AT&T 5643B User Manual
AT&T 5643B User Manual

AT&T 5643B User Manual

5.8 ghz cordless telephone/answering system
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91-000832_E5644B CIB_R4.qxd
2/13/1950
7:21 PM
Page 1
User Manual (Part 2)
5.8 GHz Cordless
Telephone/Answering
System 5643B/E5644B
with Caller ID & Call Waiting

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Summary of Contents for AT&T 5643B

  • Page 1 91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 1 User Manual (Part 2) 5.8 GHz Cordless Telephone/Answering System 5643B/E5644B with Caller ID & Call Waiting...
  • Page 2 91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 2 You must install and STOP! See page 8 charge battery before for easy instructions. using the telephone. For customer service or product Please also read information, visit our web site at Important Product Information www.telephones.att.com Enclosed in product package.
  • Page 3: Table Of Contents

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 1 User Manual (Part 2) 5.8 GHz Cordless Telephone/Answering System E5643B/E5644B with Caller ID & Call Waiting Table of contents Getting Started Answering System Operation Quick reference guide ......2 Answering system operation ..26 Parts checklist ........4 Day and time announcements ..27 Before you begin ........6 Outgoing announcements....28...
  • Page 4: Getting Started

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 2 Getting Started Quick reference guide Handset SELECT/MENU Press to scroll up while in menus. Press to display menu, or to select Press to display Caller ID information highlighted item from menu. (see page 25). While entering names or numbers, press to move the cursor to the left.
  • Page 5: Telephone Base

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 3 Getting Started Quick reference guide Telephone Base HANDSET LOCATOR VOLUME Press to make handset(s) beep (see page 12). Press to adjust message playback volume. CHARGING IN USE On when handset is positioned On when handset is in use. Flashes when another phone so its battery can charge.
  • Page 6: Parts Checklist

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 4 Appendix Parts checklist for E5643B Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Telephone handsets...
  • Page 7 91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 5 Appendix Parts checklist for E5644B Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Telephone handsets...
  • Page 8: Before You Begin

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 6 Getting Started Before you begin About Caller Identification Telephone operating range Caller ID with Call Waiting features in This cordless telephone operates with this telephone let you see who’s calling the maximum power allowed by the before you answer the phone, even Federal Communications Commission when you’re on another call.
  • Page 9: Telephone Base Installation

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 7 Getting Started Telephone base installation Install the telephone base as shown below. Choose a base location away from electronic equipment, such as computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Plug the large power Plug telephone adapter into an electrical...
  • Page 10: Battery Installation & Charging

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 8 Getting Started Battery installation & charging After battery installation, place the handsets in their base unit or charger and allow to charge for 16 hours before use. You can keep the battery charged by returning the hand- sets to their base unit or charger after each use.
  • Page 11: Wall Mounting

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 9 Getting Started Wall mounting The base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment, such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or mois- ture.
  • Page 12: Belt Clip & Optional Headset

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 10 Getting Started Belt clip & optional headset Install belt clip as shown below if desired. For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset. Snap belt clip into notches on side of handset.
  • Page 13: Telephone Operation

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 11 Telephone Operation Elapsed time Basic operation PHONE 00:00:12 Making and answering calls To answer an incoming call, press PHONE SPEAKER, or any dial pad key). To make a call, press PHONE , then dial a number. Press to hang up.
  • Page 14: Handset Locator

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 12 Telephone Operation Basic operation Handset locator If you misplace the handset(s), press HANDSET LOCA- at the base. This starts the paging tone at the hand- set(s) for 60 seconds to help you locate it. To stop the paging tone, press or any dial pad but- PHONE, SPEAKER,...
  • Page 15: Options While On Calls

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 13 Telephone Operation Options while on calls Volume control Press the top ( + ) or the bottom ( - ) of the VOLUME button on the side of the handset to adjust listening vol- Volume ume.
  • Page 16: Temporary Tone Dialing

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 14 Telephone Operation Options while on calls Mute Press to silence the microphone. You will be able MUTE to hear, but the person on the other end will not be able to hear you until you press again and MUTE resume speaking.
  • Page 17: Intercom Calls

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 15 Telephone Operation Intercom calls Intercom calls The intercom feature allows you to have conversations between the handsets. Press the button on a handset to initiate an INTERCOM intercom call. Then after entering the number of the handset you wish to call, your handset will call the other handset.
  • Page 18: Call Transfer

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 16 Telephone Operation Call transfer Call transfer You can transfer an external call from one handset to another handset. • Press to transfer an external call to INTERCOM another handset. You will see “ENTER HAND- SET #”.
  • Page 19: Handset Settings

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 17 Telephone Operation Highlighted menu item Handset settings At the feature menu you can change settings to > DIRECTORY CALL LOG customize how the telephone works. Press , then use the buttons to scroll to MENU the feature you want to change.
  • Page 20: Language

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 18 Telephone Operation Handset settings Language LANGUAGE ENGLISH At this menu you can select the language used in all menus and screen displays. Use the buttons to select English, Spanish or French, then press SELECT save your preference.
  • Page 21: Directory

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 19 Directory Shared directory Pat Williams The directory is stored in the base, and is shared by all 555-1234 handsets. Changes made at any one handset will be reflected in all. Memory capacity The directory can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters long.
  • Page 22: New Directory Entries

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 20 Directory HANDSET 1 New Directory entries To create a new directory entry Press , then press to choose MENU SELECT DIRECTORY Press to highlight . Press , then enter STORE SELECT the telephone number when prompted. >...
  • Page 23: Directory Search

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 21 Directory HANDSET 1 Directory search Press to display the first listing in the directory. You can then use the to browse through the directory, or search to find a specific entry. Press at any time to exit the directory. Andrew 555-6789 NOTE: You can also display the first listing in the directory by first...
  • Page 24: To Dial, Change Or Delete Entries

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 22 Directory HANDSET 1 To dial, delete or change entries To dial a number When any directory entry is displayed, press PHONE ) to dial the displayed number. SPEAKER Andrew 555-6789 To delete an entry When any directory entry is displayed, press DELETE delete the displayed entry from the directory.
  • Page 25: Caller Id Log

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 23 Caller ID Log Shared Caller ID Log The Caller ID Log is stored in the base, and is shared CHARLIE JOHNSON by all handsets. Changes made at any one handset will 1-888-883-2445 be reflected in all. 11/23 10:01 How Caller ID works If you subscribe to Caller ID service provided by your...
  • Page 26: About Names

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 24 Caller ID Log About names Names of callers will be displayed only if this informa- tion is provided by your local telephone company. If the telephone number of the person calling exactly matches a number in your directory, the name that appears on screen will match the name as you entered it into your directory.
  • Page 27: To Review The Call Log

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 25 Caller ID Logs HANDSET 1 6 NEW CALLS To review the call log To review the call log Press to review the call log. The most recent call is displayed first. Use the arrow buttons to scroll through the list as shown at left.
  • Page 28: Answering System Operation

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 26 Answering System Operation Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum recording time is 15 minutes. Messages will Message counter remain available for replay until you delete them.
  • Page 29: Day And Time Announcements

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 27 Answering System Operation Day and time announcements To set day and time Before playing each message, the answering system announces the day and time the message was received. Before using the answering system, you should follow Press TIME/SET the steps at left to set the day and time, so messages are dated correctly.
  • Page 30: Outgoing Announcements

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 28 Answering System Operation Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system. The phone is pre-programmed with announcements for normal (Answer and Record) mode and for Announce Elapsed Press to stop Only mode (see page 29.) If the phone is set up to...
  • Page 31: Announcement Only Mode

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 29 Answering System Operation Announcement Only mode In announce only mode, callers hear an announcement but cannot leave messages. This option can be used, for example, to notify callers that you will be away for an extended period and request that they call back after a “A”...
  • Page 32: Changing Feature Options

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 30 Answering System Operation Changing feature options Menu features can be changed to program how the answering system operates. Press repeatedly to MENU hear each feature. Press when you hear the CHANGE feature you want to modify. MENU Feature options (Default settings underlined).
  • Page 33: Message Playback

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 31 Answering System Operation Number of messages waiting (or, during playback, message Message playback number currently playing). Press to hear messages. The system PLAY/STOP announces the number of messages, then begins play- back. If you have new messages waiting, you will hear only the new messages (oldest first).
  • Page 34: Recording And Playing Memos

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 32 Answering System Operation Recording and playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else if others Elapsed Press to stop...
  • Page 35: Message Counter Displays

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 33 Answering System Operation Message counter displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter Message counter displays No messages.
  • Page 36: Remote Access

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 34 Answering System Operation Dial your telephone number from any touch-tone phone. Remote access When system answers, enter two A two digit security code is required to access your digit remote access code (19 answering system from any touch-tone phone.
  • Page 37 91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 35 Answering System Operation Remote access Help menu Press to hear list of features & com- mands. Turn system off Press to turn off answering system. Incoming calls will no longer be answered. If off, system will answer after 10 rings. Turn system on Enter your access code, then press 0 to turn on.
  • Page 38: Appendix

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 36 Appendix Screen icons, indicator lights & tones Screen icons & alert tones Screen icons Ringer off. Battery charging (animated display). Handset 1 Low battery (flashing); place handset in base or charger to recharge. MUTE 11/23 10:01 Microphone is muted.
  • Page 39: Handset Display Screen Messages

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 37 Appendix Handset display screen messages Screen display messages PHONE The handset is in use. ENDED The handset is on hook. NO ENTRIES You are accessing an empty directory or call log. LIST FULL You are saving to a full directory.
  • Page 40: Adding New Handsets

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 38 Appendix Adding new handsets You can add a new handset (E560-2, purchased separately) to the E5643B at any time, but the new handset must be registered with the base before use. The E5643B has 3 handsets automatically registered as Handset 1, 2 and 3. You can register one additional handset, which will be assigned number 4.
  • Page 41: Replacing A Handset

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 39 Appendix Replacing a handset If you are replacing a handset on a system that has the maximum number of registered handsets (4) or wish to change the assigned handset number of your registered hand- sets, you must first de-register the handsets, then re-register all handsets.
  • Page 42: Re-Registering A Handset

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 40 Appendix Re-Registering a handset You can re-register handsets after de-registering from the base. Or you can re-register handsets to a new base unit, if you have replaced your base unit for any reason. To re-register a handset: •...
  • Page 43: Troubleshooting

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 41 Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. Problem Suggestion My tele-...
  • Page 44 91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 42 Appendix Troubleshooting Problem Suggestion The CHARGING • Clean the charging contacts on the cordless handset(s) and telephone base each month using a pencil eraser or a dry non-abrasive fabric. light is off • Make sure the power adapter and telephone line cords are plugged in correctly and securely.
  • Page 45 91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 43 Appendix Troubleshooting Problem Suggestion The telephone • Make sure the ringer is on. (See page 17 for handset and page 30 for does not ring telephone base). when there is • Make sure the telephone line cord and power adapter are plugged in an incoming call properly (see page 7).
  • Page 46 91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 44 Appendix Troubleshooting Problem Suggestion There is noise or • The handset may be out of range. Move it closer to the telephone base. interference dur- ing a telephone • Appliances or other cordless telephones plugged into the same cir- conversation cuit as the telephone base can cause interference.
  • Page 47 91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 45 Appendix Troubleshooting Problem Suggestion I hear noise in • Make sure the telephone line cord is plugged in securely. the cordless handset, and none of the keys or buttons work My caller ID fea- •...
  • Page 48 91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 46 Appendix Troubleshooting Problem Suggestion The answering • Make sure the answering system is turned on. When the answering system is on, the red light on the ANSWER ON/OFF key is lit. system does not record message •...
  • Page 49 91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 47 Appendix Troubleshooting Problem Suggestion CL flashes in • Reset the clock in the answering system (see page 27). message win- Common cure • If the unit is not responding normally, try putting the cordless hand- set in the telephone base or the charger.
  • Page 50: Technical Specifications

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 48 Appendix Technical specifications RF Frequency Band 2400 MHz — 2483.5 MHz (Handset to base) RF Frequency Band 5725 MH — 5850 MHz (Base to handset) Channels Channel Spacing 864 KHz Output Power Handset: 19 dBm (nominal) Base: 29 dBm (nominal) Sensitivity -96 dBm...
  • Page 51: Index

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 49 Appendix Appendix Index Incoming call log, 23 Incoming calls, answering, 11 AC adapter, 7 Indicator lights, 36 Adding new handsets, 38 Alert tones, 36 Answering calls, 11 Last number redial, 11 Answering system, 26-35 Low battery, 8 Battery charging, 8 Making calls, 11...
  • Page 52: Remote Access Wallet Card

    91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 50 Appendix Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line. Call your phone number, then enter your 2-digit access code (preset to 19).
  • Page 53 91-000832_E5644B CIB_R4.qxd 2/13/1950 7:21 PM Page 51 www.telephones.att.com Copyright © 2006 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 5 AT&T 04/06. 91-000XXX-010-000...

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