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Symptom
For problems related to communication
Can't connect to a wireless LAN access
point
The display indicates "Error 46," and
can't connect to the wireless LAN
access point
Communication is unstable
The HP508 is not found in the instru-
ment connections of the app (such as
the iPad app Piano Partner)
Your iPad won't connect to the
Internet
Limitations regarding audio files
• Ambience will not be applied to audio files (p. 22).
• Audio data cannot be saved in the unit's Favorite (internal memory). In order to record audio, you must connect a USB flash drive (separately sold) (p. 32, p. 36, p. 37).
• The Part Mute function cannot be used when playing audio files (p. 30).
• Audio files cannot be copied (p. 45).
Cause/Action
• Make sure that your wireless LAN access point supports WPS.
If your wireless LAN access point does not support WPS, you can connect using the procedure described in "Connecting to
a Wireless LAN Access Point That You Select (Select AP)" (p. 48).
• The 802.11a/b wireless standard is not supported. Please use the 802.11g/n (2.4 GHz) wireless standard.
• The WEP authentication method is not supported. Please use the WPA or WPA2 authentication method.
• Make sure that DHCP is enabled for your wireless LAN access point.
• If you don't get connected to the previously-connected wireless LAN access point when you turn on the unit, check and
make sure the setting described in "Connecting in Ad-Hoc Mode" (p. 49) is OFF.
• The connection might not occur successfully due to the state of the radio signal. If so, use the procedure described in
"Connecting to a Wireless LAN Access Point That You Select (Select AP)" (p. 48), and select your wireless LAN access point and
reconnect.
• There is a limit to the connection data that can be remembered. Making a new connection may cause older connection
data to be deleted.
All connection data will be deleted if you execute a factory reset.
If the connection data has been deleted, please re-connect to the wireless LAN access point.
• This Access Point is not supported. Please use the WPA or WPA2 authentication method.
Communication may be unstable depending on the usage of the radio frequency spectrum.
If communication is unstable, the response may be sluggish, or if using audio communication, there may be dropouts in the
audio.
The following actions may improve the situation.
• Move the wireless LAN access point and the HP508 closer to each other.
• Change the channel setting of the wireless LAN access point.
• Is the HP508 powered up?
• Is the wireless USB adapter (WNA1100-RL) inserted to the HP508?
• Is the HP508 connected to the wireless LAN?
• Are the HP508 and the iPad connected to the same network (the same wireless LAN access point)?
• Is the wireless LAN access point set to allow communication between wireless LAN devices?
For details on settings, refer to the owner's manual of your wireless LAN access point.
• Is the wireless LAN access point connected to the Internet?
• Could you be connected in Ad-Hoc mode?
The iPad or other wireless device connected in Ad-Hoc mode will be unable to communicate with the Internet or with
another wireless device. However, an iPad or other wireless device that has cellular capability will be able to connect to the
Internet via the cellular connection. Please be aware that if you use a cellular connection for Internet connectivity, you may
incur costs depending on your rate plan.
Troubleshooting
Page
p. 47–p. 49
57
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