Nortel 2004 User Manual page 121

Table 4: Troubleshooting Virtual Office (Part 2 of 3)
Displayed Message
Locked from Login
Permission Denied
(1)
Permission Denied
(3)
Permission Denied
(4)
Permission Denied
(6)
Server Unreachable
(1)
Additional telephone features
Probable Cause
Three failed attempts
to enter the correct
Station Control
Password.
Remote telephone
has no Station
Control Password.
Incorrect user ID
entered.
Remote telephone
has no Station
Control Password.
Incorrect user ID
entered.
Attempt to log in to a
remote IP Phone
2002 or IP Softphone
2050 from an
IP Phone 2004
(some restrictions
apply).
Incorrect user ID
entered.
Incorrect Station
Control Password
entered.
Network problem.
Actions
Wait one hour for the
lock to clear
automatically, or
notify system
administrator to clear
lock.
Notify system
administrator.
Enter correct user ID.
Notify system
administrator.
Enter correct user ID.
Go to an
IP Phone 2002 or
IP Softphone 2050
and try again, or
consult your local
system administrator.
Enter correct user ID.
Select Retry, and try
again with the correct
Station Control
Password.
Notify system
administrator, if
problem persists.
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