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HP Smart Array P830 User Manual

HP Smart Array P830 User Manual


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HPE Smart Array P830 Controller
User Guide
This document includes feature, installation, and configuration information about HPE Smart Array Controllers and is for the person who
installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 755203-001R
January 2016
Edition: 2


Table of Contents

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Summary of Contents for HP Smart Array P830

  • Page 1 HPE Smart Array P830 Controller User Guide Abstract This document includes feature, installation, and configuration information about HPE Smart Array Controllers and is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2014, 2016 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3: Table Of Contents

    Contents Component identification ........................5 Controller components ............................. 5 Controller LEDs ................................ 6 Cache module LEDs ..............................6 Specifications ............................8 Memory and storage capacity conventions ......................8 RAID conventions ..............................8 Controller features ..............................8 Basic features ..............................8 HPE SmartCache ............................
  • Page 4 Ukraine RoHS material content declaration ....................29 Communications interference ..........................29 Support and other resources........................ 31 Accessing Hewlett Packard Enterprise Support ..................... 31 Information to collect ........................... 31 Accessing updates ..............................31 Websites ................................. 31 Customer Self Repair ............................. 32 Remote support ..............................
  • Page 5: Component Identification

    Component identification Controller components Item Description Cache module Battery pack cable connector Internal SAS connector 1 Internal SAS connector 2 Component identification 5...
  • Page 6: Controller Leds

    Controller LEDs Immediately after you power up the server, the controller runtime LEDs illuminate briefly in a predetermined pattern as part of the POST sequence. At all other times during server operation, the illumination pattern of the runtime LEDs indicates the status of the controller. Item Color Name...
  • Page 7 1 - Amber 2 - Green 3 - Green Interpretation The cache module is not powered. Flashing once Flashing once The cache microcontroller is executing from within its every 2 seconds every 2 seconds boot loader and receiving new flash code from the host controller.
  • Page 8: Specifications

    Specifications Memory and storage capacity conventions Memory capacities are specified using binary prefixes: • KiB = 2 bytes • MiB = 2 bytes • GiB = 2 bytes • TiB = 2 bytes Storage capacities are specified using SI prefixes: •...
  • Page 9: Hpe Smartcache

    HPE Secure Encryption is a controller-based, enterprise-class data encryption solution that protects data at rest on any bulk storage HDDs and SSDs attached to an HPE Smart Array P830 Controller. The solution is compatible with Hewlett Packard Enterprise key manager products and can operate with or without the presence of a key manager in the environment, depending on individual customer settings.
  • Page 10: Supported Servers

    Standards and Technology website ( For more information about Smart Array P830 Controller, see the Secure Encryption Installation and User Guide on the Hewlett Packard Enterprise website ( Supported servers For more information on installing the controller in a supported server, see the server user guide.
  • Page 11 Feature Description See the product QuickSpecs on the Hewlett Packard Maximum number Enterprise website ( of physical drives RAID 0, 1, 10, 5, 50, 6, 60, 1 (ADM), and 10 (ADM) RAID levels Environmental Operating, 10° to 55°C (50° to 131°F) Temperature Storage, -30°...
  • Page 12: Installation And Configuration

    Installation and configuration Procedures for controllers in a server To install a stand-up controller in a server, choose one of the following procedures: • Installing a stand-up controller in an unconfigured server ("Installing a controller in an unconfigured server" on page 12) •...
  • Page 13: Installing The Controller Board

    Power down the server. CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up. Power down all peripheral devices that are attached to the server.
  • Page 14: Connecting Internal Storage

    Install the cache module. Slide the controller board along the slot alignment guide, if one is present, and then press the board firmly into the expansion slot so that the contacts on the board edge are seated properly in the slot. Secure the controller board in place with the retaining screw.
  • Page 15: Configuration Tools

    Description Option kit part number Notes For the ProLiant SL270s Gen8 Server 740024-B21 P430 Enablement Cable Kit For the ProLiant SL210t Gen8 Server 718409-B21 Mini-SAS P430/P830 Cable For the ProLiant ML350p Gen8 Server 725675-B21 ML350p Gen8 Smart Array Cable Kit 729278-B21 For the ProLiant DL380p Server and the 6G SAS P430/830 Primary...
  • Page 16: Configuration Utilities

    • Accessing HPE SSA in the online environment This method requires an administrator to download the HPE SSA executables and install them. You can run HPE SSA online after launching the host operating system. For more information, see "Accessing HPE SSA in the online environment" in the HPE Smart Storage Administrator User Guide.
  • Page 17: Uefi Boot Mode Boot Options

    Confirm that the controller is connected to a logical drive. (If it is not, it cannot be set as the boot controller.) Perform a normal system shutdown. Restart the server. POST runs, and the system recognizes devices. When the system recognizes the controller you want to set as the boot controller, continue with the next step.
  • Page 18: System Maintenance Tools

    • For the most efficient use of drive space, all drives within an array should have approximately the same capacity. Each configuration utility treats every physical drive in an array as if it has the same capacity as the smallest drive in the array. Any excess capacity of a particular drive cannot be used in the array and so is unavailable for data storage.
  • Page 19 HPE SSA can be accessed offline with Intelligent Provisioning, during POST, or from an ISO image. It can also be accessed online by downloading the HPE SSA executables. For more information on accessing and using HPE SSA, see the HPE Smart Storage Administrator User Guide. •...
  • Page 20: Drive Procedures

    Drive procedures Identifying the status of an HPE SmartDrive HPE SmartDrives are the latest Hewlett Packard Enterprise drive technology, and they are supported beginning with ProLiant Gen8 servers and server blades. The SmartDrive is not supported on earlier generation servers and server blades. Identify a SmartDrive by its carrier, shown in the following illustration.
  • Page 21: Effects Of A Hard Drive Failure On Logical Drives

    • When failed drives are located inside the server or storage system and the drive LEDs are not visible, the Health LED on the front of the server or server blade illuminates. This LED also illuminates when other problems occur such as when a fan fails, a redundant power supply fails, or the system overheats.
  • Page 22: Recovering From Compromised Fault Tolerance

    Compromised fault tolerance can also be caused by problems unrelated to drives. In such cases, replacing the physical drives is not required. Recovering from compromised fault tolerance If fault tolerance is compromised, inserting replacement drives does not improve the condition of the logical volume.
  • Page 23: Automatic Data Recovery (Rebuild)

    In some situations, you can replace more than one drive at a time without data loss. For example: • In RAID 10 configurations, drives are mirrored in pairs. You can replace several drives simultaneously if they are not mirrored to other removed or failed drives. •...
  • Page 24 CAUTION: Because data rebuild time operates at the rate of 200GB/15 minutes, the system could be unprotected against drive failure for an extended period during data recovery or a drive capacity upgrade. When possible, perform rebuild operations only during periods of minimal system activity.
  • Page 25: Upgrading Drive Capacity

    Back up any unsaved data. Remove the drive that was originally to be replaced, and reinsert the replacement physical drive. The rebuild process automatically restarts. When the rebuild process has finished, replace the newly failed drive. However, if the newly failed drive has not recovered: Remove the drive that was originally to be replaced, and reinsert the replacement physical drive.
  • Page 26: Adding Drives

    CAUTION: If the number of physical or logical drives exceeds the limit for the controller model and firmware version, then the controller may recognize an unpredictable subset of the drives, possibly resulting in failed arrays and data loss. • If the other controller is connected already to one or more arrays of configured logical drives, the total number of logical drives on the controller after the drives have been moved must not exceed the number of logical drives that the controller supports.
  • Page 27 drive in the array. Each logical drive keeps the same fault-tolerance method in the enlarged array that it had in the smaller array. When the expansion process has finished, you can use the liberated storage capacity on the enlarged array to create new logical drives. Alternatively, you can use HPE SSA to enlarge (extend) one of the original logical drives.
  • Page 28: Warranty And Regulatory Information

    Warranty and regulatory information Warranty information HPE ProLiant and x86 Servers and Options ( HPE Enterprise Servers ( HPE Storage Products ( HPE Networking Products ( Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (
  • Page 29: Turkey Rohs Material Content Declaration

    • Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;...
  • Page 30 • Ensure that all cable connector screws are firmly tightened. • Use only Hewlett Packard Enterprise supported peripheral devices. • Before system operation, ensure that all panels and cover plates are in place and secure. Warranty and regulatory information 30...
  • Page 31: Support And Other Resources

    Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page ( IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements. Websites •...
  • Page 32: Customer Self Repair

    Software Depot ( • Customer Self Repair ( • Insight Remote Support ( • Serviceguard Solutions for HP-UX ( • Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix ( • Storage white papers and analyst reports ( Customer Self Repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement.
  • Page 33 • Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
  • Page 34 spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare. Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di assistenza di zona.
  • Page 35 • Obligatorio—componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. •...
  • Page 36 Hewlett Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte onderdeel aan Hewlett Packard Enterprise moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard Enterprise. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal.
  • Page 37 Support and other resources 37...
  • Page 38 Support and other resources 38...
  • Page 39: Remote Support

    Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level.
  • Page 40: Acronyms And Abbreviations

    Acronyms and abbreviations Advanced Data Mirroring Customer Self Repair FBWC flash-backed write cache Federal Communications Commission FIPS Federal Information Processing Standard HPE SSA HPE Smart Storage Administrator Integrated Management Log NIST National Institute of Standards and Technology POST Power-On Self Test RBSU ROM-Based Setup Utility serial attached SCSI...
  • Page 41 System Management Homepage Service Pack for ProLiant UEFI Unified Extensible Firmware Interface Acronyms and abbreviations 41...
  • Page 42: Documentation Feedback

    Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback ( When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.
  • Page 43: Index

    Index adding drives 26 environmental considerations 29 array, configuring 17 European Union notice 28 authorized reseller 31 automatic data recovery (rebuild) 23 fault tolerance, compromised 21 features 5, 8 battery replacement notice 28 Federal Communications Commission (FCC) battery warranty 28 notice 28 before you contact Hewlett Packard Enterprise 31 firmware, updating 18...
  • Page 44 part numbers, cables 14 phone numbers 31 POST error messages 22 previously configured server, installation in 12 RAID levels 8 rebuild, abnormal termination of 24 rebuild, description of 23 rebuild, time required for 23 regulatory compliance notices 28, 29 replacing drives 22 RoHS 29 SAS replacement 22 SATA replacement 22...

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