G-Technology G RAID Product Manual
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G-Technology G RAID Product Manual

High-performance removable drive storage system
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PRODUCT MANUAL
High-Performance Removable Drive Storage System
g-technology.com

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Summary of Contents for G-Technology G RAID

  • Page 1 PRODUCT MANUAL High-Performance Removable Drive Storage System g-technology.com...

  • Page 2: Table Of Contents

    Table of Contents Table of Contents Safety & General Use Maintenance for Your Drive Safety Precautions ............4 Initialize Drive for Mac ..........29 Backup Your Data .............5 Restore the Drive Icon ..........33 Reformat with Partitions ..........35 About Your G-RAID Replace a Failed Drive Module ......... 40 Introduction ...............7 Using Your Drive on Windows What’s in the Box .............8...

  • Page 3: Safety & General Use

    Safety & General Use • Safety Precautions ........p. 4 • Backup Your Data ......... p. 5...

  • Page 4: Safety Precautions

    Safety & General Use Safety Precautions G-RAID‘s warranty may be void as a result of the failure to respect the precautions listed here. If Technical Support department you detect a problem with your drive, please contact our If the product is returned with damage caused by improper handling, the warranty will be void and Limited Warranty liability will rest with the user.

  • Page 5: Backup Your Data

    Under no circumstances will G-Technology be held liable for the recovery or restoration of lost data. Any loss, corruption or destruction of data while using a G-Technology drive is the sole responsibility of the user. Make Two Backups To help prevent the loss of your data, we highly recommend that you keep TWO copies of your data in separate storage locations.

  • Page 6: About Your G-Raid

    About Your G-RAID • Introduction ............ p. 7 • What’s in the Box .......... p. 8 • System Requirements ......... p. 8 • Overview of the Drive ......... p. 9 • Activity & Failure LED ........p. 10...

  • Page 7: Introduction

    About Your Drive Introduction Thank you for purchasing G-RAID from G-Technology. The G-RAID hard drive is a high- speed, low-cost RAID that provides an ideal storage solution for content creation profession- als. With its unique industrial design and all-aluminum housing, G-RAID is the de facto standard for many post-production facilities worldwide.

  • Page 8: What's In The Box

    • eSATA cable • FireWire 800 to 800 cable • External AC power supply and cable support@g-technology.com If any items are missing, please contact G-Technology at or call (888) 426-5214. System Requirements G-RAID supports the following operating systems: • Mac OS® 10.7 + •...

  • Page 9: Overview Of The Drive

    About Your Drive Overview of the Drive The following diagram shows the helpful features of your G-RAID. The compact and quiet G-RAID features two removable HGST 7200 RPM SATA III hard drives. It has a uniquely designed all-aluminum enclosure with an activity/failure LED in the front panel.

  • Page 10: Activity & Failure Led

    About Your Drive Activity and Failure LEDs G-RAID contains LEDs for drive activity (WHITE) and drive failure (RED) that are next to each other on the front panel and describe the following operations: • System initialization • System ready • Disk activity •...
  • Page 11 Using Your Drive on Mac • Easy Installation for Mac ......p. 12 • Optimize Performance ......p. 12 • Use With Time Machine ......p. 13 • Disconnect the Drive ........ p. 15...

  • Page 12: Easy Installation For Mac

    Using Your Drive Easy Installation for Mac G-RAID attaches to your computer via a USB 3.0 high-speed eSATA, or one of two FireWire 800 ports. Choose the connection appropriate for your system and connect the drive with the matching cable (supplied). Connect the power cord to the unit and plug the other end into a surge protector or wall outlet.

  • Page 13: Use With Time Machine

    Using Your Drive Use with Time Machine® Your G-RAID can be easily used as a backup drive via Time Machine when connected to a Mac. Time Machine is an application that ships with your Mac and provides automatic file backup. The following steps will quickly set up G-RAID with Time Machine. When you attach your G-RAID for the first time, the Time Machine dialog box should automatically appear.

  • Page 14: Using Your Drive

    Using Your Drive In the subsequent dialog box, select the G-RAID. Click the Use Disk button. Make sure the Time Machine switch is set to ON. You can set its options by clicking the Options button. Do this to choose volumes, folders, or files you do NOT want to backup. G-RAID will now back up your important files automatically with Time Machine.

  • Page 15: Disconnect The Drive

    Using Your Drive Disconnect the Drive A great feature of G-RAID is its ability to connect and disconnect while your computer is running. To prevent failures and/or data loss, it is important to follow the steps below when disconnecting or “unmounting” the drive from your computer. 1.

  • Page 16: Using Raid Modes

    Using RAID Modes • Supported RAID Modes ......p. 17 • The RAID Configuration Utility for Mac ............p. 18 • Configure the RAID Mode for Mac ..p. 19 • RAID 1 Degraded Mode and Rebuild for Mac ............p. 22 •...

  • Page 17: Supported Raid Modes

    Using Your Drive Supported RAID Modes G -RAID is preconfigured in RAID 0 (Performance) mode, for use with Mac OS systems. The drive can also be configured in RAID 1 (Protected) mode or JBOD mode. The following table explains the advantages and disadvantages for each RAID level. RAID Level Description Advantage...

  • Page 18: The Raid Configuration Utility For Mac

    RAID 0, but they each operate at the speed of a single drive. The RAID Configuration Utility for Mac The G-Technology RAID Configurator is used to change the RAID level of your G-RAID. You can use USB 3.0, eSATA or FireWire 800 with the RAID Configurator. To configure G- RAID, it will need to be the only device connected to your computer.

  • Page 19: Configure The Raid Mode For Mac

    1. Launch the G-Technology RAID Configuration utility. A dialog window will ask you to disconnect all other external hard disks from your computer. This is important to ensure that the configurator does not affect other eSATA, FireWire or USB devices on your system.
  • Page 20 Using Your Drive 3. Once the utility finds your G-RAID, the following window will appear. Select your desired configuration: RAID 1 (Protected), RAID 0 (Performance) or JBOD. Then click the Configure button to continue. 4. Two warning windows will appear, letting you know that the following step will erase all your data.
  • Page 21 Using Your Drive 5. A window will appear telling you that the configuration is in progress. The next window will confirm that your G-RAID is configured in RAID 1, RAID 0 or JBOD mode. 6. Changing the RAID mode of G-RAID will require you to re-initialize the disk with the Disk Utility application.

  • Page 22: Raid 1 Degraded Mode And Rebuild For Mac

    Using Your Drive 7. NOTE: If the Disk Insertion dialog does not appear, go to Application > Utilities and open the Disk Utility program. Once Disk Utility is open, you are ready to initialize and partition G-RAID for use with Mac. RAID 1 Degraded Mode and Rebuild for Mac If your G-RAID is in RAID 1 configuration and either a single drive failure occurs or if a member of the RAID 1 set is removed, then the active drive will operate in degraded...

  • Page 23: The Raid Configuration Utility For Windows

    Using Your Drive The RAID Configuration Utility for Windows The G-Technology RAID Configurator is used to change the RAID level of your G-RAID. You can use USB 3.0, eSATA or FireWire 800 with the RAID Configurator. To configure G- RAID, it will need to be the only device connected to your computer.

  • Page 24: Configure The Raid Mode For Windows

    1. Launch the G-Technology RAID Configuration utility. A dialog window will ask you to disconnect all other external hard disks from your computer. This is important to ensure that the configurator does not affect other eSATA, FireWire or USB devices on your system.
  • Page 25 Using Your Drive 3. Once the utility finds your G-RAID, the following window will appear. Select your desired configuration: RAID 1 (Protected), RAID 0 (Performance) or JBOD. Then click the Configure button to continue. 4. Two warning windows will appear, letting you know that the following step will erase all your data.
  • Page 26 G-RAID is configured in RAID 1, RAID 0 or JBOD mode. 6. Changing the RAID mode of G-RAID will require you to re-initialize the disk. For helpful information on initialization of your drive with Windows, please visit g-technology.com/windows. p. 26...

  • Page 27: Raid 1 Degraded Mode And Rebuild For Windows

    Using Your Drive RAID 1 Degraded Mode and Rebuild for Windows If your G-RAID is in RAID 1 configuration and either a single drive failure occurs or if a member of the RAID 1 set is removed, then the active drive will operate in degraded mode.

  • Page 28: Maintenance For Your Drive

    Maintenance for Your Drive Initialize Drive for Mac ........ p. 29 Restore the Drive Icon ........ p. 33 Reformat with Partitions ......p. 35 Replace a Failed Drive Module ....p. 40...

  • Page 29: Initialize Drive For Mac

    Maintenance for Your Drive Initialize Drive for Mac G-RAID is factory formatted or “initialized” for use with the Mac OS. You can follow these steps to reinitialize if you would like to quickly erase the contents of the drive. 1. Open the Disk Utility application. Disk Utility is located on your hard drive under Applications/Utilities/Disk Utility.
  • Page 30 Maintenance for Your Drive 4. Choose the Format option you prefer. • Mac OS Extended (Journaled): Use this format if you intend to use the drive for Time Machine or to create a separate bootable installation of OS. • Mac OS Extended: Use this format for best performance and media storage. To select, click the Format drop-down menu and its option of Mac OS Extended.
  • Page 31 Maintenance for Your Drive 5. Click the Erase button in the lower-right corner of the window. A dialog box will appear asking if you want to erase the G-RAID partition. WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE. 6.
  • Page 32 Maintenance for Your Drive 7. After the drive is reinitialized, you should automatically see the Time Machine dialog box. • Click the Use as Backup Disk button if you want to use the drive with Time Machine. • Click the Don’t Use or Decide Later buttons if you do not want to use Time Machine at this point.

  • Page 33: Restore The Drive Icon

    There will be a link to download the icons on the product support page. 2. Once downloaded, the G-Technology icons folder shown below should load automatically. If not, double-click the zip file to open. Next, double-click the DMG file to open the G-Technology icons package.
  • Page 34 Maintenance for Your Drive 4. Select the default G-RAID drive icon on your desktop and press Command+I. This opens the Get Info window (below left). 5. Select the default icon in the Get Info window (below left). 6. Press Command+V to paste the custom G-RAID icon into the Get Info window (below right).

  • Page 35: Reformat With Partitions

    1. Open the Disk Utility program. This application is located on your hard drive under Applications/Utilities/Disk Utility. The window below will appear. Your G-Technology drive will be displayed in the left column.
  • Page 36 Maintenance for Your Drive 2. Select the USB, eSATA or FireWire icon — not the G-Technology drive icon — by clicking it in the left column. 3. Click on the Partition button in the main window. p. 36...
  • Page 37 Maintenance for Your Drive 4. Select the number of partitions you would like from the Volume Scheme menu. Below, we have selected “2 Partitions” to create two partitions. p .37...
  • Page 38 6. Repeat this process for each partition you have created. 7. Click the Apply button in the lower-right corner of the window. A dialog box will appear asking if you want to erase the G-Technology drive partition. WARNING: THE NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.
  • Page 39 G-Technology drive has been erased. You can optionally restore this icon to each partition with the steps on this page. 11. The multiple partitions of the G-Technology drive will be displayed on your desktop. Your drive is now set up with two or more partitions and is ready for use.

  • Page 40: Replace A Failed Drive Module

    3. Replace the failed drive with a new disk module. Secure it in place by pushing in the drive and latching the handle. NOTE: During the 3-Year warranty period, contact G-Technology Technical Support replacement of a defective drive module.
  • Page 41 Maintenance for Your Drive 4. If G-RAID was set up in RAID 1 mode, the unit will begin rebuilding data on the drive. During this process, the activity LED will indicate data access. The rebuild time is approximately two hours per terabyte. 5.

  • Page 42: Using Your Drive On Windows

    Using Your Drive on Windows • Windows Use ..........p. 43 • Cross Platform Use ........p. 43...

  • Page 43: Windows Use

    Windows 7, 8 and 8.1 systems. For helpful information on configuring and using your drive with Windows, please visit g-technology.com/windows Cross Platform Use You can set up G-RAID Studio for use on both Windows and Mac system by formatting the drive as ‘exFAT’.
  • Page 44 Using Your Drive on Windows 4. Select exFAT File System from the Format pop-up menu. This will format to exFAT. NOTE: You may need to rename the drive because exFAT does not support more than 11 letters in the drive name. WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.
  • Page 45 Using Your Drive on Windows 6. Click the Erase button. A progress bar in the lower right corner of the window will show the progress of the disk’s reformatting. Your drive will be formatted to its full capacity as exFAT. 7.

  • Page 46: Support & Warranty

    Support & Warranty • Technical Support ........p. 47 • Limited Warranty ........p. 48 • Copyright ............ p. 50...

  • Page 47: Technical Support

    Thank you for purchasing G-RAID. If you have any comments or questions about this manual or the product, please let us know! G-Technology appreciates and values its customers, striving to give you the finest service and support. If you encounter any difficulties while installing or using g-technology.com/support...

  • Page 48: Limited Warranty

    Support & Warranty Limited Warranty Limited Warranty HGST, a Western Digital Company (“HGST”) including G-Technology for External Hard Disk Drives What does this limited warranty cover? This Limited Warranty applies to new HGST products purchased from an authorized HGST dealer by the original purchaser for normal use and not for resale. HGST warrants that a covered product is free from defects in materials and workmanship, with the exceptions stated below.
  • Page 49 To obtain limited warranty service, you must first obtain a Return Materials Authorization (RMA) and ship-to address by contacting G-Technology at http://www.g-technology.com/support. Please follow the instructions found on the website. You must return the covered hard disk drive using approved packaging to our logistics center.

  • Page 50: Copyright

    Support & Warranty CAPACITY DEFINITION AND DISCLAIMER For G-Technology products 1TB or greater: “One gigabyte (GB) is equal to one billion bytes and one terabyte (TB) equals 1,000 GB (one trillion bytes). Accessible capacity will vary from the stated capacity due to formatting and partitioning of the hard drive, the computer’s operating system, and other factors.

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