G-Technology G DRIVE Product Manual

G-Technology G DRIVE Product Manual

Professional external hard drive
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PRODUCT MANUAL
G DRIVE
USB
®
Professional External Hard Drive
g-technology.com

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Summary of Contents for G-Technology G DRIVE

  • Page 1 PRODUCT MANUAL G DRIVE ® Professional External Hard Drive g-technology.com...
  • Page 2: Table Of Contents

    G DRIVE ® Table of Contents Welcome to G-DRIVE Table of Contents Safety & General Use Safety Precautions ........... 4 Backup Your Data ............ 5 About Your G-DRIVE Introduction .............. 7 What’s in the Box ............ 8 System Requirements ..........9 Overview of the Drive ...........
  • Page 3: Safety & General Use

    G DRIVE ® Safety & General Use Safety Precautions ......... p.4 • Backup Your Data ........... p.5 •...
  • Page 4: Safety Precautions

    • Servicing: Your drive contains no user-serviceable parts. If it appears to be malfunctioning, have it inspected by a qualified G-Technology Technical Support representative. • Moisture: Place the device away from moisture or liquids. To reduce the risk of damage, do not expose this drive to rain or moisture.
  • Page 5: Backup Your Data

    Under no circumstances will G-Technology be held liable for the recovery or restoration of lost data. Any loss, corruption or destruction of data while using a G-Technology drive is the sole responsibility of the user. Make two backups To help prevent the loss of your data, we highly recommend that you keep TWO copies of your data in separate storage locations.
  • Page 6: About Your G-Drive

    G DRIVE ® About Your G-DRIVE Introduction ............. p.7 • What’s in the Box ........... p.8 • System Requirements ........p.9 • Overview of the Drive ........p.9 •...
  • Page 7: Introduction

    ® About Your G-DRIVE Introduction Thank you for purchasing the G-DRIVE® from G-Technology®. G-DRIVE hard drives are the ideal storage solutions for content creation professionals. G-DRIVE high-speed interface external storage systems offer the ultimate in flexibility by providing connectivity for USB 3.0, eSATA, FireWire® 800. With a massive storage capacity,...
  • Page 8: What's In The Box

    • G-DRIVE hard drive • (1) USB 3.0 cable, (backwards compatible to USB 2.0) • (1) eSATA cable • (1) FireWire 800 cable • AC Power adapter If any items are missing, please contact G-Technology at support@g-technology.com or call (888) 426-5214.
  • Page 9: System Requirements

    G DRIVE ® About Your G-DRIVE System Requirements G-DRIVE supports the folllowing Operating Systems. The drive is set up at the factory for use with Mac OS® systems, and formatted as ‘HFS+ with Journaling’ . • Mac OS 10.6 + •...
  • Page 10 G DRIVE ® Using Your Drive on Mac Easy Installation for Mac ......p.11 • Optimize Performance ......p.11 • Use with Time Machine ......p.12 • Disconnect the Drive ........p.14 •...
  • Page 11: Easy Installation For Mac

    G DRIVE ® Using Your Drive on Mac ® Easy Installation for Mac G-DRIVE attaches to your computer via the USB 3.0 (backwards compatible with USB 2.0), eSATA or one of two FireWire 800 ports. Choose the connection appropriate for your system and connect G-DRIVE with the matching supplied cable.
  • Page 12: Use With Time Machine

    G DRIVE ® Using Your Drive on Mac ® Use with Time Machine G-DRIVE works perfectly and easily with Time Machine. Time Machine is an application that ships with your Mac and provides automatic backup for your files. The following steps will quickly set up G-DRIVE with Time Machine.
  • Page 13 G DRIVE ® Using Your Drive on Mac ® 3. In the dialog box that appears, select the G-DRIVE. Click the Use for Backup button. 4. Make sure the Time Machine switch is set to ON. You can set its options by clicking the Options button.
  • Page 14: Disconnect The Drive

    G DRIVE ® Using Your Drive on Mac ® Disconnect the Drive A great feature of G-DRIVE is its ability to be connected and disconnected while your computer is running. To prevent failures and/or data loss, it is important to follow the steps below when disconnecting or ‘unmounting’...
  • Page 15: Maintenance For Your Drive

    G DRIVE ® Maintenance for Your Drive Initialize Drive for Mac ......p.16 • Restore the Drive Icon ......p.19 • Reformat with Partitions ......p.21 •...
  • Page 16: Initialize Drive For Mac

    G DRIVE ® Maintenance for Your Drive Initialize Drive for Mac G-DRIVE was factory-formatted for use or ‘initialized’ for Mac OS. You can reinitialize if you would like to quickly erase the contents of the drive. Here are the steps.
  • Page 17 G DRIVE ® Maintenance for Your Drive 4. Choose the Format option that you prefer. • Mac OS Extended (Journaled): Use this format if you intend to use the drive for Time Machine or to create a separate bootable installation of OS X ®...
  • Page 18 G DRIVE ® Maintenance for Your Drive WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE. 6. Click on the Erase button to continue. A progress bar in the lower right corner of the window will show the progress of the disk’s reformatting.
  • Page 19: Restore The Drive Icon

    There will be a link to download the icons. 2. Once downloaded, it should automatically open the G-Technology Icons folder as shown below. If not, double-click the Zip file to open. Then double-click the DMG file to open the G-Technology Icons package.
  • Page 20 G DRIVE ® Maintenance for Your Drive 4. Select the G-DRIVE icon on your desktop and press Command+I. This opens its Get Info window. (below left) 5. Select the default icon in the Get Info window. (below left) 6. Press Command+V to paste the custom G-DRIVE icon into the Get Info window.
  • Page 21: Reformat With Partitions

    1. First, open the Disk Utility program. This application is located on your hard drive under Applications/Utilities/Disk Utility. The window below will appear. Your G-Technology drive will be displayed in the left-hand column. p.21...
  • Page 22 G DRIVE ® Maintenance for Your Drive 2. Select the FireWire or USB icon – not the G-Technology drive icon – by clicking it in the left-side column. 3. Click on the Partition button in the main window. 4. Select the number of partitions you would like from the Volume Scheme menu.
  • Page 23 6. Repeat this process for each partition you have created. 7. Click the Apply button in the lower right corner of the window. A dialog box will appear asking if you want to erase the G-Technology drive partition. WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.
  • Page 24 You can optionally restore this icon to each partition with the steps on this page. 11. The multiple partitions of the G-Technology drive will be displayed on the desktop. Your drive is now setup with two or more partitions and ready for use. p.24...
  • Page 25: Using Your Drive On Windows

    G DRIVE ® Using Your Drive on Windows Windows Use ..........p.26 • Cross Platform Use ........p.27 •...
  • Page 26: Windows Use

    G DRIVE ® Using Your Drive on Windows ® Windows Use G-DRIVE is set up at the factory for use with Mac OS systems. A simple initialization will prepare your drive for use with Windows 8, 7, Vista and XP systems.
  • Page 27: Cross Platform Use

    G DRIVE ® Using Your Drive on Windows ® Cross Platform Use You can set up G-DRIVE for use on both Windows and Mac system by formatting the drive as ‘FAT32’ . To do this, use the Disk Utility application and format the drive to MS-DOS (FAT), also known as FAT32.
  • Page 28 G DRIVE ® Using Your Drive on Windows ® 4. Select MS-DOS File System from the Format pop-up menu. This will format to FAT32. NOTE: You may need to rename the drive because FAT32 does not support more than 11 letters in the drive name.
  • Page 29 G DRIVE ® Using Your Drive on Windows ® 5. Click the Erase button. A progress bar in the lower right corner of the window will show the progress of the disk’s reformatting. Your drive will be formatted to its full capacity as FAT32.
  • Page 30: Support & Warranty

    G DRIVE ® Support & Warranty Technical Support ........p.31 • Limited Warranty ......... p.32 • Copyright ............p.33 •...
  • Page 31: Technical Support

    Thank you for purchasing G-DRIVE. If you have any comments or questions about this manual or the product, please let us know! G-Technology appreciates and values its customers, striving to give you the finest service and support. If you encounter any difficulties while installing or using G-DRIVE, please contact G-Technology Technical Support at g-technology.com/support.
  • Page 32: Limited Warranty

    To determine the warranty specifically for your product, visit g-technology.com. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale from HGST to the authorized distributor.
  • Page 33 To obtain limited warranty service, you must first obtain a Return Materials Authorization (RMA) and ship-to address by contacting G-Technology at g-technology.com/support. Please follow the instructions found on the website. You must return the covered hard disk drive using approved packaging to our logistics center.
  • Page 34: Copyright

    Support & Warranty CAPACITY DEFINITION AND DISCLAIMER For G-Technology products 1TB or greater: “One gigabyte (GB) is equal to one billion bytes and one terabyte (TB) equals 1,000 GB (one trillion bytes). Accessible capacity will vary from the stated capacity due to formatting and partitioning of the hard drive, the computer’s operating system, and other factors”...

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