HPE Smart Array P830 Controller User Guide Abstract This document includes feature, installation, and configuration information about HPE Smart Array Controllers and is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Controller LEDs Immediately after you power up the server, the controller runtime LEDs illuminate briefly in a predetermined pattern as part of the POST sequence. At all other times during server operation, the illumination pattern of the runtime LEDs indicates the status of the controller. Item Color Name...
1 - Amber 2 - Green 3 - Green Interpretation The cache module is not powered. Flashing once Flashing once The cache microcontroller is executing from within its every 2 seconds every 2 seconds boot loader and receiving new flash code from the host controller.
HPE Secure Encryption is a controller-based, enterprise-class data encryption solution that protects data at rest on any bulk storage HDDs and SSDs attached to an HPE Smart Array P830 Controller. The solution is compatible with Hewlett Packard Enterprise key manager products and can operate with or without the presence of a key manager in the environment, depending on individual customer settings.
Standards and Technology website (http://csrc.nist.gov/groups/STM/cmvp/documents/fips140-2/FIPS1402IG.pdf). For more information about Smart Array P830 Controller, see the Secure Encryption Installation and User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs). Supported servers For more information on installing the controller in a supported server, see the server user guide.
Feature Description See the product QuickSpecs on the Hewlett Packard Maximum number Enterprise website (http://www.hpe.com/info/qs). of physical drives RAID 0, 1, 10, 5, 50, 6, 60, 1 (ADM), and 10 (ADM) RAID levels Environmental Operating, 10° to 55°C (50° to 131°F) Temperature Storage, -30°...
Installation and configuration Procedures for controllers in a server To install a stand-up controller in a server, choose one of the following procedures: • Installing a stand-up controller in an unconfigured server ("Installing a controller in an unconfigured server" on page 12) •...
Power down the server. CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up. Power down all peripheral devices that are attached to the server.
Install the cache module. Slide the controller board along the slot alignment guide, if one is present, and then press the board firmly into the expansion slot so that the contacts on the board edge are seated properly in the slot. Secure the controller board in place with the retaining screw.
Description Option kit part number Notes For the ProLiant SL270s Gen8 Server 740024-B21 P430 Enablement Cable Kit For the ProLiant SL210t Gen8 Server 718409-B21 Mini-SAS P430/P830 Cable For the ProLiant ML350p Gen8 Server 725675-B21 ML350p Gen8 Smart Array Cable Kit 729278-B21 For the ProLiant DL380p Server and the 6G SAS P430/830 Primary...
• Accessing HPE SSA in the online environment This method requires an administrator to download the HPE SSA executables and install them. You can run HPE SSA online after launching the host operating system. For more information, see "Accessing HPE SSA in the online environment" in the HPE Smart Storage Administrator User Guide.
Confirm that the controller is connected to a logical drive. (If it is not, it cannot be set as the boot controller.) Perform a normal system shutdown. Restart the server. POST runs, and the system recognizes devices. When the system recognizes the controller you want to set as the boot controller, continue with the next step.
• For the most efficient use of drive space, all drives within an array should have approximately the same capacity. Each configuration utility treats every physical drive in an array as if it has the same capacity as the smallest drive in the array. Any excess capacity of a particular drive cannot be used in the array and so is unavailable for data storage.
HPE SSA can be accessed offline with Intelligent Provisioning, during POST, or from an ISO image. It can also be accessed online by downloading the HPE SSA executables. For more information on accessing and using HPE SSA, see the HPE Smart Storage Administrator User Guide. •...
Drive procedures Identifying the status of an HPE SmartDrive HPE SmartDrives are the latest Hewlett Packard Enterprise drive technology, and they are supported beginning with ProLiant Gen8 servers and server blades. The SmartDrive is not supported on earlier generation servers and server blades. Identify a SmartDrive by its carrier, shown in the following illustration.
• When failed drives are located inside the server or storage system and the drive LEDs are not visible, the Health LED on the front of the server or server blade illuminates. This LED also illuminates when other problems occur such as when a fan fails, a redundant power supply fails, or the system overheats.
Compromised fault tolerance can also be caused by problems unrelated to drives. In such cases, replacing the physical drives is not required. Recovering from compromised fault tolerance If fault tolerance is compromised, inserting replacement drives does not improve the condition of the logical volume.
In some situations, you can replace more than one drive at a time without data loss. For example: • In RAID 10 configurations, drives are mirrored in pairs. You can replace several drives simultaneously if they are not mirrored to other removed or failed drives. •...
CAUTION: Because data rebuild time operates at the rate of 200GB/15 minutes, the system could be unprotected against drive failure for an extended period during data recovery or a drive capacity upgrade. When possible, perform rebuild operations only during periods of minimal system activity.
Back up any unsaved data. Remove the drive that was originally to be replaced, and reinsert the replacement physical drive. The rebuild process automatically restarts. When the rebuild process has finished, replace the newly failed drive. However, if the newly failed drive has not recovered: Remove the drive that was originally to be replaced, and reinsert the replacement physical drive.
CAUTION: If the number of physical or logical drives exceeds the limit for the controller model and firmware version, then the controller may recognize an unpredictable subset of the drives, possibly resulting in failed arrays and data loss. • If the other controller is connected already to one or more arrays of configured logical drives, the total number of logical drives on the controller after the drives have been moved must not exceed the number of logical drives that the controller supports.
drive in the array. Each logical drive keeps the same fault-tolerance method in the enlarged array that it had in the smaller array. When the expansion process has finished, you can use the liberated storage capacity on the enlarged array to create new logical drives. Alternatively, you can use HPE SSA to enlarge (extend) one of the original logical drives.
Warranty and regulatory information Warranty information HPE ProLiant and x86 Servers and Options (http://www.hpe.com/support/ProLiantServers-Warranties) HPE Enterprise Servers (http://www.hpe.com/support/EnterpriseServers-Warranties) HPE Storage Products (http://www.hpe.com/support/Storage-Warranties) HPE Networking Products (http://www.hpe.com/support/Networking-Warranties) Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts).
• Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;...
• Ensure that all cable connector screws are firmly tightened. • Use only Hewlett Packard Enterprise supported peripheral devices. • Before system operation, ensure that all panels and cover plates are in place and secure. Warranty and regulatory information 30...
Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page (http://www.hpe.com/support/AccessToSupportMaterials). IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements. Websites •...
Software Depot (http://www.hpe.com/support/softwaredepot) • Customer Self Repair (http://www.hpe.com/support/selfrepair) • Insight Remote Support (http://www.hpe.com/info/insightremotesupport/docs) • Serviceguard Solutions for HP-UX (http://www.hpe.com/info/hpux-serviceguard-docs) • Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix (http://www.hpe.com/storage/spock) • Storage white papers and analyst reports (http://www.hpe.com/storage/whitepapers) Customer Self Repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement.
• Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare. Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di assistenza di zona.
• Obligatorio—componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. •...
Hewlett Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte onderdeel aan Hewlett Packard Enterprise moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard Enterprise. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal.
Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level.
Acronyms and abbreviations Advanced Data Mirroring Customer Self Repair FBWC flash-backed write cache Federal Communications Commission FIPS Federal Information Processing Standard HPE SSA HPE Smart Storage Administrator Integrated Management Log NIST National Institute of Standards and Technology POST Power-On Self Test RBSU ROM-Based Setup Utility serial attached SCSI...
System Management Homepage Service Pack for ProLiant UEFI Unified Extensible Firmware Interface Acronyms and abbreviations 41...
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