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91-000832_E5644B CIB_R4.qxd
Appendix
Troubleshooting
Problem
I hear noise in
the cordless
handset, and
none of the
keys or buttons
work
My caller ID fea-
tures are not
working proper-
ly
The system
does not
receive caller ID
or the system
does not display
caller ID during
call waiting
The answering
system does not
answer after the
correct number
of rings
The announce-
ment message
is not clear
2/13/1950
7:21 PM
Suggestion
•
Make sure the telephone line cord is plugged in securely.
•
Caller ID is a subscription service. You must subscribe to this service
from your local telephone company for this feature to work on your
telephone.
•
The caller may not be calling from an area which supports caller ID.
•
Both you and the caller's telephone companies must use equipment
which are compatible with caller ID service.
•
If you subscribe to DSL service, install a noise filter to the telephone
line between the base unit and the telephone line jack. Contact your
DSL service provider for filter information.
•
Make sure you subscribe to Caller ID with Call Waiting features ser-
vices provided by the local telephone company.
•
The caller may not be calling from an area which supports caller ID.
•
Both you and the caller's telephone companies must use equipment
which are compatible with caller ID service.
•
If you subscribe to DSL service, install a noise filter to the telephone
line between the base unit and the telephone line jack. Contact your
DSL service provider for filter information.
•
Make sure the answering system is on (see page 26).
•
If Toll Saver is activated, the number of rings changes to two when
there are new messages waiting (see page 30).
•
If the memory is full or if the answering system is off, the system will
answer after ten rings.
•
In some cases, the answering system may be affected by the ringing
system used by the local telephone company.
•
When recording the announcement, make sure you speak in a normal
tone of voice about nine inches from the telephone base.
•
Make sure there is no background noise (television, music, traffic,
etc.) when recording.
45
Page 45
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