G-Technology G DRIVE Mobile Product Manual

G-Technology G DRIVE Mobile Product Manual

Portable thunderbolt and usb 3.0 drive
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PRODUCT MANUAL
G DRIVE
with Thunderbolt™
Portable Thunderbolt and USB 3.0 Drive
g-technology.com

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Summary of Contents for G-Technology G DRIVE Mobile

  • Page 1 PRODUCT MANUAL G DRIVE with Thunderbolt™ Portable Thunderbolt and USB 3.0 Drive g-technology.com...
  • Page 2: Table Of Contents

    G DRIVE Table of Contents with Thunderbolt™ Table of Contents Safety & General Use Safety Precautions ........... 4 Backup Your Data ............ 5 About Your G-DRIVE mobile Introduction .............. 7 What’s in the Box ............ 8 System Requirements ..........8 Overview of the Drive ...........
  • Page 3: Safety & General Use

    G DRIVE with Thunderbolt™ Safety & General Use Safety Precautions ......... p.4 • Backup Your Data ........... p.5 •...
  • Page 4: Safety Precautions

    G DRIVE Safety & General Use with Thunderbolt™ Safety Precautions The warranty on G-DRIVE® mobile with Thunderbolt™ may be void as a result of the failure to respect the precautions listed here. If you detect a problem with your drive, please contact our Technical Support department.
  • Page 5: Backup Your Data

    To help prevent the loss of your data, we highly recommend that you keep TWO copies of your data in separate storage locations. Keep one copy on your G-Technology drive. Keep a second copy on your internal hard drive, another G-Technology drive, or a form of removable storage media.
  • Page 6: About Your G-Drive Mobile

    G DRIVE with Thunderbolt™ About Your G-DRIVE mobile with Thunderbolt Introduction ............ p.7 • What’s in the Box .......... p.8 • System Requirements ......... p.8 • Overview of the Drive ......... p.9 • Easy Installation for Mac ......p.9 • Disconnect the Drive .........
  • Page 7: Introduction

    About G-DRIVE mobile with Thunderbolt with Thunderbolt™ Introduction Thank you for purchasing G-DRIVE mobile with Thunderbolt from G-Technology. It’s the ultra-stylish portable storage solution for laptop users, featuring ultra-fast Thunderbolt and USB 3.0 interfaces. The ideal—and indispensable—compliment to your Mac® laptop and other...
  • Page 8: What's In The Box

    About G-DRIVE mobile with Thunderbolt with Thunderbolt™ What’s in the Box The following items are included in the box—if any items are missing, please contact G-Technology at g-technology.com/support. • G-DRIVE mobile with Thunderbolt • (1) Thunderbolt cable • (1) USB 3.0 cable (2.0 compatible) •...
  • Page 9: Overview Of The Drive

    G DRIVE About G-DRIVE mobile with Thunderbolt with Thunderbolt™ Overview of the Drive Your G-DRIVE mobile with Thunderbolt is designed for ultimate simplicity. The Power & Activity LED on the front of the unit will glow when power is applied via the Thunderbolt or USB port.
  • Page 10: Disconnecting The Drive

    G DRIVE About G-DRIVE mobile with Thunderbolt with Thunderbolt™ Disconnecting the Drive A great feature of G-DRIVE mobile with Thunderbolt is its ability to be connected and disconnected while your computer is running. However, to prevent failures and/or data loss, it is important to follow the steps below when disconnecting or ‘unmounting’...
  • Page 11: Using Your Drive With Mac Os

    G DRIVE with Thunderbolt™ Using Your Drive with Mac OS Use with Time Machine ......p.12 • Initialize Drive for Mac ....... p.14 • Restore the Drive Icon ....... p.17 • Reformat with Partitions ......p.19 •...
  • Page 12: Use With Time Machine

    G DRIVE Using Your Drive with Mac OS ® with Thunderbolt™ Use with Time Machine G-DRIVE mobile with Thunderbolt works seamlessly with Time Machine, the easy-to-use application that ships with your Mac and provides automatic backup for your files. The following steps will quickly set up your drive for use with Time Machine.
  • Page 13 G DRIVE Using Your Drive with Mac OS ® with Thunderbolt™ 3. In the dialog box that appears, select your G-DRIVE mobile with Thunderbolt, then click the Use for Backup button. 4. Make sure the Time Machine switch is set to ON, then click the Options button to choose volumes, folders or files you do NOT want to backup.
  • Page 14: Initialize Drive For Mac

    G DRIVE Using Your Drive with Mac OS ® with Thunderbolt™ Initialize Drive for Mac G-DRIVE mobile with Thunderbolt has been factory-formatted, or ‘initialized’ , for use with Mac OS. Should you wish to reinitialize the drive—and quickly erase all contents of the drive—here are the steps: 1.
  • Page 15 G DRIVE Using Your Drive with Mac OS ® with Thunderbolt™ 4. Click the Format pop-up and choose the Format option that you prefer: • Mac OS Extended (Journaled): Select this format if you intend to use the drive for Time Machine or to create a separate, bootable installation of the OS. •...
  • Page 16 G DRIVE Using Your Drive with Mac OS ® with Thunderbolt™ WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE. 6. Click on the Erase button to continue. A progress bar in the lower right corner of the window will show the progress of the disk’s reformatting.
  • Page 17: Restore The Drive Icon

    There will be a link to download the icons. 2. Once downloaded, it should automatically open the G-Technology Icons folder as shown below. If not, double-click the Zip file to open. Next, double-click the DMG file to open the G-Technology Icons package.
  • Page 18 G DRIVE Using Your Drive with Mac OS ® with Thunderbolt™ 4. Select the icon for G-DRIVE mobile with Thunderbolt on your desktop and press Command + I. This opens its Get Info window. (below left) 5. Select the default icon in the Get Info window. (below left) 6.
  • Page 19: Reformat With Partitions

    The following steps will guide you through the simple process of partitioning your drive. 1. First, open the Disk Utility program, located on your hard drive under Applications/ Utilities/Disk Utility. The window below will appear. Your G-Technology drive will be displayed in the left-hand column.
  • Page 20 Using Your Drive with Mac OS ® with Thunderbolt™ 2. Select the Thunderbolt or USB icon—not the G-Technology drive icon—by clicking it in the left-side column. 3. Click on the Partition button in the main window. 4. Select the number of partitions you would like from the Volume Scheme menu.
  • Page 21 6. Repeat this process for each partition you have created. 7. Click the Apply button in the lower right corner of the window. A dialog box will appear asking if you want to erase the G-Technology drive partition. WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.
  • Page 22 Disk Utility. 10. Quit the Disk Utility program. After reinitializing the drive, the custom icon for the G-Technology drive has been erased. You can optionally restore this icon to each partition with the steps on this page.
  • Page 23: Using Your Drive On Windows

    G DRIVE with Thunderbolt™ Using Your Drive on Windows ® Windows Use ..........p.24 • Cross Platform Use ........p.25 •...
  • Page 24: Windows Use

    Although G-DRIVE mobile with Thunderbolt has been set up at the factory for use with Mac OS systems, a simple initialization will prepare your drive for use with Windows 7 and Vista systems. For helpful information on configuring and using your drive with Windows, please visit g-technology.com/support. p.24...
  • Page 25: Cross Platform Use

    G DRIVE Using Your Drive on Windows ® with Thunderbolt™ Cross Platform Use You can set up G-DRIVE mobile with Thunderbolt for use on both Windows and Mac systems by formatting the drive as ‘Fat32’ . To do this, use the Disk Utility application and format the drive to MS-DOS (Fat), also known as Fat32.
  • Page 26 G DRIVE Using Your Drive on Windows ® with Thunderbolt™ 4. Select ‘MS-DOS File System’ from the Format pop-up menu. This will format the ® drive to Fat32. NOTE: You may need to rename the drive because Fat32 does not support more than 11 letters in the drive name.
  • Page 27 G DRIVE Using Your Drive on Windows ® with Thunderbolt™ WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE. 6. Click the Erase button. A progress bar in the lower right corner of the window will show the progress of the disk reformatting, and your drive will be formatted to its full capacity as Fat32.
  • Page 28: Support & Warranty

    G DRIVE with Thunderbolt™ Support & Warranty Technical Support ........p.29 • Limited Warranty ......... p.30 • Copyright ............p.32 •...
  • Page 29: Technical Support

    Thank you again for purchasing G-DRIVE mobile with Thunderbolt—if you have any comments or questions about this manual or the product, please let us know! At G-Technology, we appreciate and value our customers, and strive to give you the finest quality products, service and support. If you encounter any difficulties while installing or using G-DRIVE mobile with Thunderbolt, please contact G-Technology Technical Support at www.g-technology.com/support.
  • Page 30: Limited Warranty

    Thunderbolt™ Limited Warranty HGST, a Western Digital Company (“HGST”) Including G-Technology for External Hard Disk Drives What does this limited warranty cover? This Limited Warranty applies to new HGST products purchased from an authorized HGST dealer by the original purchaser for normal use and not for resale. HGST warrants that a covered product is free from defects in materials and workmanship, with the exceptions stated below.
  • Page 31 To obtain limited warranty service, you must first obtain a Return Materials Authorization (RMA) g-technology.com/support and ship-to address by contacting G-Technology at . Please follow the instructions found on the website. You must return the covered hard disk drive using approved packaging to our logistics center.
  • Page 32: Copyright

    Thunderbolt™ CAPACITY DEFINITION AND DISCLAIMER For G-Technology products 1TB or greater: “One gigabyte (GB) is equal to one billion bytes and one terabyte (TB) equals 1,000 GB (one trillion bytes). Accessible capacity will vary from the stated capacity due to formatting and partitioning of the hard drive, the computer’s operating system, and other factors”...

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