HP Pavilion Sleekbook 14 Maintenance And Service Manual
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HP Pavilion Sleekbook 14 Maintenance And Service Manual

HP Pavilion Sleekbook 14 Maintenance And Service Manual

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Summary of Contents for HP Pavilion Sleekbook 14

  • Page 1 HP Pavilion Sleekbook 14 Notebook PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 6 Display ..............................6 Top ............................... 7 TouchPad ..........................7 Lights ........................... 8 Buttons and speakers ......................9 Keys ........................... 10 Left side .............................. 11 Right side ............................11 Bottom ..............................
  • Page 6 Recovering using HP Recovery Manager ................82 What you need to know ..................82 Using the HP Recovery partition to recover a minimized image ....... 82 Using HP Recovery media to recover ............... 83 Changing the computer boot order ..............83...
  • Page 7 Removing the HP Recovery partition ................. 83 8 Power cord set requirements ........................84 Requirements for all countries ......................84 Requirements for specific countries and regions ................85 9 Recycling ............................... 87 Index ................................... 88...
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Intel HM77 Intel HM70 AMD A68M Product Name HP Pavilion Sleekbook 14 Notebook PC √ √ √ Processors 3rd Generation Intel® Core™ i5 processors: Intel Core i5-3317U (1.7 GHz, turbo up to 2.6 GHz, √ 1600 MHz/3 MB L3 cache, dual core, 17 W) 3rd Generation Intel Core i3 processors: Intel Core i3-3217U (1.8 GHz, 1600 MHz/3 MB L3...
  • Page 10 Category Description Intel HM77 Intel HM70 AMD A68M Internal graphics (UMA) for use with computer models with Intel processors: ● Intel HD Graphics 4000 for use with computer √ models with 3rd Generation Intel Core processors ● Intel HD Graphics 3000 for use with computer √...
  • Page 11 √ 9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses Serial ATA (SATA) √ √ √ HP 3D Drive Guard support √ √ √ Intel Smart Response Technology support for use √ with computer models with Intel Core processors...
  • Page 12 Category Description Intel HM77 Intel HM70 AMD A68M HP TrueVision HD camera (fixed, no tilt) with √ √ √ activity LED, USB 2.0, M-JPEG, 1280 x 720 by 30 frames per second Ethernet Integrated 10/100 network interface card (NIC) √...
  • Page 13 Category Description Intel HM77 Intel HM70 AMD A68M ● USB 2.0 (1 port) √ √ √ Keyboard/ Full-size, island-style keyboard √ √ √ pointing devices TouchPad with two buttons: √ √ √ ● Multitouch gesture support enabled as default ● Taps enabled by default ●...

  • Page 14: External Component Identification

    Send and receive wireless signals to communicate with wireless local area networks (WLANs). Webcam light On: The webcam is in use. HP TrueVision HD Webcam Records video, captures still photographs, and allows you to video conference and chat online using streaming video. Internal microphone Records sound.

  • Page 15: Top

    TouchPad Component Description ● TouchPad light (not supported on Linux Amber: The TouchPad is off. Ubuntu) ● Off: The TouchPad is on. TouchPad on/off button (not supported on Turns the TouchPad on or off. Linux Ubuntu) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen.

  • Page 16: Lights

    Lights Component Description ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep (Suspend) state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation.

  • Page 17: Buttons And Speakers

    Buttons and speakers Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep (Suspend) state, press the button briefly to exit that state. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation.

  • Page 18: Keys

    Keys Component Description Displays system information when pressed in combination with the key (for Windows systems). Displays system information when pressed in combination with the key (for Windows systems). Operating system key For Windows systems, returns you to the Start screen from an open app or the Desktop.

  • Page 19: Left Side

    Left side Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 20 ● Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive (select models only). Digital Media Slot Supports the following digital card formats: ● Secure Digital (SD) Memory Card ●...

  • Page 21: Bottom

    Bottom Component Description Battery bay Holds the battery. Battery lock Unlocks the battery. Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 22: Illustrated Parts Catalog

    Illustrated parts catalog Service label When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. The service label is located on the bottom of the computer. NOTE: Your label may look slightly different from the illustration in this section. Item Description Function...

  • Page 23: Computer Major Components

    Computer major components Item Component Spare part number 35.6 cm (14.0 in), high definition (HD), WLED, SVA BrightView display assembly. The display assembly is spared at the subcomponent level only. NOTE: For a full list of display spare parts, see Display assembly subcomponents on page Keyboard, black finish (includes keyboard cable): ●...
  • Page 24 Item Component Spare part number ● For use in Canada 697904-DB1 ● For use in France, for use with computer models with Intel processors 697904-051 ● For use in Germany, for use with computer models with Intel processors 697904-041 ● For use internationally, for use with computer models with Intel processors 697904-B31 ●...
  • Page 25 Item Component Spare part number ● For Ubuntu Linux or FreeDOS 2.0 698493-001 For use with computer models with HM77 chipsets and i3-2367M processors: ● For Windows 8 Professional 714618-601 ● For Windows 8 Standard 714618-501 ● For Ubuntu Linux or FreeDOS 2.0 714618-001 For use with computer models with HM70 chipsets and Pentium 997 processors: ●...
  • Page 26 Item Component Spare part number ● For Windows 8 Standard 698494-501 ● For FreeDOS 2.0 698494-001 For use with computer models with HM77 chipsets. i3-2377M processors, and 1 GB of dedicated video memory: ● For Windows 8 Professional 698495-601 ● For Windows 8 Standard 698495-501 ●...
  • Page 27 Item Component Spare part number Hard Drive Hardware Kit, not illustrated, (includes hard drive bracket and bracket 697905-001 screws, cable, and 2 bumpers) (11) WLAN module: ● Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 670290-005 Combination Adapter, for use with computers with Intel processors ●...

  • Page 28: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Display bezel 697907-001 Display Hinge Kit (includes left and right display hinges and brackets) 697908-001 35.6 cm (14.0 in), HD, WLED, SVA BrightView display panel 698523-001 Webcam/microphone module 697903-001 Antenna Kit (includes left and right wireless antenna cables and transceivers) 697913-001 Display Panel Cable Kit (includes display panel cable and webcam/microphone 697911-001...

  • Page 29: Sequential Part Number Listing

    Component Spare part number ● 65 W AC adapter (select models only) 707750-001 Power cord (3-pin, black, 1.83 m): ● For use in Australia 490371-011 ● For use in Argentina, for use with computer models with Intel processors 490371-D01 ● For use in Brazil, for use with computer models with Intel processors 490371-202 ●...
  • Page 30 Spare part number Description 490371-AD1 Power cord for use in South Korea (black, 3-pin, 1.83 m) 490371-D01 Power cord for use in Argentina (black, 3-pin, 1.83 m), for use with computer models with Intel processors 490371-D61 Power cord for use in India (black, 3-pin, 1.83 m) 622643-005 320 GB, 5400 rpm hard drive (9.5 mm (0.37 in) ×...
  • Page 31 Spare part number Description 697904-031 Keyboard with black finish for use in the United Kingdom (includes cable), for use with computer models with Intel processors only 697904–041 Keyboard with black finish for use in Germany (includes cable), for use with computer models with Intel processors only 697904-051 Keyboard with black finish for use in France (includes cable), for use with computer models with...
  • Page 32 Spare part number Description 697915-001 Heat sink for use with computer models with a graphics subsystem with UMA video memory (includes replacement thermal material) 697916-001 Heat sink for use with computer models with a graphics subsystem with switchable discrete graphics (includes replacement thermal material) 697917-001 RTC battery 697918-001...
  • Page 33 Spare part number Description 698495-501 System board for use with computer models with switchable discrete graphics, HM77 chipsets, i3-2377M processors, 1 GB of dedicated video memory, and Windows 8 Standard 698495-601 System board for use with computer models with switchable discrete graphics, HM77 chipsets, i3-2377M processors, 1 GB of dedicated video memory, and Windows 8 Professional 698496-001 System board for use with computer models with switchable discrete graphics, HM77 chipsets,...
  • Page 34 Spare part number Description 714618-001 System board for use with computer models with UMA memory, HM77 chipsets, i3-2367M processors, and Ubuntu Linux or FreeDOS 2.0 714618-501 System board for use with computer models with UMA memory, HM77 chipsets, i3-2367M processors, and Windows 8 Standard 714618-601 System board for use with computer models with UMA memory, HM77 chipsets, i3-2367M processors, and Windows 8 Professional...

  • Page 35: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 36: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 37 Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V...

  • Page 38: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 39: Component Replacement Procedures

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 40: Service Label

    Service label When ordering parts or requesting information, provide the computer serial number and model number provided on the service label. The service label is located on the bottom of the computer. NOTE: Your label may look slightly different from the illustration in this section. Item Description Function...

  • Page 41: Battery

    Battery Description Spare part number 4 cell, 37 Whr, 2.55 Ah Li-ion battery 695192-001 Before disassembling the computer, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 42: Computer Feet

    Computer feet Description Spare part number Rubber Feet Kit 697906-001 The computer feet are adhesive-backed rubber pads. There are 5 rubber feet that attach to the base enclosure in the locations illustrated below. Display panel Description Spare part number Display bezel 697907-001 35.6 cm (14.0 in), HD, WLED, SVA BrightView display panel 698523-001...
  • Page 43 NOTE: To replace the entire display assembly, additional steps are required (see Display Assembly on page 67). Remove the panel: Remove the plastic screw covers (1) and the two Phillips screws (2) that secure the display bezel to the display assembly. Flex the inside edges of the bottom edge (1), the left and right sides (2), and the top edge (3) of the display bezel until the bezel disengages from the display enclosure.
  • Page 44 Remove the four Phillips screws for the display panel. Move the panel toward the keyboard (1). NOTE: Support the display panel as you lean the panel forward. Release the adhesive support strip (2) that secures the display panel cable connector to the display panel.

  • Page 45: Keyboard

    Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Spare part number Black keyboard: ● For use in Brazil, for use with computer models with Intel processors 697904-201 ● For use in Canada 697904-DB1 ● For use in France, for use with computer models with Intel processors 697904-051 ●...
  • Page 46 Remove the keyboard: Remove the two Phillips screws that secure the keyboard to the computer. Turn the computer right-side up with the front toward you. Open the display and stand the computer on its right side. Insert a thin tool through the keyboard access hole. (The keyboard icon indicates the keyboard access hole.) Push firmly on the bottom of the keyboard until it disengages from the computer.
  • Page 47 Turn the computer right-side up with the front toward you and open the display. Gently slide your finger along the top edge of the keyboard to release the keyboard clips. Lift up on the rear of the keyboard. Component replacement procedures...

  • Page 48: Top Cover

    Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. Top cover NOTE: The top cover spare part kit includes the TouchPad support, TouchPad board and...
  • Page 49 Remove the top cover: Remove the seven Phillips screws that secure the top cover to the base enclosure. Disconnect the power button cable (1) and the TouchPad cable (2). Close the display and turn the computer upside down. Component replacement procedures...
  • Page 50 Remove the eight Phillips screws from the bottom of the computer. Turn the computer over and open the display. Gently lift around the edges of the top cover (1) and lift to remove the top cover (2). When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the replacement top cover: ●...

  • Page 51: Power Button Board

    Reverse this procedure to install the top cover. Power button board Description Spare part number Power button board (includes cable) 697901-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the power button board, follow these steps: Shut down the computer.

  • Page 52: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive cable, or hard drive bracket and screws. Description Spare part number 9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA 1 TB, 5400 rpm 676521-005 750 GB, 7200 rpm 633252-005...
  • Page 53 Remove the hard drive: Disconnect the USB cable on top of the hard drive from the computer. NOTE: If it is necessary to replace the hard drive cable, see System board on page Remove the two Phillips screws (1). Lift the hard drive (2) to remove and disconnect the hard drive cable (3).
  • Page 54 Remove the four Phillips screws (1), and then remove the bracket (2) from the hard drive. To install a hard drive, reverse the removal procedure. Chapter 4 Removal and replacement procedures...

  • Page 55: Usb Board/Audio Jack

    USB board/Audio jack Description Spare part number USB board (includes cable and audio-out/audio-in jack) 697902-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the USB board, follow these steps: Shut down the computer.

  • Page 56: Wlan Module

    WLAN module Description Spare part number Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter, for 670290-005 use with computers with Intel processors Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter 675794-005 Qualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combination Adapter for 690019-005 use with computers with Intel processors, not supported on Ubuntu Linux, (select models only) Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combination Adapter...
  • Page 57 Remove the WLAN module: Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal. The 2/white WLAN antenna cable is connected to the WLAN module 2/Aux terminal. Remove the Phillips screw (2) that secures the WLAN module to the system board.
  • Page 58 Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration.

  • Page 59: System Board

    System board NOTE: The system board Thermal Material Kit, part number 680571-001, includes replacement thermal paste and pads. Description Spare part number System boards supporting switchable discrete graphics For use with computer models with HM77 chipsets, i5-3317U processors and 2 GB of dedicated video memory: ●...
  • Page 60 Description Spare part number ● For Ubuntu Linux or FreeDOS 2.0 698492-001 For use with computer models with HM77 chipsets and i3-2377M processors: ● For Windows 8 Professional 698493-601 ● For Windows 8 Standard 698493-501 ● For Ubuntu Linux or FreeDOS 2.0 698493-001 For use with computer models with HM70 chipsets and Pentium 997 processors: ●...
  • Page 61 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 33). Remove the keyboard (see Keyboard on page 37).
  • Page 62 Remove the two Phillips screws (3) that secure the system board to the base enclosure. Lift the left side of the system board (1) until it rests at an angle. Remove the system board by sliding it up and to the left at an angle (2). Disconnect the power connector cable (3).
  • Page 63 Disconnect the hard drive cable from the system board. Reverse this procedure to install the system board. Component replacement procedures...

  • Page 64: Memory Module

    Memory module WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.
  • Page 65 Remove the memory module (2) by pulling it away from the slot at an angle. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. CAUTION: To protect a memory module after removal, place it in an electrostatic-safe container.

  • Page 66: Rtc Battery

    RTC battery Description Spare part number RTC battery 697917-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the RTC battery, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 67: Msata Solid-State Drive

    mSATA solid-state drive Description Spare part number mSATA solid-state drive, 32 GB drive (for use with computers with Intel Core processors, not 698524-001 supported on Ubuntu Linux) IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
  • Page 68 Remove the Phillips screw (1) and slide out the mSATA solid-state drive (2). NOTE: The drive tilts up to remove. The drive also has a notch that you line up to ensure it is installed correctly. Reverse this procedure to install the mSATA drive onto a replacement system board. Chapter 4 Removal and replacement procedures...

  • Page 69: Pch Heat Sink

    PCH heat sink Description Spare part number PCH heat sink 699248-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the PCH heat sink, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer.

  • Page 70: Heat Sink

    Heat sink Description Spare part number UMA graphics heat sink 697915-001 Switchable discrete graphics heat sink 697916-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the heat sink, follow these steps: Shut down the computer.
  • Page 71 Remove the heat sink. If you have an UMA graphics heat sink, go to step c. Loosen all of the captive screws (1) and (2) and then lift the switchable discrete graphics heat sink (3) from the system board. CAUTION: To prevent damage to the cooling tubes, do not lift the assembly by the cooling tubes.

  • Page 72: Fan

    Loosen the captive screws (1) and lift the UMA graphics heat sink (2) from the system board. Thoroughly clean the thermal connections (1) on the system board and the heat sink (2) before replacing a heat sink onto a system board. Reverse this procedure to replace the heat sink.

  • Page 73: Speaker Assembly

    Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 33). Remove the keyboard (see Keyboard on page 37).

  • Page 74: Rj-45 Cover

    Remove the battery (see Battery on page 33). Remove the keyboard (see Keyboard on page 37). Remove the top cover (see Top cover on page 40). Remove the hard drive (see Hard drive on page 44). Remove the USB board (see USB board/Audio jack on page 47).

  • Page 75: Display Assembly

    Remove the battery (see Battery on page 33). Remove the keyboard (see Keyboard on page 37). Remove the top cover (see Top cover on page 40). Remove the hard drive (see Hard drive on page 44). Remove the USB board (see USB board/Audio jack on page 47).
  • Page 76 Before removing the display assembly, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 33).
  • Page 77 CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. Remove the four Phillips screws from the display hinges (1) and lift the display assembly (2). If it is necessary to replace the webcam/microphone module: Detach and release the webcam/microphone module as far as the webcam/microphone module cable allows.
  • Page 78 Remove the webcam/microphone module (2). Remove the two top screws (1) and two bottom screws (2) from the display bracket and lift the display brackets (3) to remove them. If it is necessary to replace the display panel cable: Gently remove the cable from the routing clips (1). Chapter 4 Removal and replacement procedures...

  • Page 79: Power Connector

    Detach and release the WLAN module (the WLAN module is attached to the display enclosure with double-sided tape), and remove the cables (2). If it is necessary to replace the wireless antenna cables and transceivers: Release the wireless antenna cables from the clips (1) built into the display enclosure. Release the wireless antenna transceivers (2) from the display enclosure.
  • Page 80 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the power connector, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 81: Using Setup Utility (Bios) And System Diagnostics

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 82: Downloading A Bios Update

    Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, select the HP Support Assistant app. Click Updates and tune-ups, and then click Check for HP updates now. Follow the on-screen instructions. At the download area, follow these steps: Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer.

  • Page 83: Using System Diagnostics

    Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: Turn on or restart the computer, quickly press esc, and then press f2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc.

  • Page 84: Specifications

    Specifications Computer specifications Metric U.S. Dimensions: Width 34.7 cm 13.67 in Depth 23.8 cm 9.37 in Height (front to back) 2.1 cm to 2.1 cm .83 in to .83 in Weight: 1.8 kg 3.96 lbs Input power Operating voltage and current 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A –...

  • Page 85: 35.6 Cm (14.0 In), Display Specifications

    35.6 cm (14.0 in), display specifications Metric U.S. Dimensions Width 32.4 cm 12.8 in Height 19.3 cm 7.6 in Diagonal 35.6 cm 14.0 in Number of colors 262K (6 bit) Contrast ratio 500:1 (typical) Brightness 200 cd/m (nits) (typical) Backlight WLED Total power consumption 3.2 W (max)

  • Page 86: Backing Up, Restoring, And Recovering

    After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.

  • Page 87: Creating Hp Recovery Media

    Support. From the Start screen, type h, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted.

  • Page 88: Restore And Recovery

    Remove everything and reinstall Windows on page ● If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager.

  • Page 89: Using Windows Refresh For Quick And Easy Recovery

    Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory.

  • Page 90: Recovering Using Hp Recovery Manager

    To use the Factory Reset or System Recovery options, you must use HP Recovery media. ● If the HP Recovery media do not work, you can obtain recovery media for your system from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

  • Page 91: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 92: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 93: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...
  • Page 94 Country/region Accredited agency Applicable note number The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 95: Recycling

    When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.

  • Page 96: Index

    20, 23, 67 spare part number 21, 22 product description 3 display panel boot order removal 44 product description 2 changing HP Recovery spare part numbers 18, 22, 44 removal 34 Manager 83 specifications 77 spare part number 20, 25, 34 Index...
  • Page 97 6 power button board spare part number 20, 23, 67 wireless 8 removal 43 HP Recovery Manager 82 spare part number 16, 22, 43 correcting boot problems 83 power button, identifying 9 mass storage device starting 82 power connector...
  • Page 98 14, 32 transporting guidelines 30 system 82 serviceability, product USB flash drive 83 description 5 using HP Recovery media 79 USB 2.0 ports, identifying 11 slots recovery media USB 3.0 ports, identifying 12 Digital Media 12 creating 79...
  • Page 99 WLAN module removal 48, 70 spare part numbers 19, 22, 48 workstation guidelines 30 Index...

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