Power Problems; A Power Button Problem - ThinkPad X140e User Manual

1. Make sure that the connection of the ac power adapter is correct. For instructions on connecting the ac
power adapter, see Safety, Warranty, and Setup Guide that comes with your computer.
2. If the connection of the ac power adapter is correct, turn off the computer, then disconnect the ac power
adapter and remove the main battery.
3. Reinstall the battery and reconnect the ac power adapter, then turn on the computer.
4. If the power adapter icon still is not displayed in the Windows notification area and the ac power
indicator does not light up, have the ac power adapter and your computer serviced.

Power problems

Print these instructions now and keep it with your computer for reference later.
If your computer is getting no power at all, check the following items:
1. Verify the power button. Refer to "System status indicators" on page 6. The power button is lit
whenever the computer is on.
2. Check all power connections. Remove any power strips and surge protectors to connect the ac power
adapter directly to the ac power outlet.
3. Inspect the ac power adapter. Check for any physical damage, and make sure that the power cable is
firmly attached to the adapter brick and the computer.
4. Verify the ac power source is working by attaching another device to the outlet.
5. Remove all devices and then test for system power with minimal devices attached.
a. Disconnect the ac power adapter and all cables from the computer.
b. Close the computer display, and turn the computer over.
c. Remove the battery. Refer to "Replacing the battery" on page 57.
d. Remove the memory module. Refer to "Replacing a memory module" on page 64.
e. Remove the PCI Express Mini Card. Refer to "Replacing a PCI Express Mini Card for wireless
LAN connection" on page 62.
f. Remove the hard disk drive. Refer to "Replacing the hard disk drive or solid-state drive" on page 59.
g. Wait for 30 seconds, and then reinstall the memory module and the known good battery or the ac
power adapter to test the computer with minimal devices attached first.
h. Reinstall each device one at a time that you have removed in the earlier steps.
If your computer does not run on battery power, check the following items:
1. Remove and reseat the battery to make sure that it is properly connected. Refer to "Replacing the
battery" on page 57.
2. Swap batteries with another similar model, if available.
If another similar ThinkPad model is available, then verify that the battery pack works in the other
computer and that the battery pack for the other model works in this computer.
3. Verify the battery-status indicator. Refer to "Power status indicator" on page 7.

A power button problem

Problem: The system does not respond, and you cannot turn off the computer.
Solution: Turn off the computer by pressing and holding the power button for 4 seconds or more. If the
system is still not reset, remove the ac power adapter and the battery.
Boot problems
Print these instructions now and keep them with your computer for reference later.
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User Guide