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WARRANTY
If any provision of this guarantee shall be held to be in whole or
in part invalid or illegal due to an obligatory rule applicable to
consumers pursuant to their national legislation, such invalidity
or illegality shall not impair or affect the remaining provisions or
parts of this guarantee.
This guarantee does not affect the Customer statutory rights.
B) Exclusions From Guarantee
SAGEMCOM shall have no liability under the guarantee in
respect of:
• Damage, defects, breakdown or malfunction due to one or
more of the following:
- Failure to properly follow the installation process and
instructions for use
- An external cause to the equipment (including but not
limited to: lightening, fire, shock, vandalism, inappropriate
conditions of electrical network or water damage of any
nature)
- Modifications made without the written approval of
SAGEMCOM
- Unsuitable operating conditions, particularly of temperature
and humidity
- Repair or maintenance of the equipment by persons not
authorised by SAGEMCOM
• Wear and tear from normal daily use of the equipment and its
accessories
• Damage due to insufficient or bad packaging of equipment
when returned to SAGEMCOM
• Usage of new versions of software without the previous
approval of SAGEMCOM
• Work on any equipment or software modified or added
without the prior written consent of SAGEMCOM
• Malfunctions not resulting from the Equipment or from
software installed in user workstations for the purpose of use
of the equipment.
Communication
environment including:
- Problems related to access and/or connection to the
Internet such as interruptions by access networks or
malfunction of the line used by the subscriber or his
correspondent
- Transmission faults (for example poor geographical
coverage by radio and TV transmitters, interference or poor
line quality)
problems
related
to
an
unsuitable
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