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Following installation, please forward this manual
HCE/HME1000A, HCE/HME1000W
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
50Hz Ice Machines
Operation and Service Manual
After Serial Number C20000
00171629R14
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Table of Contents
Related Manuals for Follett HCE1000A
Summary of Contents for Follett HCE1000A
- Page 1 HCE/HME1000A, HCE/HME1000W 50Hz Ice Machines Order parts online Operation and Service Manual www.follettice.com After Serial Number C20000 Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 00171629R14 www.follettice.com...
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Page 3: Table Of Contents
Table of contents Welcome to Follett Corporation Specifi cations Operation Cleaning Weekly exterior care Monthly condenser cleaning Semi-annual evaporator cleaning Service Ice machine operation Water system Electrical system Normal control board operation Test points Error faults Hard error Soft errors... -
Page 4: Welcome To Follett Corporation
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the fi ling of a claim, if necessary. -
Page 5: Specifi Cations
To prevent back fl ow, do not connect drains. Separate drains for ice machine and condenser. Water shut-off recommended within 10 feet (3m). Follett recommends installation of Follett model 00130286 activated carbon fi lter in ice machine inlet water line. Ambient Air temperature 100 F/38 C max. -
Page 6: Dimensions And Clearances
Dimensions and clearances Entire front of ice machine must be clear of obstructions/connections to allow removal. 1" (26mm) clearance above ice machine for service. 1" (26mm) minimum clearance on sides. The intake and exhaust air grilles must provide at least 150 sq in (968 sq cm) of open area. Air-cooled model ice machines –... -
Page 7: Operation
Do not use bleach to sanitize or clean the ice machine. Preventive maintenance Periodic cleaning of Follett’s ice machine system is required to ensure peak performance and delivery of clean, sanitary ice. The recommended cleaning procedures that follow should be performed at least as frequently as recommended, and more often if environmental conditions dictate. - Page 8 Fig. 2 2. Mix 1 gallon (3.8L) 120 F (49 C) water and 7 ounces (198g) (one 7 ounce packet of Follett SafeCLEAN ice machine cleaner, part# 00132001). Locate cleaning cup. Fill until HI WATER light comes HI WATER on (Fig. 2).
- Page 9 Fig. 5 5. Mix 1 gallon 120 F (49 C) water and 1.6 ounces (48ml) NU-CALGON IMS-II SANITIZER. Fill until HI WATER light comes on (Fig. 5). Note: Do not use bleach to sanitize or clean the ice machine. HI WATER Fig.
- Page 10 Fig. 8 8. Disconnect coupling as shown (Fig. 8). Fig. 9 9. Using disposable food service grade gloves, insert dry Sani-Sponge ™ (kit part# 00132068). Next, insert Sani-Sponge soaked in Nu-Calgon IMS-II sanitizer solution. Push both Sani-Sponges down ice transport tube with supplied pusher tube (Fig.
- Page 11 Fig. 11 11. Reconnect coupling. Press power switch ON. Ice pushes Sani-Sponges through tube (Fig. 11). Fig. 12 12. Place a sanitary (2 gallon or larger) container in bin or dispenser to collect Sani-Sponges and ice for 10 minutes. Collect 5.5 lbs (3kg) of ice from unit.
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Page 12: Service
The Horizon ice machine overview The Follett Horizon ice machine uses a horizontal, cylindrical evaporator to freeze water on its inner surface. The refrigeration cycle is continuous; there is no batch cycle. The evaporator is fl ooded with water and the level is controlled by sensors in a reservoir. -
Page 13: Water System
Water system The water level in the evaporator is controlled by a feed solenoid and level detecting sensors. Referencing the diagram below, water sensing rods extend down into the reservoir at the end of the evaporator assembly. The system works via electrical conductivity as follows: One of the longest probes is a common. -
Page 14: Electrical System
Electrical system Normal control board operation The PC board indicator lights provide all the information necessary to determine the machine's status. Green indicator lights generally represent “go” or normal operation; Yellow indicators represent normal off conditions; Red indicators generally represent alarm conditions, some of which will lock the machine off. A green light labeled POWER indicates power to the machine. -
Page 15: Test Points
Should an error occur, consult the troubleshooting guide in this manual or a Follett service technician. Note: there are two types of LO WATER and HI AMPS errors as listed below. Soft errors: HI AMPS: The PC board monitors the amperage of the auger motor. -
Page 16: Wiring Diagram
Wiring diagram POWER (G) LOW BIN (G) AUGER ON (G) REFRIG ON (G) TIME DELAY (Y) CLEANING (Y) PURGE (Y) SERVICE (R) HI AMPS (R) HI PRESS (R) CONTROL BOARD LO PRESS (R) DRAIN CLOG (R) HI WATER (R) LO WATER (R) CPU (G) -
Page 17: Compressor Data
Compressor data Compressor current draw at 230 VAC Air-cooled Ambient air temp. 60 F/16 C 70 F/21 C 80 F/27 C 90 F/32 C 100 F/38 C Water-cooled Condenser water temp 50 F/10 C 60 F/16 C 70 F/21C 80 F/27 C 90 F/32 C Locked rotor amps Gearmotor data... -
Page 18: Mechanical System
Mechanical system Fig. 13 Evaporator disassembly Press PURGE button to purge evaporator, and then turn power OFF. 2. Unscrew and remove stream divider as shown. Fig. 14 3. Unplug and remove gearmotor as shown. 4. Remove all traces of petrol-gel from the auger shaft. Fig. - Page 19 Fig. 16 8. Loosen nut on V-band clamp and remove. 9. Remove V-band clamp from front of evaporator. 10. Remove main housing as shown. Fig. 17 11. Remove and discard mating ring and seal. 12. Carefully remove auger.
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Page 20: Evaporator Reassembly
Fig. 18 Evaporator reassembly Remove and inspect O ring seal. Discard if damaged in any way. 2. Clean O ring groove. Lubricate O ring with petrol-gel and reinstall. Fig. 19 3. Press new mating ring into main housing as shown. 4. - Page 21 Fig. 21 6. Orient auger shaft with keyway in the Note: Shuttle housing upward position. removed for clarity Force main housing into position against evaporator and place 1/4" (7mm) diameter Phillips screwdriver into hole in the auger shaft. 8. Replace V-band clamp as shown. 9.
- Page 22 Fig. 24 17. Insert a bolt into the auger shaft and fi nger tighten. 18. Using a wrench, rotate the shaft clockwise to align the keyways in the gear housing and the shaft so as to accept the key. 19. Insert the key into the keyway. Fig.
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Page 23: Refrigeration System
Refrigeration system Refrigerant pressure data Air temperature Air-cooled condensers 60 F/16 C 70 F/21 C 80 F/27 C 90 F/32 C 100 F/38 C Pressure (psig) discharge/suction 218/31 241/33 277/35 313/38 349/41 1503/213kPa 1661/234kPa 1909/241Kpa 2158/262kPa 2406/282kPa 15.03/2.13bar 16.61/2.34bar 19.58/2.41bar 21.58/2.62bar 24.06/2.82bar Water temperature... -
Page 24: Refrigerant Charge Size
R404A Refrigerant replacement requirements 1. Non-contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to the same system after completing repairs. Recycled refrigerant must be stored in a clean, approved storage container. If additional refrigerant is required, virgin or reclaimed refrigerant that meets ARI standard 700-88 must be used. -
Page 25: "Bin Full" Detection System
“Bin full” detection system The Follett Horizon ice machine incorporates a unique “bin full” detection system that consists of the shuttle and actuator. The shuttle incorporates a fl ag and sensor. Referencing the fi gure below, the normal running position of the fl ag is down, out of the sensor. -
Page 26: Troubleshooting
Troubleshooting Please see “Service” section for a description of each function. Ice machine disposition Possible causes Corrective action Legend: ON or OFF FLASHING Ice machine is in running 1. Defective compressor. 1. Replace compressor. 2. Defective start relay. 2. Replace start relay. condition but not making ice. - Page 27 Ice machine disposition Possible causes Corrective action Legend: ON or OFF FLASHING 6. Ice machine is not making ice. 1. High ambient temperatures 1. Air condition area to below >100 F (38 C). HI PRESSURE. 100 F (38 C). 2. Poor ventilation or air 2.
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Page 28: Replacement Parts
Replacement parts Order parts online www.follettice.com Evaporator assembly... - Page 29 Order parts online www.follettice.com Reference # Description Part # Tube, ice transport, molded 00175299 Shuttle assembly (includes gasket and nozzle) 00130815 Switch, optical 00130849 Compression nozzle 00115774 Elbow, water 00134502 Gasket, shuttle 00115600 Stream divider 00142513 Auger bolt 00116988 Washer 00161513 Retainer, auger bolt 00161356...
- Page 30 Air-cooled assembly Order parts online www.follettice.com...
- Page 31 Order parts online www.follettice.com Reference # Description Part # Condenser (includes 00130922) 00130914 Shroud, condenser 00130922 Fan motor assembly 00130930 Electrical box support 00156035 Cut-out, high pressure safety 00117077 Insulation, bulb, TXV 00106534 Drier 502724 Valve, expansion, thermal (includes 502830 and 00106534) 00130997 Insulation, TXV 502830...
- Page 32 Water-cooled assembly Order parts online www.follettice.com...
- Page 33 Order parts online www.follettice.com Reference # Description Part # Electrical box support 00156035 Elbow, water 00129486 Valve, water regulating 00131052 Union, water 202148 Cut-out, high pressure safety 00117077 Insulation, bulb, TXV 00106534 Drier 502724 Valve, expansion, thermal (includes 502830 and 00106534) 00130997 Insulation, TXV 502830...
- Page 34 Electrical box Order parts online www.follettice.com...
- Page 35 Order parts online www.follettice.com Reference # Description Part # Cover, electrical box, air/water-cooled 00130872 Board, control circuit, 240V (includes 00130906) 00132902 Stand off’s (set of 6) 00130906 Capacitor, compressor run 00121814 Clamp, run capacitor 00117044 Relay, compressor starting (includes wire harness) 00141648 Contactor 00917195...
- Page 36 Integration kit – top-mount and RIDE remote ice delivery equipment Order parts online www.follettice.com Top mount configuration RIDE model configuration...
- Page 37 Diverter plate (single agitator Cornelius dispensers and left-hand dispense 307277 chute on dual-agitator Cornelius dispensers) Not shown Diverter plate (right-hand dispense chute on dual-agitator dispensers) 00996207 Not shown Follett SafeCLEAN ice machine cleaner (case of 24 x 7 oz packets) 00132001 Not shown Sani-Sponge kit 00132068...
- Page 38 Skins assembly Order parts online www.follettice.com ni a sy lva st on SI NG TI O O RA M AL SI DE E US R TH M PR M OT SI DE N PR SI G 208264 Stock Module Identification Plate Module No.
- Page 39 Order parts online www.follettice.com Reference # Description Part # Grille, intake 00122846 Front cover, air- & water-cooled (includes 00122846) 00130625 Tubing, water, 1/4" OD 502719 Tubing, drain 00144923 Fitting, drain 00109728 Fitting, water inlet 502924 Elbow, water inlet 502925 Coupling (includes 00144675) 00171207 O ring 00144675...
- Page 40 Horizon, Harmony, Ice Manager, SafeCLEAN, Sani-Sponge and Vision are trademarks of Follett Corporation. Chewblet, RIDE and Follett are registered trademarks of Follett Corporation, registered in the US. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 00171629R14 www.follettice.com...