5840_CIB_2ATT 2002.11.7 5:47 PM BEFORE YOU BEGIN Parts List Your box should include: Wall mount adapter Page 1 This User’s Manual Wallet Card Base unit 5840 NiMH battery pack Telephone line cord Quick Start Guide Handset Power cord...
5840_CIB_2ATT 2002.11.7 5:47 PM About Caller Identification (Caller ID) This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider. Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call.
5840_CIB_2ATT 2002.11.7 5:47 PM INSTALLATION Table/Desk Installation • NOTE: Install this telephone away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Connect the telephone line cord. Connect the power cord. flashes in the message window.
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5840_CIB_2ATT 2002.11.7 5:47 PM Install the handset battery. Use only AT&T Battery 2401, SKU# 91077. a) Remove battery compartment cover by pressing on indentation and sliding downward. Charge the handset battery. • Place the handset in the base. • Charge the battery at least 12 hours. After the first charge, the battery will charge in eight hours.
5840_CIB_2ATT 2002.11.7 5:47 PM figure a figure b figure c figure d figure e Page 5 Wall Installation Connect the power cord and telephone line cord to the underside of the corded base, as shown (figure a). Position the mounting bracket as shown (figure b).
5840_CIB_2ATT 2002.11.7 5:47 PM Page 6 Spare Battery/Power Failure Backup You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold separately) and keep it charged in the base at all times. In the event of a power failure, a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 2 hours.
5840_CIB_2ATT 2002.11.7 5:47 PM Belt Clip You can remove the belt clip from the handset. a) Slide down into grooves. Headset You can use this telephone hands-free when you install any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset.
5840_CIB_2ATT 2002.11.7 5:47 PM FEATURE SETUP – HANDSET i i i Page 8 Feature Setup Menu Press the softkey under MENU to enter the Feature Setup menu. Use features, then select to save your choice. • NOTE: If you wait more than 20 seconds without pressing a key, the handset returns to the idle screen.
5840_CIB_2ATT 2002.11.7 5:47 PM i i i Page 9 Clock Mode You can choose to display the time when the phone is idle at the handset, or you can turn this feature off. The default setting is ON. Press MENU Press until the screen highlights INTERCOM...
5840_CIB_2ATT 2002.11.7 5:47 PM Page 10 Sound Select This telephone uses the latest acoustic receiver design, providing you with four different sound quality settings. During a call, you can adjust the quality of the sound. Pressing repeatedly will cycle you through four different responses.
5840_CIB_2ATT 2002.11.7 5:48 PM i i i Page 11 Ringer Volume Adjust the volume of the handset ringer. Setting the volume so that no bars show on the graph turns the ringer off. Press MENU , then highlights HANDSET SETTINGS. Press Press when RINGER VOLUME is...
5840_CIB_2ATT 2002.11.7 5:48 PM i i i Page 12 Ringer Melody The Ringer Melody sets which ringer you hear when you have an outside call. The Ringer Melody default setting is #01; there are eight Ringer Melody selections. Press MENU , then highlights HANDSET SETTINGS.
5840_CIB_2ATT 2002.11.7 5:48 PM i i i Page 13 Vibrate Control When this feature is on, the handset vibrates when you have an incoming call. The default setting is OFF. Press , then MENU highlights HANDSET SETTINGS. Press , then highlights VIBRATE CONTROL.
5840_CIB_2ATT 2002.11.7 5:48 PM i i i Page 14 Low Batt Tone You can set the handset to sound a tone when battery power is low, or you can turn the tone off. Default setting is ON. Press MENU , then highlights HANDSET SETTINGS.
5840_CIB_2ATT 2002.11.7 5:48 PM i i i Page 15 Range Tone You can set the handset to sound a tone when you are approaching the range limit, or you can turn this tone off. The default setting is ON. Press MENU , then highlights HANDSET SETTINGS.
5840_CIB_2ATT 2002.11.7 5:48 PM i i i Page 16 Keypad Tone When this feature is on, each key press makes a sound. The default setting is ON. Press , then MENU highlights HANDSET SETTINGS. Press , then highlights KEYPAD TONE. Press The screen displays Press...
5840_CIB_2ATT 2002.11.7 5:48 PM i i i Page 17 Set Contrast You can adjust the screen contrast for easy viewing. Press MENU , then highlights HANDSET SETTINGS. Press , then highlights CONTRAST. Press The screen displays CONTRAST Press decrease contrast. Press to save the displayed setting.
5840_CIB_2ATT 2002.11.7 5:48 PM i i i Page 18 Language Setting You can set each registered handset so the display appears in English, Spanish or French. The default setting is ENGLISH. Press MENU , then highlights HANDSET SETTINGS. Press , then highlights LANGUAGE.
5840_CIB_2ATT 2002.11.7 5:48 PM FEATURE SETUP – BASE i i i Page 19 Ringer Volume Setting the volume so that no bars show on the graph turns the ringer off. Press . Use MENU SETTINGS, then press CALLS LOG BASE SETTINGS BASE SETTINGS DISPLAY BASE-ID Highlight RINGER VOLUME, then press...
5840_CIB_2ATT 2002.11.7 5:48 PM i i i Page 20 Ringer Melody Press MENU . Use SETTINGS, then press CALLS LOG BASE SETTINGS BASE SETTINGS DISPLAY BASE-ID Highlight RINGER MELODY, then press Press to scroll through eight melodies and hear samples. Press to save the displayed setting.
5840_CIB_2ATT 2002.11.7 5:48 PM i i i Page 21 Dial Mode (Tone/Pulse) This phone comes set for touch tone dialing. If you have dial pulse (rotary) service, you must set the dial mode to PULSE. MENU Press . Use SETTINGS, then press CALLS LOG BASE SETTINGS BASE SETTINGS...
5840_CIB_2ATT 2002.11.7 5:48 PM i i i Page 22 Contrast Press MENU . Use SETTINGS, then press CALLS LOG BASE SETTINGS BASE SETTINGS DISPLAY BASE-ID Highlight CONTRAST, then press Press to decrease or increase screen contrast. Press to save the displayed setting. to highlight BASE MENU...
5840_CIB_2ATT 2002.11.7 5:48 PM i i i Page 23 Language Press MENU . Use SETTINGS, then press CALLS LOG BASE SETTINGS BASE SETTINGS DISPLAY BASE-ID Highlight LANGUAGE then press Press to highlight desired language. Press to save the displayed setting. to highlight BASE MENU...
5840_CIB_2ATT 2002.11.7 5:48 PM TELEPHONE OPERATION 5840 Page 24 Make a Call At the Handset Press P, then dial the number — OR — Dial the number, then press P. To end the call, press O or place the handset in the base.
5840_CIB_2ATT 2002.11.7 5:48 PM 5840 Page 25 Volume Handset You can adjust the volume of what you hear through the handset during a conversation by pressing + or - on the right side of the handset. You will hear a special tone when you reach the highest or lowest setting.
5840_CIB_2ATT 2002.11.7 5:48 PM Page 26 Handset Speakerphone When the handset speakerphone is activated, you can use the phone hands-free. Stand the handset on a flat surface (not in the base) and continue your conversation. • NOTE: For best performance, use the handset speakerphone in a quiet location with the handset facing you from no more than four feet away.
5840_CIB_2ATT 2002.11.7 5:48 PM 5840 i i i i i i Page 27 Base Speakerphone You can use the base speakerphone to answer calls, or to make calls from the Caller ID log. Make a Call Press , then MENU highlights CALLS LOG.
5840_CIB_2ATT 2002.11.7 5:49 PM j j i Page 28 Redial The last ten phone numbers dialed at the handset are stored in redial memory. Press then press REDIAL to scroll through the numbers in redial memory. Press P or K to dial the highlighted number.
5840_CIB_2ATT 2002.11.7 5:49 PM 5840 Page 29 Flash/Call Waiting If you subscribe to Call Waiting service with your local telephone service provider, you can answer a new incoming call without losing your current call. Handset Press P/F to connect to the new call when you receive a call-waiting signal.
5840_CIB_2ATT 2002.11.7 5:49 PM 5840 Page 30 Mute Handset During a telephone conversation, mute the handset microphone by pressing The other party will be unable to hear anything on your end. The screen displays MICROPHONE To return to two-way conversation, press again.
5840_CIB_2ATT 2002.11.7 5:49 PM i i i Page 31 Hold Handset • NOTE: When a call is on hold, the screen displays CALL ON HOLD. If the clock feature is on, this message will be displayed for five seconds, then return to the clock display with H on top of the screen.
5840_CIB_2ATT 2002.11.7 5:49 PM Page 32 Temporary Tone Dialing If you have dial pulse (rotary) service, you can change from dial pulse to touch tone dialing during a call. Make the call, and wait until it is connected. Press t. Keys pressed after this send touch tone signals.
5840_CIB_2ATT 2002.11.7 5:49 PM DISPLAY SCREEN MESSAGES SCREEN DISPLAYS: INCOMING OUTSIDE CALL You have an incoming phone call (without INTERCOM FROM [PARTY NAME] LOW BATTERY EXTENSION IN USE PARALLEL SET IN USE SEARCHING FOR BASE REJECTED BY BASE FOUND BASE LINE IN USE [XX] NEW CALLS CALL ON HOLD...
5840_CIB_2ATT 2002.11.7 5:49 PM HANDSET ICONS THIS ICON: 0 – 6 Page 34 INDICATES Line In Use indicator On steadily with no number next to it when another phone on this line is in use. On steadily with one or more numbers next to it, indicating which extensions are using the line.
5840_CIB_2ATT 2002.11.7 5:49 PM BASE ICONS THIS ICON: BASE LIGHTS LIGHT IN USE IN USE SPEAKER SPEAKER ON/OFF ON/OFF CHARGING PLAY/STOP PLAY/STOP PLAY/STOP Page 35 INDICATES Ringer Off indicator is displayed when the ringer is turned off. Battery indicator Cycles (Low, Medium, and Full) when a battery pack is charging in the spare battery compartment.
5840_CIB_2ATT 2002.11.7 5:49 PM TONES AND WHAT THEY MEAN TONE: Three quick beeps One beep One long beep Page 36 INDICATES: Battery charge is low Handset registration is complete — OR — A programming command is successfully completed Indicates an error in programming —...
Page 37 Intercom Calls If you have more than one handset (AT&T 5800, purchased separately) registered with your 5840 base, you can make intercom calls between handsets. From Base to All Handsets Press I on the base.
5840_CIB_2ATT 2002.11.7 5:49 PM 5840 Page 38 Answering Intercom At handset, press P. At base, automatically answered. End Intercom At handset, press O. At base, press K. Answer an Incoming Call While on an Intercom Call If an incoming call is received while you are using the intercom, you will hear a beep and the screen will display call information as usual for 15 seconds.
5840 Page 39 Blind Call Transfer If you have installed additional AT&T 5800 handsets (purchased separately) with your 5840 telephone, you can transfer a call from one handset to another. From the Handset Press , then use XFER where you want the call transferred.
5840_CIB_2ATT 2002.11.7 5:49 PM Page 40 Conference Calling If one handset is already on a call, you can connect a second handset to the call by pressing P on the second handset — OR — If you are on a call and have a second call on hold, press P to add the held call to the conference call.
5840_CIB_2ATT 2002.11.7 5:49 PM PHONE BOOK Page 41 This telephone can store up to 50 telephone numbers and names. Each number can be up to 32 digits long and each name can be up to 16 characters. Store a Number and Name in Phone Book Enter the number you want to store.
5840_CIB_2ATT 2002.11.7 5:49 PM Page 43 Dial a Number in Phone Book Press . The screen displays Press to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then , if necessary) to display the name you’re searching for GEORGE 555-0123...
5840_CIB_2ATT 2002.11.7 5:49 PM i i i Page 44 Edit a Number/Name in Phone Book Press . The screen displays Press to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then , if necessary) to display the name you’re searching for GEORGE 555-0123...
5840_CIB_2ATT 2002.11.7 5:49 PM i i i Page 45 Delete a Number/Name in Phone Book Press . The screen displays Press to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then , if necessary) to display the name you’re searching for GEORGE 555-0123...
5840_CIB_2ATT 2002.11.7 5:49 PM CALLER ID OPERATION If you subscribe to Caller ID service with your local phone service provider, this phone stores all incoming calls (up to 50 at the handset, up to 99 at the base) with valid Caller ID information in the calls log. Name, number, time and date information can all be stored, if they are sent with the call.
5840_CIB_2ATT 2002.11.7 5:49 PM i i i Page 47 Review Calls Log Press MENU , then press displays the most recent call in the calls log. JOHNSON THOMAS 9085550123 10:30P Oct12 #01 Press to scroll through call records. Store Record in Phone Book While the call information is displayed, press , then use # to scroll through dialing options, if you want to change the format.
5840_CIB_2ATT 2002.11.7 5:50 PM i i i i i i Page 48 Display Dial While you are reviewing the calls log, you can dial a number displayed on the screen. You can change the format of the number using “Dialing Options” below. Press P or K to dial the displayed number.
5840_CIB_2ATT 2002.11.7 5:50 PM i i i i i i i i i Page 49 Remove Call Records Removing a Specific Call Record Press MENU , then press Press to scroll through call records until the call you want to delete is displayed.
5840_CIB_2ATT 2002.11.7 5:50 PM ANSWERING SYSTEM OPERATION Page 50 Audible Indicators This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation. Turn Answering System On/Off Press O to turn the system on or off. When the system is turned on, you will hear “Machine on”...
5840_CIB_2ATT 2002.11.7 5:50 PM About Mailboxes This answering system has three voice mailboxes. Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1, 2, or 3. All other messages will be recorded in Mailbox 1.
5840_CIB_2ATT 2002.11.7 5:50 PM Page 52 Record Your Announcement • NOTE: If you have assigned different mailboxes to different people, be sure to tell callers in your announcement to press 1, 2, or 3 to leave a message in the appropriate mailbox. Press U until you hear “Change announcement.”...
5840_CIB_2ATT 2002.11.7 5:50 PM Page 53 Answering System Feature Setup You can set up one feature at a time, or you can set up a feature and then move on to set up another feature. Make sure the answering system is on. Press and release U until you hear the system announce the feature you want to set.
5840_CIB_2ATT 2002.11.7 5:50 PM Page 55 Listen to, Save & Delete Messages The system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos, and announcements (up to a maximum of 99 messages). Before playing a message, the system announces the day and time it was received.
5840_CIB_2ATT 2002.11.7 5:50 PM 5840 Page 56 Adjust Playback Volume Press VOLUME + or VOLUME - to adjust the base speaker volume while playing back messages. Call Screening/Intercept Make sure the answering system and call screening are ON, and set the message playback volume control above level 1 so you can hear the caller’s message.
5840_CIB_2ATT 2002.11.7 5:50 PM Page 57 Record a Memo You can record a memo up to four minutes long to store as an incoming message. Press and release r. Press a PLAY/STOP button to select a mailbox for the memo. After the beep, speak toward the microphone.
5840_CIB_2ATT 2002.11.7 5:50 PM MESSAGE WINDOW DISPLAY WINDOW DISPLAYS: – ↔ – Counting , flashing – , steadily for one second – , steadily for one second ↔ normal display – – – – , flashing Page 58 WHEN: No messages in any mailbox Total number of messages in all mailboxes, or current message number during message playback.
5840_CIB_2ATT 2002.11.7 5:50 PM ANSWERING SYSTEM OPERATION Connect with the Answering System You can access many features of this system remotely from a touch tone phone. Dial your telephone number. When the system answers, enter your Remote Access Code (preset to 50). The system beeps once and then announces the number of new messages.
5840_CIB_2ATT 2002.11.7 5:50 PM REMOTE ACCESS COMMANDS FUNCTION: Play messages in a mailbox Repeat a message Skip a message Stop Save messages Delete message Review announcement Record announcement Record memo End remote access call Turn system off Turn system on •...
5840_CIB_2ATT 2002.11.7 5:50 PM BATTERIES Battery Life A fully charged battery provides an average talk time of about eight hours, or standby time of five days. • NOTE: Talk time and standby time may vary depending on operating conditions. Battery Indicator Ten to fifteen minutes before the battery charge indictor gets too low to operate the handset, an empty battery icon ( screen, you’ll hear three short tones, and the screen will display LOW...
5840_CIB_2ATT 2002.11.7 5:50 PM Page 62 Spare Battery You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold separately) and keep it charged in the base at all times. In the event of a power failure, a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 2 hours.
5840_CIB_2ATT 2002.11.7 5:50 PM Replace the Handset Battery Pack Install the handset battery. Use only AT&T Battery 2401, SKU# 91077. Charge the handset battery. • Place the handset in the base. • Charge the battery for at least 12 hours. After the first charge, the battery will charge in eight hours.
5840_CIB_2ATT 2002.11.7 5:50 PM IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 800 222–3111. Please retain your receipt as your proof of purchase. PHONE PROBLEM If the phone does not...
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5840_CIB_2ATT 2002.11.7 5:50 PM PHONE PROBLEM To re-initialize the handset and base: PROBLEM If you hear noise or interference when using the phone: Page 65 SOLUTION 1 Disconnect the power to the base. 2 Remove spare battery pack (if installed). 3 Remove the handset battery pack.
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5840_CIB_2ATT 2002.11.7 5:50 PM PHONE PROBLEM If the phone does not ring when you receive a call: PROBLEM If your telephone misdials: PROBLEM If you are unable to operate special telephone services or other equipment requiring touch tone signals: Page 66 SOLUTION •...
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5840_CIB_2ATT 2002.11.7 5:50 PM CALLER ID PROBLEM If the caller’s name or phone number is not displayed: PROBLEM If the caller’s name or phone number is not displayed during Call Waiting: Page 67 SOLUTION • Make sure you subscribe to Caller ID service from your local telephone company.
5840_CIB_2ATT 2002.11.7 5:50 PM ANSWERING SYSTEM PROBLEM If messages are incomplete: PROBLEM If you have difficulty hearing messages: PROBLEM If callers are unable to leave messages in Mailbox 2 or 3: PROBLEM If the system does not answer after the correct number of rings: Page 68 SOLUTION...
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5840_CIB_2ATT 2002.11.7 5:50 PM ANSWERING SYSTEM PROBLEM appears in the message window: PROBLEM If the system does not respond to commands from a remote touch tone phone: PROBLEM If your outgoing announcement isn’t clear: Page 69 SOLUTION You need to reset the clock. The answering system clock is not set automatically with incoming Caller ID information.
5840_CIB_2ATT 2002.11.7 5:50 PM TECHNICAL SPECIFICATIONS TECHNICAL SPECIFICATIONS RF Frequency Band (Handset to base) RF Frequency Band (Base to handset) Number of Channels Channel Spacing Handset Transmit Power +23 dBm Base Transmit Power Sensitivity Modulation Operating Temperature 0°C – 50°C Base Unit Voltage (AC Voltage, 60Hz) Base Unit Voltage...
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