huang RING If the caller number and name are not available, the ring message will appear as follows: RING TIME: 04-28 12:30...

  • Page 29: Distinctive Ring

    Omni 56K Smart User’s Guide 3.14 Distinctive Ring Distinctive Ring is a phone service that may be offered by your phone company. Check your phone company for availability. With this service, you can have several phone numbers assigned to the same phone line. The phone company will send a different type of ring signal for each phone number being called.

  • Page 30: Eia Class 1/Class 2 & Class 2.0 Command Sets

    Omni 56K Smart User’s Guide Table 3-6 Fax Physical Layer Capacity STANDARD BIT RATE [BPS] BAUD RATE MODULATION CARRIER [BAUD] FREQUENCY [HZ] V.17 14400-7200 2400 1800 V.29 9600-4800 2400 QAM/DPSK 1700 V.27ter 4800-2400 1600/1200 PSK/DPSK 1800 V.21 3.15.2 EIA Class 1/Class 2 & Class 2.0 Command Sets Please refer to Section 5.2 Fax command sets.

  • Page 31: Chapter 4 Result Codes

    Omni 56K Smart User’s Guide Chapter 4 Result Codes This chapter details the command responses for the Omni 56K Smart modem. Result Codes The result code is the command response or the Connect message to the DTE. The format of the result code is dependent on the Xn and Vn commands.
  • Page 32 Omni 56K Smart User’s Guide Table 4-1 Result Codes RESULT CODE FOR ATV0 ATV1 CONNECT 19200 ● ● ● ● ╬ ╬ ╬ CONNECT 7200 ● ● ● ● ╬ ╬ ╬ CONNECT 12000 ● ● ● ● ╬ ╬...

  • Page 33: Table 4-1 Result Codes

    Omni 56K Smart User’s Guide Table 4-1 Result Codes RESULT CODE FOR ATV0 ATV1 CONNECT 24960 ● ● ● ● ╬ CONNECT 20800 ● ● ● ● ╬ CONNECT 33600 ● ● ● ● ╬ ╬ ╬ CONNECT 28800 ●...
  • Page 34 Omni 56K Smart User’s Guide Table 4-1 Result Codes RESULT CODE FOR ATV0 ATV1 CONNECT 36000 ● ● ● ● ╬ ╬ ╬ CONNECT 34666 ● ● ● ● ╬ ╬ ╬ CONNECT 33333 ● ● ● ● ╬ ╬...

  • Page 35: Chapter 5 Command Sets

    Omni 56K Smart User’s Guide Chapter 5 Command Sets This chapter lists the command sets that the Omni 56K Smart modem support. These commands include data command sets and fax command sets. Data command sets 5.1.1 Basic AT Command Sets...
  • Page 36 Omni 56K Smart User’s Guide Table 5-2 AT Command Sets Requiring an "AT" Prefix COMMAND OPTIONS FUNCTION & DESCRIPTION REF. follows: 0-9, #, * Digits for dialing Pulse dialing S23.1 Tone dialing S23.1 Pause for a time specified in S8. Remaining digits will be dialed as in-band DTMF.
  • Page 37 Omni 56K Smart User’s Guide Table 5-2 AT Command Sets Requiring an "AT" Prefix COMMAND OPTIONS FUNCTION & DESCRIPTION REF. Displays the physical layer status. Displays the channel response for V.34 n=0-7 4 * Speaker volume control. The higher the value, the S24.4-6...

  • Page 38: Extended At& Command Sets

    Omni 56K Smart User’s Guide Table 5-2 AT Command Sets Requiring an "AT" Prefix COMMAND OPTIONS FUNCTION & DESCRIPTION REF. n=0-7 5 * Result code options, see Table 4 1. S23.3-5 n=0-2 Resets the modem and set power-on profile. S15.5-7 Resets the modem and load user profile n (0-1).
  • Page 39 Omni 56K Smart User’s Guide Table 5-3 Extended AT& Command Sets COMMAND OPTIONS FUNCTION & DESCRIPTION REF. &Gn Guard tone options S28.4-5 &G0 * No guard tone (within USA, Canada). &G2 1800 Hz guard tone. &Hn Data flow control, DTE/DCE.
  • Page 40 Omni 56K Smart User’s Guide Table 5-3 Extended AT& Command Sets COMMAND OPTIONS FUNCTION & DESCRIPTION REF. &N17 V.32bis 14400/12000/9600/7200/4800 &N18 V.32bis 12000/9600/7200/4800 &N19 V.32bis 7200/4800 &N24 BELL 212A 1200 &N25 BELL 103 300 &N60 V.34 33600 &N61 V.34 31200 &N62...
  • Page 41 Omni 56K Smart User’s Guide Table 5-3 Extended AT& Command Sets COMMAND OPTIONS FUNCTION & DESCRIPTION REF. &N92 V.90 37333 &N91 V.90 38666 &N90 V.90 40000 &N89 V.90 41333 &N88 V.90 42666 &N87 V.90 44000 &N86 V.90 45333 &N85 V.90 46666 &N84...

  • Page 42: Extended At* Command Sets

    Omni 56K Smart User’s Guide Table 5-3 Extended AT& Command Sets COMMAND OPTIONS FUNCTION & DESCRIPTION REF. &T0 Terminate the test in progress. &T1 Initiate an Analog Loop-back (ALB) test. &T8 Initiate an Analog Loop-back test with self-test. (ALB+ST) &Vn View the profile settings.
  • Page 43 Omni 56K Smart User’s Guide Table 5-4 Extended AT* Command Sets COMMAND OPTIONS FUNCTION & DESCRIPTION REF. *C0 * 10-bit character length 11-bit character length 9-bit character length 8-bit character length n=0-3 Set the default dial pointer at telephone directory location 'n.'...

  • Page 44: Extended At# Command Sets

    Omni 56K Smart User’s Guide 5.1.4 Extended AT# Command Sets Table 5-5 Extended AT# Command Sets COMMAND OPTIONS FUNCTION & DESCRIPTION REF. Modem status in escape state This disables the reporting of modem status when it is in escape state...

  • Page 45: Service Class 2 Commands

    Omni 56K Smart User’s Guide Table 5-7 The Value of <MOD> Parameters VALUE MODULATION SPEED V.21 ch 2 V.27ter 2400 V.27ter 4800 V.29 7200 V.17 7200 V.17 short train 7200 V.29 9600 V.17 9600 V.17 short train 9600 V.17 12000 V.17 short train...

  • Page 46: Table 5-9 Service Class 2 Commands Supported Commands (Per Tia Pn2388 8/20/90)

    Omni 56K Smart User’s Guide Table 5-9 Service Class 2 Commands Supported Commands (per TIA PN2388 8/20/90) COMMAND DESCRIPTION VALUE +FAA=n Automatic answer mode parameters. Answer as set by +FCLASS. DCE answers and automatically determines the type of call. +FBADLIN= <value>...
  • Page 47 Omni 56K Smart User’s Guide Table 5-9 Service Class 2 Commands Supported Commands (per TIA PN2388 8/20/90) COMMAND DESCRIPTION VALUE Bit rate: 4800 bit/s; V.27ter. br=1 Bit rate: 7200 bit/s; V.29 or V.17. br=2 Bit rate: 9600 bit/s; V.29 or V.17.
  • Page 48 Omni 56K Smart User’s Guide Table 5-9 Service Class 2 Commands Supported Commands (per TIA PN2388 8/20/90) COMMAND DESCRIPTION VALUE f,st command. +FDR This initiates document reception after receiving a phase C data command. +FDT=df,vr,wd, ln Transmits a phase C data command: release the DCE to proceed with negotiation.
  • Page 49 Omni 56K Smart User’s Guide Table 5-9 Service Class 2 Commands Supported Commands (per TIA PN2388 8/20/90) COMMAND DESCRIPTION VALUE 9600 bps. 12000 bps. 14400 bps. +FPHCTO= DTE Phase C response time-out:Determines how long the DCE will 0-255 <value> wait for a command after reaching the end of data when transmitting in Phase C.<value>=0 to 255;...

  • Page 50: Table 5-10 Class 2 Command Responses

    Omni 56K Smart User’s Guide Table 5-10 Class 2 Command Responses RESPONSE VALUE FUNCTION AND DESCRIPTION +FCFR Confirmation. +FCIG:"string" Reports the remote ID response CIG. +FCON Facsimile connection response. +FCSI:"string" Reports the remote ID response CSI. +FDCS:vr,br,wd,ln,df,ec,bf,st Reports the session parameters response; refer to the +FDCC=..

  • Page 51: Service Class 2.0 Commands

    Omni 56K Smart User’s Guide Class 2 Flow Control Flow control is necessary to match the DTE-DCE data rate to the line-signaling rate while transmitting or receiving Group 3 (T.4) data. In Class 2 fax mode, both hardware (RTS/CTS) and software (XON/XOFF) flow control are enabled.
  • Page 52 Omni 56K Smart User’s Guide Table 5-11 Service Class 2.0 Commands COMMAND DESCRIPTION VALUE Data Compression Format df=0:1-Ddf=1:2-D Error Correction ec=0:Disable Binary File Transfer bf=0:Disable Minimum Scan Time/Line st=0:0 msst=1:5 msst=2:10 ms (normal); 5 ms (fine)st=3:10 msst=4:20 ms (normal); 10 ms (fine)st=5:20 msst=6:40 ms (normal);20 ms (fine)st=7:40 ms...
  • Page 53 Omni 56K Smart User’s Guide Table 5-11 Service Class 2.0 Commands COMMAND DESCRIPTION VALUE reported. +FIE=n Procedure Interrupt parameter n=0:Disablen=1:Enable +FPS=n Page Transfer Status n=1:Received page is good. n=2:Page is bad; retrain is requested. n=3:Page is good; retrain is requested.

  • Page 54: S-Register Descriptions

    Omni 56K Smart User’s Guide Table 5-11 Service Class 2.0 Commands COMMAND DESCRIPTION VALUE disabled. tq=1:Transmit copy quality check is enabled. +FRQ=pql,cbl Receive Quality Thresholds pgl= 0-64h:Specifies the percentage of good lines cbl= 0-ffh:Specifies the maximum tolerable number of consecutive bad lines.

  • Page 55: Extended S-Registers "Atsn=X

    Omni 56K Smart User’s Guide Table 5-12 Basic S-Registers "ATSn=x" COMMAND FUNCTION & DESCRIPTION REF. Sets the number of rings on which the modem will answer. A +000 value of 0 disables auto-answering. Counts and stores the number of rings from an incoming +000 call.

  • Page 56: Table 5-13 Extended S-Registers "Atsn=X

    Omni 56K Smart User’s Guide Table 5-13 Extended S-Registers "ATSn=x" COMMAND FUNCTION AND DESCRIPTION REF. S13= Bit-mapped register. +000 Captures modem manufacturer information during V.42 handshake, can be displayed at ATI2 <Last Speed/Protocol> line if available ('Flash' or 'ZyXEL' stands for ZyXEL connection).
  • Page 57 Omni 56K Smart User’s Guide Table 5-13 Extended S-Registers "ATSn=x" COMMAND FUNCTION AND DESCRIPTION REF. Remote Digital Loop-back with self-test in process Analog Loop-back with self-test in progress. &T8 S17= Bit-mapped register. +022 0-30 0-1E Set transmit power level from 0 to -15 dBm.
  • Page 58 Omni 56K Smart User’s Guide Table 5-13 Extended S-Registers "ATSn=x" COMMAND FUNCTION AND DESCRIPTION REF. 4800 bps 2400 bps 1200 bps 460800 bps 300 bps 307200 bps 153600 bps 102400 bps 61440 bps 51200 bps 624000 bps 124800 bps 62400 bps...
  • Page 59 Omni 56K Smart User’s Guide Table 5-13 Extended S-Registers "ATSn=x" COMMAND FUNCTION AND DESCRIPTION REF. The speaker is always ON. The speaker is ON after the last digit is dialed out the until carrier is detected. DSR is always ON (default).
  • Page 60 Omni 56K Smart User’s Guide Table 5-13 Extended S-Registers "ATSn=x" COMMAND FUNCTION AND DESCRIPTION REF. ATX18 ATX2 ATX3 ATX4 ATX5, error control result code is enabled (default). ATX6, error control result code is enabled. ATX7, error control result code is enabled.
  • Page 61 Omni 56K Smart User’s Guide Table 5-13 Extended S-Registers "ATSn=x" COMMAND FUNCTION AND DESCRIPTION REF. MNP4 + MNP5 (see also S38.5, S41.0). &K2 V.42+MNP4 &K3 V.42 + V.42bis (compatible with &K2) (default). &K4* Flow control disabled Hardware (RTS/CTS) flow control (default)
  • Page 62 Omni 56K Smart User’s Guide Table 5-13 Extended S-Registers "ATSn=x" COMMAND FUNCTION AND DESCRIPTION REF. S31= 0-255 0-FF Holds the ASCII decimal value of the XON +017 S32= 0-255 0-FF Holds the ASCII decimal value of the XOFF +019 S35= Bit-mapped register.
  • Page 63 Omni 56K Smart User’s Guide Table 5-13 Extended S-Registers "ATSn=x" COMMAND FUNCTION AND DESCRIPTION REF. Enables type 3 ring detection. Enables type 4 ring detection. S41= Bit-mapped register. +000 Special MNP compatibility. (see also s27.0, &Kn S38.5) Enable CCITT signals 140 and 141 on EIA- 232D interface.
  • Page 64 Omni 56K Smart User’s Guide Table 5-13 Extended S-Registers "ATSn=x" COMMAND FUNCTION AND DESCRIPTION REF. S44= Bit-mapped register. +000 ATDSn initiates auto-dial of the stored numbers consecutively until a connection is made (cyclic dial). DSR follows DTR (see also S41.5).
  • Page 65 Omni 56K Smart User’s Guide Table 5-13 Extended S-Registers "ATSn=x" COMMAND FUNCTION AND DESCRIPTION REF. S52= Bit-mapped register. +000 Select 'Mark' as the first signal of the V.23 &N12 handshaking sequence (default). Select 'Space' as the first signal of the V.23 &N12...
  • Page 66 Omni 56K Smart User’s Guide 5-32 Command Sets...

  • Page 67: Chapter 6 Troubleshooting

    Omni 56K Smart User’s Guide Chapter 6 Troubleshooting This chapter covers potential problems and the possible solutions. Table 6-1 Troubleshooting PROBLEM CORRECTIVE ACTION None of the LEDs turn on when Make sure your modem is turned on and the included power adapter is I start the modem.

  • Page 69: Index

    Omni 56K Smart User’s Guide Index Firmware Specification........3-1 Automatic Data/Fax call detection....1-1 Flow Control........3-2, 3-4, 3-5 Front Panel LEDs ..........2-1 Back Panel ............2-1 Basic S-Registers ........... 5-20 G3 14.4Kbps Fax send/receive ......1-2 Bitware............. 2-7 Hardware CTS/RTS Flow Control....3-5 Caller ID ........
  • Page 70 Omni 56K Smart User’s Guide TCP/IP Setup ........... 2-5 ZyDAS Fifth Generation Data Pump with V.90 Capability .............1-1 Troubleshooting..........6-1 V.34bis 33.6K..........1-1 Index...

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