HP Integrity rx2800 i2 Quickspecs page 15

QuickSpecs
Services and Support
3-Year HP Proactive 24
HP Proactive 24 Service (P24) integrates hardware and software support to help you improve the stability and operational
effectiveness of your IT environment. An HP Account Manager acts as your primary point of contact to ensure that HP meets your
support needs effectively.
P24 provides the maximum value when multiple technologies in the environment (e.g. servers, storage, SAN and the network), are all
covered. It provides an environment-wide view and consistent support of all of these components which affect stability of your key
applications.
Choose P24 when you want to:
enhance operational effectiveness with proactive problem identification and recommendations from HP
partner with technical experts who help coordinate support, provide hands-on assistance, and share knowledge with your staff
rapidly access support and expertise spanning your environment
obtain personalized services tailored to your business environment and critical success factors
anticipate necessary change - and execute it correctly the first time
efficiently manage infrastructure resources to meet your performance objectives
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA0-1614ENN.pdf
Server Installation
HP will install and configures your server hardware and operating system software, matching your Business objectives and systems
environment to the configuration
http://h71028.www7.hp.com/ERC/downloads/5981-9356EN.pdf
INCLUDED in each package
Insight Remote Support
HP Insight Remote Support software delivers secure remote monitoring and support for your HP Servers and Storage, 24 X 7, so you
can spend less time solving problems and more time focused on your business. You can have your systems remotely monitored for
hardware failure using secure technology that's been proven at thousands of companies around the world. In many cases, you can
avoid problems before they occur. Available as part of HP Warranty, Care Pack and Service Contract offers.
Standard Care
3-Year HP Support Plus 24
For a higher return on your server and storage investment, HP Support Plus 24 provides integrated hardware and software support
services designed specifically for your technology. Available 24x7, this 3-year combined reactive support option delivers onsite
hardware support and over-the-phone software support around-the-clock. Leverage the full strength of HP Technology Services -
customers can trust the services professionals at HP to work collaboratively with them, putting our strategic and technical know-how
to work across their entire infrastructure.
Improve uptime with responsive hardware and software services
Enjoy consistent service coverage across geographically dispersed sites
Update HP software at a predictable cost
Increase customer satisfaction-with no interoperability gaps
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6638EN.pdf
Server Installation
DA - 13770 Worldwide — Version 14 — December 10, 2013
HP Integrity rx2800 i2 Server
Page 15