Troubleshooting - York Fitness Treadmill Owner's Manual

troubleshooting

If you have a problem with your treadmill, before you do anything else please check that all the cables
have been connected correctly. Loose cables are very common and many problems can be solved by
The following table details the most common problems and how to fix them. If you still have a problem after going through the
troubleshooting guide please call your local YORK distributor for advice.
PROBLEM
TREADMILL WILL NOT START
TREADMILL BELT SLIPPING
TREADMILL NOISY
INACCURATE PULSE RATE
INACCURATE HEART RATE STRAP
Computer Troubleshooting Guide
ERROR CODE
ERR1
ERR6
ERR7
16
making sure the cables are properly connected.
CAUSE
• Not plugged in.
• Safety key not attached correctly.
• Treadmill circuit breaker tripped.
• On/Off switch not turned on.
• Auto shut down time out.
• Walking belt too loose.
• Deck needs lubrication.
• Loose hardware.
• Motor straining.
• Clicking sound - roller knocking.
• Too much hand movement.
• Palms too wet.
• Gripping hand grips too tight.
• Wearing rings.
• Chest strap pick-ups not moist.
• Electrical interference.
PROBLEM DESCRIPTION
• Wires are damaged or not connected properly.
• No signal received from the speed sensors for
15 seconds.
• Speed sensor is too far from magnet.
• Motor is non-operational or damaged.
• Wires are damaged or not connected properly.
• Not enough lubricant under the running mat.
• Motor is non-operational or damaged.
• Motor controller is non-operational or
damaged.
• The incline motor is non-operational or
damaged.
• The incline motor controller is non-operational
or damaged.
• Wires are damaged or not connected properly.
• The incline motor controller is non-
operational.
CORRECTION
• Plug into suitable outlet.
• Insert safety pull pin.
• Reset circuit breaker.
• On/Off switch turn on.
• Unplug and re-plug electrical cord.
• Tighten walking belt.
• Lubricate belt and deck.
• Tighten all visible screws, nut, and bolts.
• Check mat tension - 3 finger test.
• Adjust rear rollers - check the tension.
• Stand on side rails to get accurate pulse
reading.
• Dry palms.
• Grip using moderate pressure.
• Remove all rings.
• Moisten pick-ups on chest strap.
• Keep at least six feet away from TV, computer
and fluorescent lights.
CORRECTIVE ACTIONS
• Verify all wires are connected properly.
• If problem persist, contact your local YORK
distributor.
• Verify all wires are connected properly.
• Lubricate the treadmill mat.
• If error persist, please contact your local YORK
distributor for advice.
• Verify all wires are connected properly.
• Please contact your local YORK distributor for
advice.