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HP Pavilion Maintenance And Service Manual

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HP Pavilion Notebook PC
Maintenance and Service Guide

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Summary of Contents for HP Pavilion

  • Page 1 HP Pavilion Notebook PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for authorized service provider parts,"...
  • Page 4 Important Notice about Customer Self-Repair Parts...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................5 Right side ................................5 Left side ................................. 6 Display ..................................7 Top ..................................8 TouchPad ............................. 8 Lights ..............................9 Button and speakers ......................... 10 Keys ..............................11 Using the action keys ........................
  • Page 8 WLAN antenna ........................... 65 7 Using HP PC Hardware Diagnostics (UEFI) ....................... 67 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............67 8 Backing up, restoring, and recovering ......................69 Creating recovery media and backups ........................ 69 Creating HP Recovery media (select products only) .................
  • Page 9 39.62 cm (15.6-in) display specifications ......................76 Hard drive specifications ............................. 76 Solid-state drive specifications ........................... 77 DVD±RW SuperMulti DL Drive specifications ....................... 78 10 Power cord set requirements ........................79 Requirements for all countries ..........................79 Requirements for specific countries and regions ....................79 11 Recycling ..............................

  • Page 11: Product Description

    Product description Category Description Product Name HP Pavilion Notebook PC Processors AMD Bristol Ridge AMD Quad-Core A-Series Accelerated Processor (Bristol Ridge, BGA) A12-9700P (2.5GHz, up to 3.4GHz), 1866 MHz/2 MB L2, Quad 15W A10-9600P (2.4GHz, up to 3.3GHz), 1866 MHz/2 MB L2, Quad 15W...
  • Page 12 Support Zero-Power ODD Support M-disc Webcam and HP Wide Vision HD: HD camera - indicator LED, USB2.0, BSI sensor, f2.0, 88° WFOV Microphone 720p by 30 frames per second Dual array Digital Microphones w/ appropriate software - beam forming, echo cancellation, noise suppression...
  • Page 13 Integrated Wireless options with dual antennas (M.2/PCIe): Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter Compatible with Miracast-certified devices External media HP Multi-Format Digital Media Card Reader cards Support SD/SDHC/SDXC Push-Push Insertion/Removal Internal card One M.2 slot for WLAN...
  • Page 14 Category Description Taps enabled as default Power Batteries: requirements 2 cell prismatic battery - 41Whr (5360mAh) Supports battery fast charge (90min, 90% charge) AC Adapters: ● 45W (Cupid) ● 65W (Hera) ● 65W Slim Travel Adapter (Smart-Pin) ● 1M length power cord Security TPM 2.0 Kensington Security Lock...

  • Page 15: External Component Identification

    Drive light (select products only) ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive (select products only). USB 3.0 port Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub.

  • Page 16: Left Side

    For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 17: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. ▲ Display...

  • Page 18: Top

    TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 External component identification...

  • Page 19: Lights

    Lights Component Description Power light On: The computer is on. ● ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation is a ●...

  • Page 20: Button And Speakers

    Button and speakers Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 21: Keys

    Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with the key, action keys, or the spacebar. Windows key Opens the Start menu.

  • Page 22: Bottom

    Icon Description Turns the keyboard backlight off or on. NOTE: To conserve battery power, turn off this feature. Mutes or restores speaker sound. Decreases speaker volume incrementally while you hold down the key. Increases speaker volume incrementally while you hold down the key. Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD).

  • Page 23: Rear

    Description NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Rear Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 24 Using Windows, briefly press the fn+esc key combination to display the System Information screen, which provides the product name and serial number of your computer, as well as information about the memory, processor, BIOS, and keyboard. Chapter 2 External component identification...

  • Page 25: Illustrated Parts Catalog

    Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 26 Item Component Spare part number Display panel (see Display assembly subcomponents on page Top cover with TouchPad and keyboard (see TouchPad on page 55 for a detailed list of country codes) TouchPad (included with top cover) Power connector (includes cable) 808155-010 Power button board (includes cable 856369-001...
  • Page 27 Item Component Spare part number System board (see System board on page (10) Memory 4 GB 2133 MHz 1.2v DDR4 shared 820569-005 8 GB 2133 MHz 1.2v DDR4 shared 820570-005 2 GB 2133 MHz 1.2v DDR4 shared 851379-005 (11) RTC battery 741976-001 (12) WLAN module...

  • Page 28: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Bezel 856346-001 Webcam 846006-003 Raw panel 15.6 FHD AG SVA 220eDP Slim PF 798933-009 15.6 HD BV WLED SVAeDPSlimTOP PF 809612-009 15.6 FHD BV UWVA 220 eDP SlimPF 842463-005 15.6HD BV WLED SVA220 eDPSlim PF 847654-002 15.6 FHD BVUWVA220 eDPSlim TOPPF 848085-001...

  • Page 29: Miscellaneous Parts

    65W adapter nPFC S-3P 4.5MM 710412-001 65W adapter nPFC SMART 4.5mm EM 714635-850 65W adapter nPFC SMART 4.5mm EM 741553-850 HP HDMI to VGA Adapter 701943-001 Plastics Kit Dummy optical drive, in Natural Silver finish 856361-001 Dummy optical drive, in Modern Gold finish...
  • Page 30 856376-001 In Modern Gold finish 856377-001 In Cardinal Red finish 856378-001 In Sport Purple finish 856379-001 In Dragonfly Blue finish 856380-001 In Blizzard White finish 856381-001 Screw Kit 856382-001 Sleeve, HP 15.6 Black/Red Chroma 853427-001 Chapter 3 Illustrated parts catalog...

  • Page 31: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● ● Magnetic screwdriver Phillips P0 and P1 screwdrivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 32: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 33: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 34: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 35: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a ● minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 36: Removal And Replacement Procedures For Customer Self-Repair Parts

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. One screw must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. Make special note of each screw size and location during removal and replacement.
  • Page 37 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the base enclosure (see Base enclosure on page 28), and then remove the following components: Battery (see Battery on page...

  • Page 38: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 61 screws that must be removed, replaced, and/or loosened when servicing the parts described in this chapter.
  • Page 39 Position the computer upside down on a flat surface. Remove the rubber strip (1), and then remove 8 Phillips 2x5 screws (2) and (3). Slide a nylon flake tool around the edge of the base enclosure to loosen it, taking care not to damage the internal clips, and then remove the base enclosure.

  • Page 40: Battery

    WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information.

  • Page 41: Hard Drive

    Remove 3 Phillips 2x5 screws (1), and then lift the battery to remove it (2). To insert the battery, reverse the removal procedures. Hard drive Description Spare part number Hard drive 1 TB 5400 RPM SATA RAW HYBRID 8 GB 731999-005 500 GB 5400 RPM SATA RAW 2.5-in 778188-005...
  • Page 42 Battery (see Battery on page 30). Optical drive (see Optical drive (select products only) on page 26). Remove the hard drive: ▲ Disconnect the hard drive cable (1), slide the hard drive horizontally (2), and then lift the hard drive to remove it (3).

  • Page 43: Ssd (M.2)

    SSD (M.2) Description Spare part number Solid-state drive board 856210-001 GNRC SSD 256GB 2280 M2 SATA-3 Value 865902-001 GNRC SSD 128GB 2280 M2 SATA-3 Value 847110-002 Solid-state drive cable 856353-001 Before removing the SSD, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 44: Memory

    Memory Description Spare part number 4 GB 2133 MHz 1.2v DDR4 shared 820569-005 8 GB 2133 MHz 1.2v DDR4 shared 820570-005 2 GB 2133 MHz 1.2v DDR4 shared 851379-005 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
  • Page 45 Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container.
  • Page 46 With the memory module at a 45-degree angle from the surface of the memory module compartment (2), press the module into the memory module slot until it is seated. Gently press the memory module down (3), applying pressure to both the left and right edges of the memory module, until the retention clips snap into place.

  • Page 47: Wlan Module

    WLAN module Description Spare part number WLAN module, 11AC INT 3165 M.2 MOW 806723-005 WLAN assembly, RT 11BGN+BT4 1x1 SANJI2 CB 855106-855 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the WLAN module, follow these steps: Shut down the computer.
  • Page 48 Remove 1 Phillips 2.0x2.5 screw (2), and then remove the WLAN module (3). Reverse this procedure to install the WLAN module. Chapter 6 Removal and replacement procedures for authorized service provider parts...

  • Page 49: Display Assembly

    Display assembly IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the display assembly, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 50 Remove 2 Phillips 2.5x6.0 screws from the left hinge and 2 Phillips screws 2.5x6.0 from the right hinge (3). Rotate the display assembly (1), and then remove the display assembly from the base enclosure (2). Reverse this procedure to install the display assembly. Chapter 6 Removal and replacement procedures for authorized service provider parts...

  • Page 51: Fan

    Description Spare part number 856359-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the heat sink and the fan, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 52 Reverse this procedure to install the fan. Chapter 6 Removal and replacement procedures for authorized service provider parts...

  • Page 53: Heat Sink

    Heat sink Description Spare part number Heat sink for products with UMA graphics 857480-001 Heat sink for products with discrete graphics 857481-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the heat sink, follow these steps: Shut down the computer.
  • Page 54 Reverse this procedure to install the heat sink. The following illustration shows the replacement thermal material locations. The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed.

  • Page 55: I/O Board

    I/O board Description Spare part number I/O board 856370-001 I/O board cable 856349-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the I/O board, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer.

  • Page 56: Power Button Board

    Reverse this procedure to install the I/O board. Power button board Description Spare part number Power button board 856369-001 Power button board cable 856348-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the power button board, follow these steps: Shut down the computer.
  • Page 57 Display assembly (see Display assembly on page 39). Fan (see Fan on page 41). Heat sink (see Heat sink on page 43). Fan (see Fan on page 41). I/O board (see I/O board on page 45). Remove the power button board: ▲...

  • Page 58: System Board

    System board Description Spare part number System board AMD A10-9600P system board with UMA graphics and a non-Windows operating system 856269-001 AMD A10-9600P system board with UMA graphics and a Windows operating system 856269-601 AMD A9-9410P system board with UMA graphics and a non-Windows operating system 856270-001 AMD A9-9410P system board with UMA graphics and a Windows operating system 856270-601...
  • Page 59 Hard drive (see Hard drive on page 31). Solid-state drive (see SSD (M.2) on page 33). Memory (see Memory on page 34). WLAN module (see WLAN module on page 37). Fan (see Fan on page 41). Heat sink (see Heat sink on page 43).

  • Page 60: Sd Card Reader

    Remove 2 Phillips 2x5 screws (1), and then lift the system board to remove it (2). Reverse this procedure to install the system board. SD card reader Description Spare part number SD card reader board 857791-001 SD card reader board cable 856347-001 Chapter 6 Removal and replacement procedures for authorized service provider parts...
  • Page 61 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the SD card reader board, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 62 Reverse this procedure to install the SD card reader board. Chapter 6 Removal and replacement procedures for authorized service provider parts...

  • Page 63: Speakers

    Speakers NOTE: The speaker spare part kit includes the cable. Description Spare part number Speaker Kit 856383-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the speaker, follow these steps: Shut down the computer.

  • Page 64: Power Connector

    Lift the left speaker and the right speaker (6) and then remove them (7) . Reverse this procedure to install the speakers. Power connector Description Spare part number Power connector, DCIN CAL50 8p 4.5mm90W 8P15 SF 808155-010 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the power connector, follow these steps: Shut down the computer.

  • Page 65: Touchpad

    Fan (see Fan on page 41). Heat sink (see Heat sink on page 43). I/O board (see I/O board on page 45). Power button board (see Power button board on page 46). System board (see System board on page 48). SD card reader board (see SD card reader on page 50).
  • Page 66 Description Spare part number In Sport Purple finish 856033-001 In Dragonfly Blue finish 856034-001 Top cover with TouchPad and Backlit Keyboard In Natural Silver finish 856035-001 In Modern Gold finish 856040-001 In Cardinal Red finish 856041-001 In Sport Purple finish 856042-001 In Dragonfly Blue finish 856043-001...
  • Page 67 Battery (see Battery on page 30). Optical drive (see Optical drive (select products only) on page 26). Hard drive (see Hard drive on page 31). Solid-state drive (see SSD (M.2) on page 33). Memory (see Memory on page 34). WLAN module (see WLAN module on page 37).
  • Page 68 Remove 3 Phillips 2.0x2.5 screws (2), and then lift the TouchPad to remove it (3). Reverse this procedure to install the TouchPad. Chapter 6 Removal and replacement procedures for authorized service provider parts...

  • Page 69: Display Panel

    Display panel Description Spare part number Bezel 856346-001 Webcam 846006-003 Display panel 15.6 FHD AG SVA 220eDP Slim PF 798933-006 15.6 HD BV WLED SVAeDPSlimTOP PF 809612-008 15.6 FHD BV UWVA 220 eDP SlimPF 842463-004 15.6HD BV WLED SVA220 eDPSlim PF 847654-001 15.6 FHD BVUWVA220 eDPSlim TOPPF 848085-001...
  • Page 70 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the display assembly, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 71 Starting on the top edge (1), loosen the display bezel, disconnecting the plastic clips to release the edge of the bezel. Continue on the left and right edges (2) and then bottom edge (3), and then lift the display bezel (4) to remove it. Remove 1 Phillips 2.5x6.0 screw from the top of each hinge bracket (1) and 3 Phillips 2.5x6.0 screws from each hinge (2), remove the hinge brackets from the back cover (3), and then lift the hinge brackets (4) to remove them.
  • Page 72 Remove 1 Phillips 2.0x2.0 screw from each hinge cover (1) separate the hinge covers (2) from the back cover (3), and then lift the hinge covers (4) to remove them. Remove 4 Phillips 2.0x2.5 screws from the display panel (1), and then lift the display panel (2) to remove it.

  • Page 73: Webcam

    Webcam Description Spare part number Webcam 846006-003 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the webcam, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 74 Reverse this procedure to install the webcam. Chapter 6 Removal and replacement procedures for authorized service provider parts...

  • Page 75: Wlan Antenna

    WLAN antenna Description Spare part number Antenna, dual 856324-001 Antenna, single 859651-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the WLAN antenna cable, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer.
  • Page 76 Reverse this procedure to install the WLAN antenna cable. Chapter 6 Removal and replacement procedures for authorized service provider parts...

  • Page 77: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
  • Page 78 Enter the product name or number. – or – Select Identify now to let HP automatically detect your product. Select your computer, and then select your operating system. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want.

  • Page 79: Backing Up, Restoring, And Recovering

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 80: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 81: Restore And Recovery

    Creating HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer.

  • Page 82: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 83: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.

  • Page 84: Removing The Hp Recovery Partition (Select Products Only)

    Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from the HP Recovery partition.

  • Page 85: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Width 382.6 mm 15.06 in Depth 242.7 mm 9.55 in Height (front to back) 22.5 mm .89 in Weight < 2100 g or < 2175(depending on < 4.63 or < 4.80 lb. (depending configuration) on configuration) Input power Operating voltage and current...

  • Page 86: 39.62 Cm (15.6-In) Display Specifications

    39.62 cm (15.6-in) display specifications Metric U.S. Dimensions Height 20.77 cm 8.175 in Width 37.78 cm 14.875 in Diagonal 39.62 cm 15.6 in Number of colors Up to 16.8 million Contrast ratio 500:1 (typical) Brightness 220 nits or 250 nits Pixel resolution Pitch 0.252mm x 0.252mm...

  • Page 87: Solid-State Drive Specifications

    500 GB* 1 TB* 2TB* Operating temperature 0°C to 60°C (32°F to 0°C to 60°C (0°F to 0°C to 60°C (0°F to 140°F) 140°F) 140°F) *Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply.

  • Page 88: Dvd±Rw Supermulti Dl Drive Specifications

    DVD±RW SuperMulti DL Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD- CD-R and CD-RW ROM XA, MIXED MODE CD, CD-I, CD-I Bridge DVD+R, DVD+RW, DVD-R, DVD-RW, (Photo-CD, Video CD), Multisession CD (Photo-CD, DVD-RAM CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD- R, DVD-RW, DVD+R, DVD+RW, DVD-RAM Center hole diameter...

  • Page 89: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 90 Country/region Accredited agency Applicable note number Sweden SEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 91: 11 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

  • Page 92: Index

    12 hinge assembly display audio spare part number 18, 59 specifications 76 product description 2 HP PC Hardware Diagnostics (UEFI) display assembly audio, product description 2 using 67 removal 39, 59 audio-out (headphone)/audio-in HP Recovery Manager spare part numbers 39, 59...
  • Page 93 9 removal 54 system 71 RJ-45 (network) status 5 spare part number 16 USB flash drive 72 spare part numbers 54 using HP Recovery media 70 power connector, identifying 5 recovery media memory power cord creating 69 removal 34...
  • Page 94 speakers Windows tools identifying 10 using 70 spare part number 16 wireless, product description 3 specifications WLAN antenna computer 75 removal 65 display 76 WLAN antenna cable DVD±RW SuperMulti DL Drive 78 spare part numbers 65 hard drive 76 WLAN antenna, spare part number optical drive 78 solid-state drive 77 WLAN antennas, identifying 7...

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