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D380-D380A
USER GUIDE

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Summary of Contents for SAGEMCOM D380

  • Page 1 D380-D380A USER GUIDE...
  • Page 2 Dear customer, You have just acquired a new generation Sagemcom telephone and thank you for placing your confidence in us. This device has been manufactured with the utmost care. If you should have difficulties in operating it, we recommend that you consult this user manual.
  • Page 3: Recommendations And Safety Instructions

    Recommendations and safety instructions For safety reasons, never put the handset in the base station without the battery inserted or without the lid on the battery compartment as this could cause an electric shock. To avoid damaging your handset/base, only use certified rechargeable batteries NiMH 1.2 V 650 mAh, never use no rechargeable batteries.
  • Page 4 In these cases we recommend adhering to the safety information. Your D380 has anti-skid pads that should leave no traces on your furniture and ensure stability. However, given the the wide variety of finishes used by furniture manufacturers, traces may appear on surfaces in contact with the parts of your D380.
  • Page 5: Table Of Contents

    D380-D380A Contents Recommendations and safety instructions ..2 Discover.............8 Your phone ................8 The base ..............................8 The handset ............................10 The screen ............................11 Handset set-up..............12 Charging................13 Browsing through the menus..........14 Browser..............................14 Programmable keys........................... 14 Illustration............................. 15 Menu tree structure ...........................
  • Page 6 D380-D380A Use the phonebook ............. 24 Create an entry ........................... 24 Call the contact from their entry ....................24 Search for an entry ..........................24 Changing an entry ..........................24 Deleting an entry ..........................25 Associating a ring tone with an entry ................... 25 Adding another number to an entry....................
  • Page 7 D380-D380A Setting up............37 The phone ................37 Changing the ringing tone....................... 37 Enabling/Disabling audio alerts ..................... 37 Enabling/Disabling the silent mode ....................37 Defining programmable key shortcuts..................38 Setting the date and the time......................38 Picking up and hanging up calls automatically................. 38 Changing your voice mail number ....................
  • Page 8 D380-D380A Enjoy..............48 The alarm................48 Programming the alarm........................48 Finding out the alarm status......................48 Enabling/Disabling the alarm......................49 Changing the ringing tone....................... 49 Defining the wake-up time....................... 49 The Surveillance mode............50 Enabling the surveillance mode..................... 50 Disabling the surveillance mode ....................50 Tracing your calls..........51...
  • Page 9: Discover

    D380-D380A Discover... Your phone The base Model without answering machine (D380) D380 Caption Description Handset location button Paging/Pairing: Short press • : paging of handsets. Long press • : pairing of handsets...
  • Page 10 D380-D380A Model with answering machine (D380A) D380A Description Description Handset location. Display: Answering machine off • : no Short press : read / stop display. reading messages Answering machine enabled • No new messages: a dash is displayed. New messages have been...
  • Page 11: The Handset

    D380-D380A The handset Description Description Speaker. Microphone. Graphic screen. 10Star key / Keypad lock Programmable/cancel 11 Long press: shortcut key. • If the answering machine is turned off: access to voice mail. • If the answering machine is turned on: access to your messages on the answering machine.
  • Page 12: The Screen

    D380-D380A Description Description Phonebook access key. Programmable/confirm shortcut key. Alphanumeric keyboard. Loudspeaker in speakerphone mode. # key The screen HE ICONS DISPLAYED In standby mode or during use, your phone screen informs you of your phone’s current state through icons, and in particular:...
  • Page 13: Handset Set-Up

    D380-D380A Caption Description Information field handset placed on the base • : the current time is displayed, handset off-hook • : the handset number, the date and the time are displayed. Action icons handset placed on the base • : browser actions and the confirm key, handset off-hook •...
  • Page 14: Charging

    D380-D380A Charging To charge your phone, place the handset on the base, making sure that the base is connected to an AC outlet. The battery charging icon moves to inform you that charging is in progress. The icon display stops moving when the batteries are charged.
  • Page 15: Browsing Through The Menus

    D380-D380A Browsing through the menus Browser This browser allows you to quickly access menus and change your settings easily. It points in two directions. When choosing menus, press the top or the bottom of the browser to access the previous or next menu.
  • Page 16: Illustration

    D380-D380A Illustration To browse through menus, use the browser and the two programmable keys: Press the top or bottom of the browser key The main menu is displayed on the screen. Press the top or bottom of the browser key to scroll through the menus and access the desired function.
  • Page 17 D380-D380A Scroll through the menus to the SETTINGS menu by pressing the top or bottom of the browser key Enter the SETTINGS menu by pressing the left programmable key SETTINGS menu is displayed. Scroll through the menus to the DATE/TIME...
  • Page 18: Menu Tree Structure

    D380-D380A Menu tree structure Contextual menu PHONEBOOK In conversation mode Option FIRST CALL < New > HANDSFREE VIEW LOUDSPEAK BASE CALL CALL TRANSFER (**) EDIT SECOND CALL SEARCH PHONEBOOK RING TONE CALLS ADD NUMBER SECRET NEW ENTRY RECORD DELETE TRANSMIT...
  • Page 19 D380-D380A SETTINGS PROGRAM KEYS DATE/TIME CONTRAST AUTO HANG UP AUTO PICKUP VOICE BOX No LANGUAGE KEYPAD LOCK RESTRICTION ADVANCED SET. SET HANDSET REGISTRATION BASE PRIORITY RESET HANDSET PERSON.REGISTR HANDSET NAME SET BASE REGISTR.MODE RESET BASE DELETE HANDSET RENAME BASE INTRUSION...
  • Page 20: Procedures In Your Booklet

    D380-D380A ANS.MACH. PLAY MESSAGES DELETE OLD ANSWERING MODE OUTGOING MSG. PLAY CHANGE DELETE SETTINGS CALL SCREENING REMOTE CODE MODE ENREG. NO OF RINGS SPK.BS LEVEL (*) Only for the model. D380A Procedures in your booklet The procedures in your booklet are presented in the form of sheets.
  • Page 21: Making And Receiving Calls

    D380-D380A Making and receiving calls... Managing a call Making a call ETHOD Dial your contact’s number. Press the key ETHOD Press the key Dial the number. A beep sounds. At the end of the call, press the handset key and replace the handset on its base.
  • Page 22: Managing Several Calls

    D380-D380A Managing several calls Your phone allows you to take and manage several calls when you are already on the line. These calls can be managed with the Contextual menu. Receiving a second call During a call, a beep indicates the arrival of a second call.
  • Page 23: Ending One Of The Calls In Progress

    D380-D380A Ending one of the calls in progress Contextual menu > HANGING UP The call in progress is interrupted and you take back the previous call. Talking with two contacts at the same time (3-party conference) Contextual menu > 3-PARTY CONF You can then talk with your two contacts at the same time.
  • Page 24: Using Additional Handsets

    D380-D380A Using additional handsets You can associate additional handsets with your phone: You can then make and receive outside calls or calls between these handsets. Notes You first have to pair the handsets with the base. For further details, refer to the “Associating a new...
  • Page 25: Use The Phonebook

    D380-D380A Use the phonebook Create an entry Menu > PHONEBOOK > < New > Specify the required information by confirming at each step: • NEW NAME? : enter your contact’s name, • NEW NUMBER? : enter their number, • HOME, WORK, MOBILE or FAX : select the number type.
  • Page 26: Deleting An Entry

    D380-D380A Deleting an entry Menu > PHONEBOOK > Option > DELETE Confirm the deletion of the entry. Associating a ring tone with an entry Menu > PHONEBOOK > Option > RING TONE Scroll down the list of available ring tones and confirm.
  • Page 27: Transferring Entries From One Handset To Another

    D380-D380A Transferring entries from one handset to another Notes You must have at least two handsets paired on the same base. Menu > PHONEBOOK > Option > TRANSMIT Each handset has its own phonebook. To transfer one or more entries from a phonebook to another handset: Confirm the message BY INTERCOM.
  • Page 28: Options During A Call

    D380-D380A Options during a call You can use the following options during a call: Enable/Disable loudspeaker (handsfree mode) ANDSET LOUDSPEAKER (during a call) Contextual menu > HANDSFREE > ACTIV. Deact. (D380V ASE LOUDSPEAKER ONLY Contextual menu > LOUDSPEAK BASE >...
  • Page 29: Adjusting The Volume

    D380-D380A Adjusting the volume • To increase the volume, press • To decrease the volume, press Enabling/Disabling the secret mode (during a call) Contextual menu > SECRET > ACTIV. DISABLE The secret mode allows you to temporarily mute the line so that you are not heard...
  • Page 30: Locating Your Handset

    D380-D380A Locating your handset If you have misplaced your handset, press the key on your phone’s base. The handset rings.
  • Page 31: Listening And Recording

    D380-D380A Listening and Recording... (model D380A) IMPORTANT When you answering machine’s memory is full, the answering machine turns off. You have to read your messages and delete some to free up memory space. Enabling/disabling the answering machine Menu > ANS.MACH.
  • Page 32: Saving Your Personal Announcement

    D380-D380A Saving your personal announcement Menu > ANS.MACH. > OUTGOING MSG. > CHANGE Confirm the instructions on the screen. Listening to your announcement Menu > ANS.MACH. > OUTGOING MSG. > PLAY The current announcement used is played. Erasing your announcement...
  • Page 33: Messages

    D380-D380A Messages Listening to your messages ROM THE BASE Notes For better listening comfort, see section “Adjusting the volume of the messages heard from the base”, page 44. ROM THE HANDSET Menu > ANS.MACH. > MESSAGES > PLAY The messages are read in chronological order (from oldest to newest).
  • Page 34: Managing Your Messages

    D380-D380A Managing your messages When playing back messages, press the following buttons: ROM THE BASE ROM THE HANDSET 1 press Go on to the next message 1 press Return to the start of the message 2 presses Return to the previous message...
  • Page 35: Querying Your Answering Machine Remotely

    D380-D380A Querying your answering machine remotely This function allows you to check your messages from outside. When playing back messages, press the following buttons: ROM THE BASE 1 press Read messages 1 press Enable the answering/recording machine 1 press Disable the answering/recording machine...
  • Page 36: Delete All Your Messages

    D380-D380A Delete all your messages ROM THE BASE (1 long press) only for messages already read. ROM THE HANDSET Menu > ANS.MACH. > MESSAGES > DELETE OLD Confirm the deletion. Recording a conversation CAUTION The Penal Code prohibits the recording of a conversation without your contact’s knowledge.
  • Page 37: Answering Machine Settings

    D380-D380A Answering machine settings Enabling/Disabling call filtering Call filtering allows you to take only the calls you want. Other calls will be recorded on the answering machine. Menu > ANS.MACH. > SETTINGS > CALL SCREENING > Changing the remote querying code You can give this code to anyone who needs to check their messages outside.
  • Page 38: Setting Up

    D380-D380A Setting up... The phone Changing the ringing tone Menu > RINGER TONE > EXTERNAL CALL INTERNAL CALL You can change the ringing tone of: • outside calls, • calls between handsets (intercom). Scroll through the pre-recorded ring tones and confirm.
  • Page 39: Defining Programmable Key Shortcuts

    D380-D380A Defining programmable key shortcuts You can define a shortcut for the function(s) you use most. Menu > SETTINGS > PROGRAM KEYS Select the menu to be displayed as a shortcut for the left and right programmable keys, confirming each step.
  • Page 40: Changing Your Voice Mail Number

    D380-D380A Changing your voice mail number Notes If you do not know your voice mail number, request it from your operator. Menu > SETTINGS > VOICE BOX No Enter the voice mail number and confirm. There are two ways of recording messages: •...
  • Page 41: Enabling/Disabling Keyboard Locking

    D380-D380A Enabling/Disabling keyboard locking This function allows you to lock the keyboard when you are not on line. (1 long press) ROM THE HANDSET Menu > SETTINGS > KEYPAD LOCK Follow the instructions on the screen and confirm. Notes To unlock the keyboard, make a long press on...
  • Page 42: Changing The Default Code

    D380-D380A Changing the default code Menu > SETTINGS > ADVANCED SET. > CHANGE CODE Enter the old and then the new code and confirm. Allow/Prevent the sharing of a call with another handset Notes If you disable the intrusion mode, you will not be able to share a call in process with another handset.
  • Page 43: Define The Priority Base For A Handset

    D380-D380A Define the priority base for a handset This function allows you to specify the priority base to be used for making calls. Notes Only if you have paged/paired the same handset on several bases. Menu > SETTINGS > ADVANCED SET.
  • Page 44: Customizing The Handset's Registration

    ROM THE BASE Press the paging button for several seconds On the D380 base: the green light flashes, meaning that the base is in paging mode. On the D380A base: a dash flashes on the display, meaning that the base is in paging mode.
  • Page 45: The Base

    D380-D380A The base Enabling the paging mode You enable the paging mode when you associate an additional handset, for example. Menu > SETTINGS > ADVANCED SET. > SET BASE > REGISTR.MODE The green indicator light flashes: the base is in paging mode.
  • Page 46: Resetting The Base

    D380-D380A Resetting the base When you reset your base, all the settings are returned to their initial values (factory settings), except for the phonebook. Menu > SETTINGS > ADVANCED SET. > SET BASE > RESET BASE Follow the instructions on the screen and confirm.
  • Page 47: The Line

    D380-D380A The line Important We do not recommend that you change line settings without first contacting your operator, as this may result in your phone line being disconnected. Changing the network type You can connect your phone to a public or private network.
  • Page 48: Defining The Outside Call Prefix (Pabx)

    D380-D380A Defining the outside call prefix (PABX) You can define the outside call prefix if you use your phone on a private automatic branch exchange. For further details, refer to the “Lexicon”, page 58 section . Menu > SETTINGS >...
  • Page 49: Enjoy

    D380-D380A Enjoy... The alarm Notes The alarm sounds for 60 seconds through the handset speaker. To stop the alarm clock, press any key on the handset. Programming the alarm Menu > ACCESSORIES > ALARM To program the alarm: Depending on the alarm status, enable or disable the ALARM function.
  • Page 50: Enabling/Disabling The Alarm

    D380-D380A Enabling/Disabling the alarm Menu > ACCESSORIES > ALARM > ACTIVATE DEACTIVATE Follow the instructions on the screen and confirm. Once the alarm is enabled, the icon is displayed on the screen. Changing the ringing tone Menu > ACCESSORIES >...
  • Page 51: The Surveillance Mode

    D380-D380A The Surveillance mode This function allows you to monitor a room, by placing the first handset (transmitter) in the room to be monitored, and the second handset (receiver) near you. Notes You must have at least two handsets registered on the same base to use this mode.
  • Page 52: Tracing Your Calls

    D380-D380A Tracing your calls... Call logs Logs are lists of numbers or events received by your phone. Depending on your operator, call logs contain the following information: • your contact’s name or number, • the call time or date. Viewing the received and dialled call log Menu >...
  • Page 53: The Events Log

    D380-D380A The events log The NEW EVENT! message informs you that you missed a call or message. Checking new events NEW EVENT! + Menu > CALLS > EVENTS > VIEW NEW EVENT! Select the event and confirm. Enabling/Disabling event notification Menu >...
  • Page 54: Environnement

    Environnement Environmental protection and sustainable development is an important priority for Sagemcom. Sagemcom has a policy of using environmentally- friendly systems and makes environmental protection an essential part of the life-cycle of its products – from the manufacturing, to the installation, operation and disposal.
  • Page 55: Guarantee

    Please make sure that you use your equipment only for the purpose for which it was designed and under normal usage conditions. Sagemcom do not accept any liability for the equipment if used outside the frame of its original designed purpose or any consequence that may arise from this usage.
  • Page 56 - Modifications made without the written approval of Sagemcom - Unsuitable operating conditions, particularly of temperature and humidity - Repair or maintenance of the equipment by persons not authorised by Sagemcom • Wear and tear from normal daily use of the equipment and its accessories •...
  • Page 57 In the cases set forth in B) as well as after expiry of the guarantee period, the customer must ask the Authorised Sagemcom Repair Centre for a cost estimation prior to work being carried out. In such cases, the repair and delivery costs will be invoiced to the customer.
  • Page 58 D380-D380A TERMS AND CONDITIONS FOR OTHER COUNTRIES If, despite our best efforts, your product presents any defects, you should refer to your retailer and present the proof of purchase that they gave you on the day of purchase. Should any malfunctioning arise, the retailer will advise you what to do.
  • Page 59: Lexicon

    D380-D380A Lexicon Term Definition Paging/pairing Paging mode allows you to associate devices (Paging) that have to operate in pairs (for example, a phone base and its handset) in compliance with the GAP standard. Private automatic branch A PABX is primarily used to connect the telephones of a exchange private entity on to the public telephone network.
  • Page 60 Sagemcom Broadband SAS Headquarters: 250, route de l'Empereur 92848 Rueil-Malmaison Cedex - France Tél. +33(0)1 57 61 10 00 - Fax : +33(0)1 57 61 10 01 www.sagemcom.com...

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D380a

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