HP Smart Array E500 Controller Quickspecs page 6

QuickSpecs
Standard Features
Ease of Use Ease of Use Ease of Use Ease of Use
Warranty Warranty Warranty Warranty
Consistency and Upgradeability make the Smart Array family unique in the industry:
GUI based configuration, management and diagnostic software tools
Common data format between generations of products
Data migration between servers and external HP StorageWorks Modular Smart Array enclosures
The warranty for this device is 3 years parts only.
Pre-Failure Warranty: Drives attached to the Smart Array Controller and monitored under Insight Pre-Failure Warranty Pre-Failure Warranty Pre-Failure Warranty
Manager are supported by a Pre-Failure (replacement) Warranty. For complete details, consult the HP
Support Center or refer to your HP Server Documentation.
Warranty Upgrade Options Warranty Upgrade Options Warranty Upgrade Options Warranty Upgrade Options
Response - Upgrade on-site response from next business day to same day 4 hours
Coverage - Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days
Duration - Select duration of coverage for a period of 1, 3, or 5 years
Warranty upgrade options can come in the form of Care Packs, which are sold at the HP System
level this product attaches too
DA - 12700 Worldwide — Version 20 — October 5, 2010
HP Smart Array E500 Controller HP Smart Array E500 Controller HP Smart Array E500 Controller HP Smart Array E500 Controller
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